Editing Dunkin' Donuts

{{Short description|American multinational food company}}
{{pp-move}}
{{Use mdy dates|date=May 2024}}
{{Infobox company
| name = Dunkin'
| logo = Dunkin'_2022.svg
| logo_caption = Logo used as of October 6, 2022
| type = [[Subsidiary]]
| industry = [[Foodservice|Food and beverage]]<br>[[Coffeehouse]] [[Franchising]]
| founded = {{start date and age|1948}} (as ''Open Kettle'')<br>{{nowrap|{{start date and age|1950}} (as ''Dunkin' Donuts'')}}
| founder = [[William Rosenberg|Bill Rosenberg]]
| hq_location_city = [[Canton, MA]]
| hq_location_country = United States
| num_locations = 14,000+ (2024)|Area
| key_people = Paul J. Brown
| products = {{flat list|
* Baked goods
* Coffee Beans
* Coffee Grounds
* Frozen beverages
* Hot beverages
* Iced beverages
* Sandwiches
* Soft drinks
}}
| parent = [[Inspire Brands]]
| website = {{URL|dunkindonuts.com}}
}}

'''DD IP Holder LLC,''' [[Trade name|doing business as]] '''Dunkin'''',<ref name="Bloomberg">{{Cite web |title=Dunkin' Donuts LLC |url=https://www.bloomberg.com/profile/company/0065590D:US |url-status=live |archive-url=https://web.archive.org/web/20200220061834/https://www.bloomberg.com/profile/company/0065590D:US |archive-date=February 20, 2020 |access-date=February 20, 2020 |website=[[Bloomberg L.P.|Bloomberg]]}}</ref>  and originally '''Dunkin' Donuts''', is an American multinational [[coffee]] and [[doughnut]] company, as well as a [[quick service restaurant]]. It was founded by [[William Rosenberg|Bill Rosenberg]] in [[Quincy, Massachusetts]], in 1950. The [[Restaurant chain|chain]] was acquired by [[Baskin-Robbins]]' holding company [[Allied Lyons]] in 1990, its acquisition of the [[Mister Donut]] chain and the conversion of that chain to Dunkin' Donuts facilitated the brand's growth in North America that year.<ref>{{Cite web |last=Sauter |first=Michael B. |last2=Hess |first2=Alexander E.M. |date=July 31, 2013 |title=Famous Restaurant Chains That Are Hard to Find |url=https://247wallst.com/special-report/2013/07/31/famous-restaurant-chains-shrinking-fast/ |url-status=live |archive-url=https://web.archive.org/web/20150104041323/http://247wallst.com/special-report/2013/07/31/famous-restaurant-chains-shrinking-fast/2/ |archive-date=January 4, 2015 |access-date=January 4, 2025 |website=24/7 Wall St.}}</ref>

Dunkin' and Baskin-Robbins eventually became subsidiaries of [[Dunkin' Brands]], headquartered in [[Canton, Massachusetts]], in 2004. Dunkin' Brands was purchased by [[Inspire Brands]] on December 15, 2020. The chain began [[rebranding]] as a "beverage-led company,” and was renamed Dunkin' in January 2019; while stores in the U.S. began using the new name, the company intends to roll out the rebranding to all of its international stores eventually.<ref name="change">{{cite news |last=Wiener-Bronner |first=Danielle |date=September 25, 2018 |title=Dunkin' Donuts is officially dropping 'Donuts' |url=https://money.cnn.com/2018/09/25/news/dunkin-donuts-new-name/index.html |url-status=dead |archive-url=https://web.archive.org/web/20220913125706/https://money.cnn.com/2018/09/25/news/dunkin-donuts-new-name/index.html |archive-date=September 13, 2022 |access-date=September 25, 2018 |work=[[CNN Money]]}}</ref> It is also sometimes known locally in the Northeast as Dunkie's.

With approximately 14,000 locations in 39 countries, Dunkin' is one of the largest [[Coffeehouse|coffee shop]] and [[List of doughnut shops|doughnut shop]] chains in the world.<ref>{{cite news |last=Feit |first=Noah |date=November 10, 2019 |title=Free coffee for a year for first customers of Columbia's newest doughnut shop |url=https://www.newsobserver.com/news/state/south-carolina/article237220861.html |url-access=subscription |url-status=live |archive-url=https://web.archive.org/web/20191111132741/https://www.newsobserver.com/news/state/south-carolina/article237220861.html |archive-date=November 11, 2019 |access-date=May 14, 2020 |work=[[The News & Observer]] |quote=The company has more than 12,900 restaurants in 42 countries worldwide.}}</ref><ref>{{Cite web |title=About Dunkin' Brands |url=https://www.dunkinbrands.com/company/about/about-dunkin-brands |url-status=dead |archive-url=https://web.archive.org/web/20180827142355/https://www.dunkinbrands.com/company/about/about-dunkin-brands |archive-date=August 27, 2018 |access-date=May 14, 2020 |website=[[Dunkin' Brands]] |publisher=}}</ref>  In addition to various varieties of coffee and doughnuts, products sold include bagels, [[breakfast sandwich]]es, muffins, and [[donut hole|doughnut hole]]s branded as Munchkins.<ref name="Kowitt">{{cite journal |last=Kowitt |first=Beth |date=May 24, 2010 |title=Dunkin' Brands' Kitchen Crew |url=https://library.laredo.edu/eds/detail?db=bth&an=50520081&isbn=00158259 |url-status=dead |journal=[[Fortune (magazine)|Fortune]] |volume=161 |issue=7 |pages=72–74 |issn=0015-8259 |url-access=registration |archive-url=https://web.archive.org/web/20210504111518/https://library.laredo.edu/eds/detail?db=bth&an=50520081&isbn=00158259 |archive-date=May 4, 2021 |access-date=May 14, 2020}}</ref><ref>{{cite news |last1=Buck |first1=Fielding |title=Dunkin' Donuts gets ready for summer with Cosmic Coolattas |url=https://www.ocregister.com/2018/04/30/dunkin-donuts-gets-ready-for-summer-with-cosmic-coolattas/ |access-date=May 14, 2020 |work=[[Orange County Register]] |date=April 30, 2018 |archive-date=August 9, 2020 |archive-url=https://web.archive.org/web/20200809032444/https://www.ocregister.com/2018/04/30/dunkin-donuts-gets-ready-for-summer-with-cosmic-coolattas/ |url-status=live }}</ref>

==History==
===1948–1963: Founding years===
[[File:Dunkin' Donuts, Georgia Avenue and Reedie Drive, Wheaton, Maryland (c. 1967).png|thumb|A Dunkin' Donuts store in [[Wheaton, Maryland]] {{circa}} 1967; the restaurant is still there operating today.]]
[[File:Firstdunkin.jpg|thumb|right|The original Dunkin' Donuts in [[Quincy, Massachusetts]], after its renovation in the 2000s]]
[[File:A Dunkin' Donuts restaurant in Hiawassee, Georgia, United States 01.jpg|thumb|Dunkin' in [[Hiawassee, Georgia]]]]
[[William Rosenberg|Bill Rosenberg]] opened the Open Kettle in 1948,   a restaurant selling doughnuts and coffee in [[Quincy, Massachusetts]] (a suburb of [[Boston]]), but in late May 1950,<ref>John Estrella, "Drive Gave Rise to Doughnut Empire," Quincy Patriot Ledger, November 28, 2001, p. 11.</ref> he changed the name  to Dunkin' Donuts after discussions with company executives.<ref>{{cite web |url=https://news.dunkindonuts.com/internal_redirect/cms.ipressroom.com.s3.amazonaws.com/285/files/201610/Dunkin%27%20Donuts%20History_11%203%2016.pdf |title=Dunkin' Donuts History |access-date=May 19, 2018 |archive-date=May 21, 2018 |archive-url=https://web.archive.org/web/20180521020841/https://news.dunkindonuts.com/internal_redirect/cms.ipressroom.com.s3.amazonaws.com/285/files/201610/Dunkin%27%20Donuts%20History_11%203%2016.pdf |url-status=live }}</ref><ref>{{cite news |last=Oliver |first=Myrna |url=https://www.latimes.com/archives/la-xpm-2002-sep-23-me-rosenberg23-story.html |title=William Rosenberg, 86; Dunkin' Donuts Founder Pioneered Franchising Businesses |work=[[Los Angeles Times]] |date=September 23, 2002 |access-date=June 2, 2020 |quote=When he started the business in a single shop in Quincy, Mass., in 1948, he called it the Open Kettle. Two years later, sure a better name could sell more doughnuts and coffee, he put his executives in a room with a tape recorder and told them to brainstorm. He later credited his architect with the trademark “Dunkin’ Donuts.” |archive-date=August 3, 2020 |archive-url=https://web.archive.org/web/20200803121226/https://www.latimes.com/archives/la-xpm-2002-sep-23-me-rosenberg23-story.html |url-status=live }}</ref> He conceived the idea for the restaurant after his experiences selling food in factories and at construction sites, where doughnuts and coffee were the two most popular items. The company introduced its first logo in 1953, and the mascot Dunkie in 1954.<ref>{{Cite web|url=https://mmmdunkindonuts.weebly.com/dunkins-firsts.html|title=Dunkin's Firsts|website=Dunkin' Donuts Corporation}}</ref> The restaurant was successful, and Rosenberg sold franchises to others starting in 1955.<ref>{{cite news |author=Staff Writer |url=https://www.nytimes.com/2002/09/23/business/william-rosenberg-86-founder-of-dunkin-donuts.html |title=William Rosenberg, 86, Founder of Dunkin' Donuts |work=[[The New York Times]] |date=September 23, 2002 |access-date=June 2, 2020 |quote=In 1955, hoping to accelerate the growth of the business, Mr. Rosenberg began selling franchises to other people, starting in Worcester. |archive-date=January 26, 2021 |archive-url=https://web.archive.org/web/20210126134752/https://www.nytimes.com/2002/09/23/business/william-rosenberg-86-founder-of-dunkin-donuts.html |url-status=live }}</ref> It was during this time that Johnny Spartos, one of the men running the original Quincy location, convinced Rosenberg to produce a donut with a handle specifically for dunking into a cup of coffee.<ref name=":1" />

===1963–1998: Bob Rosenberg===
In 1963, Rosenberg's son [[Robert M. Rosenberg|Bob]] became CEO of the company at age 25, and Dunkin' Donuts opened its hundredth location that year.<ref>{{Cite web |date=February 12, 2021 |title=How Dunkin' Donuts Took Over the World |url=https://www.alumni.hbs.edu/stories/Pages/story-bulletin.aspx?num=8083 |access-date=January 30, 2024 |website=Harvard Business School Alumni |language=en}}</ref> Dunkin' Donuts was a subsidiary of Universal Food Systems at the time, a conglomerate of 10 small food-service businesses,<ref>{{Cite book|url=https://archive.org/details/franchisingbusin00shoo|url-access=registration|title=Franchising: The Business Strategy that Changed the World|last1=Shook|first1=Carrie|last2=Shook|first2=Robert L.|date=January 1, 1993|publisher=Prentice Hall|isbn=978-0-13-065608-7|language=en}}</ref> and Dunkin' Donuts locations varied greatly in their menu options, with some selling full breakfasts and others serving only doughnuts and coffee.

In the following years, the other businesses in the Universal Food Systems portfolio were sold or closed, and the company was renamed to Dunkin' Donuts. The menu and shop format was standardized, and various new menu items were introduced. In the early 1980s counter service and ceramic coffee cups were replaced by self-service counters and paper cups.{{sfn|Rosenberg|2020|p=129}} The chain [[Initial public offering|went public]] in 1968<ref name="around">{{cite book|title=Around the Corner to Around the World|first=Robert |last=Rosenberg|publisher=Harper Collins|year=2020|isbn=978-1-4002-2048-9|page=40}}</ref> and was acquired by [[Baskin-Robbins]] owner [[Allied Domecq|Allied Lyons]] in 1990.<ref>{{cite news |title=COMPANY NEWS; Dunkin' Donuts Agrees to Sale |url=https://www.nytimes.com/1989/11/18/business/company-news-dunkin-donuts-agrees-to-sale.html |access-date=October 15, 2023 |work=The New York Times |date=November 18, 1989}}</ref><ref>{{Cite book|url=https://archive.org/details/mergersacquisiti00gaug|url-access=registration|title=Mergers, acquisitions, and corporate restructurings|last=Gaughan|first=Patrick A.|year=1996|publisher=John Wiley & Sons|isbn=978-0-471-13145-8|language=en}}</ref> By 1998, the brand had grown to 2,500 locations worldwide with $2 billion in annual sales.{{citation needed|date=September 2018}}

Dunkin' Donuts expanded in the 1990s by buying out two rival chains: [[Mister Donut]] (which was founded by Bill Rosenberg's former partner [[Harry Winokur]]) and [[Dawn Donuts]].<ref>{{cite news|url=https://www.newspapers.com/image/99601971/|title=Most Dawn Donut shops will start Dunkin'|date=January 18, 1992|work=Detroit Free Press|page=11A|access-date=November 19, 2017|archive-date=November 24, 2020|archive-url=https://web.archive.org/web/20201124130815/https://www.newspapers.com/image/99601971/|url-status=live}}</ref>

===1998–present: After Bob Rosenberg===
[[File:Dunkin Donuts (14678867240).jpg|thumb|A Dunkin' Donuts donut]]
The 'Dunkin' Donut' with a handle fashioned on it was discontinued in 2003 (except in Singapore) because it was hand-cut and uneconomical compared to machine-cut doughnuts.<ref name=":1">{{cite web|url=https://www.brandeating.com/2016/08/dunkin-donuts-used-to-have-namesake-donut-with-a-handle.html|title=Dunkin' Donuts' Used to Have a Namesake Donut with a Handle|date=August 12, 2016|website=Brand Eating|access-date=November 20, 2021|archive-date=November 20, 2021|archive-url=https://web.archive.org/web/20211120071618/https://www.brandeating.com/2016/08/dunkin-donuts-used-to-have-namesake-donut-with-a-handle.html|url-status=live}}</ref>

In 2004, the company's headquarters were relocated to Canton, Massachusetts. In December 2005, Dunkin' Donuts and Baskin-Robbins (by then, operating under the name [[Dunkin' Brands]]) were sold to a private equity consortium of [[Bain Capital]], [[Carlyle Group]], and [[Thomas H. Lee Partners]] for $2.4 billion.<ref>{{Cite news|url=https://www.nytimes.com/2005/12/13/business/parent-of-dunkin-donuts-sold-for-24-billion-to-equity-firms.html|title=Parent of Dunkin' Donuts Sold for $2.4 Billion to Equity Firms|last=Atlas|first=Riva D.|work=The New York Times|date=December 13, 2005|access-date=September 27, 2018|language=en|archive-date=September 27, 2018|archive-url=https://web.archive.org/web/20180927125246/https://www.nytimes.com/2005/12/13/business/parent-of-dunkin-donuts-sold-for-24-billion-to-equity-firms.html|url-status=live}}</ref> By 2010, Dunkin' Donuts' global sales were $6 billion.<ref>{{cite web |title=DunkinDonuts.com |url=http://news.dunkindonuts.com/dunkin+brands/dunkin+brands+about/ |access-date=April 7, 2011 |archive-url=https://web.archive.org/web/20110726020835/http://news.dunkindonuts.com/dunkin+brands/dunkin+brands+about/ |archive-date=July 26, 2011 |url-status=dead }}</ref>

In June 2013, Dunkin' Donuts unveiled a new store design, the brand's first in almost seven years.<ref>{{cite news|url=https://www.bloomberg.com/news/2013-06-07/dunkin-donuts-adds-jazz-to-get-less-pit-and-more-stop.html/ |title=Dunkin' Donuts Adds Jazz to Get Less Pit and More Stop |url-status=dead |archive-url=https://web.archive.org/web/20130609225245/http://www.bloomberg.com/news/2013-06-07/dunkin-donuts-adds-jazz-to-get-less-pit-and-more-stop.html |archive-date=June 9, 2013 }}</ref>

The Dunkin' Donuts location in [[Natick, Massachusetts]] launched a program to test the concept of curbside pickup in December 2016.<ref>{{cite web|url=http://www.bostonherald.com/business/business_markets/2016/12/dunkin_donuts_begins_test_of_new_curbside_pickup|title=Dunkin' Donuts begins test of new curbside pickup|date=December 12, 2016|access-date=April 4, 2017|archive-date=December 26, 2016|archive-url=https://web.archive.org/web/20161226145313/http://www.bostonherald.com/business/business_markets/2016/12/dunkin_donuts_begins_test_of_new_curbside_pickup|url-status=live}}</ref><ref>{{cite news|url=http://boston.cbslocal.com/2016/12/12/dunkin-donuts-curbside-pickup-natick-dd-perks/|title=Dunkin' Donuts Is Testing Curbside Pickup Service|date=December 12, 2016|access-date=April 4, 2017|archive-date=September 29, 2017|archive-url=https://web.archive.org/web/20170929230204/http://boston.cbslocal.com/2016/12/12/dunkin-donuts-curbside-pickup-natick-dd-perks/|url-status=live}}</ref>

In January 2018, Dunkin' Donuts began to open new concept locations, beginning in Quincy, featuring modern decor, cold beverages on tap and a single-cup brewing machine, more packaged take-out options, and dedicated pick-up lines for mobile ordering inside and in the drive-thru. The concept was described as being part of a shift towards becoming an "on-the-go, beverage-led brand". In addition, the location, as well as others, began to trial signage referring to the chain as simply "Dunkin{{'"}}—removing "Donuts" from the name.<ref>{{Cite news|url=https://csnews.com/dunkin-donuts-unveils-beverage-led-store-future|title=Dunkin' Donuts Unveils 'Beverage-Led' Store of the Future|work=Convenience Store News|access-date=September 27, 2018|language=en|archive-date=September 27, 2018|archive-url=https://web.archive.org/web/20180927125258/https://csnews.com/dunkin-donuts-unveils-beverage-led-store-future|url-status=live}}</ref><ref>{{cite news |last=Ramos |first=Nestor |date=November 17, 2017 |title=What's in a name? Not Donuts, apparently |url=https://www.bostonglobe.com/lifestyle/food-dining/2017/11/17/what-name-not-donuts-apparently/HhsossU6rnu4EJA4i6KBIJ/story.html |department=Nestor Ramos (column) |website=The Boston Globe |access-date=July 9, 2023 |archive-date=March 7, 2023 |archive-url=https://web.archive.org/web/20230307142231/https://www.bostonglobe.com/lifestyle/food-dining/2017/11/17/what-name-not-donuts-apparently/HhsossU6rnu4EJA4i6KBIJ/story.html |url-status=live }}</ref>

In February 2018, Dunkin' announced plans to phase out [[polystyrene]] foam cups globally for environmental purposes by April 2020.<ref>{{cite news |last1=Sanicola |first1=Laura |title=Dunkin' Donuts pledges to ditch foam cups |url=https://money.cnn.com/2018/02/07/news/companies/dunkin-styrofoam-cups/index.html |access-date=May 5, 2020 |work=[[CNN Business]] |date=February 8, 2018 |archive-date=November 25, 2020 |archive-url=https://web.archive.org/web/20201125024026/https://money.cnn.com/2018/02/07/news/companies/dunkin-styrofoam-cups/index.html |url-status=live }}</ref><ref>{{cite news |last1=Callahan |first1=Chrissy |title=Dunkin's cups are getting an environmentally friendly upgrade |url=https://www.today.com/food/dunkin-ditching-its-styrofoam-coffee-cups-t167315 |access-date=May 5, 2020 |work=[[Today (American TV program)|Today]] |date=November 15, 2019 |archive-date=August 10, 2020 |archive-url=https://web.archive.org/web/20200810031409/https://www.today.com/food/dunkin-ditching-its-styrofoam-coffee-cups-t167315 |url-status=live }}</ref><ref>{{cite news |title=Conscious un-cup-ling: Dunkin' is breaking up with foam coffee cups |url=https://www.cnn.com/2019/11/16/business/dunkin-donuts-foam-cups-trnd/index.html |access-date=May 5, 2020 |publisher=[[CNN]] |date=November 16, 2019 |first=Ryan |last=Prior |archive-date=June 13, 2020 |archive-url=https://web.archive.org/web/20200613012946/https://www.cnn.com/2019/11/16/business/dunkin-donuts-foam-cups-trnd/index.html |url-status=live }}</ref>

In July 2018, Dave Hoffmann took over from Nigel Travis to become the CEO. He is looking to add 1,000 new locations outside of the [[Northeastern United States]] by the end of 2020 and to have a revenue increase of 3 percent for stores open a year or longer.<ref name="JonC">{{cite news |last=Chesto |first=Jon |url=https://www.bostonglobe.com/business/2018/07/11/new-dunkin-ceo-charts-path-for-growth/eIW5p3baVd3XUtvoIPNDsI/story.html |title=New Dunkin' CEO charts a path for growth |work=[[The Boston Globe]] |date=July 11, 2018 |access-date=July 13, 2018 |archive-date=July 12, 2018 |archive-url=https://web.archive.org/web/20180712015157/https://www.bostonglobe.com/business/2018/07/11/new-dunkin-ceo-charts-path-for-growth/eIW5p3baVd3XUtvoIPNDsI/story.html |url-status=live }}</ref> Also late 2018, Dunkin' installed [[espresso]] machines at all possible locations and launched espresso products using a new recipe.<ref>{{cite news |last1=Whitten |first1=Sarah |title=Dunkin' says its new espresso is so good, 'you don't have to go to Starbucks' |url=https://www.cnbc.com/2018/11/13/dunkin-our-espresso-is-so-good-you-dont-have-to-go-to-starbucks.html |access-date=May 5, 2020 |publisher=[[CNBC]] |date=November 13, 2018 |archive-date=August 5, 2020 |archive-url=https://web.archive.org/web/20200805233445/https://www.cnbc.com/2018/11/13/dunkin-our-espresso-is-so-good-you-dont-have-to-go-to-starbucks.html |url-status=live }}</ref><ref>{{cite news |last1=Tyler |first1=Jessica |title=Dunkin' is doubling down on fancy espresso, but says it has a key advantage over Starbucks |url=https://www.businessinsider.com/dunkin-espresso-plan-to-beat-starbucks-2018-11 |access-date=May 5, 2020 |work=[[Business Insider]] |date=November 25, 2018 |archive-date=September 20, 2019 |archive-url=https://web.archive.org/web/20190920230813/https://www.businessinsider.com/dunkin-espresso-plan-to-beat-starbucks-2018-11 |url-status=live }}</ref>

In June 2019, Dunkin' partnered with [[Grubhub]] to begin the rollout of its new Dunkin' Delivers service.<ref>{{cite news |last1=Mercado |first1=Mia |title=Dunkin' Delivers Through Grubhub In Select Parts Of The U.S. Now |url=https://www.bustle.com/p/dunkin-delivers-through-grubhub-in-select-parts-of-the-us-now-18020198 |access-date=May 5, 2020 |work=[[Bustle (magazine)|Bustle]] |date=June 19, 2019 |archive-date=August 12, 2020 |archive-url=https://web.archive.org/web/20200812033935/https://www.bustle.com/p/dunkin-delivers-through-grubhub-in-select-parts-of-the-us-now-18020198 |url-status=live }}</ref><ref>{{cite news |last1=Ng |first1=Shelley |title=Dunkin' and Grubhub roll out new food delivery service called Dunkin' Delivers |url=https://www.foxbusiness.com/technology/dunkin-grubhub-new-food-delivery-service-dunkin-delivers |publisher=[[Fox Business]] |date=June 17, 2019 |access-date=May 13, 2020 |archive-date=August 21, 2020 |archive-url=https://web.archive.org/web/20200821080239/https://www.foxbusiness.com/technology/dunkin-grubhub-new-food-delivery-service-dunkin-delivers |url-status=live }}</ref> Later in July 2019, Dunkin' partnered with [[Beyond Meat]] to introduce a meatless breakfast sandwich in Manhattan, becoming the first U.S. restaurant brand to serve Beyond Sausage.<ref>{{cite news |last1=Lucas |first1=Amelia |title=Dunkin' adds Beyond Meat's sausage to its menu, starting in New York |url=https://www.cnbc.com/2019/07/23/dunkin-adds-beyond-meats-sausage-to-its-menu-starting-in-new-york.html |access-date=May 5, 2020 |publisher=CNBC |date=July 24, 2019 |archive-date=November 8, 2020 |archive-url=https://web.archive.org/web/20201108003942/https://www.cnbc.com/2019/07/23/dunkin-adds-beyond-meats-sausage-to-its-menu-starting-in-new-york.html |url-status=live }}</ref> The sandwich launched nationally later in 2019.<ref>{{cite news |last1=Lucas |first1=Amelia |title=Dunkin' accelerates nationwide launch of Beyond Meat |url=https://www.cnbc.com/2019/10/21/dunkin-accelerates-nationwide-launch-of-beyond-meat.html |access-date=May 5, 2020 |publisher=CNBC |date=October 21, 2019 |archive-date=August 8, 2020 |archive-url=https://web.archive.org/web/20200808175431/https://www.cnbc.com/2019/10/21/dunkin-accelerates-nationwide-launch-of-beyond-meat.html |url-status=live }}</ref><ref>{{cite news |last1=Wiener-Bronner |first1=Danielle |title=Dunkin' is launching its Beyond Meat sandwich nationally |url=https://www.cnn.com/2019/10/21/business/dunkin-beyond-meat-sandwich/index.html |access-date=May 5, 2020 |publisher=CNN Business |date=October 21, 2019 |archive-date=May 14, 2020 |archive-url=https://web.archive.org/web/20200514143547/https://www.cnn.com/2019/10/21/business/dunkin-beyond-meat-sandwich/index.html |url-status=live }}</ref>

In September 2019, the [[Attorney General of New York|New York attorney general's office]] alleged in a lawsuit that Dunkin' mishandled a series of [[cyberattack]]s that were directed at customers using the Dunkin' [[mobile app]]. These attacks took place in early 2015 and thousands of usernames and passwords stolen. The state lawsuit alleges that Dunkin' employees knew about these attacks, but failed to take appropriate action.<ref>{{cite news |last=Wu |first=Jasmine |url=https://www.cnbc.com/2019/09/26/dunkin-sued-for-cyberattacks-resulting-in-tens-of-thousands-of-dollars-stolen.html |title=Dunkin' sued for cyberattacks resulting in tens of thousands of dollars stolen |work=[[CNBC]] |date=September 26, 2019 |access-date=September 27, 2019 |archive-date=September 27, 2019 |archive-url=https://web.archive.org/web/20190927183232/https://www.cnbc.com/2019/09/26/dunkin-sued-for-cyberattacks-resulting-in-tens-of-thousands-of-dollars-stolen.html |url-status=live }}</ref>

In October 2020, [[Dunkin' Brands]] stated that the company was in conversation with [[Inspire Brands]], a private equity-backed company, negotiating to sell the company.<ref name="Hirsch">{{Cite news|last=Hirsch|first=Lauren|date=October 25, 2020|title=Dunkin' Brands Is in Talks to Sell Itself and Go Private|language=en-US|work=The New York Times|url=https://www.nytimes.com/2020/10/25/business/dealbook/dunkin-brands-sale-private-equity.html|access-date=October 30, 2020|issn=0362-4331|archive-date=February 12, 2021|archive-url=https://web.archive.org/web/20210212075152/https://www.nytimes.com/2020/10/25/business/dealbook/dunkin-brands-sale-private-equity.html|url-status=live}}</ref> They agreed to a deal that was announced on Saturday, October 31, 2020. Inspire Brands would buy Dunkin' Brands for $11.3 billion, which would include Dunkin' Brands' debt that Inspire Brands would be taking on. Inspire would pay $106.50 in cash for each of Dunkin' Brands' shares.<ref>{{cite web |last1=Chesto |first1=Jon |title=Dunkin' Brands to go private in $11.3 billion deal with owner of Arby's and Sonic |url=https://www.bostonglobe.com/2020/10/30/business/dunkin-brands-go-private-113-billion-deal-with-owner-arbys-sonic/ |work=[[The Boston Globe]] |access-date=October 31, 2020 |archive-date=January 8, 2021 |archive-url=https://web.archive.org/web/20210108064503/https://www.bostonglobe.com/2020/10/30/business/dunkin-brands-go-private-113-billion-deal-with-owner-arbys-sonic/ |url-status=live }}</ref> On December 15, 2020, the acquisition was completed, and Dunkin' Brands ceased to exist as a separate company, with Dunkin', Baskin-Robbins, and the trademark management of Mister Donut, becoming part of Inspire Brands.<ref>{{Cite press release|date=December 15, 2020|title=Inspire Brands Completes Acquisition of Dunkin' Brands|url=https://www.businesswire.com/news/home/20201215005741/en/Inspire-Brands-Completes-Acquisition-of-Dunkin%E2%80%99-Brands|access-date=December 15, 2020|via=Business Wire|language=en|archive-date=January 26, 2021|archive-url=https://web.archive.org/web/20210126063127/https://www.businesswire.com/news/home/20201215005741/en/Inspire-Brands-Completes-Acquisition-of-Dunkin%E2%80%99-Brands|url-status=live}}</ref>

==Marketing==
[[File:Dunkin' Donuts - Fred the Baker commercial (1981).webm|200px|right|thumb|The first commercial ever to feature Fred the Baker, from 1981]]
Dunkin' Donuts' "It's Worth the Trip" campaign starred sleepy-eyed "[[Fred the Baker]]" and featured the [[catchphrase]] "Time to make the donuts.” It won honors from the Television Bureau of Advertising as one of the five best [[television advertisement]]s of the 1980s. Fred the Baker was played by actor [[Michael Vale]] for 16 years until his retirement in 1997. The catchphrase was used in the title of founder William Rosenberg's autobiography ''[[Time to Make the Donuts: The Founder of Dunkin' Donuts Shares an American Journey]]''.
[[File:Saucony X Dunkin’ Kinvara 9.jpg|thumb|left|alt=Launch party of the co-branded Saucony X Dunkin’ Kinvara 9 running shoe.|Launch party of the co-branded [[Saucony]] X Dunkin’ ''Kinvara 9'' [[running shoe]], 2018]]
Dunkin' Donuts changed its slogan in March 2006 to "America Runs on Dunkin’.” [[They Might Be Giants]] songs were featured in a series of advertisements of new products to boost summer sales.<ref>{{Cite web|url=https://slate.com/business/2006/04/a-dunkin-donuts-ad-for-coffee-addicts.html|title=Coffeeholics: A Dunkin' Donuts ad for an addict nation.|first=Seth|last=Stevenson|date=April 24, 2006|website=Slate|access-date=February 27, 2020|archive-date=December 20, 2019|archive-url=https://web.archive.org/web/20191220194720/https://slate.com/business/2006/04/a-dunkin-donuts-ad-for-coffee-addicts.html|url-status=live}}</ref> In 2006, a series of Dunkin' Donuts commercials referred to the fictional language "Fritalian.” "Is it French? Or is it Italian?" sings a chorus of customers facing a long menu of non-English terms. "Perhaps Fritalian?" was created by [[Hill Holliday]] to "poke fun at pretentious Starbucks-style coffee chains, with patrons attempting to order hard-to-pronounce lattes."<ref>{{cite web |url=http://www.adweek.com/aw/esearch/article_display.jsp?vnu_content_id=1003119832 |work=Adweek |title=Hill Unveils Fresh Flight for Dunkin' |date=September 11, 2006 |access-date=March 21, 2008 |archive-date=May 25, 2008 |archive-url=https://web.archive.org/web/20080525111332/http://www.adweek.com/aw/esearch/article_display.jsp?vnu_content_id=1003119832 |url-status=live }}</ref><ref name="Brainiac">{{Cite news |url=http://www.boston.com/news/globe/ideas/brainiac/2006/11/defining_manhoo_1.html |title=Defining 'manhood,' translating 'latte' |access-date=March 1, 2007 |work=Boston Globe |date=March 1, 2007 |author=Jan Freeman |archive-date=October 14, 2007 |archive-url=https://web.archive.org/web/20071014060416/http://boston.com/news/globe/ideas/brainiac/2006/11/defining_manhoo_1.html |url-status=live }}</ref> The commercial was interpreted as a deliberate mocking of [[Starbucks]].<ref name="Brainiac" /><ref name="Boston Herald">{{Cite news |url=https://pqasb.pqarchiver.com/bostonherald/access/1126899251.html?dids=1126899251:1126899251&FMT=ABS&FMTS=ABS:FT&date=Sep+13%2C+2006&author=JESSE+NOYES&pub=Boston+Herald&edition=&startpage=25&desc=Java+gibe%3A+Ads+mock+Starbucks |title=Java gibe: Ads mock Starbucks |access-date=March 1, 2007 |work=Abstract |date=September 13, 2006 |author=Jesse Noyes |archive-date=October 1, 2007 |archive-url=https://web.archive.org/web/20071001020846/http://pqasb.pqarchiver.com/bostonherald/access/1126899251.html?dids=1126899251:1126899251&FMT=ABS&FMTS=ABS:FT&date=Sep+13,+2006&author=JESSE+NOYES&pub=Boston+Herald&edition=&startpage=25&desc=Java+gibe:+Ads+mock+Starbucks |url-status=dead }}</ref> The commercials' punch line is: "Delicious lattes from Dunkin' Donuts. You order them in English.” It has been a point of discussion that [[latte]], [[cappuccino]], and [[espresso]] are [[loanword]]s from Italian which have no equivalence in English. The commercials, however, refer to the Starbucks ordering language itself, poking fun at words such as ''grande'' and ''venti''.<ref name="Brainiac" /> Further commercials in 2007 more directly mocked Starbucks, with a customer ordering a "large" and being chastised to use the term "dieci.”

[[Rachael Ray]] starred in commercials for Dunkin' Donuts beginning in 2007. In May 2008, Dunkin' Donuts removed a commercial from its website featuring Ray wearing a scarf with a black and white paisley floral design, in response to columnist [[Michelle Malkin]]'s claims that the scarf resembled the [[keffiyeh]] worn by [[Yasser Arafat]] and therefore a sign of support for terrorists.<ref>{{Cite news |last=Clifford |first=Stephanie |title=For Dunkin,' a Tempest in an Iced-Coffee Cup |newspaper=[[The New York Times]] |date=May 30, 2008 |url=https://www.nytimes.com/2008/05/30/business/media/30adco.html?ex=1369886400&en=0c7f390be9117441&ei=5124&partner=permalink&exprod=permalink |access-date=February 18, 2017 |archive-date=June 26, 2017 |archive-url=https://web.archive.org/web/20170626233112/http://www.nytimes.com/2008/05/30/business/media/30adco.html?ex=1369886400&en=0c7f390be9117441&ei=5124&partner=permalink&exprod=permalink |url-status=live }}</ref> Dunkin' Donuts pulled that commercial off the air, leading to criticism of the company's perceived kowtowing to special interests.<ref>{{cite news |work=CIndependent |url=https://www.independent.co.uk/news/world/americas/dunkin-donuts-accused-of-promoting-terrorism-837428.html |title=Dunkin' Donuts accused of promoting terrorism |date=May 31, 2008 |location=London |first=Stephen |last=Foley |access-date=August 26, 2017 |archive-date=June 22, 2017 |archive-url=https://web.archive.org/web/20170622112914/http://www.independent.co.uk/news/world/americas/dunkin-donuts-accused-of-promoting-terrorism-837428.html |url-status=live }}</ref>

In March 2009, the company unveiled the alternate slogan "You 'Kin Do It!" and launched a $100 million ad campaign promotion.<ref>{{cite web |url=https://www.dunkindonuts.com/aboutus/press/PressRelease.aspx?viewtype=current&id=100134 |title=Press Room |publisher=Dunkindonuts.com |access-date=December 30, 2010 |archive-date=December 30, 2010 |archive-url=https://web.archive.org/web/20101230192156/https://www.dunkindonuts.com/aboutus/press/PressRelease.aspx?viewtype=current&id=100134 |url-status=dead }}</ref> In 2017, the company announced that it would begin testing the name of simply "Dunkin{{' "}} at some retail locations, as they would like to be thought of as a destination for coffee, its most profitable product.<ref>{{cite news |last1=Rodrick |first1=Stephen |title=Average Joe |url=http://nymag.com/nymetro/news/bizfinance/biz/features/15139/ |access-date=March 25, 2019 |work=New York |publisher=New York Media |date=November 28, 2005 |archive-date=March 25, 2019 |archive-url=https://web.archive.org/web/20190325212124/http://nymag.com/nymetro/news/bizfinance/biz/features/15139/ |url-status=live }}</ref> The branding would be implemented in other locations in the latter half of 2018 if it was successful.<ref name="dunkinonly">{{Cite news|url=https://www.cnbc.com/2017/08/04/dunkin-donuts-thinking-about-changing-its-name.html|title=Dunkin' is thinking about dumping 'Donuts' from its name|date=August 4, 2017|access-date=August 4, 2017|publisher=[[CNBC]]|agency=[[Associated Press]]|archive-date=August 4, 2017|archive-url=https://web.archive.org/web/20170804163333/https://www.cnbc.com/2017/08/04/dunkin-donuts-thinking-about-changing-its-name.html|url-status=dead}}</ref> The brand announced that it would be known simply as Dunkin' in September 2018.<ref>{{cite news |last1=Maheshwari |first1=Sapna |title=Hold the Donuts, Says Newly Named Dunkin' |url=https://www.nytimes.com/2018/09/25/business/media/dunkin-donuts-new-name.html |access-date=May 1, 2020 |work=[[The New York Times]] |date=September 25, 2018 |archive-date=December 12, 2019 |archive-url=https://web.archive.org/web/20191212231509/https://www.nytimes.com/2018/09/25/business/media/dunkin-donuts-new-name.html |url-status=live }}</ref>

In April 2018, Dunkin' Donuts teamed up with the Massachusetts shoe manufacturer, [[Saucony]] to produce a strawberry-frosted doughnut themed running shoe to commemorate the 122nd running of the [[Boston Marathon]]. The Saucony X Dunkin' Kinvara 9 came in a doughnut box and the heel of the shoe was covered in rainbow [[sprinkles]].<ref>{{cite news |last=Dawson |first=Andrew |url=https://www.runnersworld.com/gear/a19595602/saucony-dunkin-donuts-shoes/ |title=Saucony Teams up With Dunkin' Donuts for One Sweet Running Shoe |work=[[Runner's World]] |date=March 28, 2018 |access-date=April 4, 2018 |archive-date=April 4, 2018 |archive-url=https://web.archive.org/web/20180404201145/https://www.runnersworld.com/gear/a19595602/saucony-dunkin-donuts-shoes/ |url-status=live }}</ref>

The chain is a favorite among some celebrities. [[Ben Affleck]] began starring in commercials for the company along with wife [[Jennifer Lopez]] in February 2023. The first aired during [[Super Bowl LVII]]. They starred in a follow up that first aired during [[Super Bowl LVIII]], along with Affleck's long-time friend, [[Matt Damon]], and former NFL star [[Tom Brady]].<ref name=":0">{{Cite web |title=Ben Affleck is the 'DunKing' for Super Bowl ad with J. Lo, Matt Damon |url=https://ew.com/ben-affleck-2024-super-bowl-commercial-dunkin-donuts-jennifer-lopez-matt-damon-tom-brady-8575706 |access-date=February 13, 2024 |website=EW.com |language=en}}</ref> The chain then announced it would add Affleck's specific order, an iced coffee with cream, sweet cold foam, and cinnamon sugar, via its limited-time DunKings Menu.<ref>{{Cite web |last=Valinsky |first=Jordan |date=February 12, 2024 |title=Dunkin' is adding Ben Affleck's go-to coffee order on its menu {{!}} CNN Business |url=https://www.cnn.com/2024/02/12/food/ben-affleck-super-bowl-dunkings-menu/index.html |access-date=February 13, 2024 |website=CNN |language=en}}</ref>

===Logo===
{{More citations needed section|date=October 2024}}
[[File:Dunkin-donuts-1-logo-png-transparent.png|thumb|Former wordmark still used in some locations]]
A script version of the words ''Dunkin' Donuts'' was filed on March 31, 1955, and registered on February 2, 1960. A later logo was for a drawing and word logo depicting a figure with a doughnut for a head and a coffee cup and doughnut body wearing a [[garrison cap]], with ''Dunkin''' emblazoned on both the coffee cup and cap. The design was rendered primarily in yellow and brown. The logo was applied for on June 23, 1958, registered on May 23, 1961, and put into use on July 1, 1964.<ref>{{cite web |url=http://www.upto.gov |title=USPTO #72054025 |publisher=United States Patent and Trademark Office |access-date=August 13, 2019 |archive-url=https://web.archive.org/web/20130801120512/http://www.upto.gov/ |archive-date=August 1, 2013 |url-status=dead }}</ref>

In 1966, the company began using a hot pink color for its branding and used a logo showing a stylized coffee cup with the company's name rendered on one line as a circle, evoking a doughnut dunking into the cup. In 1980 bright orange was added to the hot pink. As of 2014 the logo was a variation of the logo that has been in use since about 1980: an all-capitals rendering of the words ''Dunkin' Donuts'' (''Dunkin''' in orange, ''Donuts'' in pink) in a thick, Frankfurter typeface<ref>{{cite web|url=https://www.fontshop.com/families/frankfurter|title=Frankfurter|website=FontShop|access-date=January 3, 2015|archive-date=June 2, 2015|archive-url=https://web.archive.org/web/20150602055953/https://www.fontshop.com/families/frankfurter|url-status=live}}</ref> with a coffee cup outlined in brown with a "DD" monogram.<ref>{{cite web |url=http://heavy.com/social/2013/08/evolution-logos-brands-companies-old/6/ |title=Company Logos Then & Now: The Evolution of 20 Brand Icons |page=6 |author=Sam Prince |work=Heavy.com |date=August 17, 2013 |archive-url=https://web.archive.org/web/20130923085048/http://heavy.com/social/2013/08/evolution-logos-brands-companies-old/6/ |archive-date=September 23, 2013}}</ref>

[[File:Dunkin'_logo.svg|thumb|Logo used from January 13, 2019 to October 5, 2022, still in use at many locations]]
In September 2018, the company announced that it would shorten its name to Dunkin', with a wider roll-out beginning in January 2019. The company acknowledged that "Dunkin{{' "}} was already a common shorthand name for the chain among customers and in its marketing (including the slogan "America Runs on Dunkin{{' "}}), and that the rebranding would reflect the chain's continuing shift towards being a "beverage-led" brand at a time when consumers have shown a preference for healthier trends and options as they consume fewer doughnuts.<ref>{{Cite news|url=https://www.cnbc.com/2018/09/25/dunkin-will-drop-donuts-from-its-logo-after-successful-test.html|title=Dunkin' makes it official: It's dropping 'Donuts' from its logo|last=Whitten|first=Sarah|date=September 25, 2018|work=CNBC|access-date=September 27, 2018|archive-date=September 26, 2018|archive-url=https://web.archive.org/web/20180926114839/https://www.cnbc.com/2018/09/25/dunkin-will-drop-donuts-from-its-logo-after-successful-test.html|url-status=live}}</ref><ref name="change"/><ref>{{Cite news|url=http://www.sandiegouniontribune.com/sns-dailymeal-1946667-eat-dunkin-donuts-rebranding-092518-20180925-story.html|title=Dunkin' Donuts is dropping the second half of its name|last=Rock|first=Taylor|work=San Diego Union-Tribune|access-date=September 27, 2018|language=en-US|archive-url=https://web.archive.org/web/20180927125047/http://www.sandiegouniontribune.com/sns-dailymeal-1946667-eat-dunkin-donuts-rebranding-092518-20180925-story.html|archive-date=September 27, 2018|url-status=dead}}</ref><ref>{{Cite news|url=https://www.nytimes.com/2018/09/25/business/media/dunkin-donuts-new-name.html|title=Hold the Donuts, Says Newly Named Dunkin'|work=The New York Times|date=September 25, 2018|access-date=September 27, 2018|language=en|last1=Maheshwari|first1=Sapna|archive-date=September 27, 2018|archive-url=https://web.archive.org/web/20180927015748/https://www.nytimes.com/2018/09/25/business/media/dunkin-donuts-new-name.html|url-status=live}}</ref> While stores in the U.S. started using the new name in 2019, the company intends to roll out the rebranding to all of its international stores eventually.<ref name="change"/>

===Primary ad agency===
In April 2018, Dunkin' named [[BBDO]] as their primary advertising agency. This replaced [[Hill Holliday]], which had been producing print, digital, broadcast, and billboard advertising for almost twenty years. Hill Holliday was the agency responsible for the tagline "America Runs on Dunkin’.” [[Leo Burnett Worldwide|ARC/Leo Burnett]] was also named to lead all in-store promotions.<ref>{{cite news |last=Chesto |first=Jon |url=https://www.bostonglobe.com/business/2018/04/17/dunkin-long-runs-hill-holliday/x7h4aJRbvFhLJZOtG82lHI/story.html |title=Dunkin' no longer runs on Hill Holliday |work=[[The Boston Globe]] |date=April 17, 2018 |access-date=April 17, 2018 |archive-date=April 17, 2018 |archive-url=https://web.archive.org/web/20180417214023/http://www.bostonglobe.com/business/2018/04/17/dunkin-long-runs-hill-holliday/x7h4aJRbvFhLJZOtG82lHI/story.html |url-status=live }}</ref>

===Affiliations===
Dunkin' has a close relationship with the [[Boston Red Sox]] and the [[New England Patriots]], making commercials at the start of each team's season for promotions. Dunkin' also sponsors other professional sports teams, including the [[Dallas Cowboys]], [[New York Yankees]], [[New York Mets]], [[Philadelphia Eagles]], and [[Tampa Bay Rays]].{{citation needed|date=June 2023}}

In 2001, Donuts purchased the naming rights for the former Providence Civic Center, and renamed it the [[Dunkin' Donuts Center]]. The center is currently{{when|date=January 2023}} the home court for the NCAA and Big East [[Providence Friars men's basketball]] team from [[Providence College]] as well as home ice for the [[American Hockey League|AHL]] [[Providence Bruins]] hockey team. In reference to the center's long association with local college basketball, it is often known locally as "The Dunk".{{citation needed|date=June 2023}}

In January 2014, English football club [[Liverpool F.C.|Liverpool]] announced a multimillion-pound global partnership with the company.<ref>{{cite web |url=https://www.theguardian.com/football/2014/jan/16/liverpool-dunkin-donuts-multi-million-partnership |title=Liverpool gobble up multi-million-pound Dunkin' Donuts deal |date=January 16, 2014 |work=Guardian |access-date=January 17, 2014 |archive-date=January 17, 2014 |archive-url=https://web.archive.org/web/20140117045225/http://www.theguardian.com/football/2014/jan/16/liverpool-dunkin-donuts-multi-million-partnership |url-status=live }}</ref>

Dunkin' Donuts signed a sponsorship deal with the [[National Women's Hockey League]] in December 2015. As part of the multi-year agreement, Dunkin’ Donuts is the official hot, iced and frozen coffee of the NWHL.<ref>{{cite web|url=http://www.todaysslapshot.com/nwhl/breaking-the-nwhl-runs-on-dunkin-donuts/|title=Breaking: The NWHL Runs on Dunkin' (Donuts) - TSS|access-date=April 4, 2017|archive-url=https://web.archive.org/web/20170717225639/https://www.todaysslapshot.com/nwhl/breaking-the-nwhl-runs-on-dunkin-donuts/|archive-date=July 17, 2017|url-status=dead}}</ref>

In 2016, Dunkin' became the official "coffee, doughnut and breakfast sandwich partner" of the National Hockey League.<ref>{{cite news |last1=Perez |first1=A.J. |title=Dunkin' Donuts announces partnership with the NHL |url=https://www.usatoday.com/story/sports/nhl/2016/12/05/dunkin-donuts-partner-nhl-tim-hortons/94992702/ |access-date=May 4, 2020 |work=USA Today |date=December 6, 2016 |archive-date=March 16, 2020 |archive-url=https://web.archive.org/web/20200316111851/https://www.usatoday.com/story/sports/nhl/2016/12/05/dunkin-donuts-partner-nhl-tim-hortons/94992702/ |url-status=live }}</ref>

==Locations==
[[File:Dunkin Donuts world map.svg|thumb|{{legend|#EA4498|Current{{when|date=January 2023}} locations}}
{{legend|steelblue|Military bases only}}
{{legend|#F5821F|Planned future locations}}
{{legend|#474747|Former locations}}]]

=== Headquarters ===
Dunkin’ Corporate Office is Located in Canton, Massachusetts. Its former headquarters was built in Quincy, Massachusetts in 1950<ref>{{Cite web |last=User |first=Legacy |title=A history of Dunkin’ Donuts |url=https://www.boston.com/news/business/2013/06/05/a-history-of-dunkin-donuts/ |access-date=2025-04-09 |website=www.boston.com |language=en-US}}</ref>

===United States===
[[File:Dunkin' Donuts Baskin Robbins, Thomasville.jpg|thumb|Co-branded Dunkin' Donuts and [[Baskin-Robbins]], [[Thomasville, Georgia]]]]
On January 16, 2013, [[Nigel Travis]], Dunkin' Brands CEO, announced that the Dunkin' Donuts franchises would be available for the first time in California beginning in 2015 although in reality, this was a return to California, as the company had several stores operating in the state up until 2002.<ref>{{cite web |url=http://www.dunkindonuts.com/DDBlog/2013/01/dunkin_california.html#sthash.d4ZOjMb3.dpbs |title=From The CEO's Desk: Dunkin' Donuts Announces Plans to Enter California in 2015 « Dunkin' Donuts Blog |work=DunkinDonuts.com |access-date=September 28, 2013 |archive-date=September 19, 2013 |archive-url=https://web.archive.org/web/20130919002128/http://www.dunkindonuts.com/DDBlog/2013/01/dunkin_california.html#sthash.d4ZOjMb3.dpbs |url-status=dead }}</ref><ref>{{Cite web |date=2013-01-16 |title=Dunkin' Donuts plans return to California |url=https://www.nbcnews.com/business/business-news/dunkin-donuts-plans-return-california-flna1b8002724 |access-date=2025-01-25 |website=NBC News |language=en}}</ref> In July 2013, Dunkin' Donuts announced that it has signed its first Southern California multi-unit store development agreements with four franchise groups for a total commitment of 45 new restaurants. The first standalone restaurants were expected to open in 2015 in Orange and Los Angeles counties.<ref name="Venessa Wong" >{{cite news |url=http://www.businessweek.com/articles/2013-07-26/dunkin-takes-45-more-steps-toward-1-000-california-stores |archive-url=https://web.archive.org/web/20130728072533/http://www.businessweek.com/articles/2013-07-26/dunkin-takes-45-more-steps-toward-1-000-california-stores |url-status=dead |archive-date=July 28, 2013 |title=Dunkin' Takes 45 More Steps Toward 1,000 California Stores |author=Venessa Wong |work=Businessweek.com|date=July 26, 2013 }}</ref> The chain also planned to expand into more stores in [[Texas]] by 2015.<ref>{{cite web |url=http://www.nasdaq.com/article/dunkin-texas-expansion-plans-underway-analyst-blog-cm278116 |title=Dunkin' Texas Expansion Plans Underway – Analyst Blog |date=September 18, 2013 |work=NASDAQ.com |access-date=November 2, 2013 |archive-date=November 4, 2013 |archive-url=https://web.archive.org/web/20131104081416/http://www.nasdaq.com/article/dunkin-texas-expansion-plans-underway-analyst-blog-cm278116 |url-status=live }}</ref>

On March 10, 2014, the first Dunkin' Donuts/Baskin-Robbins combination store in Southern California opened in Ramona.<ref>{{cite web |url=http://fox5sandiego.com/2014/03/10/dunkin-donuts-grand-opening-in-san-diego/ |title=1st Dunkin' Donuts opens in San Diego – FOX5 San Diego – San Diego news, weather, traffic, sports from KSWB |work=FOX5 San Diego – San Diego news, weather, traffic, sports from KSWB |date=March 10, 2014 |access-date=March 10, 2014 |archive-date=March 10, 2014 |archive-url=https://web.archive.org/web/20140310200226/http://fox5sandiego.com/2014/03/10/dunkin-donuts-grand-opening-in-san-diego/ |url-status=live }}</ref> This is Dunkin' Donuts' third California shop to open, following shops in Barstow and on Camp Pendleton.  Since March 2014, Dunkin' Donuts has opened several additional locations throughout California, including the Los Angeles area. Dunkin' Donuts shops opened in the [[San Francisco Bay Area]] in [[Walnut Creek, California|Walnut Creek]], [[Half Moon Bay, California|Half Moon Bay]],<ref name="sfgate.com">{{cite news|url=http://www.sfgate.com/bayarea/article/Dunkin-Donuts-Half-Moon-Bay-opening-line-long-9143046.php|title=Massive line forms for opening of Dunkin Donuts in Half Moon Bay|newspaper=Sfgate |date=August 15, 2016|access-date=April 4, 2017|archive-date=March 17, 2017|archive-url=https://web.archive.org/web/20170317201440/http://www.sfgate.com/bayarea/article/Dunkin-Donuts-Half-Moon-Bay-opening-line-long-9143046.php|url-status=live |last1=Graff |first1=Amy }}</ref> and [[American Canyon, California|American Canyon]] in 2016, as well as [[South San Francisco, California|South San Francisco]] and [[Fremont, California|Fremont]], in 2017.<ref name="sfgate.com"/><ref>{{cite web|url=http://www.mercurynews.com/2017/01/17/dunkin-donuts-opens-feb-1-in-south-san-francisco/|title=Dunkin' Donuts opens Feb. 1 in South San Francisco|date=January 17, 2017|access-date=February 13, 2017|archive-date=February 14, 2017|archive-url=https://web.archive.org/web/20170214184754/http://www.mercurynews.com/2017/01/17/dunkin-donuts-opens-feb-1-in-south-san-francisco/|url-status=live}}</ref><ref>{{cite web|url=http://napavalleyregister.com/news/local/passionate-customers-welcome-dunkin-donuts-to-american-canyon/article_67ccde39-1f90-591a-8312-fa847793d5bb.html/|title=Passionate customers welcome Dunkin' Donuts to American Canyon|date=October 27, 2016|access-date=February 13, 2017|archive-date=October 30, 2016|archive-url=https://web.archive.org/web/20161030064046/http://napavalleyregister.com/news/local/passionate-customers-welcome-dunkin-donuts-to-american-canyon/article_67ccde39-1f90-591a-8312-fa847793d5bb.html|url-status=live}}</ref>
[[File:Dunkin_Donuts_shop.jpg|thumb|Dunkin' in [[Revere, Massachusetts]]]]
After nearly a decade's absence, Dunkin' Donuts returned to the state of [[Minnesota]] in 2014; a new shop opened inside the Kahler Grand Hotel in [[Rochester, Minnesota|Rochester]].<ref>{{cite web |url=http://www.startribune.com/lifestyle/taste/265379331.html |title=Dunkin' Donuts is back in business in Minnesota |work=startribune.com |access-date=July 8, 2014 |archive-date=July 7, 2014 |archive-url=https://web.archive.org/web/20140707024153/http://www.startribune.com/lifestyle/taste/265379331.html |url-status=live }}</ref>

In the United States, Dunkin' is sometimes paired with [[Baskin-Robbins]] [[ice cream]] in a single multibranded store. While such locations usually maintain separate counters for each chain (much like [[co-branding|co-branded]] [[Wendy's]]–Tim Hortons locations in Canada), depending on business that day, both chains' products can be bought at a single counter (usually Dunkin' Donuts').{{Citation needed|date=August 2013}} The practice of single-counter service is similar to that of multibranded [[Yum! Brands]] stores such as [[KFC]]–[[Taco Bell]], which share a single kitchen and cashier line.<ref><!-- NOTE: This New York Times ref applies only to Yum! Brands; it does not cover Dunkin's practices. -->{{cite news |last=Warner |first=Melanie |date=July 11, 2005 |title=Diners Walk Through One Door and Visit Two Restaurants |url=https://www.nytimes.com/2005/07/11/business/11yum.html |newspaper=[[The New York Times]] |access-date=October 3, 2014 |quote=Yum's multibranded stores have two illuminated logos, but they function as one restaurant. They have combined kitchens, a single line of cashiers and a staff trained to prepare both sets of menu items. |archive-date=June 17, 2011 |archive-url=https://web.archive.org/web/20110617003832/http://www.nytimes.com/2005/07/11/business/11yum.html |url-status=live }}</ref>

As of February 9, 2017, all Dunkin' locations are [[franchising|franchisee]] owned and operated.<ref>{{Cite web|url=http://www.wsicorporate.com/article/Dunkin_donuts_franchise_purchase|title=Dunkin donuts franchise purchase}}</ref> In addition to its stand-alone shops, Dunkin' shops can be found within many gas stations, supermarkets, mall and airport food courts, and [[Walmart]] stores. In July 2013 Dunkin' Donuts opened its 500th restaurant in New York City. This location is combined with a Baskin-Robbins.<ref name="Dunkin' Brands Group Inc">{{cite news |url=http://topics.nytimes.com/top/news/business/companies/dunkin-brands-group-inc/index.html |title=Dunkin' Brands Group Inc. |work=[[The New York Times]] |date=October 6, 2010 |access-date=October 7, 2010 |first=Rob |last=Bailey |archive-date=January 6, 2016 |archive-url=https://web.archive.org/web/20160106152202/http://topics.nytimes.com/top/news/business/companies/dunkin-brands-group-inc/index.html |url-status=live }}</ref>

On July 30, 2020, Dunkin' Brands announced it would permanently close 800 shops in the US by the end of the year because of a 20 percent drop of sales in the second quarter during the [[Impact of the COVID-19 pandemic on the restaurant industry in the United States|COVID-19 pandemic]], 450 of which are part of the previously announced closing of locations within [[Speedway (store)|Speedway]] gas stations.<ref>{{Cite web|last=Morona|first=Joey|date=July 30, 2020|title=Dunkin' to close up to 800 stores in the U.S. by the end of the year|url=https://www.cleveland.com/entertainment/2020/07/dunkin-to-close-up-to-800-stores-in-the-us-by-the-end-of-the-year.html|access-date=July 31, 2020|website=cleveland|language=en|archive-date=November 24, 2020|archive-url=https://web.archive.org/web/20201124130933/https://www.cleveland.com/entertainment/2020/07/dunkin-to-close-up-to-800-stores-in-the-us-by-the-end-of-the-year.html|url-status=live}}</ref><ref name="Hirsch"/>

As of 2019, 40 Dunkin' Donuts shops in the United States were certified fully kosher, in addition to one that sells both kosher-certified and non-kosher products.<ref>{{Cite web |date=June 6, 2019 |title=ALL Kosher Dunkin' Donuts Locations in the U.S. • YeahThatsKosher |url=https://yeahthatskosher.com/2019/06/all-kosher-dunkin-donuts-locations-in-the-usa/ |access-date=February 28, 2024 |website=YeahThatsKosher – Kosher Restaurants & Travel |language=en-US}}</ref>

In early 2025, Dunkin' announced it would no longer upcharge for dairy alternatives in their drinks.<ref>Jonathan Limehouse, "'[https://www.usatoday.com/story/money/food/2025/02/20/dunkin-ends-non-dairy-milk-upcharge/79314825007/ Milk tax is ending': Dunkin' to nix upcharge for plant-based milk, dairy alternatives]," USA Today, 25 February 2025.</ref>

===International===
By March 2014, Dunkin' Donuts' largest international market was [[South Korea]], representing nearly 40 percent of all international sales. With over 900 outlets in the country, it had three times as many as McDonald's and about a third more than Starbucks. South Korea is home to Dunkin' Donuts' only coffee roasting plant outside the U.S. Still, the company sees [[China]] and its vastly larger population as the more lucrative opportunity. In 2008, Dunkin' Donuts opened its first restaurant in [[Shanghai]], representing the first step in its China expansion strategy. By March 2014, it had about 50 stores in the country and an agreement to open 100 more over the next five years.<ref>{{cite news |last=Viser |first=Matt |date=March 30, 2014 |title=Dunkin' Donuts jumps on Asia's coffee craze |url=https://www.bostonglobe.com/news/world/2014/03/29/from-massachusetts-seoul-dunkin-donuts-finds-new-markets-coffee-craze-sweeps-asia/aykwWhGnFNjG85ahVxJIFL/story.html |newspaper=[[The Boston Globe]] |location=[[Seoul, Korea]] |access-date=October 1, 2014 |archive-url=https://web.archive.org/web/20170620065009/http://www.bostonglobe.com/news/world/2014/03/29/from-massachusetts-seoul-dunkin-donuts-finds-new-markets-coffee-craze-sweeps-asia/aykwWhGnFNjG85ahVxJIFL/story.html |archive-date=June 20, 2017 |url-status=dead }}</ref><ref>{{cite news |author=<!--Staff writer(s); no by-line.--> |title=Dunkin' Donuts Opens Mainland China |url=http://www.qsrmagazine.com/news/dunkin-donut-opens-mainland-china |newspaper=QSR Magazine |date=November 21, 2008 |access-date=October 3, 2014 |archive-date=October 6, 2014 |archive-url=https://web.archive.org/web/20141006082317/http://www.qsrmagazine.com/news/dunkin-donut-opens-mainland-china |url-status=live }}</ref>

In [[Australia]], Dunkin' Donuts opened in the 1980s but by the late 2000s, they had left the Australian market. In 2014, Dunkin' Brands global chairman Nigel Travis said there were no plans in the short term to return the brand to the Australian market.<ref>{{cite web |title=Dunkin' without the 'Donuts'? |url=https://www.news.com.au/finance/business/retail/dunkin-without-the-donuts/news-story/9766b8e2de4d8cace610b08b9a832f64 |publisher=news.com.au |access-date=June 8, 2021 |date=August 4, 2017 |archive-date=June 7, 2021 |archive-url=https://web.archive.org/web/20210607162512/https://www.news.com.au/finance/business/retail/dunkin-without-the-donuts/news-story/9766b8e2de4d8cace610b08b9a832f64 |url-status=live }}</ref> [[Baskin-Robbins]], a subsidiary of Dunkin' Brands, continues to exist in the country.

In [[Brazil]], Dunkin' Donuts opened its first building in 1980.<ref>{{cite web |title=Dunkin' Donuts anuncia volta ao Brasil |url=http://exame.abril.com.br/pme/noticias/dunkin-donuts-anuncia-volta-ao-brasil |work=Exame |publisher=AdNews |access-date=August 2, 2013 |date=August 1, 2013 |archive-date=September 23, 2013 |archive-url=https://web.archive.org/web/20130923005954/http://exame.abril.com.br/pme/noticias/dunkin-donuts-anuncia-volta-ao-brasil |url-status=live }}</ref> In 2013, it planned to open 25 franchises in the country.<ref>{{cite web |title=Após 8 anos, Dunkin' Donuts quer abrir restaurantes no Brasil |url=http://g1.globo.com/economia/negocios/noticia/2013/08/apos-8-anos-dunkin-donuts-quer-ter-restaurantes-no-brasil.html |work=G1 |publisher=Globo.com |access-date=August 2, 2013 |date=August 1, 2013 |archive-date=August 5, 2013 |archive-url=https://web.archive.org/web/20130805065241/http://g1.globo.com/economia/negocios/noticia/2013/08/apos-8-anos-dunkin-donuts-quer-ter-restaurantes-no-brasil.html |url-status=live }}</ref>

In [[Colombia]], Dunkin' Donuts opened its first store in [[Bogotá]] in 1983. By 2015, Dunkin' Donuts operated more than 100 stores only in the capital city of the country.<ref>{{cite web|url=http://www.dunkindonuts.com.co/ciudades/index.html|title=Ciudad Bogotá - Dunkin' Donuts|access-date=April 4, 2017|archive-url=https://web.archive.org/web/20170313212214/http://www.dunkindonuts.com.co/ciudades/index.html|archive-date=March 13, 2017|url-status=dead}}</ref>  Currently,{{when|date=January 2023}} it operates more than 150 stores around the country including locations in the cities of [[Medellín]], [[Cali]], [[Ibagué]], [[Pereira, Colombia|Pereira]], [[Manizales]] and [[Barranquilla]].<ref>{{cite web|url=http://www.dunkindonuts.com.co/ciudades/barranquilla.html|title=Ciudad Barranquilla - Dunkin' Donuts|access-date=April 4, 2017|archive-url=https://web.archive.org/web/20160202200204/http://www.dunkindonuts.com.co/ciudades/barranquilla.html|archive-date=February 2, 2016|url-status=dead}}</ref>

In January 2014, Dunkin' Donuts relaunched in [[England]] 20 years after it exited the country with its store opening in [[Harrow, London]].<ref>{{cite news |url=https://www.telegraph.co.uk/finance/newsbysector/retailandconsumer/10305162/Dunkin-Donuts-plans-UK-return-after-20-years.html |archive-url=https://ghostarchive.org/archive/20220111/https://www.telegraph.co.uk/finance/newsbysector/retailandconsumer/10305162/Dunkin-Donuts-plans-UK-return-after-20-years.html |archive-date=January 11, 2022 |url-access=subscription |url-status=live |title=Dunkin' Donuts plans UK return after 20 years |date=September 12, 2013 |work=Telegraph.co.uk |location=London}}{{cbignore}}</ref> There are no Dunkin' Donuts stores in [[Scotland]], [[Northern Ireland]] or [[Wales]].

On December 5, 2014, Dunkin' Donuts opened their first location in the [[Nordic countries|Nordic region]], at the [[Täby Centrum]] [[shopping mall]] in the outskirts of [[Stockholm]], Sweden.<ref>{{cite web |title=Dunkin' Donuts Announces Entry Into Sweden |url=http://news.dunkindonuts.com/Press-Releases/DUNKIN-DONUTS-ANNOUNCES-ENTRY-INTO-SWEDEN-496.aspx |publisher=Dunkin' Donuts |access-date=January 12, 2015 |date=May 15, 2014 |archive-date=July 7, 2014 |archive-url=https://web.archive.org/web/20140707220616/http://news.dunkindonuts.com/Press-Releases/DUNKIN-DONUTS-ANNOUNCES-ENTRY-INTO-SWEDEN-496.aspx |url-status=live }}</ref><ref>{{cite web |title=Dunkin' Donuts targets whole Scandinavia |url=http://scandinavianretail.com/dunkin-donuts-targets-whole-scandinavia/ |publisher=Scandinavian Retail |access-date=January 12, 2015 |archive-date=September 25, 2019 |archive-url=https://web.archive.org/web/20190925153435/http://scandinavianretail.com/dunkin-donuts-targets-whole-scandinavia/ |url-status=live }}</ref> On July 24, 2018, Dunkin' Donuts announced that the company's Swedish operations had filed for [[bankruptcy]] and all locations in Sweden would close immediately.<ref>{{cite news |title=ÖoB-ägarnas Dunkin' Donuts-konkurs ett bakslag för Danske Bank |url=https://www.di.se/nyheter/dunkin-donuts-i-konkurs-i-sverige/ |access-date=July 24, 2018 |work=Dagens Industri |date=July 24, 2018 |language=sv |archive-date=July 24, 2018 |archive-url=https://web.archive.org/web/20180724123540/https://www.di.se/nyheter/dunkin-donuts-i-konkurs-i-sverige/ |url-status=live }}</ref>
On April 1, 2015, the first store in [[Denmark]] opened in [[Copenhagen Central Station]] and by May 5, 2015, one opened at [[Roskilde railway station]]. There is still one in construction in [[Odense]].<ref>{{cite news |title=Frysende danskere lå i kø: Dunkin' Donuts åbnet i Danmark |url=http://go.tv2.dk/2015-04-01-frysende-danskere-laa-i-koe-i-nat-dunkin-donuts-aabnet-i-danmark |access-date=April 1, 2015 |work=GO.TV2.DK |date=April 1, 2015 |language=da |archive-url=https://web.archive.org/web/20150406002944/http://go.tv2.dk/2015-04-01-frysende-danskere-laa-i-koe-i-nat-dunkin-donuts-aabnet-i-danmark |archive-date=April 6, 2015 |url-status=dead }}</ref>

In early December 2015, Dunkin' Donuts opened their first cafe in 13 years in Warsaw. The opening of a second location in Warsaw is announced for January 2016. In December 2018, a third branch was under construction in the city.<ref>{{Cite web|url=http://www.inkfreenews.com/2018/12/04/warsaw-announces-upcoming-addition-of-dunkin-donuts-location/|title=Warsaw Announces Upcoming Addition Of Dunkin' Donuts Location|first=Maggie|last=Kenworthy|date=December 4, 2018|access-date=August 26, 2019|archive-date=August 26, 2019|archive-url=https://web.archive.org/web/20190826190437/http://www.inkfreenews.com/2018/12/04/warsaw-announces-upcoming-addition-of-dunkin-donuts-location/|url-status=live}}</ref>

On January 21, 2016, Dunkin' Brands announced a master franchise agreement with Grand Parade Investments Ltd. that called for developing 250 Dunkin' Donuts and 70 Baskin-Robbins outlets throughout [[South Africa]].<ref>{{cite web|title=Dunkin' Donuts, Baskin-Robbins Brands Expand to South Africa|url=https://www.nbcnews.com/business/business-news/dunkin-donuts-baskin-robbins-brands-expand-south-africa-n501196|work=NBC News|date=January 21, 2016|access-date=January 21, 2016|archive-date=January 21, 2016|archive-url=https://web.archive.org/web/20160121193835/http://www.nbcnews.com/business/business-news/dunkin-donuts-baskin-robbins-brands-expand-south-africa-n501196|url-status=live}}</ref>  The first stores opened in the end of 2016 in the [[Cape Town]] area. Eventually, only 11 Dunkin' Donuts locations and five Baskin-Robbins locations opened in South Africa due to GPI's financial trouble. However, by February 2019, Grand Parade Investments announced that it permanently closed all Dunkin' Brands locations in South Africa due to poor performance and unprofitably.<ref>{{cite web |url=https://www.nichemarket.co.za/blog/masterchefs/fail-dunkin-donuts-baskin-robbins-south-africa |title=Why Dunkin Donuts & Baskin Robbins Failed In South Africa |website=nichemarket.co.za |last=Kohler |first=Che |date=February 17, 2019 |access-date=April 22, 2022 |archive-date=May 17, 2022 |archive-url=https://web.archive.org/web/20220517051300/https://www.nichemarket.co.za/blog/masterchefs/fail-dunkin-donuts-baskin-robbins-south-africa |url-status=live }}</ref>

In September 2015, Roland Zanelli, the owner of the Dunkin' Donuts license in Switzerland, announced the opening of the first two stores in [[Basel]], Switzerland in Fall 2015, followed by the opening of up to 60 stores in the whole country.<ref>{{Cite web|url=https://www.bzbasel.ch/basel/basel-stadt/erster-dunkin-donuts-der-schweiz-wird-in-basel-eroeffnet-129554479|title=Erster Dunkin' Donuts der Schweiz wird in Basel eröffnet|website=bz - Zeitung für die Region Basel|date=September 15, 2015 |access-date=November 7, 2019|archive-date=November 7, 2019|archive-url=https://web.archive.org/web/20191107012638/https://www.bzbasel.ch/basel/basel-stadt/erster-dunkin-donuts-der-schweiz-wird-in-basel-eroeffnet-129554479|url-status=live}}</ref> The first Basel store opened on March 1, 2016.

====India====
On February 24, 2011, Dunkin' Donuts signed a master franchise agreement with Indian food service company [[Jubilant FoodWorks]] to operate the brand in India.<ref>{{cite web |author=Rasul Bailay |url=http://www.livemint.com/2011/02/24210743/Jubilant-FoodWorks-ties-up-wit.html |title=Jubilant FoodWorks ties up with Dunkin |website=Livemint.com |date=February 24, 2011 |access-date=December 28, 2013 |archive-date=February 24, 2022 |archive-url=https://web.archive.org/web/20220224130009/https://www.livemint.com/2011/02/24210743/jubilant-foodworks-ties-up-wit.html |url-status=live }}</ref> Jubilant FoodWorks opened the country's first Dunkin' Donuts outlet at [[Connaught Place, New Delhi]] in April 2012.<ref>{{cite web |last=Kretzmann |first=David |url=http://www.fool.com/investing/general/2013/12/21/how-dominos-is-poised-to-benefit-from-india.aspx |title=How Domino's Is Poised to Benefit From India |website=Fool.com |date=December 21, 2013 |access-date=January 15, 2014 |archive-date=December 21, 2013 |archive-url=https://web.archive.org/web/20131221201353/http://www.fool.com/investing/general/2013/12/21/how-dominos-is-poised-to-benefit-from-india.aspx |url-status=live }}</ref> In November 2014, Dunkin' Donuts opened its first store in [[Kanpur]], Uttar Pradesh inside [[Z Square Mall, Kanpur|Z Square Mall]].<ref>{{Cite web|title=Dunkin' Donuts makes a grand entry in Kanpur!|url=http://www.jubilantfoodworks.com/wp-content/uploads/2014/11/Dunkin27-Donuts_Kanpur-launch-PR_-28Nov14.pdf|url-status=dead|archive-url=https://web.archive.org/web/20150326001802/http://www.jubilantfoodworks.com/wp-content/uploads/2014/11/Dunkin27-Donuts_Kanpur-launch-PR_-28Nov14.pdf|archive-date=March 26, 2015|access-date=June 24, 2016|website=JubilantFoodWorks.com}}</ref>

There were 32 Dunkin' Donuts outlets across 10 Indian cities as on December 31, 2019.<ref>{{cite web|url=https://www.jubilantfoodworks.com/Uploads/Files/480akmfile-Q39MFY20PressReleaseFinal.pdf|title=Press Release -Financial Results for Q3 & 9MFY2020|website=Jubilantfoodworks.com|access-date=April 11, 2020|archive-date=February 8, 2022|archive-url=https://web.archive.org/web/20220208114245/https://www.jubilantfoodworks.com/Uploads/Files/480akmfile-Q39MFY20PressReleaseFinal.pdf|url-status=live}}</ref>

====Spain====
The term "Donuts" was already trademarked by one of the largest Spanish bakery firms, Panrico,<ref>{{cite news |last1=Castano |first1=Ivan |title=SPAIN: Panrico defends 'Donuts' trademark |url=http://www.just-food.com/news/panrico-defends-donuts-trademark_id98754.aspx |access-date=October 5, 2014 |work=just-food.com |publisher=Aroq |date=June 11, 2007 |archive-date=October 6, 2014 |archive-url=https://web.archive.org/web/20141006134030/http://www.just-food.com/news/panrico-defends-donuts-trademark_id98754.aspx |url-status=dead }}</ref> so the company was born as a joint venture between Dunkin' Donuts' then-parent Allied Domecq and Panrico (only Spanish shareholders, representing 50%) in order to use the brand name "Dunkin' Donuts.” In 2007, after Dunkin' Donuts bought out Panrico's 50% share, the stores were rebranded to "Dunkin' Coffee.”<ref>{{cite news |title=Spain: Dunkin' Donuts Changes Name to Dunkin' Coffee |url=http://www.flex-news-food.com/console/PageViewer.aspx?page=11016 |access-date=October 6, 2014 |work=FLEXNEWS |date=September 21, 2007 |archive-date=October 7, 2014 |archive-url=https://web.archive.org/web/20141007153108/http://www.flex-news-food.com/console/PageViewer.aspx?page=11016 |url-status=live }}</ref> As of 2017, there are 59 Dunkin' Coffee locations in Spain, the majority of which are in [[Barcelona]], [[Madrid]], and [[Málaga]]. Their slogan, "Juntos es mejor,” translates to "Together is better.”

====Canada====
[[File:Dunkin' Donuts PVM.JPG|thumb|right|In 2017, one of the last remaining Dunkin' Donuts locations in [[Canada]] (at [[Montreal]]'s [[Place Ville-Marie]]) closed.]]Despite once having hundreds of stores nationwide, Dunkin' Donuts and its market share all but vanished from Canada by the turn of the century. In the late 1990s to early 2000s the chain began disappearing from all regions of Canada, with its last foothold in the province of [[Quebec]]. However, its decline was most apparent in Quebec, where the chain once had 210 stores but by mid 2017 had only three—the last franchises in the country.<ref>{{Cite web|url=http://electrostar377.wordpress.com/2013/01/19/the-rise-and-fall-of-dunkin-donuts-in-canada/|archive-url=https://web.archive.org/web/20130123033233/http://electrostar377.wordpress.com/2013/01/19/the-rise-and-fall-of-dunkin-donuts-in-canada/|url-status=dead|title="The rise and fall of Dunkin' Donuts in Canada", ''The Statesman'', January 19, 2013|archive-date=January 23, 2013}}</ref> By then, only one free standing store had the facilities to make doughnuts fresh on site; the other two were merely shopping-mall food-court stands, dependent on the delivery of baked goods from the main store. One of the main reasons for Dunkin' Donuts' decline was competition with [[Tim Hortons]], similar to Tim Hortons' own decline in the northeastern United States due to heavy competition from Dunkin' Donuts. A group of Dunkin' Donuts franchisees won a C$16.4 million civil court judgement against the parent company for failing to adequately promote the brand in Canada. In September 2018, after 57 years of operating in Canada,<ref>{{cite book|last=Penfold|first=Steven|title=The Donut: A Canadian History|url=https://archive.org/details/donutcanadianhis0000penf|url-access=registration|year=2008|publisher=University of Toronto Press|isbn=978-0-8020-9545-9|page=[https://archive.org/details/donutcanadianhis0000penf/page/53 53]}}</ref> Dunkin' Donuts ceased business in that country when it refused to renew its franchise license to the few remaining stores left. All remaining Canadian locations were closed or rebranded as independent businesses in late 2018 – ending the presence of Dunkin' Donuts in the country.<ref>{{cite web |last1=Forster |first1=Tim |title=Dunkin' Donuts Has Given Up On Canada |url=https://globalnews.ca/news/4434666/dunkin-donuts-done-in-montreal/ |website=Eater.com |publisher=Vox Media |access-date=July 9, 2023 |archive-date=March 15, 2023 |archive-url=https://web.archive.org/web/20230315084613/https://globalnews.ca/news/4434666/dunkin-donuts-done-in-montreal/ |url-status=live }}</ref>

[[Baskin-Robbins]] – a subsidiary of Dunkin' Brands – continues to operate stores across Canada.<ref>{{cite web |url=http://ca.finance.yahoo.com/blogs/insight/underestimating-tim-hortons-dunkin-donuts-16-million-mistake-162331463.html |title=Underestimating Tim Hortons: Dunkin Donuts' $16-million mistake |date=June 27, 2012 |work=Yahoo Finance Canada |access-date=March 29, 2013 |archive-date=July 15, 2013 |archive-url=https://web.archive.org/web/20130715105415/http://ca.finance.yahoo.com/blogs/insight/underestimating-tim-hortons-dunkin-donuts-16-million-mistake-162331463.html |url-status=live }}</ref>

====Lebanon====
Dunkin' opened its first location in [[Lebanon]] in 1998 and has since gained a lot of popularity among Lebanese people and is now one of the most popular coffee shops with many branches spread across the country.{{Citation needed|date=April 2025}}

In 2020, Dunkin' Lebanon started selling its products in supermarkets and grocery stores.

====Japan====
The first Dunkin Donuts store in Japan opened around 1969 in [[Ginza, Tokyo]], [[Tokyo]],<ref name="resources">{{cite news |title=Maverick makes Mister Donut top dog in Japan |url=https://eresources.nlb.gov.sg/newspapers/digitised/article/biztimes19830105-1.2.19?qt=dunkin,%20donuts&q=dunkin%20donuts |work=Business Times (Singapore) |agency=The New York Times |date=January 5, 1983}}</ref> becoming the first Asian country to have Dunkin' Donuts. The Japanese chain was owned by a joint venture between the Saison Group, [[Yoshinoya]], and the Japanese subsidiary of the [[Compass Group]] named Seiyo Food Systems.

As of 1982, it had 15 outlets,<ref name="debut"/> although The New York Times states that it had "43 outlets".<ref name="resources"/>

After 28 years of operating in Japan, Dunkin' Donuts ceased business there in 1998 due to declining sales and poor performance. All of the non-military base locations were either closed or converted to [[Mister Donut]] locations. Dunkin' still has locations in United States military bases, which are open only to military personnel.

====Malaysia====
Dunkin' established its presence in [[Malaysia]] in 1987 with its first outlet in [[Bukit Bintang]], [[Kuala Lumpur]].<ref name="About Us">{{cite news |title=About Us|url=https://www.dunkindonuts.com.my/about-us.html|work=Dunkin' Malaysia |date=March 15, 2025}}</ref> The brand has since expanded to over 100 outlets across [[Peninsular Malaysia]] and [[Sabah]], operating in shopping malls, airports and urban centers.

In 2024, Dunkin' opened its 100th outlet at [[Kota Kinabalu International Airport]]. Spanning 1,800 square meters with a seating capacity of 88 guests, it is the largest Dunkin' location in the country.<ref name="Dunkin’ Malaysia Opens 100th Location and Biggest Store Yet">{{cite news |title=Dunkin’ Malaysia Opens 100th Location and Biggest Store Yet|url=https://stories.inspirebrands.com/dunkin-malaysia-opens-100th-location/ |work=Inspire Brands |date=March 15, 2025}}</ref> The brand in Malaysia is operated by Golden Donuts, the master franchisee since 1987.

====South Korea====
Dunkin' Donuts Korea has launched a fun-shaped doughnut with fried chicken legs in cooperation with [[Kyochon]], a South Korean chicken franchise.<ref>{{Cite web |date=August 2, 2022 |title=Dunkin' Donuts Korea Has a Fried Chicken Donut |url=https://www.foodbeast.com/news/dunkin-donuts-kyochon-fried-chicken-donuts/ |website=FOODBEAST}}</ref>

====Philippines====
[[File:The San Francisco Del Monte, Quezon City 34.jpg|thumb|A drive-thru Dunkin' store in [[San Francisco del Monte]], [[Quezon City]]]]
The first Philippine store of Dunkin' Donuts opened in [[Makati]] in April 12, 1981 under the Philippine franchisee Golden Donuts Incorporated (GDI).<ref>{{cite news|url=https://www.philstar.com/lifestyle/business-life/2010/05/10/573479/dunkin-donuts-targets-opening-1000-outlets-nationwide|title=Dunkin' Donuts targets opening of 1,000 outlets nationwide|date=May 10, 2010|accessdate=June 21, 2023|work=The Philippine Star|archive-date=June 21, 2023|archive-url=https://web.archive.org/web/20230621064232/https://www.philstar.com/lifestyle/business-life/2010/05/10/573479/dunkin-donuts-targets-opening-1000-outlets-nationwide|url-status=live}}</ref> Dunkin' Donuts later expanded outside [[Metro Manila]] when Queen City Food Chain, Inc. opened its first outlet in [[Osmeña Boulevard|Fuente Osmeña]], [[Cebu City]] in 1986.<ref>{{cite news|url=https://www.sunstar.com.ph/article/118130/big-30-dunkin-a-slamming-success|title=Big 30: Dunkin' a slamming success|date=January 2, 2017|accessdate=June 21, 2023|work=SunStar|archive-date=June 21, 2023|archive-url=https://web.archive.org/web/20230621064232/https://www.sunstar.com.ph/article/118130/big-30-dunkin-a-slamming-success|url-status=live}}</ref> It later expanded to [[Mindanao]] when its first two branches in [[Cagayan de Oro]] opened in 1991.<ref>{{cite web|url=https://www.bestjobs.ph/companies/about-golden-era-food-chain-incdunkin-donuts-F3A8CAB5223E2DB0|title=Golden Era Food Chain, Inc.-Dunkin' Donuts|website=Bestjobs|accessdate=June 21, 2023|archive-date=July 9, 2023|archive-url=https://web.archive.org/web/20230709023355/https://www.bestjobs.ph/companies/about-golden-era-food-chain-incdunkin-donuts-F3A8CAB5223E2DB0|url-status=live}}</ref><ref>{{cite web|url=https://www.mynimo.com/employers/1545-the-queen-city-food-chain-inc---dunkin-donuts|title=The Queen City Food Chain Inc. - Dunkin Donuts|accessdate=June 21, 2023|archive-date=June 21, 2023|archive-url=https://web.archive.org/web/20230621064242/https://www.mynimo.com/employers/1545-the-queen-city-food-chain-inc---dunkin-donuts|url-status=live}}</ref> <!-- Their slogan, "Pasalubong ng Bayan", translates to "Souvenir of the People". --> Its first drive-thru store was opened in [[Tomas Morato Avenue]], [[Quezon City]] in January 2021.<ref>{{cite news|url=https://www.esquiremag.ph/culture/food-and-drink/dunkin-donuts-drive-thru-a00293-20210130|title=The First Drive-Thru Dunkin' in the Philippines Just Opened|first=Mario Alvaro|last=Limos|date=January 30, 2021|accessdate=June 21, 2023|work=Esquire Philippines|archive-date=June 21, 2023|archive-url=https://web.archive.org/web/20230621064232/https://www.esquiremag.ph/culture/food-and-drink/dunkin-donuts-drive-thru-a00293-20210130|url-status=live}}</ref> In mid-August 2023, Dunkin’ opened its 800th Philippine store in [[Laoag]], becoming the largest coffee operator in the country.<ref>{{Cite web |date=August 17, 2023 |title=Dunkin' reaches 800 stores in the Philippines |url=https://www.worldcoffeeportal.com/Latest/News/2023/August/Dunkin-reaches-800-stores-in-the-Philippines |website=World Coffee Portal}}</ref>

====Singapore====
The first Dunkin' Donuts store in Singapore opened at Goldhill Square on April 3, 1983.<ref>{{cite news |title=Page 11 Advertisements Column 1 |url=https://eresources.nlb.gov.sg/newspapers/digitised/article/straitstimes19830402-1.2.139.20.1?qt=dunkin,%20donuts&q=dunkin%20donuts |work=The Straits Times |date=April 2, 1983}}</ref> The Singapore franchise for Dunkin' Donuts was initially through Spes Universal Pte Ltd, consisting of Singaporean and Filipino shareholders.<ref name="debut">{{cite news |title=Dunkin' Donuts to make its debut here in mid-January |url=https://eresources.nlb.gov.sg/newspapers/digitised/article/biztimes19821223-1.2.13.3?qt=dunkin,%20donuts&q=dunkin%20donuts |work=Business Times (Singapore) |date=December 23, 1982}}</ref>

====Saudi Arabia====
Dunkin' Donuts opened its first location in [[Saudi Arabia]] in 1986. As of October 2022, it operates over 500 stores and plans to operate more than 600 in the Kingdom by the end of 2022{{Update inline|date=January 2023}} due to the high coffee demand.<ref>{{Cite web |last=Portal |first=World Coffee |date=October 5, 2022 |title=Dunkin' accelerates growth in Saudi Arabia with 30 new stores |url=https://www.worldcoffeeportal.com/Latest/News/2022/October/Dunkin-accelerates-Saudi-Arabia-growth-with-30-new |access-date=January 22, 2023 |website=World Coffee Portal |archive-date=January 22, 2023 |archive-url=https://web.archive.org/web/20230122162346/https://www.worldcoffeeportal.com/Latest/News/2022/October/Dunkin-accelerates-Saudi-Arabia-growth-with-30-new |url-status=live }}</ref>

==== Israel ====
Dunkin' Donuts Israel ({{langx|he|דאנקן דונאטס}}) was an Israeli franchise of the chain. Dunkin' Donuts Israel opened their first location within Israel in 1996 in [[Tel Aviv]]. Their main flagship store was located in [[Rabin Square]], with their factory in [[Lod]].<ref name="nrg2">[http://www.nrg.co.il/online/archive/ART/143/672.html סוףגניה] {{Webarchive|url=https://web.archive.org/web/20200411053454/http://www.nrg.co.il/online/archive/ART/143/672.html |date=April 11, 2020 }} – Retrieved September 3, 2014</ref> Upon opening their first location Dunkin' was a tremendous hit. When the original location opened it broke Dunkin's own sales records by selling 3 million doughnuts in the first eight months.<ref name="downsize">[http://www.thejc.com/news/israel-news/33214/downsize-me-israel-shuns-fast-food Downsize me: Israel shuns fast food] {{Webarchive|url=https://web.archive.org/web/20200808124035/https://www.thejc.com/news/israel-news/33214/downsize-me-israel-shuns-fast-food |date=August 8, 2020 }} – Retrieved September 3, 2014</ref> The chain's manager was quoted saying "Israelis do not stop eating doughnuts, They buy such quantities, quantities that we would never have believed they would buy. They buy boxes of 12, eat them here, and then buy more boxes to take home."<ref>[https://www.nytimes.com/1997/03/09/weekinreview/american-fast-food-in-israel-the-bagel.html American Fast Food In Israel: The Bagel] {{Webarchive|url=https://web.archive.org/web/20200411053455/https://www.nytimes.com/1997/03/09/weekinreview/american-fast-food-in-israel-the-bagel.html |date=April 11, 2020 }} – Retrieved September 3, 2014</ref>

In 2001, when Dunkin' Donuts Israel decided to close, the company had accumulated a large amount of debt. When the [[Second Intifada]] broke out, Israeli tourism slowed, and Dunkin' decided to close.<ref name="intifada">[http://www.ynetnews.com/articles/0,7340,L-3981494,00.html Doughnuts return in honor of Hanukkah] {{Webarchive|url=https://web.archive.org/web/20200411053501/https://www.ynetnews.com/articles/0,7340,L-3981494,00.html |date=April 11, 2020 }} – Retrieved September 3, 2014</ref> Approximately $2 million was invested in Dunkin' Donuts Israel when it failed.<ref name="failure">[http://www.docstoc.com/docs/155253845/Dunkin-Donuts-Catastrophic-Failure-in-Israel---DoNanza Dunkin Donuts Catastrophic Failure in Israel] {{webarchive|url=https://web.archive.org/web/20140904055849/http://www.docstoc.com/docs/155253845/Dunkin-Donuts-Catastrophic-Failure-in-Israel---DoNanza|date=September 4, 2014}} – Retrieved September 3, 2014</ref> At the peak, Dunkin' Donuts had 9 branches in Israel, short of their original goal of 15, including 3 in Jerusalem.<ref name="nrg2"/>

====New Zealand====
The first New Zealand store opened in [[Manukau|Manukau, Auckland]] in 2001, three others also opened in [[Auckland]] that year.<ref name="agibson">{{cite news |last1=Gibson |first1=Anne |title=Firm out to track down hot doughnut shop spots |url=https://www.nzherald.co.nz/business/firm-out-to-track-down-hot-doughnut-shop-spots/EOY6TSOQLOD7XEUIY64LRQI7OI/ |agency=[[New Zealand Herald]] |publisher=Wilson & Horton |date=September 18, 2001 |access-date=March 26, 2022 |archive-date=March 11, 2022 |archive-url=https://web.archive.org/web/20220311015937/https://www.nzherald.co.nz/business/firm-out-to-track-down-hot-doughnut-shop-spots/EOY6TSOQLOD7XEUIY64LRQI7OI/ |url-status=live }}</ref> By 2017, it had 12 Auckland stores and two other cities.<ref name="dunkindonuts-eford">{{cite news |last1=Ford |first1=Emily |title=Trying out Krispy Kreme doughnuts in Australia |url=https://www.stuff.co.nz/life-style/food-wine/93459523/trying-out-krispy-kreme-douts-in-australia |agency=[[Manukau Courier]] |publisher=[[stuff.co.nz]] |date=June 8, 2017 |access-date=March 26, 2022 |archive-date=July 9, 2023 |archive-url=https://web.archive.org/web/20230709023353/https://www.stuff.co.nz/life-style/food-wine/93459523/trying-out-krispy-kreme-doughnuts-in-australia |url-status=live }}</ref> By 2022, it had 15 Auckland stores and three other cities.<ref name="Dunkin Donuts">{{cite web |title=Dunkin' Donuts |url=https://www.dunkindonuts.co.nz/ |website=Dunkin Donuts New Zealand |access-date=March 26, 2022 |archive-date=March 23, 2022 |archive-url=https://web.archive.org/web/20220323071710/https://www.dunkindonuts.co.nz/ |url-status=live }}</ref>

==Notable endorsers==
{{div col|colwidth=30em}}
* [[Ben Affleck]]<ref name=":0" />
* [[Will Arnett]]<ref>{{Cite web |title=Will Arnett Takes Over at Dunkin' in New Ad After Ben Affleck and Matt Damon 'Bullied Me Into It' He Says (Exclusive) |url=https://people.com/will-arnett-takes-over-at-dunkin-says-ben-affleck-and-matt-damon-bullied-me-into-it-exclusive-8664062 |access-date=2024-07-10 |website=Peoplemag |language=en}}</ref>
* [[Tom Brady]]<ref name=":0" />
* [[Charli D'Amelio]]
* [[Matt Damon]]<ref name=":0" />
* [[Dingdong Dantes]]<ref name="auto" /> (2019–2020)
* [[Meghan Duggan]]<ref>{{cite web|url=http://news.dunkindonuts.com/news/dunkin-donuts-scores-first-corporate-sponsorship-with-national-womens-hockey-league|title=Dunkin' Donuts Scores First Corporate Sponsorship With National Women's Hockey League|access-date=April 4, 2017|archive-date=December 20, 2015|archive-url=https://web.archive.org/web/20151220092346/http://news.dunkindonuts.com/news/dunkin-donuts-scores-first-corporate-sponsorship-with-national-womens-hockey-league|url-status=live}}</ref>
* [[Janno Gibbs]] (2002–2003)
* [[Rob Gronkowski]]<ref>{{cite web|url=https://sports.yahoo.com/blogs/nfl-shutdown-corner/rob-gronkowski-moonlights-dunkin-donuts-204622677.html|title=Rob Gronkowski moonlights at Dunkin' Donuts|access-date=April 4, 2017|archive-date=July 9, 2017|archive-url=https://web.archive.org/web/20170709233617/https://sports.yahoo.com/blogs/nfl-shutdown-corner/rob-gronkowski-moonlights-dunkin-donuts-204622677.html|url-status=live}}</ref>
*[[Kim Soo-hyun]]<ref>{{cite web|title=Kim Soo-hyun is Dunkin's newest endorser|url=https://www.rappler.com/life-and-style/food-drinks/kim-soo-hyun-dunkin-newest-endorser/|website=[[Rappler]]|access-date=February 1, 2023|date=February 2, 2022|archive-date=February 1, 2023|archive-url=https://web.archive.org/web/20230201094345/https://www.rappler.com/life-and-style/food-drinks/kim-soo-hyun-dunkin-newest-endorser/|url-status=live}}</ref> (2022–present)
* [[Joey de Leon]] (2004–2010)
* [[Eli Manning]]
* [[Jennylyn Mercado]] (2015–2016)
* [[David Ortiz]]<ref>{{cite web | title=Rob Gronkowski and David Ortiz Star in a New Music Video for Dunkin' Donuts | website=Boston Magazine | date=May 1, 2016 | url=https://www.bostonmagazine.com/arts-entertainment/2016/06/01/rob-gronkowski-david-ortiz-dunkin-donuts/ | access-date=April 3, 2020 | archive-date=November 12, 2019 | archive-url=https://web.archive.org/web/20191112024145/https://www.bostonmagazine.com/arts-entertainment/2016/06/01/rob-gronkowski-david-ortiz-dunkin-donuts/ | url-status=live }}</ref>
* [[Piolo Pascual]]<ref name="auto" /> (1990s, 2017–2020)
* [[Derek Ramsay]]<ref name="auto">{{Cite web|url=http://manilastandard.net/showbitz/celebrity-profiles/285990/derek-piolo-and-dingdong-as-yummy-ambassadors.html|title=Derek, Piolo and Dingdong as yummy ambassadors|website=[[Manila Standard]]|date=January 23, 2019|access-date=August 26, 2019|archive-date=January 26, 2019|archive-url=https://web.archive.org/web/20190126062834/http://manilastandard.net/showbitz/celebrity-profiles/285990/derek-piolo-and-dingdong-as-yummy-ambassadors.html|url-status=live}}</ref> (2013–2020)
*[[SB19]] (2021–present)
*[[Donny Pangilinan]]
*[[Belle Mariano]]
*[[Ice Spice]] (2023–present)
* [[Yoon Shi-yoon]]
* [[Kori King]]<ref>{{Cite web |last= |first= |title=Boston contestant on 'RuPaul's Drag Race' hits runway in Dunkin'-inspired dress |url=https://www.bostonglobe.com/2025/01/07/arts/rupauls-drag-race-season-17-kori-king-dunkin/ |url-status=live |archive-url=https://web.archive.org/web/20250108150811/https://www.bostonglobe.com/2025/01/07/arts/rupauls-drag-race-season-17-kori-king-dunkin/ |archive-date=2025-01-08 |access-date=2025-02-24 |website=[[The Boston Globe]] |language=en-US}}</ref><ref>{{Cite web |last=Khan |first=Melina |title='RuPaul's Drag Race' season 17 contestant Kori King represents Boston with Dunkin' dress |url=https://www.patriotledger.com/story/entertainment/2025/01/08/rupauls-drag-race-kori-king-dunkin/77539505007/ |access-date=2025-02-24 |website=The Patriot Ledger |language=en-US |archive-date=2025-01-09 |archive-url=https://web.archive.org/web/20250109121304/https://www.patriotledger.com/story/entertainment/2025/01/08/rupauls-drag-race-kori-king-dunkin/77539505007/ |url-status=live }}</ref> 
* [[Sabrina Carpenter]]<ref>{{Cite web|url=https://www.foodandwine.com/dunkin-winter-menu-2025-8766101|title=Sabrina Carpenter Teamed Up With Dunkin’ to Make a New Drink — and of Course It Includes Espresso|website=Food & Wine}}</ref>
{{div col end}}

==News{{anchor|Criticism}}==
In 1997, [[Dunkindonuts.org]] was established by a customer for disgruntled consumers and employees to lodge complaints about the company. The site appeared ahead of the company's own website in many [[search engine]]s and received national media coverage before being purchased by Dunkin' Donuts in 1999.<ref>{{cite news |title=For E-critic, Doughnuts to Dollars: Dunkin' Donuts Smells the Coffee, Buys Site Used by Its Wired Critics |work=[[Hartford Courant]] |url=https://www.courant.com/1999/08/26/for-e-critic-doughnuts-to-dollars/ |date=August 26, 1999 |access-date=October 11, 2013 |first=Jane |last=Dee |archive-date=February 26, 2014 |archive-url=https://web.archive.org/web/20140226135916/http://articles.courant.com/1999-08-26/news/9908260049_1_dunkin-donuts-doughnut-web |url-status=live }}</ref>

Dunkin' Donuts was criticized by one of its franchisees for allegedly forcing single-store owners to agree to a buyout at a loss for minor infractions. Dunkin' Donuts sued franchise owners 154 times from 2006 to April 2008. Over the same period, [[McDonald's]] was involved in five lawsuits. [[Subway (restaurant)|Subway]], a company that has four times the number of locations as Dunkin' Donuts, sued its franchisees 12 times. (These figures do not include arbitrations, which the companies use in pursuing legal claims against their franchisees). Franchisees allege that the company's business strategy needs predominantly multi-unit franchisees.<ref>{{cite news |url=http://www.nydailynews.com/ny_local/brooklyn/2008/04/29/2008-04-29_dunkin_donuts_business_practices_have_lo-1.html |title=Dunkin' Donuts business practices have lots of holes |location=New York |work=Daily News |first1=Cindy |last1=Gluck |date=April 29, 2008 |access-date=May 1, 2008 |archive-date=May 2, 2008 |archive-url=https://web.archive.org/web/20080502151019/http://www.nydailynews.com/ny_local/brooklyn/2008/04/29/2008-04-29_dunkin_donuts_business_practices_have_lo-1.html |url-status=live }}</ref>

In May 2010, Dunkin' Donuts was criticized for advertising "Free Iced Coffee Day" on its national [[Facebook]] page, which took place in only 13 cities.<ref>{{cite web |url=http://www.csmonitor.com/Money/new-economy/2010/0511/Not-so-free-iced-coffee-day-at-Dunkin-Donuts |title=Not-so-free iced coffee day at Dunkin Donuts |work=Christian Science Monitor |date=May 11, 2010 |access-date=August 19, 2010 |archive-date=August 12, 2010 |archive-url=https://web.archive.org/web/20100812121456/http://www.csmonitor.com/Money/new-economy/2010/0511/Not-so-free-iced-coffee-day-at-Dunkin-Donuts |url-status=live }}</ref> Because of the limited scope of the promotion, many customers became dissatisfied with the lack of free iced coffee and vented their anger on the Dunkin' Donuts Facebook page.<ref>{{cite web |url=http://www.inquisitr.com/72482/dunkin-donuts-free-iced-coffee-day-2010/ |title=When social media goes awry: Dunkin' Donuts is giving away iced coffee, but not everywhere |publisher=Inquisitr.com |date=May 11, 2010 |access-date=August 19, 2010 |archive-date=May 20, 2010 |archive-url=https://web.archive.org/web/20100520184920/http://www.inquisitr.com/72482/dunkin-donuts-free-iced-coffee-day-2010/ |url-status=live }}</ref>

In 2012, Dunkin' Donuts published its first formal [https://www.dunkinbrands.com/internal_redirect/cms.ipressroom.com.s3.amazonaws.com/226/files/20205/Animal%20Welfare%20Policy%20FINAL%20063020.pdf Animal Welfare Policy], outlining its approach to humane sourcing and supplier standards. The company committed to eliminating [[Gestation crate|gestation crates]] from its U.S. pork supply chain by 2022 and worked with its suppliers and [[Humane society|The Humane Society of the United States (HSUS)]] to support implementation. While it pledged to publish progress reports in 2018 and 2020, none were released, and as of 2025, the company no longer maintains a public commitment to eliminate gestation crates.

In 2013, the Dunkin' Donuts chain in Thailand used an advertisement that contained a photograph of a woman in black face-paint, in order to promote its new chocolate-flavored doughnuts. The company was criticized for the advertisement, with the [[Human Rights Watch]] calling the advertisement "bizarre and racist". The headquarters in the United States apologized for the advertisement.<ref>{{cite news |url=https://www.nbcnews.com/businessmain/dunkin-chocolate-doughnut-ad-it-racist-8c11040936|title=Dunkin' chocolate doughnut ad -- is it racist?|first=Jocelyn |last=Gecker |publisher=NBC News |date=August 30, 2013 }}</ref>

Nancy Lewis, in [[Canaan, Connecticut]], began a petition in January 2014 to request that Dunkin' Donuts donate their unsold food to local shelters and food banks in her area after seeing her local shop regularly throwing away "large amounts" of unsold food. She said because the company has no official policy on the redistribution of its unsold food items to shelters or food banks, and employees are not allowed to take any home,<ref>{{cite news |url=http://www.tampabay.com/news/publicsafety/crime/dunkin-donuts-employee-in-pasco-accused-of-giving-food-away-stealing/1182939 |title=Dunkin' Donuts employee in Pasco accused of giving food away, stealing leftovers |work=tampabay.com |date=July 28, 2011 |access-date=November 13, 2014 |archive-url=https://web.archive.org/web/20141129014455/http://www.tampabay.com/news/publicsafety/crime/dunkin-donuts-employee-in-pasco-accused-of-giving-food-away-stealing/1182939 |archive-date=November 29, 2014 |url-status=dead }}</ref> many affiliates throw all of the goods away.<ref>{{cite news |url=http://www.wfsb.com/story/24356913/canaan-woman-asks-dunkin-donuts-to-donate-its-leftovers |title=Canaan woman asks Dunkin Donuts to donate its leftovers |publisher=WFSB |date=January 3, 2014 |access-date=November 13, 2014 |archive-date=November 29, 2014 |archive-url=https://web.archive.org/web/20141129044121/http://www.wfsb.com/story/24356913/canaan-woman-asks-dunkin-donuts-to-donate-its-leftovers |url-status=dead }}</ref>

In August 2024, a group of [[Trumpism|Trump supporters]] called for a boycott of Dunkin' Donuts for declining advertisements from [[Rumble (company)|Rumble]] for promoting [[right-wing populism]]. They also accused the company of being "[[woke]].”<ref>{{Cite web|url=https://www.newsweek.com/dunkin-donuts-faces-maga-boycott-bud-light-treatment-1936282|title=Dunkin' Donuts faces boycott from MAGA: "Bud Light Treatment"|first=Flynn Nicholls US News|last=Reporter|date=August 8, 2024|website=Newsweek}}</ref>

In January 2025, donut manufacturer FGF Brands, LLC recalled 2 million donuts for Listeria contamination, some of which were sold by Dunkin' Donuts. All of the recalled products were released before December 13, 2024 and the recall is now expired. There were no reported illnesses from the contaminated product.<ref>{{Cite web |title=Donut manufacturer addresses baked goods recall, says donuts are safe to eat |url=https://abcnews.go.com/GMA/Food/donut-manufacturer-addresses-baked-goods-recall-donuts-safe/story?id=118650034 |access-date=2025-02-17 |website=ABC News |language=en}}</ref><ref>{{Cite web |last=Gravalese |first=Stephanie |title=Another Food Recall? More Than 2 Million Donuts Just Got Pulled |url=https://www.forbes.com/sites/stephaniegravalese/2025/02/08/another-food-recall-more-than-2-million-donuts-just-got-pulled/ |access-date=2025-02-17 |website=Forbes |language=en}}</ref><ref>{{Cite web |title=Donuts, Munchkins, and More: FDA Updates Nationwide Recall of Baked Goods, Including Some Dunkin’ Products |url=https://www.health.com/fda-donuts-recall-8789010 |access-date=2025-02-17 |website=Health |language=en}}</ref>

== See also ==
* [[Coffee wars]]
* [[Dunkin' Park]] – Baseball stadium in Hartford, Connecticut
* [[List of coffeehouse chains]]
* [[List of doughnut shops]]

==References==
{{Reflist}}

==External links==
{{Wikiquote}}
{{Commons}}
*{{wikisource-inline|Portal:Dunkin' Donuts|display=Dunkin' Donuts}}
* {{Official website}}

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