Editing Security alarm (section)

==Enhanced call verification==
Enhanced call verification (ECV) helps reduce false dispatches while still protecting citizens, and is mandated in several US jurisdictions, although the alarm industry has successfully opposed it in others.<ref name="Sampson"/> ECV requires central station personnel to attempt to verify the alarm activation by making a minimum of two phone calls to two different responsible party telephone numbers before dispatching law enforcement to the scene.

The first alarm-verification call goes to the location the alarm originated. If contact with a person is not made, a second call is placed to a different number. The secondary number, best practices dictate, should be to a telephone that is answered even after hours, preferably a cellular phone of a decision maker authorized to request or bypass emergency response.

ECV, as it cannot confirm an actual intrusion event and will not prompt a priority law enforcement dispatch, is not considered true alarm verification by the security industry.