Editing EasyJet

{{Short description|British multinational low-cost airline group}}
{{Redirect|Easy Jet}}
{{Use dmy dates|date=March 2024}}
{{Use British English|date=October 2013}}
{{Infobox airline
| airline = EasyJet plc
| logo = EasyJet logo.svg
| logo_size = 
| image = Airbus A320neo G-UZHZ of EasyJet y.jpg
| caption = An [[Airbus A320neo]] of EasyJet
| image_upright = 1.15
| traded_as = {{ubl|{{lse|ezj}}|[[FTSE 100]] component}}
| IATA = U2
| ICAO = EZY
| callsign = EASY
| founded = {{start date and age|1995|||df=yes}}
| headquarters = Hangar 89, [[London Luton Airport]], [[Luton]], [[England]], [[United Kingdom]]
| founder = [[Sir Stelios Haji-Ioannou]]
| key_people = {{unbulleted list|
  | [[Stephen Hester|Sir Stephen Hester]] ([[Chairman|Non-executive chairman]])<ref>{{cite web|url=https://corporate.easyjet.com/about/management/board-of-directors|title=Board of Directors|publisher=EasyJet|access-date=18 March 2022}}</ref>
  | Kenton Jarvis ([[Chief executive officer|CEO]])}}
| revenue = {{increase}} £9,309 million (2024)<ref name=ar>{{cite web |url=https://s203.q4cdn.com/522538739/files/doc_financials/2024/ar/easyJet_AR24_web.pdf|title=Annual Results 2024|publisher=EasyJet |access-date=17 December 2024}}</ref>
| operating_income = {{increase}} £597 million (2024)<ref name=ar/>
| net_income = {{increase}} £452 million (2024)<ref name=ar/>
| destinations = 157
| parent = 
| num_employees = {{increase}} 17,639 (2024)<ref name=ar/>
| frequent_flyer = easyJet Plus
| subsidiaries = {{ubl|class=nowrap
  | [[EasyJet UK]]
  | [[easyJet Europe]]
  | [[EasyJet Switzerland]] (40%)
  | EasyJet Holidays }}
| bases = {{ubl|class=nowrap
  | [[Belfast International Airport|Belfast–International]]
  | [[Birmingham Airport|Birmingham]]
  | [[Bristol Airport|Bristol]]
  | [[Edinburgh Airport|Edinburgh]]
  | [[Glasgow Airport|Glasgow]]
  | [[Liverpool John Lennon Airport|Liverpool]]
  | [[Gatwick Airport|London–Gatwick]]
  | [[Luton Airport|London–Luton]]
  | [[London Southend Airport|London—Southend]]
  | [[Manchester Airport|Manchester]]}}
| fleet_size = 347<ref name=ar/>
| website = {{URL|https://www.easyjet.com/|easyjet.com}}
}}

'''EasyJet plc''' (styled as '''easyJet''') is a British multinational [[low-cost airline]] group headquartered at [[London Luton Airport]].<ref>{{cite web |url=http://uk.reuters.com/business/quotes/companyProfile?symbol=EZJ.L |archive-url=https://web.archive.org/web/20081008020902/http://uk.reuters.com/business/quotes/companyProfile?symbol=EZJ.L |url-status=dead |archive-date=8 October 2008 |title=Company Profile |publisher=Uk.reuters.com |access-date=17 January 2014}}</ref> It operates domestic and international scheduled services on 927 routes in more than 34 countries via its affiliate airlines [[EasyJet UK]], [[EasyJet Switzerland]], and [[EasyJet Europe]].<ref>{{Cite web |title=What we do |url=https://corporate.easyjet.com/about/what-we-do |access-date=8 August 2022 |website=corporate.easyjet.com |language=en}}</ref> The company employs circa 13,000 people, based throughout Europe but mainly in the UK.<ref name=what>{{cite web|url=https://corporate.easyjet.com/about/what-we-do|title=What we do|publisher=EasyJet|access-date=16 February 2023}}</ref> EasyJet plc is listed on the [[London Stock Exchange]] and is a constituent of the [[FTSE 100 Index]]. 

Since its establishment in 1995, EasyJet has expanded through a combination of [[acquisitions]],<ref name="GO1">{{cite news |title=EasyJet buys Go for £374m |work=BBC News |date=16 May 2002 |url=http://news.bbc.co.uk/1/hi/business/1990691.stm |access-date=28 January 2010 |archive-url=https://web.archive.org/web/20090917024406/http://news.bbc.co.uk/2/hi/business/1990691.stm |archive-date=17 September 2009 |url-status=dead }}</ref><ref name="GB1">{{cite news |title=EasyJet agrees to buy GB Airways |work=BBC News |date=25 October 2007 |url=http://news.bbc.co.uk/1/hi/business/7061246.stm |access-date=28 January 2010 |archive-url=https://web.archive.org/web/20100306024222/http://news.bbc.co.uk/2/hi/business/7061246.stm |archive-date=6 March 2010 |url-status=dead }}</ref> and base openings fuelled by consumer demand for low-cost air travel. The group, along with associate companies [[EasyJet UK]], [[EasyJet Europe]] and [[EasyJet Switzerland]], operates 321 aircraft. It has 29 bases across Europe, the largest being [[Gatwick]].<ref name=bases>{{cite web |title=Annual report and accounts 2016 |url=http://corporate.easyjet.com/~/media/Files/E/Easyjet/pdf/investors/result-center-investor/annual-report-2016.pdf |page=13 |access-date=10 January 2017 |publisher=EasyJet |url-status=dead |archive-url=https://web.archive.org/web/20100202062706/http://2009annualreport.easyjet.com/files/pdf/easyJet_AR09.pdf |archive-date=2 February 2010 }}</ref> In 2022, the airline carried more than 69.7 million passengers,<ref>{{Cite web |title=EasyJet passengers 2022 |url=https://www.statista.com/statistics/734265/easyjet-passenger-figures/ |access-date=26 November 2023 |website=Statista |language=en}}</ref> making it the second largest budget airline in Europe by number of passengers carried, behind [[Ryanair]].<ref>{{cite web |url=http://www.ryanair.com/doc/investor/2009/Annual_report_2009_web.pdf | publisher=Ryanair |page=3 |access-date=25 January 2010 |title=Annual Report 2009}}</ref>

EasyJet was featured in the television series ''[[Airline (UK TV series)|Airline]]'', broadcast on [[ITV (TV network)|ITV]] (1998–2007), which followed the airline's operations in London Luton and later at other bases. Its pilot training scheme was the subject of another ITV television series, ''[[easyJet: Inside the Cockpit]]'', which premiered in August 2017.<ref>{{cite web|url=http://www.itn.co.uk/press-releases/easyjet-inside-the-cockpit/ |title=ITV commissions ground-breaking documentary following easyJet's rookie pilots from ITN Productions |publisher=ITN |date=23 November 2016 |access-date=7 April 2017}}</ref>

==History==
===Origins and formation===
EasyJet has its roots in the business activity of [[Greeks|Greek]]-[[Greek Cypriots|Cypriot]] [[Stelios Haji-Ioannou]], who reportedly gained an interest in the aviation business after being approached as a potential [[investor]] in [[Virgin Atlantic]]'s Greek franchisee. Recognising a vacant niche in the market, Stelios decided to examine the prospects for launching his airline, having secured a commitment of a £5 million loan from his father.<ref name = "managementtoday">{{cite web |url = https://www.managementtoday.co.uk/uk-cheap-cheerful/article/410853 |title = UK: Cheap and cheerful |first = Rhymer |last = Rigby |publisher = managementtoday.co.uk |date = 1 August 1997}}</ref> While studying various business models in the industry, Stelios took a significant interest in the American operator [[Southwest Airlines]], which had successfully adopted the practice of price elasticity to be competitive with traditionally cheaper buses and attract customers that would not normally have considered air travel. This principle became a cornerstone of EasyJet's operations.<ref name = "managementtoday"/><ref>{{cite web |url = https://www.bbc.co.uk/news/business-22888304 |title = Ryanair and Easyjet: The history of the peanut airlines |first = Charles |last = Miller |work = BBC News |date = 20 June 2013}}</ref>

In 1995, EasyJet was established by Stelios, being the first company in what would later become the [[EasyGroup]] conglomerate. Upon launch, it employed just 70 people; the company is based at [[London Luton Airport]], which was traditionally used only by [[Air charter|charter]] flights.<ref name = "managementtoday"/><ref name = "20 telegraph"/> To encourage the company, Luton Airport chose to give EasyJet free use of a {{convert|15000|sqft|m2|adj=on|abbr=off}} building for its headquarters, which it named ''EasyLand''; its management style typified minimal [[overhead (business)|overhead]], such as an early implementation of the [[paperless office]] concept.<ref name = "managementtoday"/> EasyJet initially operated a pair of [[wet lease]]d [[Boeing 737|Boeing 737-200]] aircraft, capable of seating 130 passengers. These were flown on two routes: Luton to [[Glasgow International Airport|Glasgow]] and [[Edinburgh Airport|Edinburgh]]. Early on, EasyJet operated as a ''paper airline'', the aircraft themselves being flown and maintained under a lease.<ref name = "managementtoday"/>

Early promotional activity focused on the airline's relatively low pricing compared to incumbent operators.<ref name="20 telegraph" /> Within its first year, EasyJet reportedly carried approximately 40,000 passengers.<ref name="20 telegraph" />

In April 1996, the first wholly owned aircraft was delivered to EasyJet, enabling the company's first international route, to [[Amsterdam]], which was operated in direct competition with rival airlines [[British Airways]] (BA) and [[Netherlands|Dutch]] [[flag carrier]] [[KLM]].<ref name = "managementtoday"/><ref name = "20 telegraph">{{cite web |url = https://www.telegraph.co.uk/travel/news/EasyJet-at-20-the-low-cost-airline-then-and-now/ |title = EasyJet at 20: the low-cost airline, then and now |first = Oliver |last = Smith |work = The Telegraph|date = 10 November 2015}}</ref> Competitors responded to the emerging EasyJet in different ways; while BA was largely indifferent, KLM allegedly chose to respond with a [[predatory pricing]] [[Pricing strategies|strategy]] that led to an investigation by the [[European Union]] over unfair competitive practices.<ref name = "managementtoday"/> Despite commercial pressure from the emergent no-frills sector, traditional airlines have been unable to directly adopt similar practices to EasyJet due to vigorous protection of existing employee privileges by [[Trade union|union]]s.<ref name=":3">{{cite web |url = https://www.telegraph.co.uk/finance/newsbysector/transport/11981524/Challenges-on-the-horizon-as-easyJet-turns-20.html |title = Challenges on the horizon as easyJet turns 20 |first = Ben |last = Martin |work = The Telegraph|date = 7 November 2015}}</ref>

EasyJet's aircraft were initially operated by [[GB Airways]] from November 1995 until July 1996 and subsequently by [[Air Foyle HeavyLift]] until October 1997, as EasyJet had not yet received its [[Air Operator's Certificate]].<ref name="KE">{{cite web |title=Key events in our history |publisher=EasyJet |url=http://www.EasyJet.com/EN/About/Information/infopack_keyevents.html |access-date=28 January 2010 |archive-url=https://web.archive.org/web/20100126162937/http://www.easyjet.com/EN/About/Information/infopack_keyevents.html |archive-date=26 January 2010 |url-status=dead }}</ref><ref name=":4">{{Cite web |last=1996-07-03T00:00:00+01:00 |title=UK's easyJet expands services under Air Foyle AOC |url=https://www.flightglobal.com/uks-easyjet-expands-services-under-air-foyle-aoc/6510.article |access-date=18 May 2023 |website=Flight Global |language=en}}</ref>

===Flotation ===
On 5 November 2000, EasyJet was floated on the [[London Stock Exchange]].<ref name="KE"/> In October 2004, the [[FL Group]], owner of the airlines [[Icelandair]] and [[Sterling Airlines]], purchased an 8.4% stake in the airline.<ref name="fl group">{{cite web |title=Prospectus September 2007 |url=http://www.flgroup.is/library/68 |publisher=FL Group |page=31 |access-date=28 January 2010 |url-status=dead |archive-url=https://web.archive.org/web/20110722021330/http://www.flgroup.is/library/68 |archive-date=22 July 2011 }}</ref> Over the course of 2005, FL increased its share in the company periodically to 16.9%,<ref name="fl group"/> fuelling speculation that it would mount a takeover bid for the UK carrier.<ref>{{cite news | title = Easyjet shares rise on bid talk |work=BBC News | date = 9 January 2006 | url = http://news.bbc.co.uk/1/hi/business/4594796.stm | access-date =21 January 2008}}</ref> However, in April 2006, the threat of takeover receded as FL sold its stake for €325 million, securing a profit of €140 million on its investment.<ref>{{cite news | title = FL Group's sale of EasyJet holding puts an end to months of takeover speculation |work=Financial Times | date = 6 April 2006 | url = http://www.ft.com/cms/s/0/71b9c7d4-c50a-11da-b7c1-0000779e2340.html?nclick_check=1 | access-date =28 January 2010}}</ref>

In March 2013, EasyJet was promoted to the [[FTSE 100]]; during the same month, the company launched its 100th route from Gatwick Airport, offering flights directly from London to [[Moscow]].<ref>{{cite web |last=Frac |first=Kevin |url=http://www.cfo-insight.com/corporate-strategy/performance-management/cfo-chris-kennedy-pilots-EasyJet-lands-on-ftse-100/ |title=CFO Chris Kennedy Pilots EasyJet, Lands on FTSE 100 – CFO Insight |publisher=Cfo-insight.com |date=1 July 2010 |access-date=5 June 2013 |url-status=dead |archive-url=https://web.archive.org/web/20130430081252/http://www.cfo-insight.com/corporate-strategy/performance-management/cfo-chris-kennedy-pilots-easyjet-lands-on-ftse-100/ |archive-date=30 April 2013}}</ref> By 2015, the company was flying routes to more than 130 destinations in 31 countries, operated 26 bases centred around Europe, and had a total of 10,000 employees.<ref name = "20 telegraph"/>

===Expansion and acquisitions===
[[File:Go Fly Boeing 737-300 G-IGOB departing Bristol Airport in 2004.jpg|thumb|A [[Go Fly]] [[Boeing 737 Classic|Boeing 737-300]] in 2004]]
In March 1998, EasyJet purchased a 40% stake in Swiss charter airline [[TEA Basle]] for three million [[Swiss franc]]s. The airline was renamed [[EasyJet Switzerland]] and commenced [[franchising|franchise]] services on 1 April 1999, having relocated its headquarters to [[Geneva Airport]]. Geneva was EasyJet's first new base outside the United Kingdom.<ref name="KE"/> In 2002, rival airline [[Go Fly]] was purchased for £374 million; the airline inherited three new bases from Go, at [[Bristol Airport]], [[East Midlands Airport]] and [[London Stansted Airport]]; the acquisition of Go almost doubled the number of [[Boeing 737 Classic|Boeing 737-300]] aircraft in the EasyJet fleet.<ref name="GO1"/><ref>{{cite press release | title = Circular regarding proposed acquisition of Go | publisher = EasyJet | date = 24 May 2002 | url = http://www.EasyJet.com/en/Investor/20020524_01.html | access-date = 21 January 2008 | url-status = dead | archive-url = https://web.archive.org/web/20080119132812/http://www.easyjet.com/en/Investor/20020524_01.html | archive-date = 19 January 2008 | df = dmy-all }}</ref>

In 2002, the airline opened its base at [[Gatwick Airport]]. Between 2003 and 2007, it opened additional bases in Germany, France, Italy, and Spain, establishing a presence in continental Europe.<ref name="KE"/> By 2007, EasyJet was claiming to be operating more flights per day than any other European airline.<ref name="Bamber, G.J., Gittell, J.H., Kochan, T.A. & von Nordenflytch, A. 2009">{{cite book |chapter-url=http://www.cornellpress.cornell.edu/book/?GCOI=80140100965480 |last1=Bamber |first1=Greg J. |last2=Gittell |first2=Jody Hoffer |last3=Kochan |first3=Thomas A. |last4=von Nordenflytch |first4=Andrew |year=2009 |title=Up in the Air: How Airlines Can Improve Performance by Engaging their Employees |publisher=Cornell University Press, Ithaca |chapter=Chapter 5 |access-date=22 February 2015}}</ref>

On 25 October 2007, EasyJet purchased the entire share capital of [[GB Airways]] from the [[Bland Group]].<ref>{{cite news |url=http://news.bbc.co.uk/1/hi/business/7061246.stm |title=Easyjet agrees to buy GB Airways |date=25 October 2007 |work= BBC News |access-date=26 June 2016 }}</ref> This acquisition was valued at £103.5 million, and was used by the airline to expand its operations at Gatwick,<ref>{{cite web |url=http://www.anna.aero/2007/11/02/gb-airways-acquisition-will-make-EasyJet-no1-at-gatwick/ |title=From Bland to orange: GB Airways acquisition will make easyJet #1 at Gatwick |work=anna.aero |date=2 November 2007}}</ref> and to establish a base at [[Manchester Airport]].<ref name="GB1"/><ref name="GB2">{{cite press release | title = EasyJet plc agrees to acquire GB Airways Limited | publisher = EasyJet | date = 25 October 2007 | url = http://www.EasyJet.com/en/News/EasyJet_to_acquire_gb_airways.html | access-date = 21 January 2008 | url-status = dead | archive-url = https://web.archive.org/web/20080127202930/http://www.easyjet.com/EN/news/easyjet_to_acquire_gb_airways.html | archive-date = 27 January 2008 | df = dmy-all }}</ref><ref>{{cite news | title = Regulator clears easyJet's GB Airways acquisition |work=Reuters | date = 18 January 2008 | url = https://www.reuters.com/article/rbssIndustryMaterialsUtilitiesNews/idUSWLB595520080118?sp=true | access-date =21 January 2008 | first=Marc | last=Jones}}</ref><ref name="GB3">{{cite press release | title = EasyJet to become North West's largest airline | publisher = EasyJet | date = 17 December 2007 | url = http://www.EasyJet.com/EN/News/largest_airline_in_the_north_west.html | access-date = 21 January 2008 | url-status = dead | archive-url = https://web.archive.org/web/20080121231352/http://www.easyjet.com/EN/News/largest_airline_in_the_north_west.html | archive-date = 21 January 2008 | df = dmy-all }}</ref><ref name="GB4">{{cite web |title=Acquisition of GB Airways |publisher=EasyJet |date=25 October 2007 |url=http://www.EasyJet.com/common/img/EasyJet_gb_airways_acquisition.pdf |access-date=21 January 2008 |url-status=dead |archive-url=https://web.archive.org/web/20080409193417/http://www.easyjet.com/common/img/easyjet_gb_airways_acquisition.pdf |archive-date=9 April 2008 }}</ref>

In June 2011, the airline opened its eleventh British base &ndash; at [[London Southend Airport]], offering flights to [[Alicante]], [[Amsterdam]], [[Barcelona]], [[Belfast]], [[Faro, Portugal|Faro]], [[Málaga]], [[Jersey]], [[Palma de Mallorca]] and [[Ibiza]].<ref>{{cite news| url=https://www.telegraph.co.uk/finance/newsbysector/transport/8578833/EasyJet-to-open-new-base-at-Southend.html | location=London | work=The Daily Telegraph | first=David | last=Millward | title=EasyJet to open new base at Southend | date=16 June 2011}}</ref>

In July 2017, EasyJet announced it would open a new European headquarters in [[Austria]] to enable it to operate after [[Brexit]].<ref>{{cite news |url=https://www.theguardian.com/business/2017/jul/14/easyjet-austria-eu-flights-brexit |title=EasyJet to set up Austrian HQ to operate EU flights after Brexit |newspaper=The Guardian |date=14 July 2017}}</ref>

On 28 October 2017, EasyJet announced it would lease 25 former [[Air Berlin]] A320 aircraft to operate across [[EasyJet Europe]]'s network, under its European AOC. Several of these aircraft were based at [[Berlin-Tegel Airport]], before its closure. These aircraft have subsequently been transferred to [[Berlin-Brandenburg Airport]]. Previously EasyJet had only operated from [[Berlin-Schönefeld Airport]] and [[Berlin-Tegel Airport]], where EasyJet had taken over some of Air Berlin's old services.<ref>{{cite news |url=http://uk.reuters.com/article/us-air-berlin-m-a-easyjet/easyjet-clinches-parts-of-air-berlin-for-german-expansion-idUKKBN1CW31C |archive-url=https://web.archive.org/web/20171028113235/https://uk.reuters.com/article/us-air-berlin-m-a-easyjet/easyjet-clinches-parts-of-air-berlin-for-german-expansion-idUKKBN1CW31C |url-status=dead |archive-date=28 October 2017 |title=easyJet clinches parts of Air Berlin for German expansion |date=27 October 2017 |newspaper=Reuters}}</ref>

On 30 March 2020, EasyJet suspended all flights, grounded its entire fleet, and furloughed its crews due to travel restrictions imposed in response to the [[Covid-19 pandemic]].<ref name="autogenerated1">{{Cite news |date=30 March 2020 |title=EasyJet grounds entire fleet of planes due to virus |language=en-GB |work=BBC News |url=https://www.bbc.com/news/business-52084003 |access-date=30 March 2020}}</ref> This came after the company had flown 650 "rescue flights", taking 45,000 people back home.<ref>{{cite web |url=https://skift.com/2020/03/30/easyjet-grounds-entire-fleet-furloughs-crew-after-finishing-rescue-flights/ |title=EasyJet Grounds Entire Fleet, Furloughs Crew After Finishing Rescue Flights |last=Parsons |first=Matthew |date=30 March 2020 |website=Skift |language=en-US |access-date=30 March 2020}}</ref> In April 2020, EasyJet secured a £600 million loan from the [[UK Government]].<ref>{{cite web|author=Sandra Laville|url=https://www.theguardian.com/business/2020/apr/30/transport-secretary-promised-easyjet-not-to-levy-green-taxes?CMP=Share_iOSApp_Other |title=Transport secretary promised EasyJet not to levy green taxes &#124; Business |work=The Guardian | date=30 April 2020 |access-date=2 May 2020}}</ref> In June 2020, EasyJet announced their intention to resume flights, flying half of their routes in July 2020 and up to 75 per cent in August 2020, though with reduced frequency.<ref>{{Cite web|date=2 June 2020|title=EasyJet to resume flights across most European routes by August|url=http://www.theguardian.com/business/2020/jun/02/easyjet-resume-flights-european-routes-august-covid-19-restrictions-lift|access-date=4 June 2020|website=The Guardian|language=en}}</ref>

In April 2020, EasyJet became involved in a dispute with its owner and largest shareholder, Stelios Haji-Ioannou. Haji-Ioannou criticised the airline's decision not to seek to cancel the outstanding Airbus order, claiming it would create an additional £4.5 billion of capital which the airline could not afford to spend. He threatened to call a general meeting to remove a director every three weeks unless subsequent action was taken. A general meeting was held on 22 May, where shareholders ultimately voted over 99% in favour of the EasyJet board and retaining the Airbus contract.<ref>{{Cite web|date=22 May 2020|title=Sir Stelios fails in his bid to get the board sacked at easyJet|url=https://www.standard.co.uk/business/sir-stelios-fails-in-his-bid-to-get-the-board-sacked-at-easyjet-a4448841.html|access-date=10 September 2020|website=Evening Standard|language=en}}</ref>

On 19 May 2020, the company revealed that it had been the subject of a [[cyber-attack]] resulting in the release of the personal information of 9 million customers.<ref>{{cite web|url=https://www.theguardian.com/business/2020/may/19/easyjet-cyber-attack-customers-details-credit-card|title=EasyJet reveals cyber-attack exposed 9m customers' details|work=The Guardian|date=19 May 2020|access-date=19 May 2020}}</ref>

On 10 September 2021, the company claimed it had rejected a takeover bid from rival [[Wizz Air]].<ref>{{Cite news|title=EasyJet rejects takeover approach from rival Wizz Air|newspaper=[[Financial Times]]|url=https://www.ft.com/content/4c2d5a82-c548-4f5a-aa06-3ad250855e72 |archive-url=https://ghostarchive.org/archive/20221210/https://www.ft.com/content/4c2d5a82-c548-4f5a-aa06-3ad250855e72 |archive-date=10 December 2022 |url-access=subscription |url-status=live|access-date=10 September 2021|date=9 September 2021 }}</ref>

On 30 September 2021, Stelios Haji-Ioannou and his family lost control of the company, after failing to take up the [[rights issue]] and being diluted: their stake was 15.27% as of 30 September 2021.<ref>{{cite news|url=https://greekreporter.com/2021/09/30/after-26-years-sir-stelios-loses-control-of-easyjet/ |title=After 26 Years, Sir Stelios Loses Control of EasyJet|date=30 September 2021|newspaper=Greek Reporter|access-date=3 October 2021}}</ref>

== Senior leadership ==

* ''Chairman:'' [[Stephen Hester|Sir Stephen Hester]] (since December 2021)<ref name=":0">{{Cite web|url=https://corporate.easyjet.com/about/management/board-of-directors|title=Board of Directors|website=corporate.easyjet.com}}</ref>
* ''Chief Executive:'' Kenton Jarvis (Since January 2025)<ref>{{cite news|url=https://www.reuters.com/business/aerospace-defense/who-is-kenton-jarvis-easyjets-next-ceo-2024-05-16/|title=Who is Kenton Jarvis, easyJet's next CEO?|date=16 May 2024|newspaper=Reuters|access-date=6 January 2025}}</ref>
* ''Chief Financial Officer:'' Jan De Raeymaeker (since October 2024)<ref>{{cite news|title=EasyJet hires new finance chief from rail freight firm Lineas |date=14 October 2024 |url=https://www.reuters.com/business/aerospace-defense/easyjet-names-outsider-jan-de-raeymaeker-its-cfo-2024-10-14/ |website=Reuters |access-date=14 October 2024}}</ref>

=== Former chairmen ===

# [[Sir Stelios Haji-Ioannou]] (1995–2002)<ref>{{cite web|url=https://www.forbes.com/2002/04/18/0418stelios.html?sh=1d6707db795e|title=EasyJet Chairman's Easy Exit|date=18 April 2002|newspaper=Forbes|access-date=28 January 2024}}</ref>
# Sir Colin Chandler (2003–2009)<ref>{{cite web|url=https://www.theguardian.com/world/2007/jun/07/bae24|title=Sir Colin Chandler|newspaper=The Guardian|date= 7 June 2007|access-date=28 January 2024}}</ref>
# [[Sir Michael Rake]] (2010–2013)<ref name=":2">{{Cite web|url=https://corporate.easyjet.com/about/our-journey|title=Our journey|website=corporate.easyjet.com}}</ref>
# [[John Barton (businessman)|John Barton]] (2013–2021)<ref name=":2" />

=== Former chief executives ===

# Ray Webster (1996–2005)<ref>{{cite news|url=https://www.independent.co.uk/news/business/news/easyjet-chief-to-step-down-after-putting-family-before-job-221872.html|title=EasyJet chief to step down after putting family before job|newspaper=The Independent|date= 17 May 2005|access-date=27 January 2024}}</ref>
# [[Andy Harrison]] (2005–2010)<ref>{{Cite web|url=https://www.campaignlive.co.uk/article/whitbread-poaches-easyjet-chief-andy-harrison/988076|title=Whitbread poaches easyJet chief Andy Harrison|website=www.campaignlive.co.uk|access-date=25 September 2019}}</ref>
# [[Carolyn McCall]] (2010–2017)<ref name=":2" />
# [[Johan Lundgren (businessman)|Johan Lundgren]] (2017–2024)<ref>{{cite web|url=https://news.sky.com/story/travel-veteran-johan-lundgren-secures-easyjet-pilots-seat-11121003|title=Travel veteran Johan Lundgren named new easyJet boss as Carolyn McCall takes flight|author=James Sillars|website=Sky News|date=10 November 2017|access-date=2 December 2017}}</ref>

==Corporate affairs==

===Business strategy===
EasyJet, like [[Ryanair]], uses a business model pioneered by [[Southwest Airlines]]. Both airlines have adapted this model for the European market through further cost-cutting measures, such as not selling connecting flights or providing complimentary snacks on board. The key points of this business model are high aircraft utilisation, quick turnaround times, charging for extras (such as priority boarding, holding baggage, and food) and keeping operating costs low.<ref name="YEALD">{{cite web | last = Ottink | first = Frank | title = EasyJet will soon be bigger than Ryanair | publisher = Yeald | date = 7 December 2004 | url = http://www.yeald.com/Yeald/a/33111/EasyJet_will_soon_be_bigger_than_ryanair.html | access-date = 21 January 2008 | url-status = dead | archive-url = https://web.archive.org/web/20041209042918/http://www.yeald.com/Yeald/a/33111/easyjet_will_soon_be_bigger_than_ryanair.html | archive-date = 9 December 2004 | df = dmy-all }}</ref>

Initially, EasyJet's employment strategy was to maintain control with minimal union involvement. During the 2000s, the airline adopted a different approach, deciding to make accommodations for unions.<ref name="Bamber, G.J., Gittell, J.H., Kochan, T.A. & von Nordenflytch, A. 2009"/>

Originally, EasyJet did not allocate seats so passengers took any available seats, with the option to pay for "Speedy Boarding", which allowed them to be first onto the aircraft. Since 2012, all passengers are allocated numbered seats before boarding commences, as it was found that this does not slow down boarding times and could earn more revenue than Speedy Boarding. Passengers can pay an additional fee for certain seats such as the front few rows and overwing seats (which have extra legroom).<ref>{{cite news |url=https://www.theguardian.com/business/2012/sep/05/easyjet-allocated-seats-all-flights |title=EasyJet to launch allocated seats on all flights |author=Dan Milmo |newspaper=The Guardian |date=5 September 2012}}</ref>

===Business trends===

Between the start of the [[COVID-19 pandemic]] and August 2020, EasyJet raised over £2.4 billion in new finance. Out of the sum, £600 million came from the Covid Corporate Financing Facility provided by the UK government and over £400 million was raised from the placement of shares.<ref>{{cite news|url=https://www.ft.com/content/30d68abc-50bd-49e0-9f16-313980884fdd |archive-url=https://ghostarchive.org/archive/20221210/https://www.ft.com/content/30d68abc-50bd-49e0-9f16-313980884fdd |archive-date=10 December 2022 |url-access=subscription|title= EasyJet raises further £600m as Covid-19 disruption continues |work=[[Financial Times]]|last=Georgiadis|first=Phillip|date=14 August 2020|access-date=14 August 2020}}</ref> In November 2020, EasyJet announced that, due to the pandemic and the lockdowns in many countries, it would scale back its reduced flying schedule to no more than 20 per cent of capacity.<ref>{{Cite web|date=7 November 2020|title=EasyJet scales back flying capacity due to lockdowns|url=https://arab.news/z5zuv|access-date=7 November 2020|website=Arab News|language=en}}</ref> It also announced its first annual loss during the 25-year history of the company.<ref>{{Cite news|date=17 November 2020|title=EasyJet slumps to first annual loss amid pandemic|language=en-GB|work=BBC News|url=https://www.bbc.com/news/business-54970784|access-date=17 November 2020}}</ref>

The key trends for the EasyJet Group are (as of the financial year ending 30 September):<ref>{{Cite web |title=Reports and Presentations - Annual Report and Accounts |url=https://corporate.easyjet.com/investors/reports-and-presentations/default.aspx |access-date=13 August 2024 |website=EasyJet}}</ref>
{{sticky header}}

{| class="wikitable sortable sticky-header" style="text-align:center;"
!
!Turnover<br>(£m)
!Net<br>profit/loss<br>(£m)
!Number of<br>employees<ref>{{Cite web |title=easyJet plc: employees by gender yearly |url=https://www.statista.com/statistics/1007801/easyjet-plc-employees-gender-breakdown/ |access-date=22 September 2023 |website=Statista |language=en}}</ref>
!Number of<br>passengers<br>(m)
!Load<br>factor<br>(%)
!Fleet<br>size<ref name=":1">{{Cite web |title=EasyJet: aircraft fleet size yearly |url=https://www.statista.com/statistics/753863/number-of-aircraft-in-the-easyjet-fleet/ |access-date=22 September 2023 |website=Statista |language=en}}</ref>
!References
|-
| style="text-align:left;" |2004
|1,091
|41.1
|3,656
|24.3
|84.5
|92
|<ref name="AR2005">{{cite web |title=Annual Report 2005 |url=https://corporate.easyjet.com/files/doc_financials/2005/q4/2005-preliminary-results.pdf |access-date=21 September 2023 |publisher=EasyJet}}</ref>
|-
| style="text-align:left;" |2005
|1,314
|42.6
|3,875
|29.6
|85.2
|109
|<ref name="AR2005" />
|-
| style="text-align:left;" |2006
|1,620
|94.1
|4,359
|33.0
|84.8
|122
|<ref>{{cite web |title=Annual Report 2006 |url=https://corporate.easyjet.com/~/media/Files/E/Easyjet/pdf/investors/results-centre/2006/press_release_prelims_final.pdf |access-date=21 September 2023 |publisher=EasyJet}}</ref>
|-
| style="text-align:left;" |2007
|1,797
|152
|5,493
|37.2
|83.7
|137
|<ref>{{cite web |title=Annual Report 2007 |url=https://corporate.easyjet.com/~/media/Files/E/Easyjet/pdf/investors/results-centre/2007/easyjet_press_release_results_ye_2007.pdf |access-date=21 September 2023 |publisher=EasyJet}}</ref>
|-
| style="text-align:left;" |2008
|2,363
|83.2
|6,375
|43.7
|84.1
|165
|<ref>{{cite web |title=Annual Report 2008 |url=https://corporate.easyjet.com/~/media/Files/E/Easyjet/pdf/investors/results-centre/2008/2008-1.pdf |access-date=21 September 2023 |publisher=EasyJet}}</ref>
|-
| style="text-align:left;" |2009
|2,667
|71.2
|6,478
|45.2
|85.5
|181
|<ref>{{cite web |title=Annual Report 2009 |url=https://corporate.easyjet.com/~/media/Files/E/Easyjet/pdf/investors/results-centre/2009/FINAL-16_11_09.pdf |access-date=21 September 2023 |publisher=EasyJet}}</ref>
|-
|2010
|2,973
|121
|6,887
|48.8
|87.0
|196
|<ref>{{cite web |title=Annual Report 2010 |url=https://corporate.easyjet.com/~/media/Files/E/Easyjet/pdf/investors/results-centre/2010/2010-11-16.pdf |access-date=21 September 2023 |publisher=EasyJet}}</ref>
|-
|2011
|3,452
|225
|8,288
|54.5
|87.3
|204
|<ref>{{cite web |title=Annual Report 2011 |url=https://corporate.easyjet.com/~/media/Files/E/Easyjet/pdf/media/latest-news/2011/15-November-easyJet-plc.pdf |access-date=21 September 2023 |publisher=EasyJet}}</ref>
|-
|2012
|3,854
|255
|8,446
|58.4
|88.7
|214
|<ref>{{cite web |title=Annual Report 2012 |url=https://corporate.easyjet.com/~/media/Files/E/Easyjet/pdf/media/latest-news/2012/fy-2012-en.pdf |access-date=21 September 2023 |publisher=EasyJet}}</ref>
|-
|2013
|4,258
|398
|8,945
|60.8
|89.3
|217
|<ref>{{cite web |title=Annual Report 2013 |url=https://corporate.easyjet.com/~/media/Files/E/Easyjet/pdf/media/latest-news/2013/fy-2013-en.pdf |access-date=21 September 2023 |publisher=EasyJet}}</ref>
|-
|2014
|4,527
|450
|9,649
|64.8
|90.6
|226
|<ref>{{cite web |title=Annual Report 2014 |url=https://corporate.easyjet.com/~/media/Files/E/Easyjet/pdf/investors/results-centre/2014/2014-full-year-results-18-nov.pdf |access-date=21 September 2023 |publisher=EasyJet}}</ref>
|-
|2015
|4,686
|548
|10,388
|68.6
|91.5
|241
|<ref>{{cite web |title=Annual Report 2015 |url=https://corporate.easyjet.com/~/media/Files/E/Easyjet/pdf/investors/results-centre/2015/2015-full-year-results.pdf |access-date=21 September 2023 |publisher=EasyJet}}</ref>
|-
|2016
|4,669
|427
|10,774
|73.1
|91.6
|257
|<ref>{{cite web |title=Annual Report 2016 |url=https://corporate.easyjet.com/~/media/Files/E/Easyjet/pdf/investors/results-centre/2016/2016-full-year-results.pdf |access-date=21 September 2023 |publisher=EasyJet}}</ref>
|-
|2017
|5,047
|325
|12,280
|80.2
|92.6
|279
|<ref>{{cite web |title=Annual Report 2017 |url=https://corporate.easyjet.com/~/media/Files/E/Easyjet/pdf/investors/results-centre/2017/fy-2017-rns-results-statement-final.pdf |access-date=21 September 2023 |publisher=EasyJet}}</ref>
|-
|2018
|5,898
|466
|14,245
|88.5
|92.9
|315
|<ref>{{cite web |title=Annual Report 2018 |url=https://corporate.easyjet.com/~/media/Files/E/Easyjet/pdf/investors/results-centre/2018/easyjet-fy-18-release.pdf |access-date=21 September 2023 |publisher=EasyJet}}</ref>
|-
|2019
|6,385
|349
|15,518
|96.1
|91.5
|331
|<ref>{{cite web |title=Annual Report 2019 |url=https://s203.q4cdn.com/522538739/files/doc_financials/2024/ar/easyJet_AR24_web.pdf |access-date=17 December 2024 |publisher=EasyJet}}</ref>
|-
|2020
|3,009
|{{color|red|−1,079}}
|14,292
|48.1
|87.2
|342
|<ref>{{cite web |title=Annual Report 2020 |url=https://corporate.easyjet.com/~/media/Files/E/Easyjet/pdf/investors/results-centre/2020/fy2020-release.pdf |access-date=21 September 2023 |publisher=EasyJet}}</ref>
|-
|2021
|1,458
|{{color|red|−858}}
|13,632
|20.4
|72.5
|308
|<ref>{{cite web |title=Annual Report 2021 |url=https://corporate.easyjet.com/~/media/Files/E/Easyjet/pdf/investors/results-centre/2021/2021-full-year-results-release.pdf |access-date=21 September 2023 |publisher=EasyJet}}</ref>
|-
|2022
|5,769
|{{color|red|−169}}
|14,443
|69.7
|85.5
|320
|<ref>{{cite web |title=Annual Report 2022 |url=https://corporate.easyjet.com/~/media/Files/E/Easyjet/pdf/investors/results-centre/2022/2022-fy-results-release.pdf |access-date=21 September 2023 |publisher=EasyJet}}</ref>
|-
|2023
|8,171
|324
|16,697
|82.8
|89.3
|336
|<ref>{{cite web |title=Annual Report 2023 |url=https://corporate.easyjet.com/files/doc_financials/2023/ar/43627_easyJet_Annual-Report_Web.pdf |access-date=22 February 2024 |publisher=EasyJet}}</ref>
|-
|'''2024'''
|'''9,309'''
|'''452'''
|'''17,639'''
|'''89.7'''
|'''89.3'''
|'''347'''
|<ref>{{cite web |title=Annual Report 2024 |url=https://corporate.easyjet.com/files/doc_financials/2023/ar/43627_easyJet_Annual-Report_Web.pdf |access-date=22 February 2024 |publisher=EasyJet}}</ref>
|}

===Head office===
[[File:EasyJetHQ.jpg|thumb|Hangar 89 at [[London Luton Airport]], EasyJet's head office]]
EasyJet's head office is Hangar 89 (H89), a building located on the grounds of [[London Luton Airport]] in [[Luton]], [[Bedfordshire]]; the hangar is located {{convert|150|m|ft}} from EasyLand, the previous headquarters of the airline. Hangar 89, built in 1974, has {{convert|30000|sqft|sqm}} of office space and can house three aircraft the size of an Airbus A319 at one time. When EasyJet received H89, it had a 1970s-style office setup. The airline modernised the building and painted it orange.<ref>{{cite web |url=http://www.EasyJet.com/en/News/new_EasyJet_headquarters.html |title=New headquarters for EasyJet at London Luton Airport |publisher=EasyJet |access-date=28 January 2010 |archive-url=https://web.archive.org/web/20100118143235/http://www.easyjet.com/en/News/new_easyjet_headquarters.html |archive-date=18 January 2010 |url-status=dead }}</ref>

===Marketing===
EasyJet's early marketing slogan was "making flying as affordable as a pair of jeans". It urged travellers to cut out the travel agent. Its original advertising consisted of little more than the airline's telephone booking number painted in bright orange on the side of its aircraft.<ref name="KE"/> The specific colour that EasyJet uses closely resembles that of the telecommunications corporation [[Orange S.A.|Orange]] and was a subject of dispute between the two companies in 2004 when EasyGroup launched a mobile phone subsidiary, [[EasyGroup#EasyMobile|easyMobile]].<ref>{{cite news |url=https://www.theguardian.com/media/2004/aug/16/newmedia.marketingandpr |title=Easy brand's future may not be orange |author=Julia Day |access-date=25 September 2018 |newspaper=The Guardian |date=16 August 2004}}</ref><ref>{{cite news |url=http://news.bbc.co.uk/1/hi/magazine/3555398.stm |title=Can you 'own' a colour? |work=BBC News|author=Duncan Walker |access-date=25 September 2018 |date=11 August 2004}}</ref>

The ''[[Airline (UK TV series)|Airline]]'' TV series created by [[LWT]] and filmed between 1999 and 2007 made EasyJet a household name in the United Kingdom. The series, while not always portraying the airline in a positive light, did much to promote it during this time.<ref name="ARL">{{cite web | title = "Airline" (1999) | website=[[IMDb]] | url = https://www.imdb.com/title/tt0426641/ | access-date =28 January 2010}}</ref> The airline has used a number of [[slogan]]s since its establishment, including "The Web's Favourite Airline", "Come on, let's fly" and "To Fly, To Save" (a parody of [[British Airways|British Airways']] slogan "To Fly, To Serve"). This was then followed by "[....] by easyJet", with "Europe by easyJet" and "business by easyJet" being the most widely used. It currently uses the slogan "This is Generation easyJet".<ref>{{cite web |url=https://www.tvadmusic.co.uk/2013/09/easyjet-this-is-generation-easyjet/ |title=This is Generation easyJet |publisher=TV Ad Music |access-date=4 March 2018}}</ref>

===Environment===

In June 2007, EasyJet announced plans for the construction of its airliner, dubbed ''EcoJet''. It was claimed to possess improved [[fuel efficiency]] over contemporary airliners. To achieve this, the EcoJet was described as using [[propfan]] engines, as well as being constructed with extensive use of [[carbon fibre]] [[composite material]]. At the time of the announcement, it was stated that the [[first flight]] was scheduled to occur sometime during 2015.<ref>{{cite news |url=https://www.theguardian.com/environment/2007/jun/14/theairlineindustry.business |title=EasyJet unveils 'ecoJet' |author=Dan Milmo |newspaper=The Guardian |date=14 June 2007}}</ref><ref>{{cite web |url = https://www.science20.com/the_science_of_motherhood/ecojet_the_prius_of_the_skies |title = EcoJet: The Prius of the Skies |website = science20.com |date = 2 October 2008}}</ref> Speaking at the time, EasyJet chief executive Andy Harrison commented that: "We have not developed a new concept. We have taken ideas from Boeing, Airbus and the engine manufacturers and put them together." Harrison claimed that the EcoJet, combined with other improvements in the industry, would enable a 50% reduction in [[greenhouse gas emissions]] within eight years.<ref>{{cite news |url = https://www.chinatravelnews.com/article/13114 |title = EasyJet unveils low-emission 'EcoJet' aircraft |first = Kimberly |last = Crandell |publisher = chinatravelnews.com |date = 19 June 2007}}</ref> However, there have been few announcements on the project since then.<ref name = "raeshort 2017"/> EasyJet then campaigned for the UK to replace [[air passenger duty]] (APD) with a new tax that would vary depending on distance travelled and aircraft type.<ref>{{cite news | last = Dunn | first = Graham | title = EasyJet urges new tax to replace air passenger duty as part of green push | work=[[Flight International]] | date = 18 September 2007 | url = http://www.flightglobal.com/articles/2007/09/18/216842/EasyJet-urges-new-tax-to-replace-air-passenger-duty-as-part-of-green-push.html | access-date =8 February 2008}}</ref>

In July 2008, the [[Advertising Standards Authority (United Kingdom)|United Kingdom Advertising Standards Authority]] (ASA) criticised a press campaign by the airline, over a misleading environmental claim that its aircraft released 22% fewer emissions than rival airlines. The figures used were not based on emissions produced by an EasyJet aircraft or emissions produced by the airline overall as the advertisement implied, and ASA declared that the airline had broken advertising rules. The judgement that followed reprimanded the airline in April 2007 after it made comments that its aircraft created 30% less pollution per passenger than some of its rivals.<ref>{{cite news | last = Sweney| first = Mark | title = EasyJet ads criticised over green claims |work=The Guardian |location=UK | date = 2 July 2008 | url = https://www.theguardian.com/media/2008/jul/02/advertising1 | access-date =22 February 2009 }}</ref>

In February 2011, the airline painted eight of its aircraft with a lightweight, thin "revolutionary nanotechnology coating" [[polymer]]. It works by reducing the build-up of debris and reduces [[drag (physics)|drag]] across the surface of the aircraft, thus reducing the fuel bill. It was estimated the airline could save 1–2% annually, equating to a £14 million reduction in fuel costs. The coating has already been used on US military aircraft and if successful EasyJet would apply the paint to its whole fleet.<ref>{{cite news |title=EasyJet paint job makes fuel bills less of a drag |first=Jonathan |last=Sumberg |url=https://www.bbc.co.uk/news/business-12428667 |work=BBC News |date=13 February 2011 |access-date=14 February 2011}}</ref> In late 2015, EasyJet started making use of [[artificial intelligence]] (AI) and [[big data]] for the purpose of improving efficiency, cutting costs, and enhancing the customer experience.<ref>{{cite web |url = https://www.ft.com/content/9017e37a-8c59-11e5-a549-b89a1dfede9b |title = EasyJet looks to AI to cut delays and deliver its bacon butties |first = Tanya |last = Powley |work = Financial Times|date = 16 November 2015}}</ref>

On 27 September 2017, EasyJet announced its partnership with an American start-up company [[Wright Electric]] with the purpose of developing and introducing a short-haul 120-seat all-electric airline.<ref name = "raeshort 2017"/> The propulsion system is said to comprise a series of eight electrically driven [[ducted fan]]s that are buried in the wings, which are powered by numerous [[Electric battery|battery]] packs distributed underneath the cabin floor; it is claimed to possess a range of roughly 335 miles, suitable for about one-fifth of EasyJet's current city routes, and facilitate zero-emission flights, as well as being 50% quieter and 10% less expensive to operate than conventional jet airliners. At the time, EasyJet stated that it intended to introduce electric aircraft into revenue service within 10 years.<ref name = "raeshort 2017">{{cite web |first = Tim |last = Robinson |url = https://www.aerosociety.com/news/can-easyjet-short-circuit-electric-airliner-flight/ |title = Can easyJet short circuit electric airliner flight? |publisher = Royal Aeronautical Society |date = 6 October 2017}}</ref> In October 2018, EasyJet stated that progress was being made on its electric ambitions and that the partnerships planned to test a nine-seater electric plane as early as 2019.<ref>{{cite web |url = https://www.designboom.com/technology/easyjet-electric-plane-11-31-2018/ |title = easyjet will launch first electric plane in 2019 |publisher = designboom.com |date = 30 November 2018}}</ref><ref>{{cite web |url = https://www.reuters.com/article/easyjet-ceo-electric/easyjet-makes-progress-with-electric-aircraft-plan-idUSL8N1X93FY |title = EasyJet makes progress with electric aircraft plan |publisher = Reuters |date = 29 October 2018}}</ref>

Since November 2019, EasyJet has offset the carbon emissions from all of its flights using [[carbon offset]]ting projects that meet either the Gold Standard or Verified Carbon Standard (VCS) accreditation. As a result, it is the first major airline in the world to operate net-carbon-zero flights across its entire network.<ref>{{Cite news|first=Gwyn|last=Topham|date=19 November 2019|title=EasyJet to offset carbon emissions from all its flights|language=en-GB|work=The Guardian|url=https://www.theguardian.com/business/2019/nov/19/easyjet-offset-carbon-emissions-flights-thomas-cook-collapse|access-date=2 December 2020|issn=0261-3077}}</ref><ref>{{Cite web|title=Carbon offsetting|url=https://www.easyjet.com/en/sustainability|access-date=2 December 2020|website=www.easyjet.com}}</ref> The airline describes this as an "interim" measure whilst the next generation of aircraft propulsion is developed. Consequently, EasyJet announced a partnership with Airbus on a joint research project into zero-emission hydrogen aircraft.<ref>{{Cite web |author=Editorial Board|date=23 September 2020|title=Sustainable flights, easyJet and Airbus work on zero-emission aircraft {{!}} SmartGreen Post {{!}} news from the environment|url=https://www.smartgreenpost.com/2020/09/23/sustainable-flights-easyjet-and-airbus-work-on-zero-emission-aircraft/|access-date=2 December 2020|language=en-US}}</ref><ref>{{Cite web|title=ZEROe|url=https://www.airbus.com/innovation/zero-emission/hydrogen/zeroe.html|access-date=2 December 2020|website=Airbus|language=en}}</ref>

===Customer issues===
EasyJet has been criticised in Germany for not observing [[European Union]] law on compensation (and assistance to passengers) in cases of denied boarding, delays or cancellations ([[Regulation 261/2004]]). When flights are cancelled, passengers are supposed to be reimbursed within one week. In 2006, the airline did not always refund tickets in a timely fashion. Passengers occasionally had to wait longer for reimbursement of their expenses.<ref>{{cite news | last = Brignall | first = Miles | title = Are you receiving us, EasyJet? |work=The Guardian |location=UK | date = 16 September 2006 | url = http://money.guardian.co.uk/travel/story/0,,1873612,00.html | access-date =8 February 2008 }}</ref><ref>{{cite news | last = Brignall | first = Miles | title = Take this on board, EasyJet |work=The Guardian |location=UK | date = 23 September 2006 | url = http://money.guardian.co.uk/weekly/story/0,,1878762,00.html | access-date =8 February 2008 }}</ref>

In July 2011, the airline tried to refuse the carriage of a boy with [[muscular dystrophy]] because he had an electric wheelchair.<ref>{{cite web |url = https://www.theguardian.com/money/2011/jun/27/EasyJet-discriminatory-wheelchair-policy |title = EasyJet discriminatory wheelchair policy |work = The Guardian|date = 27 June 2011}}</ref> In separate incidents in 2012, [[paralympian]]s received similar treatment,<ref>{{cite web |url = http://travel.aol.co.uk/2012/10/28/EasyJet-accused-of-discriminating-against-disabled-passengers/ |title = EasyJet accused of discriminating against disabled passengers |publisher = AOL}}</ref> and a French court found the airline guilty of three counts of disability discrimination.<ref>{{cite web |url = https://www.bbc.co.uk/news/world-16552904 |title = EasyJet loses disability discrimination case in France |work = BBC News |date = 13 January 2012}}</ref> In January 2017, the company was fined €60,000 by another French court because it had refused to allow a disabled passenger to the board in 2010; the company cited security concerns and internal regulations but said it would not appeal against the ruling.<ref>{{cite news |url=https://www.theguardian.com/business/2017/jan/20/french-court-fines-easyjet-over-refusal-to-let-disabled-passenger-board |title=French court fines easyJet over refusal to let disabled passenger board |date=20 January 2017 |work=The Guardian |access-date=20 January 2017}}</ref>

In September 2013, a passenger who sent a [[Tweet (social media)|tweet]] complaining about the airline after his flight was delayed said he was initially told he would not be allowed to board the aircraft because of the posting.<ref>{{cite news |author=Felicity Morse |url=https://www.independent.co.uk/news/easyjet-threatens-not-to-let-passenger-board-after-he-criticises-airline-on-twitter-8838441.html |title=EasyJet threatens not to let passenger board after he criticises airline on Twitter |newspaper=The Independent |date=25 September 2013 |access-date=17 January 2014}}</ref>

On 27 August 2020, the airline was sued by a woman over discriminatory concerns. The woman had been asked to switch seats twice in a row, to accommodate two ultra-Orthodox Jewish men.<ref>{{Cite web|date=27 August 2020|title=Passenger sues easyJet after crew told her to move seats to satisfy ultra-Orthodox Jews|url=http://www.theguardian.com/business/2020/aug/27/woman-sues-easyjet-after-being-told-to-move-seats-due-to-ultra-orthodox-jewish-men|access-date=30 August 2020|website=The Guardian|language=en}}</ref>

On 18 August 2023, a blind couple stated the airline "refused" to assist them with booking tickets after a missed previous flight, stating they must book online and "told [them] they couldn't help us". The airline offered an apology and [[Swissport]] and [[ABM Industries|ABM]] who provided passenger assistance service on behalf of the airline that day said they are both "looking into this".<ref>{{Cite news |date=18 March 2023 |title=Blind man says Easyjet staff 'refused to help' him buy flights |language=en-GB |work=BBC News |url=https://www.bbc.com/news/uk-england-merseyside-66541768 |access-date=18 August 2023}}</ref>

=== European AOC ===
{{main|EasyJet Europe}}

Following the UK's referendum vote to leave the European Union, EasyJet announced a plan to establish an Air Operator Certificate (AOC) in another EU member state. This will secure the flying rights of the 30% of EasyJet's network that remains wholly within and between EU states, excluding the UK. EasyJet expected a one-off cost of around £10 million over two years with up to £5 million incurred in the 2017 financial year. The primary driver of the cost is the re-registering of aircraft in an EU AOC jurisdiction.<ref>{{cite web |url=https://mediacentre.easyjet.com/stories/10110 |title=easyJet Media Centre Trading statement |date = 31 December 2016 |website= mediacentre.easyjet.com}}</ref> In July 2017, EasyJet announced that it has applied for, and was subsequently granted by the [[Ministry of Transport (Austria)|Ministry of Transport]], an Austrian Air Operator Certificate (AOC) and operating permit, thereby establishing [[EasyJet Europe]]. The new airline is headquartered in Vienna and will allow EasyJet to continue operating flights across and within European countries after the UK leaves the EU. The first aircraft, an Airbus A320, was re-registered as OE-IVA.<ref>{{cite web |url=https://www.austrianwings.info/2017/07/easyjet-europe-nimmt-betrieb-mit-oesterreichischem-aoc-und-betreiberbewilligung-auf/ |title=EasyJet Europe nimmt Betrieb mit österreichischem AOC und Betreiberbewilligung auf |trans-title=EasyJet Europe starts operating with an Austrian AOC and operator license |website = austrianwings.info |date=20 July 2017 |access-date=20 July 2017}}</ref>

EasyJet announced that the transition would result in no job losses in the UK, as the staff to be employed by EasyJet Europe are already based in the EU27. [[EasyJet UK]] staff would continue to be based in Luton. The group will thus comprise three airlines, EasyJet UK, EasyJet Europe, and EasyJet Switzerland, all of which are owned by EasyJet PLC, which is itself EU owned and controlled, listed on the London Stock Exchange, and based in the UK.<ref>{{Cite news |url=http://mediacentre.easyjet.com/stories/10268/ |title=update on European AOC |website = mediacentre.easyjet.com}}</ref> In May 2018, EasyJet confirmed that it was very close to achieving the required majority EU27 share ownership and that the UK government will nevertheless continue to consider it as a UK airline.<ref>{{cite news |last1=Moores |first1=Victoria |title=EasyJet confirmed as UK airline, despite EU ownership |url=http://atwonline.com/aeropolitics/easyjet-confirmed-uk-airline-despite-eu-ownership |access-date=25 May 2018 |work=Air Transport World |date=24 May 2018 |language=en}}</ref>

==Destinations==
{{main|List of EasyJet destinations}}

[[File:Easyjet map.svg|thumb|right|Countries in which EasyJet operates as of March 2025<ref>{{cite web |date=1 Mar 2025 |title=Route map Easyjet |url=https://www.flightconnections.com/route-map-easyjet-u2 |website=FlightConnections}}</ref><ref>{{cite web |date=1 Mar 2025 |title=Easyjet Online Booking |url=http://www.easyjet.com/ |website=EasyJet}}</ref>]]

As of January 2024 EasyJet serves 183 destinations.<ref name="EasyJet Website">{{cite web |url=http://www.easyjet.com/ |title=EasyJet Website |publisher=EasyJet |access-date=15 July 2023}}</ref>

{| class="wikitable sortable"
|+ Top airports by destinations in 2025
(with more than 20 destinations)<ref>{{Cite web |title=easyJet routes and airport map - FlightsFrom.com |url=https://www.flightsfrom.com/U2 |access-date=2025-03-17 |website=www.flightsfrom.com}}</ref>
! Airport !! [[International Air Transport Association airport code|IATA]] !! Destinations
|-
| {{flagicon|UK}} [[London–Gatwick]] || LGW || 114
|-
| {{flagicon|Switzerland}} [[Geneva Airport|Geneva]] || GVA || 92
|-
| {{flagicon|UK}} [[Manchester Airport|Manchester]] || MAN || 90
|-
| {{flagicon|UK}} [[Bristol Airport|Bristol]] || BRS || 82
|-
| {{flagicon|UK}} [[London–Luton]] || LTN || 75
|-
| {{flagicon|Switzerland}}<br />{{flagicon|France}} [[EuroAirport Basel Mulhouse Freiburg|Basel/Mulhouse/Freiburg]]<br />{{flagicon|Germany}}|| BSL|| 75
|-
| {{flagicon|Italy}} [[Milan–Malpensa]]|| MXP || 73
|-
| {{flagicon|Germany}} [[Berlin Brandenburg Airport|Berlin Brandenburg]]|| BER || 60
|-
| {{flagicon|France}} [[Lyon–Saint-Exupéry Airport|Lyon]]|| LYS || 56
|-
| {{flagicon|Netherlands}} [[Amsterdam Airport Schiphol|Amsterdam]]|| AMS || 54
|-
| {{flagicon|Italy}} [[Naples Airport|Naples]]|| NAP || 53
|-
| {{flagicon|UK}} [[Edinburgh Airport|Edinburgh]]|| EDI || 52
|-
| {{flagicon|France}} [[Nice Côte d'Azur Airport|Nice]] || NCE || 51
|-
| {{flagicon|France}} [[Paris–Charles de Gaulle]] || CDG || 50
|-
| {{flagicon|UK}} [[Belfast–International]] || BFS || 44
|-
| {{flagicon|UK}} [[Birmingham Airport|Birmingham]]|| BHX || 39
|-
| {{flagicon|France}} [[Bordeaux-Mérignac Airport|Bordeaux]]|| BOD || 38
|-
| {{flagicon|UK}} [[Glasgow Airport|Glasgow]]|| GLA || 37
|-
| {{flagicon|Spain}} [[Palma de Mallorca Airport|Palma de Mallorca]]|| PMI|| 36
|-
|{{flagicon|UK}} [[Liverpool John Lennon Airport|Liverpool]]
|LPL
|34
|-
| {{flagicon|France}} [[Nantes Atlantique Airport|Nantes]]|| NTE || 33
|-
| {{flagicon|Portugal}} [[Lisbon Airport|Lisbon]]|| LIS || 31
|-
| {{flagicon|Portugal}} [[Porto Airport|Porto]]|| OPO || 28
|-
| {{flagicon|France}} [[Paris–Orly]] || ORY || 27
|-
|{{flagicon|Spain}} [[Alicante–Elche Miguel Hernández Airport|Alicante]]
|ALC
|24
|-
|{{flagicon|Spain}} [[Málaga Airport|Málaga]]
|AGP
|24
|-
|{{flagicon|Morocco}} [[Marrakesh Menara Airport|Marrakech]]
|RAK
|24
|-
|{{flagicon|Spain}} [[Josep Tarradellas Barcelona–El Prat Airport|Barcelona]]
|BCN
|22
|-
|{{flagicon|Italy}} [[Milan Linate Airport|Milan–Linate]]
|LIN
|21
|-
|{{flagicon|Czechia}} [[Václav Havel Airport Prague|Prague]]
|PRG
|21
|-
|{{flagicon|Spain}} [[Tenerife South Airport|Tenerife]]
|TFS
|21
|-
|{{flagicon|Spain}} [[Lanzarote Airport|Lanzarote]]
|ACE
|20
|-
|}

==Codeshare agreements==
In 2013, EasyJet entered a commercial agreement with [[Transaero]] to set up a [[codeshare agreement]],<ref>{{cite web |title=Transaero Airlines and EasyJet Sign Commercial Agreement Press Statement |url=http://transaero.ru/en/company/press-centre/news?year=2013&id=300913_press |url-status=dead |archive-url=https://web.archive.org/web/20150223023239/http://transaero.ru/en/company/press-centre/news?year=2013&id=300913_press |archive-date=23 February 2015 }}</ref><ref>{{cite web |title=EasyJet – Transaero codeshare |url=http://www.breakingtravelnews.com/news/article/transaero-airlines-and-easyjet-sign-commercial-agreement/ |website = breakingtravelnews.com}}</ref> whereby Transaero acquired the right to sell a certain number of seats on EasyJet's Moscow ([[Moscow Domodedovo Airport|Domodedovo]]) – London (Gatwick) route. This was the first codeshare agreement for EasyJet; it was terminated when Transaero Airlines ceased to operate in October 2015.<ref>{{cite web |title=Transaero to Cease Operations October 26 |url=http://www.frequentbusinesstraveler.com/2015/10/transaero-to-cease-operations-october-26/ |website = frequentbusinesstraveler.com |date = October 2015}}</ref> Citing diminishing demand on the route, EasyJet ceased all flights to Moscow in March 2016.<ref>{{cite web |title=EasyJet to Halt Moscow Flights on Slumping Demand |url=https://www.bloomberg.com/news/articles/2015-09-11/easyjet-to-halt-moscow-flights-on-slumping-demand |publisher = Bloomberg |date = 11 September 2015}}</ref>

EasyJet has a reward miles sharing agreement with [[Emirates (airline)|Emirates]].<ref>{{cite web |url=http://www.easyjet.com/en/help/booking/emirates-skywards |title=with Emirates Skywards |publisher=EasyJet |access-date=7 April 2017}}</ref>

=== Interline agreements and other airline partners ===
Easyjet also has Interline agreements and partnership with the following airlines:
* [[Aegean Airlines]]<ref name="Codeshares">{{Cite web |title=Airline Partners {{!}} About Aegean |url=https://en.about.aegeanair.com/company/partners/airline-partners/ |access-date=2024-09-26 |website=Aegean Airlines |language=en}}</ref>
* [[Corsair International]]<ref name="auto">{{cite web|url=https://www.aviation24.be/airlines/easyjet/easyjet-adds-four-new-partner-airlines-neos-aurigny-la-compagnie-corsair-worldwide-easyjet-distribution-service/|title=easyJet adds four new partner airlines (Neos, Aurigny, La Compagnie, Corsair) to 'Worldwide by easyJet' distribution service|last=Orban|first=André|website=Aviation24.be|date=30 September 2017|access-date=28 December 2021}}</ref>
* [[Etihad Airways]]<ref>{{cite web|url=https://www.etihad.com/en/news/etihad-airways-and-easyjet-enter-into-new-partnership|title=Etihad Airways and Easyjet enter into new partnershipPublisher=Etihad|access-date=15 April 2025}}</ref>
* [[Icelandair]]<ref>{{Cite web|url=https://mediacentre.easyjet.com/story/14550/icelandair-becomes-easyjet-worldwide-partner|title=Home|website=mediacentre.easyjet.com}}</ref>
* [[La Compagnie]]<ref name="auto"/>
* [[Neos (airline)|Neos]]<ref>{{Cite web|url=https://aviationweek.com/air-transport/airports-networks/easyjet-neos-collaborate-new-italian-connections|title=EasyJet, Neos To Collaborate On New Italian Connections &#124; Aviation Week Network|website=aviationweek.com}}</ref>
* [[Norse Atlantic Airways]]<ref>{{cite web | url=https://connections.flynorse.com/ | title=Find and book connecting flights with partner airlines | website=Norse Atlantic Airways | access-date=26 December 2024}}</ref>
* [[Play (airline)|Play]]<ref>{{cite web|url=https://connect.flyplay.com/|title=Play Connect|work=Play|access-date=6 June 2024}}</ref>
* [[Sky Express (Greece)|Sky Express]]<ref>{{Cite web|url=https://www.skyexpress.gr/en/news/new-cooperation-for-sky-express-with-the-growing-network-of-easy-jet|title = EasyJet, another travel buddy joins the club!}}</ref>
* [[Virgin Atlantic]]<ref>{{Cite web|url=https://flywith.virginatlantic.com/za/en/partner-airlines/Easyjet.html|title=Worldwide by easyJet &#124; Our Partner Airlines &#124; Virgin Atlantic|website=flywith.virginatlantic.com}}</ref>
* [[Westjet]]<ref>{{Cite web|url=https://aviationweek.com/air-transport/airports-networks/easyjet-unveils-long-haul-partnership|title=easyJet unveils long-haul partnership &#124; Aviation Week Network|website=aviationweek.com}}</ref>

== Incidents ==

* On 15 September 2006, [[EasyJet Flight 6074]], an [[Airbus A320 family|Airbus A319-111]], [[Aircraft registration|registered]] as G-EZAC, suffered a major electrical failure, rendering the radio, [[autopilot]], [[Traffic collision avoidance system|TCAS]], and [[electronic flight instrument system]] inoperable, among other critical systems. This nearly caused a [[mid-air collision]] with another aircraft, an [[American Airlines]] [[Boeing 777]], which diverted from its collision course with fewer than 30 seconds to spare. The A319's pilots continued their flight straight to [[Bristol Airport|Bristol]] out of fear of being [[List of aircraft shootdowns|shot down]], since the failure knocked out their [[Transponder (aeronautics)|transponder]]. This made it impossible for the aircraft to be tracked by [[air traffic controller|air traffic control]], which potentially would have forced the assumption that it had been [[Aircraft hijacking|hijacked]] were it to deviate from its initially approved flight path without clearance.<ref>{{Cite web |title=Report: Easyjet A319 near Nantes on Sep 15th 2006, electrical failure leads to losscomm |url=https://avherald.com/h?article=41eb245c |access-date=2024-07-14 |website=avherald.com}}</ref><ref>{{Cite web |title=Serious incident Airbus A319-111 G-EZAC, Friday 15 September 2006 |url=https://asn.flightsafety.org/wikibase/147063 |access-date=2024-07-14 |website=asn.flightsafety.org}}</ref>

==Fleet==
[[File:G-EZDU Airbus A319 Easyjet (10843149586).jpg|thumb|An EasyJet [[Airbus A319-100]] wearing the former livery]]
[[File:Airbus A320 G-UZLB of EasyJet 6.jpg|thumb|An EasyJet [[Airbus A320neo family#A320neo|Airbus A320neo]]]]
[[File:EasyJet A321neo at BFS.jpg|alt=|thumb|An EasyJet [[Airbus A321neo]]]]
[[File:EasyJet Boeing 737-204; G-BECG, January 1997 AXV (4791175974).jpg|thumb|A former EasyJet [[Boeing 737|Boeing 737-200]] in 1997]]
[[File:Easyjet.b737-700.g-ezjr.bristol.arp.jpg|thumb|A former EasyJet [[Boeing 737-700]] in 2005]]

===Current group fleet===
EasyJet PLC's fleet consists entirely of [[Airbus A320 family]] aircraft. {{As of|2025|3}}, the group operates the following aircraft:<ref name="airbus.com"> Airbus Orders and Deliveries (XLS), monthly updated, accessed via {{cite web |title = Orders & deliveries |work=Airbus |date=3 April 2024 |publisher=Airbus SAS |url=https://www.airbus.com/en/products-services/commercial-aircraft/market/orders-and-deliveries}}</ref>

{| class="wikitable" style="text-align:center; margin-left: auto; margin-right: auto; border: none;"
|+ EasyJet fleet
|-
!style="width:125px;"|Aircraft
!In service
!Orders
!Passengers
!Notes
|-
| rowspan="2" |[[Airbus A319-100]]
|1
| rowspan="2" |&mdash;
|150
| rowspan="2" |To be retired by 2027.<br> To be replaced by [[Airbus A320neo family|Airbus A320neo]].<ref>{{Cite web |last=Aeroflap |date=2023-03-03 |title=EasyJet plans to retire almost half of its Airbus A319s |url=https://www.aeroflap.com.br/en/easyjet-plans-to-retire-almost-half-of-its-airbus-a319/ |access-date=2024-06-01 |website=Aeroflap |language=en}}</ref>
|-
|81
|156
|-
| rowspan="2" |[[Airbus A320-200]]
|25
| rowspan="2" |&mdash;
|180
| rowspan="2" |Largest operator.<ref>{{Cite web |date=2024-04-03 |title=Orders and Deliveries {{!}} Airbus |url=https://www.airbus.com/en/products-services/commercial-aircraft/orders-and-deliveries |access-date=2025-02-05 |website=www.airbus.com |language=en}}</ref>
|-
|155
|186
|-
| rowspan="2" |[[Airbus A320neo]]
|71
| rowspan="2" |126
|186
| rowspan="2" |To replace [[Airbus A319]].
|-
|3
|188
|-
|[[Airbus A321neo]]
|19
|165
|235
|Airbus Cabin Flex (ACF) configuration.<ref name="ACF order conv">{{cite web |url=https://www.flightglobal.com/news/articles/pictures-easyjets-first-a321neo-makes-farnborough-450477/ |title=Pictures: EasyJet's first A321neo makes Farnborough debut |last=Mellon |first=James |website=[[FlightGlobal]] |publisher=Reed Business Information Limited |date=18 July 2018 |access-date=7 June 2019}}</ref>
|-
!Total
!355
!291
! colspan="2" |
|}

===Fleet strategy and aircraft orders===
In common with other [[low-cost carrier]]s, EasyJet has a strategy of operating just one aircraft type. Initially, it used [[Boeing 737]] aircraft exclusively, but in October 2002, it ordered 120 [[Airbus A319]] aircraft, plus 120 [[Option (aircraft purchasing)|options]].<ref name="KE"/><ref name="ABORD1">{{cite news | last = Osborne | first = Alistair | title =Snub for Boeing as Airbus lands EasyJet deal |work=The Daily Telegraph | date = 15 October 2002 | url = https://www.telegraph.co.uk/money/main.jhtml?xml=/money/2008/01/10/cxmktrep110.xml | archive-url = https://web.archive.org/web/20080119183759/http://www.telegraph.co.uk/money/main.jhtml?xml=/money/2008/01/10/cxmktrep110.xml | url-status = dead | archive-date = 19 January 2008 | access-date =21 January 2008 | location=London}}</ref> Since then, all orders have been from the Airbus A320 family, and the Boeing aircraft have been phased out. With the acquisition of [[GB Airways]] in 2007, EasyJet inherited nine Airbus A320 and six [[Airbus A321]] aircraft. This gave the airline some time to evaluate the feasibility of operating these larger aircraft. Based on this evaluation, EasyJet exchanged 25 A319 orders for A320s in July 2008 and later removed the A321 aircraft from the fleet.<ref name="GB1"/><ref name="GB2"/><ref name="GB3"/><ref name="GB4"/>

On 18 June 2013, the airline announced an intention to acquire &ndash; subject to shareholder approval &ndash; 35 Airbus A320 aircraft, for delivery between 2015 and 2017, and 100 Airbus A320neo aircraft for delivery between 2017 and 2022.<ref name="neo-order">{{cite web |url=http://corporate.EasyJet.com/media/latest-news/news-year-2013/18-06-2013-en.aspx?sc_lang=en |title=easyJet Media Centre |work=easyjet.com |date = 18 June 2013}}</ref> As part of the agreement, the airline will have purchase rights on a further 100 A320neo aircraft.<ref name="neo-order" /> The current generation A320s and fifty of the A320neos will replace the current A319 aircraft.<ref name="neo-order" />

On 15 May 2017, EasyJet announced the conversion of 30 A320neo orders into A321neo aircraft to be used on busier routes.<ref name="ACF order conv" /> The then-CEO of EasyJet, Carolyn McCall, stated of the change: "bigger planes would help easyJet increase capacity in slot-constrained airports at peak times, such as Geneva, Amsterdam and London Gatwick". She added that the A321neos would help to cut costs by 9 per cent.<ref>{{cite news |url=https://www.ft.com/content/23b94648-3a08-11e7-ac89-b01cc67cfeec |archive-url=https://ghostarchive.org/archive/20221210/https://www.ft.com/content/23b94648-3a08-11e7-ac89-b01cc67cfeec |archive-date=10 December 2022 |url-status=live |title=EasyJet's losses widen on sterling weakness |website=Financial Times |date=16 May 2017 |language=en-GB |url-access=subscription |access-date=25 February 2018}}</ref> The company took delivery of the first A321neo on 18 July 2018 at the [[Farnborough International Airshow]].<ref>{{cite web |url=https://www.pilotcareernews.com/easyjet-takes-delivery-of-first-a321neo/ |title=easyJet takes delivery of first A321neo |publisher=Pilot Career News |date=24 July 2018 |access-date=24 July 2018}}</ref>

On 20 November 2018, EasyJet ordered an additional 17 A320neo, taking their total neo order, including the A321neo, to 147.<ref>{{cite web |url=https://www.airbus.com/newsroom/press-releases/en/2018/11/easyjet-orders-additional-17-a320neo.html |title=EasyJet orders additional 17 A320neos |publisher=Airbus |access-date=20 November 2018}}</ref> On 19 November 2019, EasyJet ordered an additional 12 A320neo, taking the total neo orders, including the A321neo, to 159.<ref>{{cite web|url=https://www.airbus.com/newsroom/press-releases/en/2019/11/easyjet-orders-12-more-airbus-a320neo-aircraft.html|title=EasyJet orders 12 more Airbus A320neo aircraft|website=Airbus|language=en|access-date=13 January 2020}}</ref>

On 20 July 2022, during the Farnborough International Airshow, EasyJet confirmed the placing of an order for 56 A320neo, including an upsizing of 18 A320neo from their original order to the longer A321neo model. EasyJet was reported to have secured a significant reduction on the list price of the aircraft as part of their original 2013 deal with Airbus.<ref>{{Cite web |date=20 July 2022 |title=easyJet confirms order for a further 56 A320neo Family aircraft {{!}} Airbus |url=https://www.airbus.com/en/newsroom/press-releases/2022-07-easyjet-confirms-order-for-a-further-56-a320neo-family-aircraft |access-date=14 September 2022 |website=www.airbus.com |language=en}}</ref>

In December 2023, the airline ordered ‍56 A320neo and 101 A321neo aircraft.<ref>{{cite news |date=19 December 2023 |title=Airbus wins order from easyJet for additional 157 aircraft |url=https://www.reuters.com/business/aerospace-defense/airbus-wins-order-easyjet-additional-157-aircraft-2023-12-19/ |access-date=24 December 2023 |newspaper=Reuters}}</ref>

==Services==

===Booking===
[[File:Boeing 737-33V, EasyJet Airline AN0219188.jpg|thumb|An EasyJet Boeing 737-33V in the telephone number livery]]
Initially, booking was by telephone only; as a means of promoting this, all of the airline's aircraft were painted with the booking telephone number. There is no incentive for [[travel agent]]s to book flights on the airline because it does not pay [[commission (remuneration)|commission]]s, which is an industry-standard practice for low-cost carriers.<ref name="KE"/>

In December 1997, one of EasyJet's design and advertising agencies suggested to Stelios Haji-Ioannou that he should consider trialling a website for direct bookings. Haji-Ioannou's reply was: "The Internet is for nerds, it will never make money for my business!" Other executives of the airline saw the potential and approved a website trial involving putting a different telephone reservation number on the website to track success. Once Haji-Ioannou saw the results, he changed his mind and an e-commerce website capable of offering real-time online booking went live in April 1998; this was the first such website for a low-cost carrier in Europe.<ref name="KE"/><ref>{{cite web | title = Stelios: Nerds showed me the way | publisher = SHY-Connection.com | date = 11 July 2005 | url = http://www.shy-connection.com/bamboo_central/2005/07/stelios_nerds_s.html | access-date = 21 January 2008 | url-status = dead | archive-url = https://web.archive.org/web/20070223114629/http://www.shy-connection.com/bamboo_central/2005/07/stelios_nerds_s.html | archive-date = 23 February 2007 | df = dmy-all }}</ref><ref>{{cite web | title = Q&A with easyGroup's Stelios Haji-Iaonnou |work=Bloomberg BusinessWeek | date = 9 July 2001 | url = http://www.businessweek.com/magazine/content/01_28/b3740632.htm | archive-url = https://web.archive.org/web/20010808073018/http://www.businessweek.com/magazine/content/01_28/b3740632.htm | url-status = dead | archive-date = 8 August 2001 | access-date =21 January 2008}}</ref>

In December 2001, the airline switched from a third-party reservation system to an in-house system.<ref>{{cite web | title = EasyJet wins reservation system copyright case | publisher=out-law.com | date = 8 October 2004 | url = http://www.out-law.com/page-4786 | access-date =11 October 2010}}</ref> Internet bookings were priced cheaper than booking by telephone to reflect the reduced [[call centre]] costs; as a further means of encouraging the use of the website, aircraft were repainted with the web address. Within a year, over 50% of bookings were made using the website; by April 2004, the figure had reportedly jumped to 98%.<ref name="KE"/>

In December 2011, EasyJet launched their mobile app on the [[App Store (Apple)|App Store]] and [[Google Play Store]] allowing customers to book flights and store boarding passes.<ref>{{Cite web |title=Mobile Pioneers |url=https://www.travelport.com/customer-story/easyjet |access-date=10 November 2023 |website=Travelport |language=en-US}}</ref> In 2019, the app accounted for 21.8% of bookings made with the airline.<ref>{{Citation |title=Battle of the airlines – easyJet & Travelport | date=4 September 2019 |url=https://www.youtube.com/watch?v=bS5EtaSq7c8 |access-date=10 November 2023 |language=en}}</ref>

===Cabin and onboard services===
[[File:EasyJet, Airbus A320neo, G-UZHP.jpg|thumb|Interior of an EasyJet A321neo]]
The airline's main fleet, comprising Airbus A319, A320, A320neo and A321neo aircraft, carry up to 156, 186, 188 and 235 passengers, respectively, depending on the layout. An Airbus A319 carries 150 to 156 passengers depending on the layout in a single-class configuration, but as the airline does not serve meals on its shorter flights, it opted for smaller galleys and had a [[Aircraft lavatory|lavatory]] installed in unused space at the rear of the aircraft. The space saved by having smaller galleys allowed for the installation of 156 seats. Due to this seating arrangement, to satisfy safety requirements, the airline's Airbus A319 aircraft have two pairs of over-wing exits, instead of the standard one-pair configuration found on most Airbus A319 aircraft.<ref name="AFI">Airbus Orders and Deliveries (XLS), accessed via {{cite web |title = Orders & deliveries |work=Airbus |publisher=Airbus SAS |url=http://www.airbus.com/aircraft/market/orders-deliveries.html |date=30 November 2017|access-date=17 December 2017}} The figures include aircraft delivered to sister airlines EasyJet Europe and EasyJet Switzerland.</ref><ref name="319CAB">{{cite web |title=A319 Cabin layout |publisher=[[Airbus]] |url=http://www.airbus.com/en/aircraftfamilies/a320/a319/cabin_layout.html |access-date=21 January 2008 |archive-url=https://web.archive.org/web/20071208073353/http://www.airbus.com/en/aircraftfamilies/a320/a319/cabin_layout.html |archive-date=8 December 2007 |url-status=dead  }}</ref><ref name="AFD">{{cite web|title=Airbus family differences |publisher=Aircraftspotting.net |url=http://www.aircraftspotting.net/aircraft/airbus_a320.html |access-date=21 January 2008 |archive-url=https://web.archive.org/web/20071210143941/http://www.aircraftspotting.net/aircraft/airbus_a320.html |archive-date=10 December 2007 |url-status=dead  }}</ref>

EasyJet does not provide complimentary meals or drinks on its flights (except for some occasional charter flights operated by the airline). Passengers may purchase items on board from the "Eat Drink Shop" [[buy on board]] programme.<ref>{{cite web|url=http://www.EasyJet.com/common/img/EasyJet_may08.pdf|title=EasyJet Shop May 2008|website=EasyJet|access-date=11 October 2008|pages=26–27|archive-url=https://web.archive.org/web/20081022090533/http://www.easyjet.com/common/img/easyJet_may08.pdf|archive-date=22 October 2008|url-status=dead}}</ref> Onboard sales are an important part of the airline's [[ancillary revenue]]; gifts such as fragrances, cosmetics, gadgets as well as duty-free cigarettes, rolling tobacco and a large selection of spirits. The airline's monthly [[inflight magazine]] is called ''The Traveller''.<ref>{{cite web | title = EasyJet Inflight Magazine | publisher=Ink Publishing | url = http://www.EasyJetinflight.com | access-date =26 January 2008}}</ref>

The airline had previously provided in-flight entertainment (IFE) in some aircraft, such as the ex-GB Airways fleet, using drop-down screens on some Airbus aircraft; by 2018, all use of IFE had been discontinued. The airline offers headphones for purchase, along with a travel pillow and eyeshades, subject to stock. During 2017, 'Air Time' was introduced on some [[EasyJet Switzerland]] flights, which enables passengers to connect to watch a selection of films and read books through an on-board [[WiFi]] network; this service is provided by [[Rakuten]].<ref>{{cite web |url=http://www.easyjet.com/en/air-time/rakuten |title=Rakuten {{!}} easyJet Air Time |website=www.easyjet.com |language=en-GB |access-date=25 February 2018}}</ref>

===Frequent flyer, business travel and loyalty products===
Three distinct loyalty products are offered, tailored towards business and frequent flyers. These are Flexi Fare, EasyJet Plus and a new frequent traveller loyalty programme called Flight Club. Flexi Fare<ref>{{cite web | title = Flexi Fare | url = http://www.easyjet.com/en/help/booking/flexi-fares | access-date =28 December 2016}}</ref> is a type of ticket that is usually more expensive than the regular fare and comparable to a business ticket with other airlines. This ticket offers additional flexibility, including unlimited free date changes within a set period, free route changes, complimentary checked baggage (1x20 kg), an increased carry-on baggage allowance, and a £7.50 on-board refreshment voucher. EasyJet Plus is an annual subscription product targeted at frequent flyers,<ref>{{cite web | title = easyJet Plus | url = https://plus.easyjet.com | access-date =28 December 2016}}</ref> both business and leisure. This service offers free allocated seating (including extra legroom), priority check-in, fast-track security, speedy boarding and extra cabin baggage. The airline's loyalty programme is called Flight Club.<ref>{{cite web | title = Flight Club | url = http://www.easyjet.com/en/help/booking/flight-club | access-date =28 December 2016}}</ref>

===EasyJet Hotels and EasyJet Holidays===
On 14 December 2004, EasyJet and Hotelopia, a subsidiary of [[First Choice Holidays]], launched the co-branded EasyJetHotels accommodation booking service. EasyJetHotels offers accommodation products throughout the airline's network. Customers booking flights through the airline's website are provided with quotes for several hotels at their destination. Alternatively, customers can book accommodation separately at the EasyJetHotels website.<ref>{{cite news | last = Garrahan | first = Matthew | title = First Choice seals EasyJet hotel deal |work=Financial Times | date = 15 December 2004 | url = http://www.ft.com/cms/s/0/7746e08e-4e40-11d9-9351-00000e2511c8.html | access-date =26 January 2008}}</ref><ref>{{cite press release | title = EasyJet launches EasyJetHotels with Hotelopia as its new exclusive accommodation partner | publisher = EasyJet | date = 14 December 2004 | url = http://www.EasyJet.com/EN/News/20041214_01.html | access-date = 26 January 2008 | url-status = dead | archive-url = https://web.archive.org/web/20080315153919/http://www.easyjet.com/EN/News/20041214_01.html | archive-date = 15 March 2008 | df = dmy-all }}</ref>

On 28 June 2007, the airline expanded its relationship with Hotelopia by launching EasyJet Holidays, which offers Travel Trust Association protected [[package holiday]]s made up of EasyJet flights and Hotelopia accommodation products.<ref>{{cite press release | title = The death of traditional, inflexible package holidays – EasyJetHolidays gives total flexibility of hotel and low-cost flight combinations | publisher = EasyJet | date = 27 June 2007 | url = http://www.EasyJet.com/EN/News/death_of_traditional_package_holidays.html | access-date = 26 January 2008 | url-status = dead | archive-url = https://web.archive.org/web/20080205010853/http://www.easyjet.com/EN/News/death_of_traditional_package_holidays.html | archive-date = 5 February 2008 | df = dmy-all }}</ref><ref>{{cite web | title = Financial Protection for package holidays booked with EasyJet | publisher = Travel Trust Association | url = http://cwz.traveltrust.co.uk/Default.aspx?tabid=62 | access-date = 26 January 2008 | url-status = dead | archive-url = https://web.archive.org/web/20080209142316/http://cwz.traveltrust.co.uk/Default.aspx?tabid=62 | archive-date = 9 February 2008 | df = dmy-all }}</ref>

On 6 November 2010, the airline started a venture with Low Cost Travel Group, to offer flights dynamically packaged with Low Cost Travel Group's accommodation through the EasyJet Holidays website. As of March 2011, EasyJet Holidays has provided holidays and city breaks to all of the airline's routes.<ref>{{cite news| title = Low Cost beats OHG to EasyJet Holidays | website=Financial Times | date = 6 November 2010 | url = http://www.ft.com/cms/s/0/7746e08e-4e40-11d9-9351-00000e2511c8.html | access-date =27 January 2011}}</ref>

A mid November 2019 report indicated that the company planned to relaunch the package holiday business, after the bankruptcy of former competitor [[Thomas Cook Group|Thomas Cook]].<ref>{{cite web |url=https://www.bbc.com/news/business-50471282 |title=EasyJet relaunches package holiday business |date=19 November 2019 |work=BBC News |access-date=23 November 2019 }}</ref><blockquote>"The total European package holidays market is worth around £61bn per year ... we know customers want holidays with various durations and not the traditional seven and 14 nights. The UK alone is a £13bn market and has grown by 6% annually," according to a company spokesperson.</blockquote>

==References==
{{reflist}}

===Bibliography===
{{refbegin}}
* {{cite book | last = Jones | first = Lois | title = EasyJet: the Story of Britain's Biggest Low-Cost Airline | publisher=Aurum Press | location = London | year = 2007 | isbn = 978-1-84513-247-7 }}
{{refend}}

==External links==
* {{Commons category-inline}}
* {{Official website}}

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