Editing Quality management system (section)

==Organizations and awards==
{{See also|List of national quality awards}}
The  [[International Organization for Standardization]]'s [[ISO 9001|ISO 9001:2015]] series describes standards for a QMS addressing the principles and processes surrounding the [[design]], [[new product development|development]], and delivery of a general [[Product (business)|product]] or [[Service (economics)|service]]. Organizations can participate in a continuing certification process to ISO 9001:2015 to demonstrate their compliance with the standard, which includes a requirement for continual (i.e. planned) improvement of the QMS, as well as more foundational QMS components such as failure mode and effects analysis ([[Failure mode and effects analysis|FMEA]]).<ref>{{cite journal |doi=10.1108/09544780210439734 |title=The state of ISO 9000 certification: A study of Swedish organizations |year=2002 |last1=Poksinska |first1=Bozena |last2=Dahlgaard |first2=Jens Jörn |last3=Antoni |first3=Marc |journal=The TQM Magazine |volume=14 |issue=5 |pages=297}}</ref>

ISO 9000:2005 provides information on the fundamentals and vocabulary used in quality management systems.  ISO 9004:2009 provides guidance on a quality management approach for the sustained success of an organization.  Neither of these standards can be used for certification purposes as they provide guidance, not requirements.

The Baldrige Performance Excellence Program educates organizations in improving their performance and administers the [[Malcolm Baldrige National Quality Award]]. The Baldrige Award recognizes U.S. organizations for performance excellence based on the Baldrige Criteria for Performance Excellence. The Criteria address critical aspects of management that contribute to performance excellence: leadership; strategy; customers; measurement, analysis, and knowledge management; workforce; operations; and results.

The [[European Foundation for Quality Management]]'s [[EFQM Excellence Model]] supports an award scheme similar to the Baldrige Award for European companies.

In Canada, the National Quality Institute presents the 'Canada Awards for Excellence' on an annual basis to organizations that have displayed outstanding performance in the areas of Quality and [[workplace wellness]], and have met the institute's criteria with documented overall achievements and results.

The European Quality in Social Service [[European Quality in Social Services|(EQUASS]]) is a sector-specific quality system designed for the social services sector and addresses quality principles that are specific to service delivery to [[Social exclusion|vulnerable groups]], such as empowerment, rights, and [[Person-centred planning|person-centredness]].

The Alliance for Performance Excellence is a network of state and local organizations that use the Baldrige Criteria for Performance Excellence at the grassroots level to improve the performance of local organizations and economies. browsers can find Alliance members in their state and get the latest news and events from the Baldrige community.