Editing Business service provider

{{about|a type of service company|the type of so-called "wave two" [[software as a service]] provider that business consultants sometimes call business service provider{{sfn|Wilkinson|2005|p=53}}|application service provider}}

A '''business service provider''' is one of several categories of [[service provider]] in the business world. As opposed to an [[application service provider]] which provides application components over a computer network, the services provided by a business service provider are more in the area of infrastructure: mail delivery, building security, finance, administration, and human services.

== Types of business service providers==

===Back Office ===
The [[back office]] operations are the off-site delivery of a range of non-core service functions, including routine administration tasks and [[technical support]]. Offshore back office operations involve the ongoing use of an outsourcing base in another country.<ref name="BOO">{{cite web|url=http://www.tradeforum.org/Back-Office-Operations/ |title=Back Office Operations|publisher=Trade Forum|access-date=2015-04-14}}</ref>

===Front Office ===
The [[front office]] is the part of a company that comes in contact with clients, such as the [[marketing department|marketing]], [[sales]], and [[customer service]] department. In the hotel industry, the front office (also known as front desk) welcomes guests to the accommodation section: meeting and greeting them, taking and organizing reservations, allocating check in and out of rooms, organizing porter service, issuing keys and other security arrangements, passing on messages to customers and settling the accounts.<ref name="The role of the service provider in the community">{{cite web|url=http://www.psawa.com/The_role_of_the_service_provider_in_the_community.html#31b |title= The role of the service provider in the community|publisher=psawa.com |access-date=2015-04-14}}</ref>

'''Examples'''
*Front Office Solutions Provider <ref name="Probe Group">{{cite web |date=May 1, 2023 |title=Back Office |url=https://www.investopedia.com/terms/b/backoffice.asp |access-date=May 1, 2023}}</ref>

==References==
{{Reflist}}

;General
* {{cite book|title=Business process outsourcing relationships in Swiss banking: an exploratory study|first=Roman|last=Seidl|publisher=Cuvillier Verlag|year=2007|isbn=978-3-86727-364-0}}
* {{cite book|title=Information Security and Auditing in the Digital Age: A Practical and Managerial Perspective|first=Amjad|last=Umar|publisher=nge solutions, inc.|year=2003|isbn=978-0-9727414-7-7}}
* {{cite book|title=Construction collaboration technologies: the extranet evolution|first=Paul|last=Wilkinson|publisher=Taylor & Francis|year=2005|isbn=978-0-415-35858-3}}

== Further reading ==
* {{cite book|title=Companies buy services &mdash; don't they?|first1=Björn|last1=Axelsson|author-link1=Bjorn Axelsson|first2=Finn|last2=Wynstra|location=Chichester|publisher=Wiley|year=2002|isbn=978-0-470-84302-4|chapter=Business Services, their Providers and Customers}}
* {{cite journal|journal=The Service Industries Journal|volume=22|issue=2|year=2002|title=The International Competitiveness of Business Service Firms: The Case of Germany|doi=10.1080/714005075|first=W.|last=Ochel|pages=1&ndash;16|s2cid=153449844}}

[[Category:Service economy]]


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