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==Mobile boarding passes== Electronic boarding passes were "the industry's next major technological innovation after [[e-ticket]]ing".<ref>{{Cite web|url=https://www.justtheflight.co.uk/blog/|title=Just the Flight's Travel Blog|website=www.justtheflight.co.uk}}</ref> According to SITA's Airline IT Trend Survey 2009,<ref>{{Cite web|url=https://www.sita.aero/resources/type/surveys-reports/airline-it-trends-survey-2014|title=Airline IT Trends Survey 2014 | SITA | SITA|website=SITA. create success together|access-date=March 13, 2020|archive-date=July 20, 2020|archive-url=https://web.archive.org/web/20200720074455/https://www.sita.aero/resources/type/surveys-reports/airline-it-trends-survey-2014|url-status=dead}}</ref> mobile BCBP accounted for 2.1% of use (vs. paper boarding passes), forecast rising to 11.6% in 2012.{{Update inline|date=October 2017}} ===Overview=== [[Image:Mobile boarding pass KLM.JPG|thumb|A mobile boarding pass and a paper boarding pass printed after online check-in.]] Many airlines have moved to issuing electronic boarding passes, whereby the passenger checks in either online or via a mobile device, and the boarding pass is then sent to the mobile device as an SMS or e-mail.<ref>{{Cite news|url=https://www.nytimes.com/2008/03/18/technology/18check.html|title=Paper Is Out, Cellphones Are In|first=Susan|last=Stellin|newspaper=The New York Times|date=March 18, 2008}}</ref> Upon completing an online reservation, the passenger can tick a box offering a mobile boarding pass. Most carriers offer two ways to get it: have one sent to mobile device (via [[e-mail]] or [[text message]]) when checking in online, or use an airline app to check in, and the boarding pass will appear within the application.<ref name=nyt>{{cite news|url=https://www.nytimes.com/2008/03/18/technology/18check.html|title=Paper Is Out, Cellphones Are In|first=Susan|last=Stellin|newspaper=The New York Times|date=March 18, 2008|access-date=September 23, 2017}}</ref><ref name="letsflycheaper">{{cite web|url=http://www.letsflycheaper.com/blog/mobile-boarding-pass/|title=Airlines Offer Mobile Boarding Passes|date=April 19, 2011|access-date=September 23, 2017|archive-date=April 29, 2015|archive-url=https://web.archive.org/web/20150429061152/http://www.letsflycheaper.com/blog/mobile-boarding-pass/|url-status=dead}}</ref> In many cases, a passenger with a smartphone can add their boarding pass to their primary digital wallet app, such as [[Google Wallet]], [[Samsung Wallet]], or [[Apple Wallet]]. This way the passenger does not need to open the airline's dedicated app and shortly before the flight, the boarding pass appears on their device's home screen. Furthermore, a mobile boarding cards can be loaded into smart watches through the phones they are paired with. The mobile pass is equipped with the same [[bar code]] as a standard paper boarding pass, and it is completely machine readable. The gate attendant simply scans the code displayed on the phone.<ref name="bare_url" /> IATA's BCBP standard defines the three symbologies accepted for mobile phones:<ref>{{Cite web|url=https://www.iata.org/contentassets/1dccc9ed041b4f3bbdcf8ee8682e75c4/2021_03_02-bcbp-implementation-guide-version-7-.pdf|title=IATA BCBP standard}}</ref> [[Aztec code]], [[Datamatrix]] and [[QR code]]. The United Nations [[International Telecommunication Union]] expected mobile phone subscribers to hit the 4 billion mark by the end of 2008.<ref>{{Cite web|url=https://news.un.org/en/story/2008/09/274862-number-cell-phone-subscribers-hit-4-billion-year-un-says|title=Number of cell phone subscribers to hit 4 billion this year, UN says|date=September 25, 2008|website=UN News}}</ref> ===Airlines using mobile boarding passes=== In September 2006, [[All Nippon Airways]] first began mobile boarding passes in Japan. Today, most major carriers offer mobile boarding passes at many airports.<ref name="bare_url">{{cite news|url=https://www.nytimes.com/2011/11/06/travel/testing-e-boarding-passes.html|title=Testing E-Boarding Passes|first=Susan|last=Stellin|newspaper=[[New York Times]]|date=November 2, 2011|access-date=September 23, 2017}}</ref> Airlines that issue electronic boarding passes include: {{columns-list|colwidth=22em| *[[Aegean Airlines]] *[[Aer Lingus]] *[[Aeroflot]] *[[AirAsia]] (first offering by SMS) *[[Air Canada]] *[[Air China]] *[[Air France]] *[[Air India]] *[[Air Malta]] *[[Air New Zealand]] *[[Alaska Airlines]] *[[Alitalia]] *[[American Airlines]] *[[Austrian Airlines]] *[[Azul Brazilian Airlines]] *[[British Airways]] *[[Brussels Airlines]] *[[Cathay Pacific]] *[[Cebu Pacific]]<ref>{{Cite web|url=https://www.cebupacificair.com/pages/plan-trip/fast-check-in-options/web-online-mobile|title=Cebu Pacific Air|website=www.cebupacificair.com}}</ref> *[[China Southern Airlines]] *[[Delta Air Lines]] *[[EasyJet]] *[[Emirates (airline)|Emirates]] (except for US) *[[Finnair]] *[[Flybe (2022β2023)|Flybe]] *[[Go First|GoAir]] *[[Hainan Airlines]] *[[Iberia (airline)|Iberia]] *[[IndiGo]] *[[Japan Airlines]] *[[JetBlue]] *[[Jetstar]] *[[Jet2.com|Jet2]] *[[KLM]] *[[Korean Air]] *[[LOT Polish Airlines]] *[[Lufthansa]] *[[Malaysia Airlines]] *[[Middle East Airlines]] *[[Olympic Air]] *[[Pegasus Airlines]] *[[Qantas]] *[[Qatar Airways]] *[[Ryanair]] (except passengers who require document verification at check-in desks) *[[S7 Airlines]] *[[Scandinavian Airlines]] *[[Scoot (airline)]] *[[Singapore Airlines]] *[[Southwest Airlines]] *[[SpiceJet]] *[[Sri Lankan Airlines]] *[[Sun Country Airlines]] *[[Swiss International Air Lines]] *[[Turkish Airlines]] *[[United Airlines]] *[[Vietnam Airlines]] *[[Virgin Atlantic]] *[[Virgin Australia]] *[[Vistara]] *[[Vueling]] *[[WestJet]] (first in N. America) }} In Europe, Lufthansa was one of the first airlines to launch Mobile BCBP in April 2008.<ref>[http://konzern.lufthansa.com/en/html/presse/pressemeldungen/?c=nachrichten/app/show/en/2008/04/817/HOM&s=0 Lufthansa launches mobile boarding pass]{{dead link|date=June 2013}}</ref> In the US, the [[Transportation Security Administration]] runs a pilot program of a Boarding Pass Scanning System, using the IATA BCBP standard.<ref>{{Cite web|url=http://www.tsa.gov/press/releases/2008/0425.shtm|archive-url=https://web.archive.org/web/20080918015701/http://www.tsa.gov/press/releases/2008/0425.shtm|url-status=dead|title=TSA and Continental Airlines Expand Paperless Boarding Pass Program|archive-date=September 18, 2008}}</ref> *On October 15, 2008, the [[TSA]] announced that scanners would be deployed within a year and scanning mobile BCBP would enable to better track wait times.<ref>{{Cite web|url=http://www.tsa.gov/approach/tech/paperless_boarding_pass_expansion.shtm|archive-url=https://web.archive.org/web/20080917165105/http://www.tsa.gov/approach/tech/paperless_boarding_pass_expansion.shtm|url-status=dead|title=Paperless Boarding Pass Pilot|archive-date=September 17, 2008}}</ref><ref>{{Cite web|url=https://usatoday30.usatoday.com/travel/flights/2008-10-21-tsa-pda_N.htm|title=TSA to expand paperless boarding pass program - USATODAY.com|website=usatoday30.usatoday.com}}</ref> The TSA keeps adding new pilot airports: Cleveland on October 23, 2008.<ref>[http://www.airtransportnews.aero/article.pl?mcateg=&id=14120 TSA and Continental Airlines Expand Paperless Boarding Pass Program to Cleveland Hopkins International Airport] {{webarchive|url=https://web.archive.org/web/20110531151050/http://www.airtransportnews.aero/article.pl?mcateg=&id=14120 |date=May 31, 2011 }}</ref> *On October 14, 2008, Alaska Airlines started piloting mobile boarding passes at Seattle Seatac Airport.<ref>{{Cite web|url=http://www.king5.com/video/index.html?nvid=296998|archive-url=https://web.archive.org/web/20110613210253/http://www.king5.com/video/index.html?nvid=296998|url-status=dead|title=Alaska Airlines testing electronic boarding passes|archive-date=June 13, 2011}}</ref> *On November 3, 2008, Air New Zealand launched the mpass,<ref>{{Cite web|url=http://www.airnewzealand.co.nz/manage_bookings/mpass.htm|archive-url=https://web.archive.org/web/20081106034023/http://www.airnewzealand.co.nz/manage_bookings/mpass.htm|url-status=dead|title=All your flight information in your pocket!|archive-date=November 6, 2008}}</ref> a boarding pass received on the mobile phone. *On November 10, 2008, Qatar Airways launched their online check-in: passengers can have their boarding passes sent directly to their mobile phones.<ref>[http://www.airtransportnews.aero/article.pl?mcateg=&id=14394 have a bar-coded boarding pass sent to a mobile phone] {{webarchive|url=https://web.archive.org/web/20110531151056/http://www.airtransportnews.aero/article.pl?mcateg=&id=14394 |date=May 31, 2011 }}</ref> *On November 13, 2008, American Airlines started offering mobile boarding passes at [[O'Hare International Airport|Chicago O'Hare Airport]].<ref>{{Cite web|url=http://chicagotribune.newspapers.com/|archive-url=https://archive.today/20090210091410/http://archives.chicagotribune.com/2008/nov/13/business/chicago-ohare-mobile-boarding-passes-nov13|url-status=dead|title=Chicago Tribune - Historical Newspapers|website=[[Chicago Tribune]]|archive-date=February 10, 2009|access-date=March 13, 2020}}</ref> *On December 18, 2008, Cathay Pacific launched its mobile Check-in service, including the delivery of the barcode to the mobile phone.<ref>{{Cite web|url=http://www.cathaypacific.com/cx/en_HK.html|title=Online Flight Booking | Airfare | Hong Kong SAR|website=Cathay Pacific}}</ref> *On February 24, 2009, Austrian Airlines begun offering paperless boarding passes to customers on selected routes.<ref>{{Cite web|url=http://www.passengerterminaltoday.com/news.php?NewsID=10917|archive-url=https://web.archive.org/web/20110715050926/http://www.passengerterminaltoday.com/news.php?NewsID=10917|url-status=dead|title=Austrian Airlines adopts paperless boarding passes|archive-date=July 15, 2011}}</ref> *On April 16, 2009, SAS joined the mobile boarding pass bandwagon.<ref>{{Cite web|url=https://www.businesstravelnews.com/|title=Business Travel News: Business Travel News|website=www.businesstravelnews.com}}</ref> *On May 26, 2009, Air China offered its customers to receive a two-dimensional bar-code e-boarding pass on their mobile phone, with which they can go through security procedures at any channel at [[Beijing Capital International Airport#Terminal 3|Beijing Airport Terminal 3]], enabling a completely paperless check-in service.<ref>{{Cite web|url=https://www.breakingtravelnews.com/news/article/btn20090526091605407/|archive-url=https://archive.today/20120724012529/http://www.breakingtravelnews.com/news/article/btn20090526091605407/|url-status=dead|title=Air China launches SMS check-in|website=Breaking Travel News|archive-date=July 24, 2012|access-date=March 13, 2020}}</ref> *On October 1, 2009, Swiss introduced mobile boarding pass to its customers.<ref>[https://web.archive.org/web/20110717072248/http://www.miles-and-more.com/online/portal/mam/us/program/news/detail?nodeid=2787595&l=en&cid=1000390 Mobile boarding pass with SWISS]</ref> *On November 12, 2009, Finnair explained that "The mobile boarding pass system cuts passengers' carbon footprint by removing the need for passengers to print out and keep track of a paper boarding pass".<ref>[https://web.archive.org/web/20160303232950/http://www.crainsmanchesterbusiness.co.uk/apps/pbcs.dll/article?AID=%2F20091111%2FFREE%2F911119990%2F1083%2F-%2F-%2Ffinnair-launches-mobile-boarding-passes-in-manchester&template=printart Finnair launches mobile boarding passes in Manchester]</ref> *On March 15, 2010, United began to offer mobile boarding passes to customers equipped with smartphones.<ref>{{Cite web|url=http://www.cnn.com/2010/TRAVEL/03/15/mobile.boarding.passes/index.html|archive-url=https://web.archive.org/web/20110703202926/http://edition.cnn.com/2010/TRAVEL/03/15/mobile.boarding.passes/|url-status=dead|title=Paperless boarding takes off at United|archive-date=July 3, 2011|website=[[CNN]]}}</ref> *In July/August 2014, Ryanair became the latest airline to offer mobile boarding passes to customers equipped with smartphones. [[File:Electronic boarding pass of Air China flight on iPhone 7.jpg|thumb|Electronic boarding pass of an [[Air China]] flight shown on iPhone 7]] ===Benefits=== * Practical: Travelers don't always have access to a printer, while not all airlines automatically print boarding passes during check-in, so choosing a mobile boarding pass eliminates the hassle of stopping at a kiosk at the airport.<ref>{{cite web |last1=Christian |first1=Kayti |title=How Does an Electronic Boarding Pass Work? |url=https://traveltips.usatoday.com/electronic-boarding-pass-work-100837.html |website=Travel Tips - USA Today |access-date=January 9, 2020 |date=August 7, 2018}}</ref> * Ecological: Issuing electronic boarding passes is much more environmentally friendly than constantly using paper for boarding passes.<ref>{{cite web |last1=Steedman |first1=Neil |title=New Emirates Mobile Boarding Pass Available on Dublin Route |url=https://www.ittn.ie/news/new-emirates-mobile-boarding-pass-available-on-dublin-route/ |website=Ireland's Travel Trade Network |access-date=January 9, 2020 |date=June 11, 2012}}</ref> ===Drawbacks=== *Using a mobile boarding pass is risky if one's phone battery runs out (rendering the boarding pass inaccessible) or if there are any problems reading the e-boarding pass.<ref name="letsflycheaper" /> *Using a mobile boarding pass can also be a challenge when traveling with multiple passengers on one reservation, because not all airline apps handle multiple mobile boarding passes.<ref name="bare_url" /> (However, some airlines, like [[Alaska Airlines]], do allow users to switch between multiple boarding passes within their apps.) *Some airlines (and even a few government authorities) may still require some paper portions of the boarding cards to be retained by staff. This is obviously not possible with a mobile boarding card. *Some airlines need to stamp a boarding card after performing document verification checks on some passengers (e.g. Ryanair). Some airport authorities (e.g. Philippine immigration officers) also stamp the boarding card with the departure date. Passengers in turn have to present to staff their '''stamped''' boarding card at the gate to be allowed to board. As such, airlines may not extend the mobile boarding card feature to all its passengers within certain flights.
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