Editing Response bias (section)

===Courtesy bias===
''Courtesy bias'' is a type of response bias that occurs when some individuals tend to not fully state their unhappiness with a service or product as an attempt to be polite or [[courteous]] toward the questioner.<ref>{{cite web |title=Courtesy Bias |url=https://www.alleydog.com/glossary/definition.php?term=Courtesy+Bias |website=alleydog.com |access-date=8 May 2020}}</ref> It is a common bias in [[qualitative research]] methodology. 

In a study on disrespect and abuse during facility based [[childbirth]], courtesy bias was found to be one of the causes of potential underreporting of those behaviors at hospitals and clinics.<ref>{{cite journal |last1=Sando |first1=David |last2=Abuya |first2=Timothy |last3=Asefa |first3=Anteneh |last4=Banks |first4=Kathleen P. |last5=Freedman |first5=Lynn P. |last6=Kujawski |first6=Stephanie |last7=Markovitz |first7=Amanda |last8=Ndwiga |first8=Charity |last9=Ramsey |first9=Kate |last10=Ratcliffe |first10=Hannah |last11=Ugwu |first11=Emmanuel O. |last12=Warren |first12=Charlotte E. |last13=Jolivet |first13=R. Rima |title=Methods used in prevalence studies of disrespect and abuse during facility based childbirth: lessons learned |journal=Reproductive Health |year=2017 |volume=14 |issue=1 |page=127 |doi=10.1186/s12978-017-0389-z |pmid=29020966 |pmc=5637332 |doi-access=free }}</ref> Evidence has been found that some cultures are especially prone to the courtesy bias, leading respondents to say what they believe the questioner wants to hear. This bias has been found in Asian and in [[Hispanic]] cultures.<ref>{{cite book |last1=Hakim |first1=Catherine |title=Models of the Family in Modern Societies: Ideals and Realities: Ideals and Realities |date=12 January 2018 |publisher=Routledge |isbn=9781351771481 |url=https://books.google.com/books?id=e-pGDwAAQBAJ&q=%22Courtesy+bias+is+a%22}}</ref> Courtesy bias has been found to be a similar term referring to people in [[East Asia]], who frequently tend to exhibit [[acquiescence bias]].<ref>{{cite web |title=Conducting Culturally Sensitive Psychosocial Research |url=https://www.netce.com/coursecontent.php?courseid=1597 |website=netce.com |access-date=19 July 2020}}</ref> As with most [[data collection]], courtesy bias has been found to be a concern from the phone survey respondents.<ref>{{cite journal |last1=Diamond-Smith |first1=Nadia |last2=Treleaven |first2=Emily |last3=Omoluabi |first3=Elizabeth |last4=Liu |first4=Jenny |title=Comparing simulated client experiences with phone survey self-reports for measuring the quality of family planning counseling: The case of depot medroxyprogesterone acetate – subcutaneous (DMPA-SC) in Nigeria |journal=Gates Open Research |year=2019 |volume=3 |page=1092 |doi=10.12688/gatesopenres.12935.1 |url=https://dqo52087pnd5x.cloudfront.net/manuscripts/14038/9e82fda5-bdc4-4ac9-a2d6-fc29e62bd999_12935_-_nadia_diamond-smith.pdf?doi=10.12688/gatesopenres.12935.1&numberOfBrowsableCollections=3&numberOfBrowsableInstitutionalCollections=0&numberOfBrowsableGateways=5|doi-access=free }}</ref>

Attempts were made to create a good interview environment in order to minimize courtesy bias. An emphasis is needed that both positive and negative experiences must be important to showcase to enhance learning and minimize the bias as much as possible.<ref>{{cite web |title=Gestational diabetes mellitus |url=https://www.worlddiabetesfoundation.org/sites/default/files/GDM%20Review.pdf |website=worlddiabetesfoundation.org |access-date=19 July 2020}}</ref>