Editing Freedom Pass (section)

==Replacement==
A lost, stolen, damaged, or faulty pass can be replaced on application. There is a charge of £14.35 (2025) for loss or damage, not applicable if the pass is stolen and a police crime reference number has been obtained, and refundable if the pass is returned and found on examination to be faulty rather than damaged.<ref name=replace>{{cite web | title=Change of details, lost, stolen or damaged pass | publisher=London Councils - Freedom Pass| url=https://www.londoncouncils.gov.uk/services/freedom-pass/change-details-lost-stolen-or-damaged-pass | access-date=12 May 2025}}</ref>

A faulty or damaged Freedom Pass that does not function as a contactless Oyster card remains valid for travel until replaced; it must be presented for manual inspection. The Freedom Pass website warns that the transport operator's staff will inspect the pass closely to confirm validity, and suggests carrying additional proof of identity; a pass whose validity is doubted may not be accepted.<ref name=replace/>