Editing Management information system (section)

== Types ==
The following are types of information systems used to create reports, extract data, and assist in the decision-making processes of middle and operational level managers.

* [[Decision support system]]s (DSSs) are computer program applications used by middle and higher management to compile information from a wide range of sources to support problem solving and decision making. A DSS is used mostly for semi-structured and unstructured decision problems.
* [[Executive information system]] (EIS) is a reporting tool that provides quick access to summarized reports coming from all company levels and departments such as accounting, human resources and operations.
* [[Marketing information system]]s are management Information Systems designed specifically for managing the [[marketing]] aspects of the business.
*[[Accounting information system]]s are focused [[accounting]] functions.
*[[Human resource management system]]s are used for personnel aspects.
* [[Office automation|Office automation systems]] (OAS) support communication and productivity in the enterprise by automating [[workflow]] and eliminating bottlenecks. OAS may be implemented at any and all levels of management.
* [[School Information Management System]]s (SIMS) cover school administration, often including teaching and learning materials.
* [[Enterprise resource planning]] (ERP) software facilitates the flow of information between all business functions inside the boundaries of the organization and manage the connections to outside stakeholders.<ref>Bidgoli, Hossein, (2004). ''The Internet Encyclopedia, Volume 1''. John Wiley & Sons, Inc. p. 707.</ref>
* [[Customer relationship management|Customer Relationship Management]] (CRM) managing and analyzing customer interactions and data to improve customer relationships and enhance satisfaction.<ref>{{Cite news |date=2004-11-01 |title=CRM Done Right |url=https://hbr.org/2004/11/crm-done-right |access-date=2025-02-11 |work=Harvard Business Review |language=en |issn=0017-8012}}</ref>
* [[Database|Local databases]], can be small, simplified tools for managers and are considered to be a primal or base level version of a MIS.
* Dealership management systems (DMS) or auto dealership management systems are created specifically for the [[automotive industry]], [[car dealership]]s or large equipment manufacturers.<ref>{{Cite web |date=May 8, 2017|title=Survivors of DMS shifts tell their tales |url=https://www.autonews.com/article/20170508/RETAIL07/305089978/survivors-of-dms-shifts-tell-their-tales|last=Bond|first=Vince Jr.|access-date=May 13, 2024 |website=[[Automotive News]]|language=en-US}}</ref> These systems contain [[software]] that meets the needs of the [[finance]], [[sales]], service, parts, [[inventory]], and [[business administration|administration]] components of running the dealership. What distinguishes it from other management systems is that it has three distinct inventory systems and interfaces with the factory. For example, when a customer comes in to have their vehicle serviced, the DMS connects to the vehicle's manufacturer and provides the service history and any open recalls for that vehicle.