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Business process modeling
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==== Specific standard requirements for management systems with regard to documented information ==== In the standards ISO/IEC 9001, ISO/IEC 14001, ISO/IEC 27001 the requirements with regard to ''documented information'' are anchored in clause 7.5 (detailed in the respective standard in clauses "7.5.1. General", "7.5.2. Creating and updating" and "7.5.3. Control of documented information"). The standard requirements of ISO/IEC 9001 used here as an example ''include'' in clause "7.5.1. General" * Documented information by the standard requirements; and * Documented information on the effectiveness of the management system must be included; ''Demand'' in clause "7.5.2. Creating and updating" * Labelling and description (e.g. with title, date, author or reference number); * Suitable format (e.g. language, software version, graphics) and medium (e.g. paper, electronic); and * Review and approval And ''require'' in clause "7.5.3. Control of documented information" * To ensure suitable and available at the place and time as required; * To ensure protection (e.g. against loss of confidentiality, improper use or loss of integrity); * To consider distribution, access, retrieval,and use; * To consider filing/storage and preservation (including preservation of readability); * To perform monitoring of changes (e.g. version control); and * To consider storage and disposition of further whereabouts. Based on the standard requirements, * To determine and continuously improve the ''required processes and their interactions'' * To determine and maintain the content of the ''documented information'' deemed necessary and * To ensure the secure handling of ''documented information'' (protection, access, monitoring, and maintenance) Preparing for ISO certification of a management system is a very good opportunity to establish or promote business process modelling in the organisation.
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