Editing Mahanagar Telephone Nigam Limited

{{Short description|Subsidiary of Bharat Sanchar Nigam Limited}}
{{Use British English|date=November 2019}}
{{Use dmy dates|date=November 2019}}
{{Infobox company
| name = Mahanagar Telephone Nigam Limited<br>(Metropolitan Telephone Corporation Limited)
| logo = MTNL Logo.svg
| logo_size = 150px
| logo_alt = 
| logo_caption = 
| image = 
| image_size = 
| image_alt = 
| image_caption = 
| former_name = Bombay Telephone Limited
| type = [[Subsidiary]] of [[Bharat Sanchar Nigam Limited]]
| traded_as = 
| ISIN = 
| industry = [[Telecommunication]]s
| predecessor = <!-- or: | predecessors = -->
| founded = {{Start date and age|df=yes|1986|04|01}}<ref name="About-Us">{{cite web |title=About Us |url=https://mtnldelhi.in/customercare/aboutus.html |website=MTNL Delhi |access-date=5 April 2019}}</ref>
| founder = [[Government of India]]
| defunct = 
| hq_location = Mahanagar Doorsanchar Sadan, 9, CGO Complex, [[Lodi Road]]
| hq_location_city = [[New Delhi]]
| hq_location_country = [[India]]<ref>{{cite web |title=Contact Us |url=https://mtnl.in/contactus.html |website=MTNL |access-date=5 April 2019}}</ref>
| num_locations = 
| num_locations_year = <!-- Year of num_locations data (if known) -->
| areas_served = {{ubl|[[India]]|[[Mauritius]]|[[Nepal]]<ref name="About Us"/>}}
| key_people = ROBERT J RAVI, [[Indian Telecommunication Service|ITS]] <br />{{Small|(Chairman & MD BSNL)}}<ref>{{cite news|url=https://www.business-standard.com/article/pti-stories/bsnl-cmd-p-k-purwar-takes-charge-of-mtnl-120041501762_1.html|title=BSNL CMD P K Purwar takes charge of MTNL|date=2020-04-15|publisher=[[Business Standard]]}}</ref>
| products = {{Unbulleted list
  | [[Broadband Internet access|Wired and Wireless Broadband]]
  | [[Digital television]]
  | [[FTTH]]
  | [[Landline|Fixed-line telephony]] 
  | [[Mobile phone|Mobile telephony]]
  | [[IPTV]]
  }}
| brands = 
| services = 
| revenue = {{decrease}} {{INRConvert|1798.41|c}}<ref name="Audited Financial Results of MTNL for FY 2020-21">{{cite web |title= Audited Financial Results of MTNL for FY 2020-21 |url=https://mtnl.in/afrm2021.pdf |website=MTNL |access-date=18 September 2021}}</ref>
| revenue_year = FY21
| operating_income = {{decrease}} {{INRConvert|-2451.79|c}}<ref name="Audited Financial Results of MTNL for FY 2020-21"/>
| income_year = FY21
| net_income = {{decrease}} {{INRConvert|-2451.79|c}}<ref name="Audited Financial Results of MTNL for FY 2020-21"/>
| net_income_year = FY21
| assets = {{decrease}} {{INRConvert|13350.75|c}}<ref name="Audited Financial Results of MTNL for FY 2020-21"/>
| assets_year = FY21
| equity = {{decrease}} {{INRConvert|-16039.88|c}}<ref name="Audited Financial Results of MTNL for FY 2020-21"/>
| equity_year = FY21
| owner = [[Bharat Sanchar Nigam Limited]] (100%)
| parent = 
| num_employees = 3,309
| num_employees_year = As of Mar 2024
| divisions = {{ubl|[[Mahanagar Telephone Mauritius Limited]] (MTML)<ref name="About Us"/>}}
| subsid = 
| module = <!-- Used to embed other templates -->
| website = {{ubl|{{URL|https://www.mtnl.in/}}|{{URL|https://mtnldelhi.in/}}|{{URL|http://mtnlmumbai.in/}}}}
| footnotes = 
}}

'''Mahanagar Telephone Nigam Limited''' (abbreviated as '''MTNL''') ({{Translation|'''Metropolitan Telephone Corporation Limited'''}}) is a wholly owned [[subsidiary]] of [[Bharat Sanchar Nigam Limited]].<ref name="BSNL MTNL merger">{{cite news|url=https://www.thehindubusinessline.com/info-tech/mtnl-to-be-a-bsnl-subsidiary/article28749551.ece|title=MTNL to be a BSNL subsidiary|date=2019-06-29|work=[[The Hindu]]}}</ref> Headquartered in New Delhi, India. MTNL provides services in the metro cities of [[Mumbai]] and [[New Delhi]] in [[India]] and in the island nation of [[Mauritius]] in [[Africa]]. It had a [[monopoly]] in Mumbai and New Delhi until 1992, when the telecom sector was opened to other service providers. "एमटीएनएल है, तो सही है" {"MTNL hai to sahi hai"} (Meaning: If MTNL is there, then everything is fine) & "Transparency makes us different" is its motto.<ref>{{cite news |last1=Sahoo |first1=Madhusudan |title=Sale only option for terminally ill MTNL! |url=https://www.dailypioneer.com/2016/page1/sale-only-option-for-terminally-ill-mtnl.html |access-date=7 June 2018 |work=The Pioneer |date=15 September 2016 |language=en}}</ref><ref>{{cite news |title=MTNL files NYSE plan for listing |url=https://www.thehindubusinessline.com/2000/05/03/stories/020368r4.htm |access-date=7 June 2018 |work=The Hindu Businessline |date=3 May 2000}}</ref><ref>{{cite news |last1=Khanna |first1=Sundeep |title=MTNL's woes show PSUs need a long-term game plan |url=https://www.livemint.com/Opinion/oDx9YBWLaQHHXVjBp24utK/MTNLs-woes-show-PSUs-need-a-longterm-game-plan.html |access-date=7 June 2018 |work=Live Mint |date=12 December 2017}}</ref> {{As of|May 2024}}, it has 1.92&nbsp;million subscribers.<ref name="TRAI">{{Cite web|url=https://trai.gov.in/sites/default/files/Corrigendum_Jun_17092021.pdf|title=Corrigendum to press release no. 37/2021 dated 23rd August, 2021|website=www.trai.gov.in|date=17 September 2021}}</ref>

== Name ==
It has its name derived from [[Hindi]]: ''mahanagar'' meaning "metropolis" (''maha'' "big", ''nagar'' "city") and ''nigam'' meaning "corporation". ({{Translation|Metropolitan Telephone Corporation Limited}}).

== History ==
Bombay Telephone was founded in 1882. The first telephone exchange in Mumbai began operations on 28 January 1882.<ref name="About Us">{{cite web|title=About Us – MTNL Mumbai|url=http://www.mtnlmumbai.in/index.php/about-us|publisher=Mahanagar Telephone Nigam|access-date=25 September 2014}}</ref> Delhi's first telephone system was established in 1911.<ref>{{cite web|url=http://mtnl.net.in/history.htm|title=History|publisher=MTNL|access-date=25 September 2014|url-status=dead|archive-url=https://web.archive.org/web/20160312172600/http://mtnl.net.in/history.htm|archive-date=12 March 2016|df=dmy-all}}</ref> Mahanagar Telephone Nigam was created by the Government of India in 1986 to oversee the telephone services of Delhi and Mumbai.<ref name="About Us" />

== Products ==

=== Telephone and Mobile ===
MTNL provides [[landline|fixed line telephones]] and [[Wireless local loop|WLL]] services. It also provides mobile services on [[GSM]] and [[CDMA]] platforms. MTNL's various service brands are:
:''Dolphin'' – a postpaid GSM service which also provides value-added services such as [[3G]],
:''Trump'' – a prepaid GSM service, similar to Dolphin,
:''Garuda'' – a WLL service which provides an ''FW'' tariff, and a ''Mobile'' tariff

Phone numbers belonging to MTNL start with the prefix '''2''' in [[landline|fixed line telephones]] and [[Wireless local loop|WLL]]. In [[GSM]], mobile numbers start with the prefixes 901x, 9757, 9868, 9869, 9968, and 9969.

MTNL's efficiency has drastically improved over the years. In the past, a customer had to wait much longer to secure a connection, but now he/she can receive a connection within hours of the subscription request being filed.

===Spectrum frequency holding summary===
MTNL owns spectrum in 900&nbsp;MHz, 1800&nbsp;MHz, and 2100&nbsp;MHz bands across two circle of [[India|country]].<ref>{{citation |url=https://onlytech.com/india-telecom-spectrum-chart/|publisher=Only Tech|access-date=9 February 2021|title=Pan India Telecom Spectrum holding chart 2021 (updated)|date=25 March 2020 }}</ref>
{| class="wikitable sortable plainrowheaders"
|- style="background:#ccc; text-align:center;"
! scope="col" | [[Telecom circle]] coverage
! scope="col" | E-[[GSM]]<br />900[[Frequency|MHz]]<br />[[GSM frequency bands|Band 8]]
! scope="col" | [[GSM]] / FD-[[LTE (telecommunication)|LTE]]<br />1800[[Frequency|MHz]]<br />[[LTE frequency bands|Band 3]]
! scope="col" | [[UMTS]]<br />2100[[Frequency|MHz]]<br />[[UMTS frequency bands|Band 1]]
|-
|[[Delhi]] || {{ya|color=}} || {{ya|color=}} || {{ya|color=}}
|-
|[[Mumbai]] || {{ya|color=}} || {{na|color=}} || {{ya|color=}}
|}

==== 3G Mobile Service ====
MTNL started [[3G]] services in [[India]] under the name of "MTNL 3G Jadoo." Services offered include [[video call]]ing, [[mobile TV]] and [[mobile broadband]] with high-speed data connectivity up to 3.6&nbsp;Mbit/s from 11 December 2008. MTNL plans to offer 3G services across India by mid-2009. MTNL also provides 3G data cards for usage in devices other than mobile phones. MTNL will be installing 15 lakh 3G lines in the first phase of its 3G roll-out in [[Mumbai]] and [[Delhi]] (which currently have 40 lakh existing mobile lines). MTNL announced in January 2012 that it would upgrade its 3G network to more advanced HSPA+ with download speeds up to 28.8&nbsp;Mbit/s before the end of 2012.

MTNL rolled out its [[BlackBerry]] solutions on the 2G and 3 G networks by launching India's first 3G-enabled BlackBerry Bold smartphones.

=== Broadband and FTTH ===
MTNL is the largest ISP in Mumbai and Delhi (in terms of market share), and the third largest ISP in India though it has presence just in two circles. MTNL provides ''TriBand'' Internet services through [[dialup]] and [[DSL]]. It provides games on demand, video on demand, and [[IPTV]] services in India through ''TriBand''. TriBand is targeted at homes and small businesses.

MTNL began offering [[Fiber to the x|fibre-to-the-home]] (FTTH) [[Triple play (telecommunications)|triple play]] (voice, video, and data) high-speed broadband service in Delhi on 9 November 2011.<ref>[https://telecomtalk.info/mtnl-launches-ftth-unlimited-broadband-plans-with-10-mbps-speed/81459/ MTNL Launches FTTH Unlimited Broadband Plans With 10&nbsp;Mbps Speed]. Telecomtalk.info. Retrieved on 2013-06-15.</ref> FTTH, with core network speed up to 1&nbsp;Gbit/s, was launched in Mumbai on 1 March 2012.<ref>[https://telecomtalk.info/mtnl-launches-ftth-broadband-services-in-mumbai/ MTNL Launches FTTH Broadband Services In Mumbai]. Telecomtalk.info. Retrieved on 2013-06-15.</ref> MTNL FTTH Broadband offers several services based on triple play services like IPTV, HDTV, 3DTV, video on demand, bandwidth on demand, instant video conferencing, interactive gaming, and several other value-added services.

In 2004, telecom regulator TRAI mandated a minimum speed of 256&nbsp;kbit/s for all broadband connections. MTNL increased the minimum speed of all its broadband plans to 512&nbsp;kbit/s from existing 256&nbsp;kbit/s, effective 26 January 2012, becoming the first ISP in India to opt for a minimum broadband speed from 256&nbsp;kbit/s to 512&nbsp;kbit/s, without any mandatory regulation.<ref>Bafna, Sanjay. (2012-01-25) [https://telecomtalk.info/mtnl-renovates-all-broadband-plans-512kbps-is-minimum-broadband-speed-from-jan-26/ Exclusive : MTNL Renovates All BroadBand Plans, 512&nbsp;Kbps is Minimum Broadband Speed From 26 Jan]. Telecomtalk.info. Retrieved on 2013-12-06.</ref> On 12 November 2013, MTNL announced that it would upgrade the speed of all its existing unlimited broadband plans in Mumbai to a minimum of 1&nbsp;Mbit/s, at no additional cost.<ref>Bafna, Sanjay. (2013-11-12) [https://telecomtalk.info/mtnl-to-say-bye-bye-512kbps-speed-hello-to-minimum-1mbps-speed-and-more-on-broadband-for-all/ Exclusive : MTNL to Say Bye Bye 512&nbsp;Kbps Speed, Hello to Minimum 1&nbsp;Mbps Speed and More on Broadband for All]. Telecomtalk.info. Retrieved on 2013-12-06.</ref>

MTNL also provides other services such as [[Virtual private network|VPN]], [[VOIP]], and [[leased line]]s through [[BSNL]] and [[VSNL]].

== Mahanagar Telephone Mauritius Limited (MTML) ==
{{Main|Mahanagar Telephone Mauritius Limited}}
MTNL has set up a wholly owned subsidiary called [[Mahanagar Telephone Mauritius Limited (MTML)]] in [[Mauritius]], providing [[mobile phone|mobile]] and international long-distance services. MTML is the second operator in [[Mauritius]]. Necessary licenses were obtained in January 2004. MTML has already started its [[Internet Listing Display|ILD]] & [[CDMA]] based basic services in Mauritius. In Mauritius, 44,312 telephone connections are operational from a total switching capacity of 50,000. Moreover, through joint ventures with local telecommunications providers, MTML planned to offer Internet access through its wireless network by February 2009.

==Merger with [[BSNL]]==
On 23 October 2019, the [[Government of India]] announced a revival package for [[BSNL]] and [[MTNL]], which includes monetising assets, raising funds, [[TD-LTE]] [[spectrum]], voluntary retirement scheme for employees. Apart from the package, [[Ministry of Communications (India)|Ministry of Communications]] decided to merge [[MTNL]] with [[Bharat Sanchar Nigam Limited]]. Pending this, MTNL will be a subsidiary of BSNL.<ref name="BSNL MTNL merger"/><ref>{{cite news|url=https://economictimes.indiatimes.com/news/economy/policy/bsnl-mtnl-to-be-merged-cabinet-approves-four-way-revival-plan-for-the-two/articleshow/71721833.cms|title=Government approves Revival package for BSNL, MTNL|date=2019-10-23|publisher=[[The Economic Times|Economic Times]]}}</ref><ref>{{cite news|url=https://www.indiatoday.in/business/story/bsnl-mtnl-merge-1612281-2019-10-23|title=BSNL, MTNL to be merged, along with special package|date=2019-10-23|publisher=[[India Today]]}}</ref>

== Joint Ventures ==

=== MTNL-STPI IT Services Limited ===
MTNL-STPI IT Services Ltd. is a 50:50 joint venture between Software Technology Parks of India (STPI) and Mahanagar Telephone Nigam Limited (MTNL).

=== Millennium Telecom Limited (MTL) ===
MTNL has restructured Millennium Telecom Ltd. (MTL) as a joint venture company of MTNL and [[BSNL]] with 50% and 50% equity participation, respectively. The company will now be entering into a new business stream of international long-distance operations and will be executing a project of submarine cable system, both east and west of India.

In 2016, [[Rakesh Nangia]], Founder and Managing Partner of [[Nangia & Co]] and Chairman of [[Nangia Andersen India]] was appointed as has been appointed an Independent Director on the Board of MTNL.<ref>{{cite news |title=Mahanagar Telephone Nigam announces change in directorate|url=https://www.business-standard.com/article/news-cm/mahanagar-telephone-nigam-announces-change-in-directorate-116010700746_1.html|website=Business Standard|access-date=2022-01-08}}</ref>

==Telephone Advisory Committees==
'''[[Telephone Advisory Committees]]''' also known as '''TAC''' is an Indian Government body made up of Members of parliament and nominated members by the [[Ministry of Communications and Information Technology (India)]] to address issues concerning telecommunication in India. Looked upon as a privileged panel, the Telephone Advisory Committees (TAC), constituted by the [[Ministry of Communications and Information Technology (India)]] of the [[Government of India]] to serve as a vital feedback mechanism for improvement of services in the Telecommunications sector by the [[Department of Telecommunications]].<ref>{{cite web | url=https://dot.gov.in/circulars/telephone-advisory-committees-tacs | title=Telephone Advisory Committees (TACs) | work=dot.gov.in | access-date=23 December 2015}}</ref><ref>{{cite web | url=https://www.business-standard.com/article/pti-stories/rajan-went-ahead-with-tac-view-on-interest-rate-114042501218_1.html | title=Raghuram Rajan went ahead with TAC view on interest rate | work=moneycontrol.com | date=25 April 2014 | access-date=25 April 2014}}</ref><ref>{{cite web | url=https://dot.gov.in/sites/default/files/1_6.pdf | title=Circular| work=dot.gov.in}}</ref><ref>{{cite news | url=https://www.thehindu.com/news/national/tamil-nadu/core-function-of-tac-remains-unchanged/article2024284.ece | title=Core function of TAC remains unchanged| work=thehindu.com| date=16 May 2011| access-date=17 May 2011}}</ref><ref>{{cite web|url=http://www.dailypost.in/chandigarh/47105-telephone-advisory-committee-meeting-of-bsnl-organised |title=Telephone Advisory Committee meeting of BSNL organised |work=dailypost.in |access-date=25 September 2015 |url-status=dead |archive-url=https://web.archive.org/web/20160208004426/http://www.dailypost.in/chandigarh/47105-telephone-advisory-committee-meeting-of-bsnl-organised |archive-date=8 February 2016 }}</ref><ref>{{cite web|url=http://tech.firstpost.com/watch-videos/telephone-advisory-committee-tac-meeting-of-bsnl-presided-over-by-dr-ashok-tanwar-mp_cbqcH3OhIIU.html |title=Telephone Advisory Committee meeting presided over by Dr Ashok Tanwar Member of Parliament |work=firstpost.com |access-date=25 September 2015 |url-status=dead |archive-url=https://web.archive.org/web/20160126093232/http://tech.firstpost.com/watch-videos/telephone-advisory-committee-tac-meeting-of-bsnl-presided-over-by-dr-ashok-tanwar-mp_cbqcH3OhIIU.html |archive-date=26 January 2016 }}</ref><ref>{{cite web | url=http://pib.nic.in/archieve/phtgalry/pgyr2000/pg062000/pg07june2000/070620001.html | title=The Union Minister of Communications Shri Ram Vilas Paswan inaugurated the first meeting of the Telephone Advisory Committee in New Delhi on June 7, 2000| work=pib.nic.in| access-date=18 January 2016}}</ref>

==List of TAC Members==
{{columns-list|colwidth=10em|
A
*[[Anandrao Vithoba Adsul]]
*[[Hansraj Gangaram Ahir]]
*[[Ramdas Athawale]]
B
*[[E. T. Mohammed Basheer]]
*[[Shadi Lal Batra]]
*[[Bodh Singh Bhagat]]
*[[Subhash Bhamre]]
*[[Balwinder Singh Bhunder]]
*[[Ranjit Singh Brahmpura]]
C
*[[Prem Singh Chandumajra]]
*[[Santokh Singh Chaudhary]]
*[[Dushyant Chautala]]
*[[Jitendra Choudhury]]
D
*[[Husain Dalwai]]
*[[Sankar Prasad Datta]]
*[[Anil Desai]]
*[[Dharambir Singh Chaudhary|Dharambir]]
*[[Rajkumar Dhoot]]
*[[Sanjay Shamrao Dhotre]]
*[[Jyoti Dhurve]]
G
*[[Dharamvir Gandhi]]
*[[Ashok Sekhar Ganguly]]
*[[Heena Gavit]]
*[[Sher Singh Ghubaya]]
*[[M. S. Gill]]
*[[Naresh Gujral]]
H
*[[Deepender Singh Hooda]]
J
*[[Prataprao Ganpatrao Jadhav]]
K
*[[P. Karunakaran]]
*[[Rattan Lal Kataria]]
*[[Chandrakant Khaire]]
*[[Avinash Rai Khanna]]
*[[Vinod Khanna]]
*[[Kirron Kher]]
*[[Gajanan Kirtikar]]
*[[Ashwani Kumar (politician)|Ashwani Kumar]]
*[[Selja Kumari]]
*Keny Sanjay Govind
L
*[[Sadashiv Lokhande]]
M
*[[Bhagwant Mann]]
*[[Majeed Memon]]
N
*[[Shantaram Naik]]
*[[C.P. Narayanan]]
P
*[[Chikki Panday]]
*[[Praful Patel]]
*[[Rajni Patil]]
*[[Nanabhau Patole]]
*[[Sharad Pawar]]
R
*[[Poonam Mahajan]]
*[[Sanjay Raut]]
*[[Rekha]]
*[[Charanjeet Singh Rori]]
*[[C. L. Ruala]]
S
*[[A. Sampath]]
*[[Vijay Sampla]]
*[[Alok Sanjar]]
*[[T. N. Seema]]
*[[Arvind Kumar Sharma]]
*[[Gopal Shetty]]
*[[Rahul Shewale]]
*[[Rajeev Shukla]]
*[[Sukhdev Singh Dhindsa]]
*[[Amarinder Singh]]
*[[Sadhu Singh]]
*[[Virendra Singh (Mirzapur)]]
*[[Raj Kumar Saini]]
*[[Wansuk Syiem]]
T
*[[Shashi Tharoor]]
*[[Ronald Sapa Tlau]]
*[[D. P. Tripathi]]
*[[K. T. S. Tulsi]]
V
*[[Rajan Vichare]]
}}

== See also ==
{{Portal|Telecommunication}}
* [[Centre for Excellence in Telecom Technology and Management]]
* [[Telecommunications in India]]
* [[Bharat Sanchar Nigam Limited]]
* [[MTNL Perfect Health Mela]]

== References ==
{{Reflist|2}}

== External links ==
{{commons category|Mahanagar Telephone Nigam Limited}}
* [https://mtnl.in/ MTNL Official website]

{{Ministry of Communications (India)}}
{{Telecommunication companies of India}}
{{Public Sector Undertakings in India}}
{{Major telecommunications companies}}

{{authority control}}

[[Category:Companies based in New Delhi]]
[[Category:Internet service providers of India]]
[[Category:Telecommunications companies of India]]
[[Category:Telecommunications in Mauritius]]
[[Category:Mobile phone companies of India]]
[[Category:Indian companies established in 1986]]
[[Category:Government-owned companies of India]]
[[Category:Government-owned telecommunications companies]]
[[Category:1986 establishments in Delhi]]
[[Category:Companies listed on the National Stock Exchange of India]]
[[Category:Companies listed on the Bombay Stock Exchange]]
[[Category:BSNL]]