Editing Collaboration tool (section)

==== Instant messaging (IM) ====
{{main|Instant messaging}}Through instant messaging as a collaboration tool we are able to reach people within an organisation in real-time. In the future instant messaging is not a [[Standalone program|stand-alone software]] anymore, but very well integrated in bigger solutions such as [[Unified communications|Unified Communication]].<ref>{{Cite book|title = 7 things you should know about Instant Messaging|publisher = Educause Learning Initiative|year = 2005|url = https://net.educause.edu/ir/library/pdf/ELI7008.pdf|access-date = 2015-11-04|archive-url = https://web.archive.org/web/20160305052859/http://net.educause.edu/ir/library/pdf/ELI7008.pdf|archive-date = 2016-03-05|url-status = dead}}</ref>