Editing Tucows (section)

===Email services===
Tucows provides millions of email boxes through their network of over 9,000 service providers.<ref name=PCOLemail>[http://biz.yahoo.com/prnews/080131/to207.html?.v=62  "Tucows Announces Enhancement to the Tucows Email Service"], Tucows Press Release,  January 31, 2008.</ref> Customers of Tucows fully hosted email service are provided with POP3, IMAP, WAP and webmail access.<ref name=PCOLemail/> Providers using Tucows Email Service have the option of using Tucows' spam and virus filtering with their current email infrastructure.<ref name=PCOLemail/>

As part of the NetIdentity acquisition, Tucows had problems [[Data migration|migrating]] retail customers' email from a third-party provider to Tucows in-house mail systems in September 2006.<ref name=PCOLItworld>Joel Shore, [http://www.itworld.com/Man/3917/nls_solutions060928 "System migration may be the most dangerous thing you ever do"], ''IT World'',  September 26, 2006.</ref>

Starting August 12, 2008, Tucows Email Service running on their servers designated as Cluster A experienced a multi-day outage lasting until August 15, 2008.<ref>{{Cite web|url=http://opensrs.com/blog/2008/08/update-on-cluster-a-email-service-issues/|title=OpenSRS Blog - Update on Cluster A Email Service Issues, August 13, 2008}}</ref><ref>{{Cite web|url=http://opensrs.com/blog/2008/08/closing-notes-on-the-cluster-a-email-service-interruption|title=OpenSRS Blog - Closing Notes on the Cluster A Email Service Interruption, August 18, 2008|access-date=October 8, 2008|archive-date=November 22, 2008|archive-url=https://web.archive.org/web/20081122182943/http://opensrs.com/blog/2008/08/closing-notes-on-the-cluster-a-email-service-interruption/|url-status=dead}}</ref> On October 6, 2008, Cluster A again suffered another multi-day outage affecting at least 50% of users and at times all users.<ref>{{cite web | url= http://opensrs.com/blog/2008/10/cluster-a-email-service-issues | title= OpenSRS Blog - Cluster A Email Service Issues | access-date= 2008-10-08 | archive-date= 2008-11-22 | archive-url= https://web.archive.org/web/20081122150413/http://opensrs.com/blog/2008/10/cluster-a-email-service-issues/ | url-status= dead }}</ref> As of the afternoon of October 9, 2008, this cluster was still partially down ("degraded") preventing an unknown number of users from being able to retrieve email.<ref name=PCOLYazwinksi>{{cite web| url=http://blip.tv/file/1341576| title=Video of Rick Yazwinksi explaining Email issues| access-date=2008-10-09| archive-date=2008-10-12| archive-url=https://web.archive.org/web/20081012015552/http://blip.tv/file/1341576| url-status=dead}}</ref>