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Conversation analysis
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==== Preference organization ==== CA may reveal structural (i.e. practice-underwritten) preferences in conversation for some types of actions (within sequences of action) over others, as responses in certain sequential environments.<ref name=Pomerantz1978>{{cite book |last=Pomerantz |first=Anita|editor1-last=Schenkein|editor1-first=Jim|chapter=Compliment Responses: Notes on the co-operation of multiple constraints|title=Studies in the Organization of Conversational Interaction |date=1978 |pages=79β112 |doi=10.1016/B978-0-12-623550-0.50010-0 |isbn=9780126235500 |s2cid=146783679 |chapter-url=https://www.sciencedirect.com/science/article/pii/B9780126235500500100}}</ref> For example, responsive actions which agree with, or accept, positions taken by a first action tend to be performed more straightforwardly and faster than actions that disagree with, or decline, those positions.<ref name="Pomerantz1984">{{cite book |last=Pomerantz |first=Anita|editor1-last=Atkinson |editor1-first=J. Maxwell |editor2-last=Heritage |editor2-first=John |title=Structures of Social Action: Studies in Conversation Analysis |date=1984 |publisher=Cambridge University Press |location=Cambridge |isbn=9780511939037 |pages=57β101|chapter=Agreeing and disagreeing with assessments: Some features of preferred/dispreferred turn shapes|url=https://scholarsarchive.library.albany.edu/cgi/viewcontent.cgi?article=1002&context=cas_communication_scholar|access-date=24 December 2021}}</ref><ref>{{cite book |last1=Davidson |first1=Judy A. |editor1-last=Atkinson |editor1-first=J. Maxwell |editor2-last=Heritage |editor2-first=John |title=Structures of Social Action: Studies in Conversation Analysis |date=1984 |publisher=Cambridge University Press |location=Cambridge |isbn=9780511939037 |pages=102β128 |chapter=Subsequent versions of invitations, offers, requests, and proposals dealing with potential or actual rejection}}</ref> The former is termed a preferred turn shape, meaning the turn is not preceded by silence nor is it produced with delays, mitigation and accounts. The latter is termed a dispreferred turn shape, which describes a turn with opposite characteristics. One consequence of this is that agreement and acceptance are promoted over their alternatives, and are more likely to be the outcome of the sequence. Pre-sequences are also a component of preference organization and contribute to this outcome.<ref name="Schegloff2007" />
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