Editing Software versioning (section)

===In technical support===
Version numbers allow people providing support to ascertain ''exactly'' which code a user is running, so that they can rule out bugs that have already been fixed as a cause of an issue, and the like. This is especially important when a program has a substantial user community, especially when that community is large enough that the people providing technical support are ''not'' the people who wrote the code. The semantic meaning<ref name="semver" /> of version.revision.change style numbering is also important to information technology staff, who often use it to determine how much attention and research they need to pay to a new release before deploying it in their facility. As a rule of thumb, the bigger the changes, the larger the chances that something might break (although examining the Changelog, if any, may reveal only superficial or irrelevant changes). This is one reason for some of the distaste expressed in the "drop the major release" approach taken by Asterisk et alia: now, staff must (or at least should) do a full regression test for every update.