Editing 5-1-1 (section)

====California====
=====San Francisco=====
[[File:Call 511 travel info sign.jpg|right|thumb|200px|The logo on a road sign]]
[[File:Roadside antennae.jpg|thumb|[[FasTrak]] antennae that poll vehicle transponders to collect data used to generate 511.org traffic information, San Francisco]]
Preceded, in 1996, by ''TravInfo''<ref name="hacienda-2002">{{cite web |title=511 to Provide One-Stop Shopping |url=https://www.hacienda.org/news-events/hacienda-online/network/2002/september/september-511-provide-one-stop-shopping |website=Hacienda Pulse |access-date=9 January 2021 |date=September 17, 2002 |quote=In the Bay Area and Tri-Valley Area, the Metropolitan Transportation Commission (MTC) is the transportation planning, coordinating and financing agency, and hence, is the agency that will be implementing 511.}}</ref><ref name="sfgate-1996">{{cite news |author1=EXAMINER GRAPHICS |title=USING TravInfo freeway monitoring system |url=https://www.sfgate.com/news/article/USING-TRAVINFO-3121707.php |access-date=9 January 2021 |work=SFGATE |publisher=Hearst |date=1 October 1996 |quote=The TravInfo freeway monitoring system collects and distributes instantaneous traffic information for highways around the Bay Area.   PHONE: 817-1717 (from any area code).}}</ref> and 817-1717,<ref name="EBbTimes-2006">{{cite news |last1=Goll |first1=David |title=Transit leaders seal $38M TravInfo deal |url=https://www.bizjournals.com/eastbay/stories/2000/09/11/story5.html |access-date=9 January 2021 |work=East Bay Business Times |publisher=American City Business Journals, Inc. |date=September 8, 2000 |archive-url=https://web.archive.org/web/20060309110709/http://www.bizjournals.com/eastbay/stories/2000/09/11/story5.html |archive-date=2006-03-09 |quote=PB Farradyne reached an agreement with the Oakland-based Metropolitan Transportation Commission to operate and eventually expand Trav-Info, a real-time traffic and transit information source. PB Farradyne is a division of New York-based Parsons Brinckerhoff Inc., the nation's largest transportation design firm. ...The MTC, which handles transportation planning and financing for the nine-county Bay Area, established TravInfo in 1996 along with the California Department of Transportation and the California Highway Patrol. ...Michael Berman, MTC's TravInfo project manager...}}</ref><ref name="doi-10.1.1.534.2774">{{cite journal |last1=Koo |first1=Ronald |last2=Miller |first2=Mark A. |last3=Hall |first3=Randolph |last4=Yim |first4=Youngbin |title=TravInfo Evaluation Traveler Response Element: TravInfo 817-1717 Caller Study Phase 1 Results |journal=UC Berkeley: California Partners for Advanced Transportation Technology |date=September 1998 |citeseerx=10.1.1.534.2774 }}</ref><ref name="travinfo.org-Program-Organization">{{cite web |title=Program Organization |url=http://www.travinfo.org:80/programorg.html |website=TravInfo® |publisher=MTC |access-date=9 January 2021 |archive-url=https://web.archive.org/web/19981207032808/http://www.travinfo.org/programorg.html |archive-date=December 7, 1998 |date=31 December 1997 |url-status=live }}</ref><ref name="travinfo.org-partners">{{cite web |title=Project Partners |url=http://www.travinfo.org/partners.html |website=TravInfo® |publisher=MTC |access-date=9 January 2021 |archive-url=https://web.archive.org/web/19981206113832/http://www.travinfo.org/partners.html |archive-date=1998-12-06 |date=11 November 1998}}</ref> travelers in the [[San Francisco Bay Area]] can use the 5-1-1 phone service, access transit and traffic information on a Web site, '''511.org''', which provides information on [[mass transit]] schedules and an interactive trip planner, which will provide an optimal routing between a given origin, destination, and optional time constraints. In addition, 511.org provides information on [[bicycling]], [[Carpool|ridesharing]], and the [[toll road]] system [[FasTrak]]. 511.org<ref>{{cite web|url=http://511.org |title=511.org |publisher=511.org |date=2012-05-10 |access-date=2012-05-23 |url-status=live |archive-url=https://web.archive.org/web/20120522065232/http://511.org/ |archive-date=May 22, 2012 }}</ref> is a service of the [[Metropolitan Transportation Commission (San Francisco Bay Area)|Metropolitan Transportation Commission]],<ref name="511.org-involved">{{cite web |title=Who is Involved? |url=http://www.511.org/who_involved/ |website=TravInfo® |publisher=Metropolitan Transportation Commission |access-date=9 January 2021 |archive-url=https://web.archive.org/web/20020806045241/http://www.511.org/who_involved/ |archive-date=2002-08-06 |date=6 August 2002 |quote=Metropolitan Transportation Commission; California Highway Patrol; Caltrans; PB Farradyne (PBF) is a division of Parsons Brinckerhoff Quade & Douglas;}}</ref> and was designed by the transportation engineering company ''PB Farradyne'',<ref>{{cite web |title=PB Farradyne |url=http://www.pbfi.com/ |website=PB Farradyne |publisher=Parsons Brinckerhoff |access-date=9 January 2021 |archive-url=https://web.archive.org/web/20020402041428/http://www.pbfi.com/ |archive-date=2002-04-02 |date=2 April 2002}}</ref> a division of [[Parsons Brinckerhoff|Parsons Brinckerhoff Quade & Douglas]],<ref name="511.org-involved"/> (later [[Telvent|Telvent Farradyne]]).<ref name="Telvent Farradyne corporate site">{{cite web|url=http://www.telvent-farradyne.com |title=Telvent Farradyne corporate site |access-date=November 15, 2006 |year=2006 |url-status=dead |archive-url=https://web.archive.org/web/20061118161917/http://www.telvent-farradyne.com/ |archive-date=November 18, 2006 }}</ref> The system had a fair amount of controversy when it was announced that it would use [[FasTrak]] [[electronic toll collection|electronic toll]] tags to track vehicles as they traversed Bay Area freeways.<ref>[http://www.bayareafastrak.org/dynamic/signup/terms.html FasTrak Application and License Agreement] {{webarchive|url=https://web.archive.org/web/20140503091454/http://www.bayareafastrak.org/dynamic/signup/terms.html |date=May 3, 2014 }}, '''Toll Tags:''' section, last subsection: ''You agree that the Toll Tag may be read to provide anonymous traffic flow data to the Metropolitan Transportation Commission's '511' project, a real time traffic information service. No information identifying a FasTrak account, person or vehicle using the Toll Tag will be collected by the Metropolitan Transportation Commission or '511'.''</ref> 511 has since stopped using FasTrak toll tag data to provide driving times.<ref>{{cite web|url=https://www.bayareafastrak.org/en/support/privacy.shtml |title=Privacy |access-date=2014-08-22 |url-status=dead |archive-url=https://web.archive.org/web/20140214220601/https://www.bayareafastrak.org/vector/static/privacy/index.shtml |archive-date=February 14, 2014 }}</ref> Driving times are now derived from GPS probe vehicle-based traffic speed data that 511 purchases from INRIX, Inc.<ref>{{cite web |url=https://finance.yahoo.com/news/inrix-partners-san-francisco-expanding-040100799.html |title=Inrix Partners Expanding |access-date=2017-01-15 |url-status=dead |archive-url=https://web.archive.org/web/20140826120449/http://finance.yahoo.com/news/inrix-partners-san-francisco-expanding-040100799.html |archive-date=August 26, 2014 }}</ref>

In 2006, [[Metropolitan Transportation Commission (San Francisco Bay Area)|the Bay Area's transit coordinator]] signed an $11 million four-year contract with defense contractor [[Science Applications International Corporation]] to operate the local 511 system.<ref>{{cite web|url=http://www.washingtontechnology.com/online/1_1/29617-1.html |title=San Francisco re-ups SAIC unit for 511 |access-date=March 15, 2007 |date=October 2006 |url-status=dead |archive-url=https://web.archive.org/web/20070928043850/http://www.washingtontechnology.com/online/1_1/29617-1.html |archive-date=September 28, 2007 }}</ref>

=====San Diego=====
Users of the San Diego area have access to road, transit, and other information via the phone and Web. They can access transit information on a Web site,<ref>{{cite web |title=511 San Diego Region |url=http://www.511sd.com/ |access-date=June 21, 2007 |archive-date=February 17, 2008 |archive-url=https://web.archive.org/web/20080217050757/http://www.511sd.com/ |url-status=dead }}</ref> which provides information on [[mass transit]] schedules and an interactive trip planner, which will provide an optimal routing between a given origin, destination, and optional time constraints. In addition, 511sd.com provides information on [[bicycling]], [[Carpool|ridesharing]], and the [[toll road]] system [[Fastrak]]. 511sd.com is a service of the [[SANDAG|San Diego Association of Governments]], and was designed by the company ICx Technologies and PB Farradyne (now [[Telvent]] Farradyne).<ref name="Telvent Farradyne corporate site" />