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===Scareware lawsuit=== In January 2012, James Gross filed a lawsuit against Symantec for distributing fake [[scareware]] scanners that purportedly alerted users of issues with their computers. Gross claimed that after the scan, only some of the errors and problems were corrected, and he was prompted by the scanner to purchase a Symantec app to remove the rest. Gross claimed that he bought the app, but it did not speed up his computer or remove the detected viruses. He hired a digital forensics expert to back up this claim. Symantec denied the allegations and said that it would contest the case.<ref>{{cite news|last=Yin |first=Sara |url=http://securitywatch.pcmag.com/none/292826-symantec-sued-for-scareware-tactics |title=Symantec Sued for Scareware Tactics |website=[[PC Magazine]] |publisher=[[Ziff Davis]] |date=January 12, 2012 |access-date=February 10, 2012}}</ref> Symantec settled a $11 million fund (up to $9 to more than 1 million eligible customers representing the overpaid amount for the app) and the case was dismissed in court.<ref>{{cite web |url=https://www.law360.com/articles/424823/symantec-inks-11m-deal-ending-claims-it-used-scare-tactics |title=Symantec Inks $11M Deal Ending Claims It Used Scare Tactics |last=McLernon |first=Sean |date=March 18, 2013 |website=Law360 |publisher=Portfolio Media}}</ref><ref>{{Cite web |url=https://docs.justia.com/cases/federal/district-courts/california/candce/3:2012cv00154/250294/49/ |title=Filing 49: Order by Judge Charles R. Breyer granting 38 Motion to Dismiss |last=Breyer |first=Charles R. |date=July 31, 2012 |work=Gross v. Symantec Corporation |via=Justia Dockets & Filings}}</ref>
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