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Business process modeling
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==== General standard requirements for management systems with regard to processes ==== In the ISO/IEC 9001, [[ISO 14001|ISO/IEC 14001]], ISO/IEC 27001 standards, this is anchored in Chapter 4.4 in each case: {| class="wikitable" ! ISO/IEC 9001:2015 Clause 4.4 Quality management system and its processes !| ISO/IEC 14001:2015 Clause 4.4. Environmental management systems !| ISO/IEC 27001:2022 Clause 4.4 Information security management system |} Each of these standards requires the organization to establish, implement, maintain and continually improve an appropriate management system "including the processes needed and their interactions".<ref name="ISO-9001">ISO 9001:2015: ''Quality management systems - Requirements'', Fifth edition 2015-09, [https://www.iso.org/standard/62085.html ISO, the International Organization for Standardization] 2015.</ref><sup>, </sup><ref>ISO 14001:2015: ''Environmental management systems - Requirements with guidance for use'', Third edition 2015-09, [https://www.iso.org/standard/60857.html ISO, the International Organization for Standardization] 2015.</ref><sup>, </sup><ref>ISO 27001:2022: ''Information security, cybersecurity and privacy protection Information security management systems - Requirements'', Third edition 2022-10, [https://www.iso.org/standard/27001 ISO, the International Organization for Standardization] 2022.</ref> In the definition of the standard requirements for the ''processes needed and their interactions'', ISO/IEC 9001 is more specific in clause 4.4.1 than any other ISO standard for management systems and defines that "the organization shall determine and apply the processes needed for"<ref name="ISO-9001"/> an appropriate management system throughout the organization and also lists detailed requirements with regard to processes: * Determine the inputs required and the outputs expected * Determine the sequence and interaction * Define and apply the criteria and methods (including monitoring, measurement, and related performance indicators) for effective operation and control * Determine the resources needed * Assign the responsibilities and authorities * Address the risks and opportunities * Evaluate these processes and implement any changes needed for effective operation and control * Improve In addition, clause 4.4.2 of the ISO/IEC 9001 lists some more detailed requirements with regard to processes: * Maintain documented information * Retain documented information for correct implementation The standard requirements for ''documented information'' are also relevant for business process modelling as part of an ISO management system.
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