Editing NHS Direct (section)

===Commissioned services===
Although it is not well known, NHS Direct supplies a multitude of additional commissioned services within the [[National Health Service (England)|NHS]].

NHS Direct supported many local health authorities in England, including [[primary care trust]]s (PCTs), helping them to deliver high-quality healthcare to people in each region.

These services ranged from dedicated projects in particular areas, such as the local telephone helpline set up for Sandwell [[primary care trust|PCT]] after a dental health scare, to schemes that were developed nationwide. These include a telephone-based pre and post-operative assessment for patients having surgery, and allocating care managers to give regular coaching and advice to those with long term conditions, such as [[diabetes mellitus|diabetes]] and [[cardiovascular disease]].