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Service-level agreement
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===WSLA=== A '''web service level agreement''' ('''WSLA''') is a standard for service level agreement compliance monitoring of [[web service]]s. It allows authors to specify the performance metrics associated with a web service application, desired performance targets, and actions that should be performed when performance is not met. WSLA Language Specification, version 1.0<ref name="f016">{{cite web |last=Ludwig |first=Heiko |last2=Keller |first2=Alexander |last3=Dan |first3=Asit |last4=King |first4=Richard P. |last5=Franck |first5=Richard |title=Web Service Level Agreement (WSLA) Language Specification |date=2003-01-01 |url=https://cliplab.org/Projects/S-CUBE/papers/ludwig03:wsla-ibm.pdf}}</ref> was published by IBM in 2001.
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