Open main menu
Home
Random
Recent changes
Special pages
Community portal
Preferences
About Wikipedia
Disclaimers
Incubator escapee wiki
Search
User menu
Talk
Dark mode
Contributions
Create account
Log in
Editing
MoneyGram
Warning:
You are not logged in. Your IP address will be publicly visible if you make any edits. If you
log in
or
create an account
, your edits will be attributed to your username, along with other benefits.
Anti-spam check. Do
not
fill this in!
{{Short description|Money transfer service}} {{Infobox company | name = MoneyGram International, Inc | logo = MoneyGram Logo.svg | type = [[Private company|Private]] | industry = [[Financial services]] | foundation = {{start date and age|1998}} | location = [[Dallas]], [[Texas]], [[United States]] | key_people = {{ubl|Anthony Soohoo<br>(CEO)|Gary Ferrera<br>(CFO)}} | products = [[Electronic funds transfer|Money transfers]]<br>[[Money orders]]<br>[[Cashier's check|Official check]]<br>Bill payment services | revenue = $900 Million (2019) | num_employees = {{increase}} 2,269 (2020) <ref>{{Cite web |title=MoneyGram Number of Employees |url=https://www.macrotrends.net/stocks/charts/MGI/moneygram/number-of-employees |access-date=11 March 2021 |publisher=Macrotrends}}</ref> | owner = {{ubl|[[Madison Dearborn Partners]] {{smaller|(2023–present)}}}} | homepage = {{url|moneygram.com}} }} '''MoneyGram International, Inc.''' is an American interstate and international [[peer-to-peer]] payments and [[electronic funds transfer|money transfer]] company headquartered in [[Dallas|Dallas, Texas]].<ref>{{Cite web |last=Steve Brown |date=24 September 2010 |title=MoneyGram chooses downtown Dallas for new headquarters |url=http://www.dallasnews.com/news/community-news/downtown-dallas/headlines/20100922-MoneyGram-chooses-downtown-Dallas-for-new-7514.ece |access-date=11 December 2014 |website=The Dallas Morning News}}</ref> It has an operations center in [[St. Louis Park, Minnesota]], and regional and local offices around the world. On June 1, 2023, [[Madison Dearborn Partners]] completed the acquisition of MoneyGram.<ref>{{Cite press release|url=https://www.prnewswire.com/news-releases/madison-dearborn-partners-completes-acquisition-of-moneygram-301840026.html|title=Madison Dearborn Partners Completes Acquisition of MoneyGram|work=PR Newswire|access-date=2023-07-28|language=en-US}}</ref> ==Overview== MoneyGram businesses are divided into two categories: Global Funds Transfers and Financial Paper Products.<ref name="aboutmoneygram">{{Cite web |title=About MoneyGram |url=http://corporate.moneygram.com/who-we-are |url-status=dead |archive-url=https://web.archive.org/web/20140708010832/http://corporate.moneygram.com/who-we-are |archive-date=8 July 2014 |access-date=6 January 2015 |publisher=MoneyGram}}</ref> The company provides its services to individuals and businesses through a network of [[agent (law)|agents]] and [[financial institution]]s. In 2014, it was the second largest provider of money transfers in the world.<ref name="MoneyGram remittance costs are just 5%" /><ref name=bloomberg/><ref name=reuters/> MoneyGram operates in more than 200 countries and territories with a global network of about 400,000 agent offices.<ref name=aboutmoneygram/> == History == MoneyGram International was formed when two businesses merged: [[Minneapolis]]-based Travelers Express and [[Denver]]-based Integrated Payment Systems Inc.<ref>{{Cite web |last=Vomhof |first=John |date=January 3, 2006 |title=MoneyGram to drop Travelers Express brand after merger |url=https://www.bizjournals.com/twincities/stories/2006/01/02/daily5.html |access-date=2022-04-27 |website=www.bizjournals.com}}</ref> MoneyGram was established as a subsidiary of Integrated Payment Systems, later became an independent company, and was acquired by Travelers in 1998.<ref name="Western Union, Growing Faster Than Its Parent, Is to Be Spun Off">{{Cite news |last=Dash, Eric |date=27 January 2006 |title=Western Union, Growing Faster Than Its Parent, Is to Be Spun Off |work=[[The New York Times]] |url=https://www.nytimes.com/2006/01/27/business/27data.html?_r=0 |access-date=29 September 2014}}</ref><ref name="Viad raises offer to buy MoneyGram">{{Cite news |title=Viad raises offer to buy MoneyGram |work=The Denver Post}}</ref> In 2004, Travelers Express became what is today called MoneyGram International. === Travelers Express (1940–1997) === The Minneapolis-based Travelers Express Co. Inc. was founded in 1940.<ref name="MoneyGram remittance costs are just 5%">{{Cite web |date=8 February 2013 |title=MoneyGram remittance costs are just 5% |url=http://www.bizcommunity.com/Article/196/513/89002.html |access-date=29 September 2014 |publisher=Bizcommunity.com}}</ref> In 1965, Travelers Express was acquired by The Greyhound Corporation<ref>{{Cite web |date=7 January 1965 |title=Greyhound Corporation and Travelers Express |url=https://www.nytimes.com/1965/01/08/archives/greyhound-corporation-and-travelers-express.html |access-date=3 April 2018 |website=New York Times}}</ref> (later known as [[Viad Corporation|Viad Corp]]) and became the nation's largest provider of money orders before initiating a company reorganization plan in 1993.<ref>{{Cite news |last=Vrana, Debora |date=14 August 1993 |title=Travelers Express to Reorganize, Close Anaheim Office |work=[[Los Angeles Times]] |url=https://www.latimes.com/archives/la-xpm-1993-08-14-fi-23837-story.html |access-date=29 September 2014}}</ref> ===MoneyGram Systems (1988–1997)=== MoneyGram was formed in 1988 as a subsidiary of Integrated Payment Systems Inc.<ref name=greenland/><ref name="therecord">{{Cite news |date=January 17, 1996 |title=FIRST DATA SPINNING OFF MONEYGRAM UNIT. |publisher=The Record.}}</ref><ref>{{Cite news |title=Form 8-K |publisher=Securities & Exchange Commission |url=https://www.sec.gov/Archives/edgar/data/884219/0000884219-98-000015.txt |access-date=11 October 2014}}</ref> Integrated Payment Systems was a subsidiary of [[First Data|First Data Corporation]], which was itself a subsidiary of [[American Express]].<ref name="Western Union, Growing Faster Than Its Parent, Is to Be Spun Off" /> In 1992, First Data was spun off from American Express and publicly traded on the [[New York Stock Exchange]].<ref name="Western Union, Growing Faster Than Its Parent, Is to Be Spun Off" /><ref name=wsj98/> First Data Corporation later merged with First Financial, the owners of rival [[Western Union]].<ref name="Western Union, Growing Faster Than Its Parent, Is to Be Spun Off" /> In order to approve the merger, the [[Federal Trade Commission]] forced First Data to sell Integrated Payment Systems.<ref name=therecord/> Thomas Cook Global Foreign Exchange, under the stewardship of John Bavister, launched a re-engineered money transfer service in 1994. Branded as MoneyGram, the venture saw the partnering of the global travel giant with First Data Corp.{{Citation needed|date=October 2024}} In 1996, Integrated Payment Systems, the nation's second largest non-bank consumer money transfer business, became its own publicly traded company and was renamed MoneyGram Payment Systems Inc.<ref name="wsj98" /><ref name="therecord" /> In 1997, James F. Calvano, former president of Western Union, became MoneyGram Payment Systems CEO.<ref name="greenland" /> By the late 1990s, MoneyGram Payment Systems had served customers at over 22,000 locations in 100 countries.<ref name="greenland">{{Cite news |last=Greenland, Paul R. |year=2008 |title=MoneyGram International, Inc. |volume=94 |pages=315–318 |work=International Directory of Company Histories |publisher=Detroit: St. James Press |editor-last=Tina Grant}}</ref><ref name="wsj98">{{Cite news |last=Steven Lipin |date=6 April 1998 |title=Viad of Phoenix Agrees to Acquire Payments Firm for $287 Million |work=[[Wall Street Journal]] |url=https://online.wsj.com/news/articles/SB891806460809674000 |access-date=29 September 2014}}</ref> MoneyGram International Ltd. was established in 1997 by MoneyGram Payment Systems Inc. and Thomas Cook,<ref>{{Cite web |title=MoneyGram Acquires Travelex Group's Interest in Joint Venture |url=https://businesswireindia.com/news/news-details/moneygram-acquires-travelex-groups-interest-joint-venture/2480 |access-date=2018-07-30 |website=businesswireindia.com}}</ref> a year after the company had gone public.<ref name="greenland" /> At the time when MoneyGram International was established, MoneyGram Payment Systems owned 51 percent of the company, while the other 49 percent was owned by the [[Thomas Cook Group]].<ref>{{Cite news |title=MONEYGRAM, THOMAS COOK FORM JOINT VENTURE FOR |publisher=Bloomberg |url=https://www.bloomberg.com/article/1997-02-12/aCDC3VghFqeE.html |access-date=11 October 2014}}</ref><ref>{{Cite news |title=Form 10-K |publisher=Securities & Exchange Commission |url=http://ir.moneygram.com/secfiling.cfm?filingid=950123-11-25682&cik= |url-status=dead |access-date=11 October 2014 |archive-url=https://web.archive.org/web/20141031143710/http://ir.moneygram.com/secfiling.cfm?filingid=950123-11-25682&cik= |archive-date=31 October 2014}}</ref> ===MoneyGram International (1998–present)=== In April 1998, Viad Corp acquired MoneyGram Payment Systems Inc.<ref name="Viad raises offer to buy MoneyGram" /><ref>{{Cite news |last=Vandeveire |first=Mary |date=29 May 1998 |title=Viad buys MoneyGram for $219 M |publisher=The Business Journal - Serving Phoenix & the Valley of the Sun}}</ref> for $287 million.<ref name=wsj98/> MoneyGram was then folded into Viad's Travelers Express in [[Minneapolis]].<ref name=wsj98/> In November 2000, the MoneyGram brand and business was sold to Travelex as part of its acquisition of Thomas Cook Financial Services for £400m. In 2003, Travelers Express gained full ownership of the MoneyGram network, including MoneyGram International.<ref name="greenland" /> Later that year, Viad spun off Travelers Express as an independent company.<ref name="businessjournal2007">{{Cite web |last=Tom Smith |date=22 March 2007 |title=35. MoneyGram International Inc. |url=http://www.bizjournals.com/twincities/stories/2007/03/26/focus10.html |access-date=20 November 2014 |publisher=Minneapolis/St. Paul Business Journal}}</ref> In January 2004, Travelers Express was renamed to MoneyGram International Inc.<ref name="businessjournal2007" /><ref>{{Cite news |date=1 July 2004 |title=Viad completes MoneyGram spinoff |work=Phoenix Business Journal |url=http://www.bizjournals.com/phoenix/stories/2004/06/28/daily40.html?page=all |access-date=20 November 2014}}</ref> In June 2004, Viad sold MoneyGram and it became a publicly traded, individual entity. By 2006, MoneyGram International had expanded internationally to include over 96,000 agents in regions such as the Asian-Pacific, Eastern Europe, and Central America.<ref name=greenland/> The company had also introduced additional services such as [[Invoice|bill payment]] and online money transfers. During the [[2008 financial crisis]], MoneyGram's shares fell 96% from 2007 to 2009.<ref name="startribune2014">{{Cite news |last=Jennifer Bjorhus |date=12 May 2014 |title=MoneyGram closing Brooklyn Center offices; 28 to lose jobs June 30 |work=Star Tribune |url=http://www.startribune.com/business/258992781.html |access-date=20 November 2014}}</ref> It lost more than $1.6 billion from investments in securities backed by risky mortgages in 2008, and the losses led the company to sell a majority stake to [[Thomas H. Lee Partners]] and [[Goldman Sachs]] in exchange for a cash infusion.<ref>{{Cite web |last1=Tara Lachapelle |last2=Brooke Sutherland |last3=Matthew Monks |date=21 June 2013 |title=MoneyGram Seen Cashing In at Decade-High Price: Real M&A |url=https://www.bloomberg.com/news/2013-06-21/moneygram-seen-cashing-in-at-decade-high-price-real-m-a.html |access-date=20 November 2014 |publisher=Bloomberg}}</ref> During the drop, [[U.S. Bancorp]] shifted its money transfer services to [[Western Union]].<ref name="startribune2009">{{Cite news |last=Chris Serres |date=31 March 2009 |title=MoneyGram paid ex-CEO $13.1 million |work=Star Tribune |url=http://www.startribune.com/business/42218222.html?page=all&prepage=1&c=y#continue |access-date=20 November 2014}}</ref> The company became profitable again in 2009.<ref name=startribune2009/> Amid MoneyGram's turnaround, [[Pam Patsley|Pamela Patsley]] became the executive chairwoman of the company in January 2009 and was later named CEO in September of that year.<ref>{{Cite news |last=Shashana Pearson-Hormillosa |date=30 November 2012 |title=MoneyGram CEO Pamela Patsley works to build new company legacy |work=Dallas Business Journal |url=http://www.bizjournals.com/dallas/print-edition/2012/11/30/moneygram-ceo-pamela-patsley-works-to.html?page=all |access-date=20 November 2014}}</ref><ref name="dmagazine">{{Cite web |last=Karen Nielsen |date=November 2011 |title=MoneyGram's Turnaround Artist |url=http://www.dmagazine.com/publications/d-ceo/2011/november/moneygrams-turnaround-artist?single=1 |access-date=20 November 2014 |publisher=D Magazine}}</ref> In November 2010, MoneyGram officially relocated its global headquarters to [[Dallas|Dallas, Texas]].<ref name=startribune2014/><ref name=dmagazine/> The company continues to maintain global operations and information technology centers in Minneapolis, Minnesota.<ref name=startribune2014/> In 2014, after MoneyGram lost a relationship with Wal-Mart, it began restructuring to cut costs. From a peak in 2013 until late 2015, shares fell about 70%.<ref name=wsj-ant/> MoneyGram closed a call center in Lakewood, Colorado resulting in over 500 layoffs, and closed its 376-person [[Brooklyn Center]] operation in 2015.<ref>{{Cite web |title=MoneyGram is closing its 376-person Brooklyn Center operation - MoneyGram |url=https://www.companyowl.com/i/n/moneygram-closing-376person-brooklyn-center-operation/718847 |website=www.companyowl.com}}</ref> MoneyGram moved numerous positions to Warsaw, Poland from its Colorado and Minnesota locations to cut costs further.<ref>{{Cite web |title=Cash transfer firm MoneyGram to create 500 jobs at new Warsaw unit » Poland Today |url=http://poland-today.pl/portal/business/banking--finance/cash-transfer-firm-moneygram-to-create-500-jobs-at-new-warsaw-unit- |url-status=dead |archive-url=https://web.archive.org/web/20160306082212/http://poland-today.pl/portal/business/banking--finance/cash-transfer-firm-moneygram-to-create-500-jobs-at-new-warsaw-unit- |archive-date=2016-03-06 |access-date=2016-03-01}}</ref> In 2015, the company's agent network in Africa reached 25,000 locations, including an agreement with the [[Mauritius]] Post Office.<ref>{{Cite web |last=Marc Mcilhone |date=18 February 2015 |title=MoneyGram Reaches 25,000 Locations Across Africa |url=http://africanbrains.net/2015/02/18/moneygram-reaches-25000-locations-across-africa/ |access-date=7 April 2015 |publisher=African Brains}}</ref><ref>{{Cite web |last=Masahudu Ankiilu Kunateh |date=19 February 2015 |title=Africa: Moneygram Reaches 25,000 Locations in Africa |url=http://allafrica.com/stories/201502191531.html |access-date=7 April 2015 |publisher=All Africa}}</ref> Between late October 2016 and January 2017, MoneyGram's shares doubled in value.<ref name="wsj-ant">{{Citation |last1=Carew |first1=Rick |title=China's Ant Financial, Owned by Trump Ally Jack Ma, Makes U.S. Play |date=January 26, 2017 |url=https://www.wsj.com/articles/alibaba-financial-affiliate-ant-nears-deal-to-buy-moneygram-international-1485417841 |access-date=January 27, 2017 |publisher=Wall Street Journal |last2=Demos |first2=Telis}}</ref> On January 26, 2017, [[Ant Financial Services Group]] announced a deal to acquire MoneyGram International for $880 million; the deal subsequently collapsed after it was rejected by the [[Committee on Foreign Investment in the United States]].<ref name=wsj-ant/><ref>{{Cite news |last=Roumeliotis |first=Greg |date=2018-01-02 |title=U.S. shoots down MoneyGram's sale to China's Ant Financial |work=Reuters |agency=Reuters |url=https://www.reuters.com/article/us-moneygram-intl-m-a-ant-financial/u-s-shoots-down-moneygrams-sale-to-chinas-ant-financial-idUSKBN1ER1R7?il=0}}</ref> On June 17, 2019, MoneyGram announced a partnership with [[Ripple Labs|Ripple]] to utilize the digital asset XRP for cross-border remittance. Within 6 months, in February 2021 MoneyGram announced the end of the partnership after the [[U.S._Securities_and_Exchange_Commission|US Securities and Exchange Commission]] sued Ripple for violating investor protection laws; <ref>{{Cite web |date=26 February 2021 |title=MoneyGram's Decision to Halt Ripple Partnership Leaves CFO With Earnings Hole |url=https://www.wsj.com/articles/moneygrams-decision-to-halt-ripple-partnership-leaves-cfo-with-earnings-hole-11614349800 |website=WSJ}}</ref> later that year MoneyGram announced a new partnership with Ripple's competitor [[Stellar_(payment_network)|Stellar]] to facilitate cross-border blockchain transactions settled in the USDC stablecoin.<ref>{{Cite web |date=6 October 2021 |title=MoneyGram Partners With Ripple Competitor Stellar, Will Settle Transactions With USDC Stablecoin |url=https://www.forbes.com/sites/ninabambysheva/2021/10/06/moneygram-partners-with-ripple-competitor-stellar-will-settle-transactions-with-usdc-stablecoin/?sh=224577384db4 |website=Forbes}}</ref> In July 2020, Digital Financial Services LLC and MoneyGram have collaborated to provide overseas remittance services in the UAE. Through this partnership, eWallet consumers would be able to initiate real-time foreign money transfers to friends and families in more than 200 countries and territories around the world through a network of mobile wallet providers, bank account deposit facilities, and more than 350,000 walk-in locations.<ref>{{Cite web |date=5 July 2020 |title=Digital Financial Services partners with MoneyGram to offer eWallet services in the UAE |url=https://www.commsmea.com/business/trends/22145-digital-financial-services-partners-with-moneygram-to-offer-ewallet-services-in-the-uae |access-date=28 July 2020 |website=CommsMEA}}</ref> In February 2022, MoneyGram agreed to be acquired for $1 billion in cash by Madison Dearborn Partners, a private equity firm.<ref>{{Cite web |date=15 February 2022 |title=MoneyGram to Be Bought by Madison Dearborn for $1 Billion |url=https://www.bloomberg.com/news/articles/2022-02-15/moneygram-to-be-bought-by-madison-dearborn-for-about-1-billion |website=Bloomberg}}</ref> The acquisition was completed in June 2023. ==Products== [[File:RichmondHillDriveThruParcelCentreMoneyGram.jpg|thumb|MoneyGram products]] ===Money transfers=== * MoneyGram [[Electronic funds transfer|Money Transfer]] * MoneyGram [[Electronic bill payment|Bill Payments Services]] - allowing consumers to make urgent payments or pay routine bills to certain creditors. * MoneyGram [[as a Service]] – enables enterprise customers to leverage the company's core capabilities as productized service offerings to meet their various business needs and add services and scale. ===Financial paper=== * Money Orders - MoneyGram is the second largest [[money order]] supplier.<ref name="bloomberg">{{Cite web |last1=Tara Lachapelle |last2=Brooke Sutherland |last3=Matthew Monks |date=21 June 2013 |title=MoneyGram Seen Cashing In at Decade-High Price: Real M&A |url=https://www.bloomberg.com/news/2013-06-21/moneygram-seen-cashing-in-at-decade-high-price-real-m-a.html |access-date=11 December 2014 |website=Bloomberg}}</ref><ref name="reuters">{{Cite web |date=27 May 2014 |title=MoneyGram claims bank status in tax dispute with U.S. IRS |url=https://www.reuters.com/article/usa-tax-moneygram-intl-idUSL1N0O90S720140527 |access-date=11 December 2014 |website=Reuters}}</ref><ref>{{Cite web |last=Jennifer Bjorhus |date=12 May 2014 |title=MoneyGram closing Brooklyn Center offices; 28 to lose jobs June 30 |url=http://www.startribune.com/business/258992781.html |access-date=11 December 2014 |website=Star Tribune}}</ref> * Official Checks - MoneyGram offers [[official check]] outsourcing services which are available to financial institutions in the United States. Official Checks are used by consumers where a payee requires a check drawn on a [[bank]] and by financial institutions to pay their own obligations. === Cryptocurrency === * Cryptocurrency Cash Network – Through a relationship with Coinme,<ref>{{Cite web |last=Browne |first=Ryan |date=2021-05-12 |title=MoneyGram to let cryptocurrency holders cash in their investments |url=https://www.cnbc.com/2021/05/12/moneygram-to-let-cryptocurrency-traders-cash-in-their-investments.html |access-date=2021-10-24 |website=CNBC |language=en}}</ref> consumers can purchase or exchange [[bitcoin]] for U.S. dollars at select MoneyGram retail locations.<ref>{{Cite web |last=Nunez |first=Adriana |title=MoneyGram is re-entering the crypto scene with a Coinme partnership |url=https://www.businessinsider.com/moneygram-coinme-partner-on-bitcoin-purchases-2021-5 |access-date=2021-10-24 |website=Business Insider |language=en-US}}</ref> ==Legal cases== In November 2012, MoneyGram International admitted to [[anti-money laundering]] (AML) and wire fraud violations as a result of a criminal complaint filed in the Middle District of Pennsylvania charging MoneyGram with willfully failing to maintain an effective AML program and aiding and abetting wire fraud <ref>{{Cite web |date=November 9, 2012 |title=Moneygram International Inc. Admits Anti-Money Laundering and Wire Fraud Violations, Forfeits $100 Million in Deferred Prosecution |url=https://www.justice.gov/opa/pr/2012/November/12-crm-1336.html |access-date=March 21, 2013 |publisher=[[justice.gov]]}}</ref> MoneyGram services were used by unrelated parties involved in mass marketing and consumer [[phishing]] scams that defrauded thousands of victims in the United States.<ref name="dallasbusinessjournal">{{Cite web |last=Shashana Pearson-Hormillosa |date=30 November 2014 |title=MoneyGram CEO Pamela Patsley works to build new company legacy |url=http://www.bizjournals.com/dallas/print-edition/2012/11/30/moneygram-ceo-pamela-patsley-works-to.html?page=all |access-date=11 December 2014 |website=Dallas Business Journal}}</ref> As a part of the settlement, it created a $100 million victim compensation fund.<ref name=bigstory/> MoneyGram also retained a corporate monitor who reported regularly to the [[United States Department of Justice]] for a five-year period, subsequently extended for 30 months after the deferred prosecution amendment was amended. Upon successful completion of the DPA terms in June 2021, the charges of aiding and abetting wire fraud were dismissed. <ref name="bigstory">"[http://bigstory.ap.org/article/federal-judge-oks-moneygram-fraud-deal-100m-fund Federal judge OKs MoneyGram fraud deal, $100M fund]." ''[[ap.org]]''. November 28, 2012. Retrieved on March 21, 2013.</ref> The company also terminated any agents complicit in the 2009 scams and invested more than $84 million in improvements to the company's consumer anti-fraud systems and consumer awareness education.<ref name=dallasbusinessjournal/> In February 2015, MoneyGram assisted a Houston reporter in shutting down a fraud scam after discovering a scheme that utilized an account with the company.<ref>{{Cite web |last=Ted Oberg |date=11 February 2015 |title=Ted Oberg gets a 'too good to be true' phone call |url=http://abc13.com/finance/ted-oberg-gets-a-too-good-to-be-true-phone-call/514006/ |access-date=7 April 2015 |publisher=ABC13 News}}</ref> In February 2016, MoneyGram agreed to pay $13 million to end a probe stemming from customer complaints that scam artists duped them into wiring funds via the money transfer service. The settlement, with attorneys general in 49 states and Washington, D.C., includes $9 million for a nationwide fund that will facilitate the return of money to some MoneyGram customers and $4 million to cover states' costs and fees, according to numerous announcements by state attorneys general.<ref>{{Cite news |date=February 11, 2016 |title=MoneyGram to pay $13 million to end money transfer probe |work=Reuters |url=https://www.reuters.com/article/us-moneygram-fraud-settlement-idUSKCN0VK261 |via=www.reuters.com}}</ref> In April 2022, the U.S. Consumer Financial Protection Bureau and New York Attorney General filed a complaint against MoneyGram alleging repeated violations of the law, ignoring customer complaints and government warnings. The complaint states that the company has repeatedly "stranded" recipients waiting for their money, provided senders inaccurate information about transfer completion and failed to address customer complaints in accordance with the 2013 rule. (See Consumer Financial Protection Bureau et al v MoneyGram International Inc et al, U.S. District Court, Southern District of New York, No. 22-03256.)<ref>{{Cite news |last1=Stempel |first1=Jonathan |last2=Johnson |first2=Katanga |date=2022-04-21 |title=MoneyGram sued by U.S., New York for unfair remittance transfers |language=en |work=Reuters |url=https://www.reuters.com/business/finance/moneygram-is-sued-by-us-new-york-regulators-over-remittance-transfers-2022-04-21/ |access-date=2022-04-22}}</ref> In September 2024, the US District Court for the Eastern District of Texas granted summary judgment in favor of the US Chamber of Commerce and other trade associations, holding that the CFPB operated outside its constitutionL authority when it attempted to regulate “unfair acts” of practices under the Dodd-Frank Act when it updated its examination manual. The CFPB has appealed to the US Supreme Court. As a result, most all high-level litigation brought by the CFPB is on hold awaiting US Supreme Court review and action on the pending appeal. ==Philanthropy and marketing== MoneyGram launched the MoneyGram Foundation in 2013, which focuses on distributing grants internationally to support education.<ref name="foundation">{{Cite web |title=MoneyGram Foundation |url=http://www.moneygramfoundation.org/ |access-date=11 December 2014 |publisher=MoneyGram}}</ref> The MoneyGram Foundation distributed grants in 19 countries in its first year of operations.<ref name=foundation/> The Foundation gets the bulk of its funding from MoneyGram International, and builds on MoneyGram's previous Global Giving Program.<ref>"[http://bizbeatblog.dallasnews.com/2013/12/moneygram-foundation-awards-six-more-grants.html/ MoneyGram Foundation awards six more grants] {{Webarchive|url=https://web.archive.org/web/20150416023902/http://bizbeatblog.dallasnews.com/2013/12/moneygram-foundation-awards-six-more-grants.html/ |date=2015-04-16 }}."</ref> Through MoneyGram, Global Giving made a donation of $100,000 to [[World Vision International]] for education and school supplies, and another donation of $30,000 for the Girls Exploring Math and Science program in Dallas.<ref name=dallasbusinessjournal/> MoneyGram participated in relief aid following the [[2010 Haiti earthquake]] by reducing their fees to only $1 for any transactions to [[Haiti]] along with a $10,000 grant to Pan American Development Foundation and American Red Cross.<ref>{{Cite web |last=Sam Black |date=14 January 2010 |title=MoneyGram reduces fees to send money to Haiti |url=http://www.bizjournals.com/twincities/stories/2010/01/11/daily40.html/ |access-date=11 December 2014 |website=Minneapolis/St. Paul Business Journal}}</ref><ref>{{Cite web |date=14 January 2010 |title=MoneyGram International reduces fees to Haiti |url=http://seattletimes.com/html/businesstechnology/2010792294_apusmoneygramhaitiresponse.html |access-date=11 December 2010 |website=The Seattle Times}}</ref> In 2012, MoneyGram contributed to [[Hurricane Sandy]] relief efforts by pledging to donate $1 per transaction up to $200,000 to the American Red Cross.<ref>{{Cite web |last=Hanah Cho |date=6 November 2012 |title=MoneyGram pledges donations to Red Cross for transactions sent to affected Sandy areas |url=http://bizbeatblog.dallasnews.com/2012/11/moneygram-pledges-donations-to-red-cross-for-transactions-sent-to-affected-sandy-areas.html/ |url-status=dead |archive-url=https://web.archive.org/web/20150415175909/http://bizbeatblog.dallasnews.com/2012/11/moneygram-pledges-donations-to-red-cross-for-transactions-sent-to-affected-sandy-areas.html/ |archive-date=15 April 2015 |access-date=11 December 2014 |website=The Dallas Morning News}}</ref> Moneygram also contributed to relief efforts following [[Typhoon Haiyan]] in 2013 in the [[Philippines]].<ref>{{Cite web |last=Hanah Cho |date=14 November 2013 |title=MoneyGram donates $50,000 to support victims of Typhoon Haiyan |url=http://bizbeatblog.dallasnews.com/2013/11/moneygram-donates-50000-to-support-victims-of-typhoon-haiyan.html/ |url-status=dead |archive-url=https://web.archive.org/web/20150415180520/http://bizbeatblog.dallasnews.com/2013/11/moneygram-donates-50000-to-support-victims-of-typhoon-haiyan.html/ |archive-date=15 April 2015 |access-date=11 December 2014 |website=The Dallas Morning News}}</ref> The company has also participated in the [[One Laptop per Child]] initiative<ref>{{Cite web |date=31 July 2014 |title=MoneyGram, OLPC donate 250 tablets to students in SA |url=http://www.telecompaper.com/news/moneygram-olpc-donate-250-tablets-to-students-in-sa--1028603 |access-date=11 December 2014 |website=Telecompaper}}</ref> and [[Habitat for Humanity]] through the MoneyGram Foundation.<ref>{{Cite web |last=Kenneth Chan |date=2 March 2005 |title=MoneyGram Makes $1 Million Commitment with Habitat for Humanity |url=http://www.christianpost.com/news/moneygram-makes-1-million-commitment-with-habitat-for-humanity-15516/ |access-date=11 December 2014 |website=The Christian Post}}</ref> On October 20, 2022, MoneyGram announced a multi-year title sponsorship deal with [[Haas F1 Team]] (with the team renamed as ''MoneyGram Haas F1 Team'') for the [[2023 Formula One World Championship|2023 Formula One season]] onwards.<ref>{{Cite press release |title=Introducing the New MoneyGram Haas F1 Team: MoneyGram Announces Title Sponsorship of Haas F1 Team for 2023 Season and Beyond |date=October 20, 2022 |publisher=MoneyGram |url=https://ir.moneygram.com/news-releases/news-release-details/introducing-new-moneygram-haas-f1-team-moneygram-announces-title}}</ref> As of the end of 2023, MoneyGram facilitated more than 955,000 transactions totaling more than $307 million for its partners Red Rose and the United Nations High Commission for Refugees (UNHCR), representing vital aid in seven European countries (Ukraine, Poland, Romania, Moldova, Bulgaria, Slovakia, and Hungary). <ref>{{Cite press release|title=Final 2023 MoneyGram Social Impact Report |url=https://corporate.moneygram.com/documents/MGI2%20Corporate/2023%20MoneyGram%20Social%20Impact%20Report_Compressed.pdf/}}</ref> == References == {{Reflist|2}} == External links == * [https://www.moneygram.com Official '''MoneyGram''' website] {{Online remittance}} {{DEFAULTSORT:Moneygram}} [[Category:Payment systems]] [[Category:Online remittance providers]] [[Category:American companies established in 1940]] [[Category:Financial services companies established in 1940]] [[Category:Financial services companies of the United States]] [[Category:Companies based in Dallas]] [[Category:Foreign exchange companies]] [[Category:Companies formerly listed on the New York Stock Exchange]] [[Category:1992 initial public offerings]] [[Category:2023 mergers and acquisitions]]
Edit summary
(Briefly describe your changes)
By publishing changes, you agree to the
Terms of Use
, and you irrevocably agree to release your contribution under the
CC BY-SA 4.0 License
and the
GFDL
. You agree that a hyperlink or URL is sufficient attribution under the Creative Commons license.
Cancel
Editing help
(opens in new window)
Pages transcluded onto the current version of this page
(
help
)
:
Template:Citation
(
edit
)
Template:Citation needed
(
edit
)
Template:Cite news
(
edit
)
Template:Cite press release
(
edit
)
Template:Cite web
(
edit
)
Template:Infobox
(
edit
)
Template:Infobox company
(
edit
)
Template:Main other
(
edit
)
Template:Online remittance
(
edit
)
Template:Reflist
(
edit
)
Template:Short description
(
edit
)
Template:Template other
(
edit
)
Template:Webarchive
(
edit
)