Editing Concierge (section)

=== Personal concierge ===
A modern concierge may also serve as a lifestyle manager, like a [[secretary]] or a [[personal assistant]].<ref name="MW def">{{cite web |title=Concierge |url=https://www.merriam-webster.com/dictionary/concierge#h1 |publisher=Mierriam Webster |access-date=7 September 2023}}</ref>

There are numerous independent ''personal concierge'' companies that provide errand services and information services for their members. Services include informational requests, setting dinner reservations, making telephone calls, researching travel arrangements and more. Typically, concierge companies will bill on an hourly rate, and depending upon the type of task, fees can vary drastically. Other companies bill a flat monthly fee based upon the number of requests a member is allowed to place each month. In the United Kingdom, since the year 2000 and as of 2010, concierge has become a key marketing and loyalty tool in the banking sector and offered as a benefit on luxury [[credit card]]s. This service offering is also known as lifestyle management. Concierges also entertain their clients.

Additionally, concierge services are now frequently offered as a service by financial institutions to their most valuable clients as way of retaining and attracting clients. Lifestyle and travel concierge companies  often offer their service as a white-label or semi-branded product on a business-to-business-to-consumer (B2B2C) basis.  Banks who currently offer concierge services to clients include [[Coutts]],<ref>{{Cite news|url=https://citywire.co.uk/wealth-manager/news/coutts-launches-concierge-service-for-ultra-rich/a831701|title=Coutts launches concierge service for ultra-rich|work=Wealth Manager|access-date=2019-08-16|language=en}}</ref> [[China Merchants Bank]],<ref>{{Cite web|url=https://www.sharecast.com/news/aim-bulletin/ten-lifestyle-scores-three-year-contract-with-china-merchants-bank--6712004.html|title=Ten Lifestyle scores three-year contract with China Merchants Bank|website=BOLSAMANIA|language=en|access-date=2019-08-16}}</ref> [[Royal Bank of Canada|RBC]],<ref>{{Cite web|url=https://www.proactiveinvestors.co.uk/LON:TENG/Ten-Lifestyle-Group/rns/LSE20190128070005_13947924|title=Proactive Investors Limited - Leading source of Financial News, Investor Forums, CEO Interviews, Financial Columnists, Stock Information - Companies|website=Proactiveinvestors UK|language=en|access-date=2019-08-16}}</ref> and [[HSBC]].<ref>{{Cite web|url=https://www.fmp-tv.co.uk/2018/03/15/ten-lifestyle-group-wins-first-contract-with-hsbc/|title=Ten Lifestyle Group Wins First Contract with HSBC, an investors update|date=2018-03-15|website=Five Minute Pitch TV|language=en|access-date=2019-08-16}}</ref>

Airport concierge services help travellers make it through security, customs, and immigration faster, and provide lounge access.<ref name=":0">{{Cite news|url=https://www.traveldailynews.com/post/blacklane-acquires-solve-to-add-airport-concierge-services-worldwide|title=Blacklane acquires Solve to add airport concierge services worldwide|work=TravelDailyNews International|access-date=2017-11-09|language=en-US}}</ref><ref>{{Cite news|url=https://www.moodiedavittreport.com/tav-operation-services-launches-meet-assist-service-at-santiago-international-airport/|title=TAV Operation Services launches 'meet & assist' service at Santiago International Airport - The Moodie Davitt Report|date=2017-10-23|work=The Moodie Davitt Report|access-date=2017-11-09|language=en-GB}}</ref>

The owners and operators of concierge, lifestyle management, and errand service businesses are supported and advocated by the non-profit International Concierge and Lifestyle Management Association (ICLMA) and the National Concierge Association.