Editing Red tape (section)

==Perceptions of red tape==
Applying rules consistently can affect the extent to which individuals perceive that red tape exists in a government agency.<ref name=Kaufmann>{{Cite journal |last1=Kaufmann |first1=Wesley |last2=Ingrams |first2=Alex |last3=Jacobs |first3=Daan |date=2021 |title=Being Consistent Matters: Experimental Evidence on the Effect of Rule Consistency on Citizen Red Tape |journal=The American Review of Public Administration |language=en |volume=51 |issue=1 |pages=28–39 |doi=10.1177/0275074020954250 |s2cid=225330022 |issn=0275-0740|doi-access=free }}</ref>
A survey-based experiment in the context of a jury duty summons found inconsistently-applied rules may be viewed as ineffective or unfair, fueling the perception of a high level of red tape.<ref name=Kaufmann/>

Perception of red tape (as opposed to useful regulation) may be relevant in the public service context, since employees may be more willing to comply with rules that they perceive as valuable.<ref name=Davis>{{Cite journal |last=Davis |first=Randall S. |date=2013 |title=Union Commitment and Stakeholder Red Tape: How Union Values Shape Perceptions of Organizational Rules |journal=Review of Public Personnel Administration |language=en |volume=33 |issue=4 |pages=365–383 |doi=10.1177/0734371X12453056|s2cid=154310022 }}</ref>