Editing Crew resource management (section)

=== United Airlines Flight 232 ===

[[Alfred C. Haynes|Captain Al Haynes]], pilot of [[United Airlines Flight 232]], credits CRM as being one of the factors that saved his own life, and many others, in the Sioux City, Iowa, crash of July 1989:

{{blockquote|&nbsp;... the preparation that paid off for the crew was something&nbsp;... called Cockpit Resource Management&nbsp;...  Up until 1980, we kind of worked on the concept that the captain was THE authority on the aircraft. What he said, goes. And we lost a few airplanes because of that. Sometimes the captain isn't as smart as we thought he was. And we would listen to him, and do what he said, and we wouldn't know what he's talking about. And we had 103 years of flying experience there in the cockpit, trying to get that airplane on the ground, not one minute of which we had actually practiced [under those failure conditions], any one of us. So why would I know more about getting that airplane on the ground under those conditions than the other three. So if I hadn't used [CRM], if we had not let everybody put their input in, it's a cinch we wouldn't have made it.<ref>{{cite web|url=http://yarchive.net/air/airliners/dc10_sioux_city.html |title=The Crash of United Flight 232 |author=Capt. Al Haynes |date=May 24, 1991 |access-date=2013-06-04 |url-status=dead |archive-url=https://web.archive.org/web/20131026210937/http://yarchive.net/air/airliners/dc10_sioux_city.html |archive-date=October 26, 2013}} Presentation to [[NASA]] [[Dryden Flight Research Facility]] staff.</ref>}}