Editing Software agent (section)

===Cultural impact===
The cultural effects of the implementation of software agents include trust affliction, skills erosion, privacy attrition and social detachment. Some users may not feel entirely comfortable fully delegating important tasks to software applications. Those who start relying solely on intelligent agents may lose important skills, for example, relating to information literacy. In order to act on a user's behalf, a software agent needs to have a complete understanding of a user's profile, including his/her personal preferences. This, in turn, may lead to unpredictable privacy issues. When users start relying on their software agents more, especially for communication activities, they may lose contact with other human users and look at the world with the eyes of their agents. These consequences are what agent researchers and users must consider when dealing with intelligent agent technologies.<ref>{{cite journal
 | last1         = Serenko
 | first1        = A.
 | last2         = Ruhi
 | first2        = U.
 | last3         = Cocosila
 | first3        = M.
 | year          = 2007
 | title         = Unplanned effects of intelligent agents on Internet use: Social Informatics approach
 |journal= Artificial Intelligence & Society
 | volume        = 21 | issue        = 1–2
 | pages         = 141–166
 | url           = https://www.aserenko.com/papers/AI_Society_Serenko_Social_Impacts_of_Agents.pdf
}}</ref>