Editing Bugzilla

{{short description|Web-based general-purpose bugtracker}}
{{primary sources|date=September 2011}}
{{Infobox software
| name                   = 
| title                  = Bugzilla
| logo                   = Bugzilla logo (2022).svg
| logo caption           = Buggie, the mascot of Bugzilla
| logo alt               = Buggie, Mascot of Bugzilla
| screenshot             = Bugzilla.mozilla.org screenshot.png
| caption                = Bugzilla in action on {{URL|https://bugzilla.mozilla.org}}
| screenshot size        = 350px
| screenshot alt         = Bugzilla in action on bugzilla.mozilla.org
| collapsible            = yes
| author                 = Terry Weissman
| developer              = [[Mozilla Foundation]]
| released               = {{Start date and age|1998|08|26}}<ref>{{cite web | url = https://groups.google.com/group/netscape.public.mozilla.announce/browse_thread/thread/b52aa841db9f7e9b/f10c0f781841f10d#f10c0f781841f10d | title = New version of "Bugzilla" (the mozilla.org bugsystem) – with source! | publisher = netscape.public.mozilla.announce | access-date = 2011-01-28 }}</ref>
| discontinued           = 
| latest release version = {{Latest stable software release/Bugzilla}}<!-- Release version update? Don't edit this page, just click on the version number! -->
| latest release date    = <!-- {{Start date and age|YYYY|MM|DD|df=yes/no}} -->
| latest preview version = 
| latest preview date    = <!-- {{Start date and age|YYYY|MM|DD|df=yes/no}} -->
| programming language   = [[Perl]]
| operating system       = [[Cross-platform]]
| platform               = 
| size                   = 
| language               = [http://www.bugzilla.org/download/#localizations Multiple languages]
| status                 = 
| genre                  = [[Bug tracking system]]
| license                = [[Mozilla Public License]]
| alexa                  = 
| website                = {{URL|https://www.bugzilla.org/}}
}}
'''Bugzilla''' is a [[World Wide Web|web]]-based general-purpose [[bug tracking system]] and [[Test automation|testing tool]] originally developed and used by the [[Mozilla]] project, and [[software license|licensed]] under the [[Mozilla Public License]].

Released as [[open-source software]] by [[Netscape Communications]] in 1998, it has been adopted by a variety of organizations for use as a [[bug tracking system]] for both [[free and open-source software]] and [[proprietary software|proprietary]] projects and products. Bugzilla is used, among others, by the [[Mozilla Foundation]], [[WebKit]], [[Linux kernel]], [[FreeBSD]],<ref>{{cite web|url=https://lists.freebsd.org/pipermail/freebsd-announce/2014-June/001559.html|title=Announcement of Migration from GNATS to Bugzilla on the FreeBSD mailing list|date=3 June 2014 |quote=Bugzilla supports finer granularity for categories and keywords and over time we will adopt more of these, making it easier to filter bugs into specific target areas. It is now easy for multiple people to track a single bug, without having to have them assigned to custom mailing lists, add attachments to bugs, and so on. Many features that people expect from a modern bug tracker are simply not present in GNATS.}}</ref> [[KDE]], [[Apache Software Foundation|Apache]], [[Eclipse (software)|Eclipse]] and [[LibreOffice]].<ref>{{cite web|url=http://www.bugzilla.org/installation-list/|title=Installation List|work=bugzilla.org}}</ref> Red Hat uses it, but is gradually migrating its product to use [[Jira (software)|Jira]].<ref>{{Cite web |title=[CentOS-devel] RHEL moving to issues.redhat.com only long term |url=https://lists.centos.org/pipermail/centos-devel/2022-March/120269.html |access-date=2022-04-19}}</ref><ref>{{Cite web |title=CentOS Community Newsletter, April 2022 – Blog.CentOS.org |url=https://blog.centos.org/2022/04/centos-community-newsletter-april-2022/ |access-date=2022-04-19 |language=en-US}}</ref> It is also [[Self-hosting (compilers)|self-hosting]].<ref>{{Cite web|url = http://www.bugzilla.org/developers/reporting_bugs.html|title = Reporting Bugs|date = 31 December 2014|access-date = 9 January 2014|website = Bugzilla}}</ref>

== History ==

Bugzilla was originally devised by Terry Weissman in 1998 for the nascent [[Mozilla.org]] project, as an [[Open-source software|open source]] application to replace the in-house system then in use at Netscape Communications for tracking defects in the [[Netscape Communicator]] suite. Bugzilla was originally written in [[Tcl]], but Weissman decided to port it to [[Perl]] before its release as part of Netscape's early open-source code drops, in the hope that more people would be able to contribute to it, given that Perl seemed to be a more popular language at the time.<ref>{{cite web | url = http://www.bugzilla.org/status/roadmap.html#history | title = Brief History | work = Development Roadmap | publisher = Mozilla.org | access-date = 2006-11-22 }}</ref>

Bugzilla 2.0 was the result of that port to Perl, and the first version was released to the public via anonymous [[Concurrent Versions System|CVS]]. In April 2000, Weissman handed over control of the Bugzilla project to [[Tara Hernandez]]. Under her leadership, some of the regular contributors were coerced into taking more responsibility, and Bugzilla development became more community-driven. In July 2001, facing distraction from her other responsibilities in Netscape, Hernandez handed control to Dave Miller, who was still in charge {{as of|2020|lc=on}}.<ref name="bugzilla-dev-profiles">{{cite web | url = http://www.bugzilla.org/developers/profiles.html | title = Developer Profiles | work = Bugzilla Website | publisher = Mozilla.org | access-date = 2013-07-02 }}</ref>

Bugzilla 3.0 was released on May 10, 2007, and brought a refreshed [[User interface|UI]], an [[XML-RPC]] interface, custom fields and resolutions, [[mod_perl]]<!-- THE UNDERSCORE IS DELIBERATE --> support, shared saved searches, and improved [[UTF-8]] support, along with other changes.

Bugzilla 4.0 was released on February 15, 2011, and Bugzilla 5.0 was released in July 2015.

=== Timeline ===

Bugzilla's release timeline:<ref>{{cite web |url = http://www.bugzilla.org/releases/ |title = Release Dates |work=Release Information |publisher=Mozilla.org |access-date=2011-03-31 }}</ref>

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  at: 16/02/2018 text:"5.0.4"
  at: 30/01/2019 text:"5.0.5"
  at: 03/09/2024 text:"5.0.4.1"

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== Requirements ==

Bugzilla's [[system requirements]] include:

* A compatible [[database management system]]
* A suitable release of [[Perl]] 5
* An assortment of Perl modules
* A compatible [[web server]]
* A suitable [[mail transfer agent]], or any [[SMTP]] server

Currently supported database systems are [[MariaDB]], [[MySQL]], [[PostgreSQL]], [[Oracle Database|Oracle]], and [[SQLite]].<ref>{{Cite web |title=3.6.1. MySQL — Bugzilla 5.2 documentation |url=https://bugzilla.readthedocs.io/en/latest/installing/mysql.html |access-date=2024-05-13 |website=bugzilla.readthedocs.io}}</ref> Bugzilla is usually installed on [[Linux]] using the [[Apache HTTP Server]], but any web server that supports [[Common Gateway Interface|CGI]] such as [[Lighttpd]], [[Hiawatha (web server)|Hiawatha]], [[Cherokee (web server)|Cherokee]] can be used. Bugzilla's installation process is [[command line]] driven and runs through a series of stages where system requirements and software capabilities are checked.

== Design ==
[[Image:Bugzilla Lifecycle color-aqua.svg|thumb|270px|The life cycle of a Bugzilla bug]]

While the potential exists in the code to turn Bugzilla into a [[issue tracking system|technical support ticket system]], task management tool, or project management tool, Bugzilla's developers have chosen to focus on the task of designing a system to track software defects.

== Zarro Boogs ==
<!-- linked from redirect [[Zarro boogs]] -->
Bugzilla returns the string "zarro boogs found" instead of "0 bugs found" when a search for bugs returns no results.<ref name="zarro">{{cite web | url = http://www.bugzilla.org/docs/3.0/html/glossary.html#gloss-zarro | title = Bugzilla Guide glossary entry for ''Zarro Boogs Found'' | work = Glossary | publisher = Bugzilla.org | access-date = 2008-04-21}}</ref> "Zarro Boogs" is intended as a 'buggy' statement itself (a misspelling of "zero bugs")<ref name="zarro" /><ref>Coined by Michael Toy as explained by Tara Hernandez in the [[PBS]] documentary {{cite video | title=[[Code Rush]] | time=18:21 }}</ref> and is thus a meta-statement about the nature of software [[debugging]], implying that even when no bugs have been identified, some may exist.

The following comment is provided in the Bugzilla source code to developers who may be confused by this behaviour:

:'''''Zarro Boogs Found'''''
:This is just a goofy way of saying that there were no bugs found matching your query. When asked to explain this message, Terry Weissman had the following to say:

:I've been asked to explain this ... way back when, when Netscape released version 4.0 of its browser, we had a release party. Naturally, there had been a big push to try and fix every known bug before the release. Naturally, that hadn't actually happened. (This is not unique to Netscape or to 4.0; the same thing has happened with every software project I've ever seen.) Anyway, at the release party, T-shirts were handed out that said something like "Netscape 4.0: Zarro Boogs". Just like the software, the T-shirt had no known bugs. Uh-huh. So, when you query for a list of bugs, and it gets no results, you can think of this as a friendly reminder. Of *course* there are bugs matching your query, they just aren't in the bugsystem yet...
:— Terry Weissman
:''From The Bugzilla Guide – 2.16.10 Release: Glossary''<ref>{{cite web|url=https://www.bugzilla.org/docs/2.16/html/glossary.html|title=Glossary|website=www.bugzilla.org}}</ref>

==WONTFIX==
<!-- linked from redirects [[WONTFIX]] and [[Wontfix]]-->
WONTFIX is used as a label on issues in Bugzilla and other systems.<ref name="opensuse">{{cite web|title=Bug Status WONTFIX - openSUSE|url=https://en.opensuse.org/Bug_Status_WONTFIX|website=en.opensuse.org|access-date=9 May 2018|language=en}}</ref> It indicates that a verified issue will not be resolved for one of several possible reasons including fixing would be too expensive, complicated or risky.<ref>{{cite web |url=https://developer.mozilla.org/en-US/docs/Mozilla/Bugzilla/What_to_do_and_what_not_to_do_in_Bugzilla |title=What to do and what not to do in Bugzilla |access-date=2018-05-09 |archive-date=2018-06-29 |archive-url=https://web.archive.org/web/20180629235829/https://developer.mozilla.org/en-US/docs/Mozilla/Bugzilla/What_to_do_and_what_not_to_do_in_Bugzilla |url-status=dead }}</ref><ref>{{cite web |url=https://developer.mozilla.org/en-US/docs/Mozilla/Bugzilla/What_to_do_and_what_not_to_do_in_Bugzilla |title=Bug Status WONTFIX |access-date=2018-05-09 |archive-date=2018-06-29 |archive-url=https://web.archive.org/web/20180629235829/https://developer.mozilla.org/en-US/docs/Mozilla/Bugzilla/What_to_do_and_what_not_to_do_in_Bugzilla |url-status=dead }}</ref>

== See also ==
{{Portal|Free and open-source software}}

* [[Comparison of issue-tracking systems]]
* [[List of computing mascots]]
* [[:Category:Computing mascots]]

== References ==
{{Reflist}}

== External links ==
{{Commons category}}
*{{Official website}}

{{Bug tracking systems}}
{{Mozilla projects}}
{{Perl}}

[[Category:Articles which contain graphical timelines]]
[[Category:Bug and issue tracking software]]
[[Category:Cross-platform free software]]
[[Category:Free project management software]]
[[Category:Free software programmed in Perl]]
[[Category:Mozilla]]
[[Category:Software using the Mozilla Public License]]