Editing Collect call (section)

===Kenya===
Landline operator [[telkom Kenya|Telkom]] provides reverse charge services. A customer who needed the service had to call customer care and then request for reverse call. If the other person accepted, the call would then be connected and charged on his or her bill.
In June 2019, the largest mobile service provider [[Safaricom]] started rolling out reverse call services to all its customers. To access the service, a customer has to dial # before dialing the desired number. The caller's details would appear on the recipient's screen as usual, but when the recipient answers the phone, a voice notice would informed them that the call is a reverse call. The recipient could then choose to accept the charges for the call by pressing 1 on the dial pad. Safaricom said that the cost of reverse calls is the same as the cost of normal calls.<ref>{{cite web|url=https://www.safaricom.co.ke/media-center-landing/press-releases/safaricom-rolls-out-reverse-call-feature-to-all-customers |title=Safaricom rolls out reverse call feature to all customers |publisher=Safaricom |access-date=2022-12-18}}</ref>