Editing Wicked problem (section)

==Communication of wicked problems==
=== Problem structuring methods ===
{{Main|Problem structuring methods}}
A range of approaches called ''problem structuring methods'' (PSMs) have been developed in [[operations research]] since the 1970s to address problems involving complexity, uncertainty and conflict. PSMs are usually used by a group of people in [[collaboration]] (rather than by a solitary individual) to create a [[Consensus decision-making|consensus]] about, or at least to facilitate [[negotiation]]s about, what needs to change. Some widely adopted PSMs include [[soft systems methodology]], the strategic choice approach, and strategic options development and analysis (SODA).<ref>{{cite book |last=Rosenhead |first=Jonathan |date=2013 |chapter=Problem structuring methods |editor1-last=Gass |editor1-first=Saul I. |editor2-last=Fu |editor2-first=Michael C. |title=Encyclopedia of operations research and management science |edition=3rd |location=New York; London |publisher=[[Springer Verlag]] |pages=1162–1172 |isbn=978-1-4419-1137-7 |oclc=751832290 |doi=10.1007/978-1-4419-1153-7_806}}</ref>