Editing Concierge (section)

=== In hotels ===
[[File:Two_crossed_black_keys_-_Coat_of_Arms_of_Riga.svg|thumb|150px|The usual sign for a hotel concierge: Two crossed keys.]]A hotel concierge is mainly employed in the [[luxury hotel]] industry and is often located near the [[reception desk]] with their own counter. While the receptionist deals with [[check-in]], check-out and other hotel-related matters in the narrower sense, the concierge is available to guests as a contact person for other inquiries, such as advice and bookings for excursions, transfers and restaurants. They often have special contacts, acting as a “door opener”. They are at the service of guests who usually have the highest expectations and with whom they sometimes build up a close relationship, especially with regular guests.

The international professional association of hotel concierges is the ''Union Internationale des Concierges d'Hotels'' with the distinctive mark ''Les Clefs d'Or'', a kind of insignia in the form of two gold-plated keys crossed over each other, which the concierge wears on his lapel. The association has 4,500 members from 34 countries (2007). Candidates for membership must have reached a minimum age, speak two foreign languages or more, have at least five years of “hall service” in a luxury hotel and provide a recommendation from at least two people.<ref>siehe Weblink Studyrama</ref><ref>{{cite web|access-date=2010-01-10 |language=de |publisher=Clefs d'Or |title=Clefs d'Or - Die Vereinigung |url=https://www.lesclefsdor.ch/de/die-vereinigung}}<!-- auto-translated from German by Module:CS1 translator --></ref>