Editing Public service (section)

===Choice===
''Open Public Services'', a white paper published by the [[Cameron–Clegg coalition]] in the United Kingdom in July 2011, aimed to create a comprehensive policy framework for "good [[public services]]". It set out the coalition's programme for reform of public services, described as a programme of "wide ambitions" expected to be implemented over a period of time, not all at once.<ref name=ops>Cabinet Office, [https://www.gov.uk/government/publications/open-public-services-white-paper Open public services: white paper], published 1 July 2011, accessed 8 February 2021</ref> Five principles were to underlie open public services:
*Choice, wherever possible
*Decentralisation to the lowest appropriate level
*Diversity
*Fairness
*Accountablity.<ref name=ops />{{rp|Chapter 2}}

The journalist [[David Boyle (author)|David Boyle]] conducted an independent review for the UK's [[HM Treasury|Treasury]] and the [[Cabinet Office]] on public demand for choice in public services which reported in 2013.<ref>Cabinet Office, [https://www.gov.uk/government/publications/barriers-to-choice-public-services-review Barriers to choice - a review of public services and the government's response], published on 24 January 2013, accessed on 19 August 2024</ref> The principle of choice where possible was embodied in the Choice Charter, published on 16 May 2013, where four choice principles were outlined:
*allowing people a say in how public services are provided for them
*allowing people the opportunity to exercise choice where it is available
*making clear, accessible and high-quality information available to support choice
*facilitating complaints over the degree of choice offered as well as over the quality of services.<ref name=cch>Open Public Services and Cabinet Office, [https://www.gov.uk/government/publications/choice-charter Choice Charter], published 16 May 2013, accessed 3 May 2024</ref>
Between December 2012 and May 2013, "Choice Frameworks" were scheduled for publication covering NHS care, [[social housing]], school education, [[Early Years Foundation Stage|early years]] education and [[adult social care]].<ref name=cch />