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Management information system
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== Enterprise applications == * ''Enterprise systems''—also known as ''[[enterprise resource planning]] (ERP)'' systems—provide integrated software modules and a unified database that personnel use to plan, manage, and control core business processes across multiple locations. Modules of ERP systems may include finance, accounting, marketing, human resources, production, inventory management, and distribution.<ref>{{cite journal | last1 = Costa | first1 = A | last2 = Ferreira | first2 = C. | last3 = Bento | first3 = E. | last4 = Aparicio | first4 = F. | year = 2016 | title = Enterprise resource planning adoption and satisfaction determinants | journal = Computers in Human Behavior | volume = 63 | pages = 659–671 | doi = 10.1016/j.chb.2016.05.090 | hdl = 10071/12282 | hdl-access = free }}</ref> * ''[[Supply chain management]] (SCM)'' systems enable more efficient management of the supply chain by integrating the links in a supply chain. This may include suppliers, manufacturers, wholesalers, retailers, and final customers.<ref>{{cite web|last=Taylor|first=Victoria|title=Supply Chain Management: The Next Big Thing?|url=http://www.businessweek.com/business-schools/supply-chain-management-the-next-big-thing-09122011.html|archive-url=https://web.archive.org/web/20110923192604/http://www.businessweek.com/business-schools/supply-chain-management-the-next-big-thing-09122011.html|url-status=dead|archive-date=September 23, 2011|work=Sept. 12, 2011|publisher=Business Week|access-date=5 March 2014}}</ref> * ''[[Customer relationship management]] (CRM)'' systems help businesses manage relationships with potential and current customers and business partners across marketing, sales, and service.<ref>{{cite web|last=Lynn|first=Samara|title=What is CRM?|url=https://www.pcmag.com/article2/0,2817,2391297,00.asp|publisher=PC Mag|access-date=5 March 2014}}</ref> * ''[[Knowledge management]] system (KMS)'' helps organizations facilitate the collection, recording, organization, retrieval, and dissemination of knowledge. This may include documents, accounting records, unrecorded procedures, practices, and skills. Knowledge management (KM) as a system covers the process of knowledge creation and acquisition from internal processes and the external world. The collected knowledge is incorporated in organizational policies and procedures, and then disseminated to the stakeholders.<ref name=Joshi>{{cite book|last=Joshi|first=Girdhar|title=Management Information Systems|year=2013|publisher=Oxford University Press|location=New Delhi|isbn=9780198080992|page=328|url=http://www.oup.co.in/product/higher-education/business-management/business-management/6/management-information-systems-1e/9780198080992}}</ref>
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