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==Phases of product lifecycle and corresponding technologies== {{more citations needed section|date=March 2013}} Many software solutions have been developed to organize and integrate the different phases of a product's lifecycle. PLM should not be considered as a single software product, but as a collection of software tools and working methods integrated to address single stages of the lifecycle, connect different tasks, or manage the whole process. Some software providers cover the whole PLM range, while others have a single niche application. Some applications can span many fields of PLM with different modules within the same data model. An overview of the fields within PLM is covered here. The simple classifications do not always fit exactly; many areas overlap, and many software products cover more than one area or do not fit easily into one category. One of the main goals of PLM is to collect knowledge that can be reused for other projects and to coordinate the simultaneous concurrent development of many products. It is about business processes, people, and methods as much as software application solutions. Although PLM is mainly associated with engineering tasks, it also involves [[marketing]] activities such as [[product portfolio management]] (PPM), particularly concerning [[new product development]] (NPD). Each industry has several life-cycle models to consider, but most are relatively similar. Below is one possible life-cycle model; while it emphasizes hardware-oriented products, similar phases would describe any form of product or service, including non-technical or software-based products:<ref>{{cite web |title=Product Life Cycle |publisher=Buy Strategy |url= http://buystrategy.com/document/69_Product-Life-Cycle.php |access-date=4 July 2017}}</ref> ===Phase 1: Conceive=== ====Imagine, specify, plan, innovate==== The first stage is the definition of the product requirements based on customer, company, market, and regulatory bodies' viewpoints. From this specification, the product's major technical parameters can be defined. In parallel, the initial concept design work is performed, defining the aesthetics of the product together with its main functional aspects. Many different media are used for these processes, from pencil and paper to clay models to 3D CAID [[computer-aided industrial design]] software. In some concepts, the investment of resources into research or analysis of options may be included in the conception phase – e.g., bringing the technology to a level of maturity sufficient to move to the next phase. However, life-cycle engineering is iterative. It is always possible that something does not work well in any phase enough to back up into a prior phase – perhaps back to conception or research. There are many examples to draw from. The [[new product development]] process phase collects and evaluates market and technical risks by measuring the KPI and scoring model. ===Phase 2: Design=== ==== Describe, define, develop, test, analyze and validate ==== This step is where the detailed design and development of the product's form starts, progressing to prototype testing, from pilot release to full product launch. It can also involve redesign and ramping to improve existing products and [[planned obsolescence]].<ref>{{cite book|editor-last=Cooper |editor-first=Tim |date=2010 |title=Longer Lasting Products: Alternatives to the Throwaway Society |location=Farnham, UK |publisher=Gower |isbn=9780566088087}}</ref> CAD is the primary tool used for design and development. This can be simple 2D drawing/drafting or 3D parametric feature-based solid/surface modeling. Such software may include Hybrid Modeling, [[Reverse Engineering]], KBE ([[knowledge-based engineering]]), NDT ([[Nondestructive testing]]), and Assembly construction. This step covers many engineering disciplines, including mechanical, electrical, electronic, software ([[embedded system|embedded]]), and domain-specific, such as architectural, aerospace, and automotive. Along with creating geometry, the components and product assemblies are analyzed. Simulation, validation, and optimization tasks are carried out using CAE ([[computer-aided engineering]]) software, either integrated into the CAD package or stand-alone. These are used to perform tasks such as Stress analysis, FEA ([[finite element analysis]]), [[kinematics]], [[computational fluid dynamics]] (CFD), and mechanical event simulation (MES). CAQ ([[computer-aided quality]]) is used for tasks such as Dimensional [[tolerance (engineering)]] analysis. Another task performed at this stage is sourcing bought-out components, possibly with the aid of [[procurement]] systems. ===Phase 3: Realize=== ====Manufacture, make, build, procure, produce, sell and deliver==== Once the design of the product's components is complete, the method of manufacturing is defined. This includes CAD tasks such as tool design; including the creation of [[Numerical control|CNC]] machining instructions for the product's parts as well as the creation of specific tools to manufacture those parts, using integrated or separate CAM ([[computer-aided manufacturing]]) software. This will also involve analysis tools for process simulation of operations such as casting, molding, and die-press forming. Once the manufacturing method has been identified, CPM comes into play. This involves CAPE (computer-aided production engineering) or CAP/CAPP (computer-aided [[production planning]]) tools for carrying out factory, plant and facility layout, and production simulation e.g. press-line simulation, industrial ergonomics, as well as tool selection management. After components are manufactured, their geometrical form and size can be checked against the original CAD data with the use of computer-aided inspection equipment and software. Parallel to the engineering tasks, sales product configuration, and marketing documentation work takes place. This could include transferring engineering data (geometry and part list data) to a web-based sales configurator and other [[desktop publishing]] systems. ===Phase 4: Service=== ====Use, operate, maintain, support, sustain, phase-out, retire, recycle and disposal==== Another phase of the lifecycle involves managing "in-service" information. This can include providing customers and service engineers with the support and information required for [[repair and maintenance]], as well as [[waste management]] or [[recycling]]. This can involve the use of tools such as Maintenance, Repair, and Overhaul Management ([[Maintenance, Repair and Overhaul|MRO]]) software. An effective service consideration begins during and even prior to product design as an integral part of product lifecycle management. Service Lifecycle Management (SLM) has critical touchpoints at all phases of the product lifecycle that must be considered. Connecting and enriching a common digital thread will provide enhanced visibility across functions, improve data quality, and minimize costly delays and rework. There is an [[End-of-life (product)|end-of-life]] to every product. Whether it be the disposal or destruction of material objects or information, this needs to be carefully considered since it may be legislated and hence not free from ramifications. ====Operational upgrades==== During the operational phase, a product owner may discover components and consumables which have reached their individual end of life and for which there are Diminishing Manufacturing Sources or Material Shortages (DMSMS), or that the existing product can be enhanced for a wider or emerging user market easier or at less cost than a full redesign. This modernization approach often extends the product lifecycle and delays end-of-life disposal. ===All phases: product lifecycle=== ====Communicate, manage and collaborate==== None of the above phases should be considered as isolated. In reality, a project does not run sequentially or separated from other product development projects, with information flowing between different people and systems. A major part of PLM is the coordination and management of product definition data. This includes managing engineering changes and release status of components; configuration product variations; document management; planning project resources as well as timescale and risk assessment. For these tasks data of a graphical, textual, and meta nature – such as product [[Bill of materials|bills of materials]] (BOMs) – needs to be managed. At the engineering departments level, this is the domain of [[Product data management|Product Data Management]] (PDM) software, or at the corporate level Enterprise Data Management (EDM) software; such rigid level distinctions may not be consistently used, however, it is typical to see two or more data management systems within an organization. These systems may also be linked to other corporate systems such as [[supply chain management|SCM]], [[customer relationship management|CRM]], and [[enterprise resource planning|ERP]]. Associated with these systems are [[project management]] systems for project/program planning. This central role is covered by numerous [[collaborative product development]] tools that run throughout the whole lifecycle and across organizations. This requires many technology tools in the areas of conferencing, data sharing, and data translation. This specialized field is referred to as [[product visualization]] which includes technologies such as DMU ([[digital mockup|digital mock-up]]), immersive virtual digital prototyping ([[virtual reality]]), and [[Photorealistic rendering|photo-realistic imaging]]. ====User skills==== The broad array of solutions that make up the tools used within a PLM solution-set (e.g., CAD, CAM, CAx...) were initially used by dedicated practitioners who invested time and effort to gain the required skills. Designers and engineers produced excellent results with CAD systems, manufacturing engineers became highly skilled CAM users, while analysts, administrators, and managers fully mastered their support technologies. However, achieving the full advantages of PLM requires the participation of many people of various skills from throughout an extended enterprise, each requiring the ability to access and operate on the inputs and output of other participants. Despite the increased ease of use of PLM tools, cross-training all personnel on the entire PLM tool-set has not proven to be practical. Now, however, advances are being made to address ease of use for all participants within the PLM arena. One such advance is the availability of "role" specific user interfaces. Through tailorable user interfaces (UIs), the commands that are presented to users are appropriate to their function and expertise. These techniques include: * [[Concurrent engineering]] workflow * [[Industrial design]] * [[Top-down and bottom-up design|Bottom–up design]] * [[Top-down and bottom-up design|Top–down design]] * Both-ends-against-the-middle design * Front-loading design workflow * Design in context * [[Modular design]] * NPD [[new product development]] * DFSS [[design for Six Sigma]] * DFMA [[DFMA|design for manufacture / assembly]] * Digital simulation engineering * Requirement-driven design * Specification-managed validation * [[Configuration management]] ===Concurrent engineering workflow=== '''[[Concurrent engineering]]''' (British English: '''simultaneous engineering''') is a workflow that, instead of working sequentially through stages, carries out a number of tasks in parallel. For example: starting tool design as soon as the detailed design has started, and before the detailed designs of the product are finished; or starting on detailed design solid models before the concept design surfaces models are complete. Although this does not necessarily reduce the amount of manpower required for a project, as more changes are required due to incomplete and changing information, it does drastically reduce lead times and thus time to market.<ref>CE is so defined by the PACE consortium (Walker, 1997)</ref> Feature-based CAD systems have allowed simultaneous work on the 3D solid model and the 2D drawing by means of two separate files, with the drawing looking at the data in the model; when the model changes the drawing will associatively update. Some CAD packages also allow associative copying of geometry between files. This allows, for example, the copying of a part design into the files used by the tooling designer. The manufacturing engineer can then start work on tools before the final design freeze; when a design changes size or shape the tool geometry will then update. Concurrent engineering also has the added benefit of providing better and more immediate communication between departments, reducing the chance of costly, late design changes. It adopts a problem-prevention method as compared to the problem-solving and re-designing method of traditional sequential engineering. ===Bottom–up design=== Bottom–up design (CAD-centric) occurs where the definition of 3D models of a product starts with the construction of individual components. These are then virtually brought together in sub-assemblies of more than one level until the full product is digitally defined. This is sometimes known as the "review structure" which shows what the product will look like. The BOM contains all of the physical (solid) components of a product from a CAD system; it may also (but not always) contain other 'bulk items' required for the final product but which (in spite of having definite physical mass and volume) are not usually associated with CAD geometry such as paint, glue, oil, adhesive tape, and other materials. Bottom–up design tends to focus on the capabilities of available real-world physical technology, implementing those solutions to which this technology is most suited. When these bottom–up solutions have real-world value, bottom–up design can be much more efficient than top–down design. The risk of bottom–up design is that it very efficiently provides solutions to low-value problems. The focus of bottom–up design is "what can we most efficiently do with this technology?" rather than the focus of top–down which is "What is the most valuable thing to do?" ===Top–down design=== Top–down design is focused on high-level functional requirements, with relatively less focus on existing implementation technology. A top-level spec is repeatedly decomposed into lower-level structures and specifications until the physical implementation layer is reached. The risk of a top–down design is that it may not take advantage of more efficient applications of current physical technology, due to excessive layers of lower-level abstraction due to following an abstraction path that does not efficiently fit available components e.g. separately specifying sensing, processing, and wireless communications elements even though a suitable component that combines these may be available. The positive value of top–down design is that it preserves a focus on the optimum solution requirements. A part-centric top–down design may eliminate some of the risks of top–down design. This starts with a layout model, often a simple 2D sketch defining basic sizes and some major defining parameters, which may include some [[Industrial design]] elements. Geometry from this is associatively copied down to the next level, which represents different subsystems of the product. The geometry in the sub-systems is then used to define more detail in the levels below. Depending on the complexity of the product, a number of levels of this assembly are created until the basic definition of components can be identified, such as position and principal dimensions. This information is then associatively copied to component files. In these files the components are detailed; this is where the classic bottom–up assembly starts. The top–down assembly is sometimes known as a "control structure". If a single file is used to define the layout and parameters for the review structure it is often known as a skeleton file. Defense engineering traditionally develops the product structure from the top down. The system engineering process<ref>{{cite book |title=Incose Systems Engineering Handbook, Version 2.0 |date=July 2000 |page=358 |url=http://www.incose.org/ProductsPubs/products/sehandbook.aspx |access-date=20 June 2012 |archive-date=18 March 2015 |archive-url=https://web.archive.org/web/20150318022214/http://www.incose.org/ProductsPubs/products/sehandbook.aspx |url-status=dead }}</ref> prescribes a functional decomposition of requirements and then the physical allocation of product structure to the functions. This top down approach would normally have lower levels of the product structure developed from CAD data as a bottom–up structure or design. ===Both-ends-against-the-middle design=== Both-ends-against-the-middle (BEATM) design is a design process that endeavors to combine the best features of top–down design, and bottom–up design into one process. A BEATM design process flow may begin with an emergent technology that suggests solutions that may have value, or it may begin with a top–down view of an important problem that needs a solution. In either case, the key attribute of BEATM design methodology is to immediately focus on both ends of the design process flow: a top–down view of the solution requirements, and a bottom–up view of the available technology which may offer the promise of an efficient solution. The BEATM design process proceeds from both ends in search of an optimum merging somewhere between the top–down requirements, and bottom–up efficient implementation. In this fashion, BEATM has been shown to genuinely offer the best of both methodologies. Indeed, some of the best success stories from either top–down or bottom–up have been successful because of an intuitive, yet unconscious use of the BEATM methodology{{Citation needed|date=March 2020}}. When employed consciously, BEATM offers even more powerful advantages. ===Front loading design and workflow=== Front loading is taking top–down design to the next stage. The complete control structure and review structure, as well as downstream data such as drawings, tooling development, and CAM models, are constructed before the product has been defined or a project kick-off has been authorized. These assemblies of files constitute a template from which a family of products can be constructed. When the decision has been made to go with a new product, the parameters of the product are entered into the template model, and all the associated data is updated. Obviously, predefined associative models will not be able to predict all possibilities and will require additional work. The main principle is that a lot of the experimental/investigative work has already been completed. A lot of knowledge is built into these templates to be reused on new products. This does require additional resources "up front" but can drastically reduce the time between project kick-off and launch. Such methods do however require organizational changes, as considerable engineering efforts are moved into "offline" development departments. It can be seen as an analogy to creating a [[concept car]] to test new technology for future products, but in this case, the work is directly used for the next product generation. ===Design in context=== Individual components cannot be constructed in isolation. [[computer aided design|CAD]] and [[computer-aided industrial design|CAID]] models of components are created within the context of some or all of the other components within the product being developed. This is achieved using [[assembly modelling]] techniques. The geometry of other components can be seen and referenced within the CAD tool being used. The other referenced components may or may not have been created using the same CAD tool, with their geometry being translated from other collaborative product development (CPD) formats. Some assembly checking such as [[digital mockup|DMU]] is also carried out using [[product visualization]] software.
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