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{{Short description|Canadian mobile network operator}} {{Infobox company | name = Rogers Wireless Inc. | former_names = Cantel <br/> Cantel AT&T <br/> Rogers Cantel AT&T <br/> Rogers AT&T Wireless | logo = Rogers Communications (2015).svg | type = [[Subsidiary]] | founder = [[Edward Samuel Rogers|Ted Rogers]] <br/> [[David Margolese]] <br/> Marc Belzberg <br/> [[Philippe de Gaspé Beaubien]] | key_people = Dirk Woessner, [[president (corporate title)|president]] | industry = [[Mobile network operator]] | services = [[5G NR|NR]], [[3GPP Long Term Evolution|LTE]], [[Universal Mobile Telecommunications System|UMTS]] (including [[High Speed Packet Access|HSPA]]), [[Global System for Mobile Communications|GSM]] (including [[Short message service|SMS]], [[General Packet Radio Service|GPRS]], and [[Enhanced Data Rates for GSM Evolution|EDGE]]) | net_income = [[File:Green Arrow Up.svg|12px]] $585 million [[Canadian dollar|CAD]] (2018)<ref name="mobilesyrup.com">{{cite web|url=https://mobilesyrup.com/2019/01/24/rogers-q4-2018-earnings-report/|title=Rogers added 112,000 net postpaid wireless subscribers in Q4 2018|website=www.mobilesyrup.com|date=24 January 2019}}</ref> | revenue = [[File:Green Arrow Up.svg|12px]] $15.1 billion [[Canadian dollar|CAD]] (2018)<ref name="rogers.com">{{cite web|url=https://about.rogers.com/wp-content/uploads/2019/01/Rogers-Q4-2018-Press-Release.pdf|title=Rogers Communications Reports Fourth Quarter 2018 Results|website=www.rogers.com}}</ref> | num_employees = 24,500 (2017) | parent = [[Rogers Communications]] | foundation = {{start date and age|1983|2|4}}<ref name="cvanhasselt"/> | location = Toronto, Ontario, Canada | homepage = {{URL|https://rogers.com/wireless}} }} '''Rogers Wireless Inc.''' is a Canadian [[mobile network operator]] headquartered in Toronto, providing service nationally throughout Canada. It is a wholly owned [[subsidiary]] of [[Rogers Communications]].<ref>[http://biz.yahoo.com/ic/42/42405.html “Rogers Communications Inc. Company Profile”]. [[Yahoo! Finance]]. Accessed May 21, 2013.</ref> The company had revenues of just under $15.1 billion in 2018.<ref name="rogers.com"/> Rogers Wireless is the [[List of Canadian mobile phone companies|largest wireless carrier in Canada]], with 13.7 million subscribers as of Q2 2023.<ref name="about.rogers.com">{{cite web|url=https://about.rogers.com/wp-content/uploads/2019/01/Rogers-Q4-2018-Press-Release.pdf|title=Rogers Investors Relations|website=Rogers Investor Relations}}</ref> The company was originally started by [[David Margolese]] as an expansion of his [[pager]] firm, '''Canadian Telecom''', formed in 1978. With the 1983 introduction of [[Advanced Mobile Phone System|AMPS]], the first North American standard for cell phones, Margolese started plans to expand the company into this new market. This required large amounts of capital. A group of private investors consisting of Margolese, [[Edward Samuel Rogers|Ted Rogers]], Marc Belzberg and [[Philippe de Gaspé Beaubien]] formed the newly renamed '''Cantel''' in 1984 and opening for service in July 1985. Rogers purchased a controlling interest in the company in 1986, and bought out all of the shares of the other members by 1990. Starting in 1984, he also purchased an increasing share of [[CNCP Telecommunications]], who operated a number of [[microwave relay]] networks suitable for carrying [[Long-distance calling|long distance]] calls. [[AT&T]] purchased a share of the new company, which also allowed Cantel to avoid using [[Bell Canada]] lines for access into the U.S. where possible. In 2003, the company was renamed '''Rogers Wireless''', and in 2004 Rogers bought out AT&T's remaining shares. The same year, Rogers purchased Microcell Solutions, today known as [[Fido Solutions|Fido]], Canada's first user of [[GSM]] systems as opposed to the more widespread (in North America) [[Code-division multiple access|CDMA]]. The company then expanded GSM service throughout their network. Rogers Wireless has remained Canada's leading wireless provider throughout its history. This was aided in its early Cantel years by the slow uptake of cellular service by [[Bell Canada]] and the limited capital of smaller players like [[BC Tel]] and [[Shaw Communications]]. The use of GSM proved to be a major boon when the [[iPhone]] was released in 2007 and only ran on GSM. This handed the company exclusive access to this product until 2009 when [[Bell Mobility]] and [[Telus Mobility]] agreed to share towers and switch/upgrade to [[UMTS]]/[[High Speed Packet Access|HSPA]] in time to capture the lucrative international market as part of the [[2010 Winter Olympics]].<ref>{{cite web|url=https://www.commsupdate.com/articles/2009/10/06/bell-and-telus-bringing-forward-hspa-launch-to-november/|title=Bell and Telus bringing forward HSPA launch to November|website=commsupdate.com|date=6 October 2009|access-date=16 June 2022}}</ref> Today, Rogers retains its preeminent position with widespread service, continued acquisitions, and the use of [[fighter brand]]s like Fido and [[Chatr]]. == History == [[File:Rogers Wireless logo.svg|thumb|right|280px|Rogers Wireless logo prior to 2015 redesign]] Rogers Wireless was founded by [[Edward Samuel Rogers|Ted Rogers]], [[David Margolese]], Marc Belzberg and [[Philippe de Gaspé Beaubien]].<ref name="cvanhasselt">Caroline Van Hasselt, ''High Wire Act: Ted Rogers and the Empire That Debt Built'', Mississauga, Ontario: [[John Wiley & Sons]], 2008, chapter 12.</ref> In 1978, future [[Sirius XM Radio]] founder David Margolese dropped out of university and founded the paging company Canadian Telecom.<ref name="bmclean">Bethany McLean, [https://money.cnn.com/magazines/fortune/fortune_archive/2001/01/22/295563/index.htm “Satellite Killed the Radio Star,”] ''[[Fortune (magazine)|Fortune]]'', January 22, 2001.</ref> Foreseeing that cellular wireless technology would be used for more than simply voice calls,<ref name="cvanhasselt"/> Margolese proposed a plan to obtain a license for Canada’s cellular phone rights.<ref name="bmclean"/> At the time, there were no such licenses or commercial cellular services in existence, as the wireless technology was still in the laboratory and experimental.<ref name="cvanhasselt"/> Needing significant financing, he approached Rogers Communications, which was owned by Ted Rogers, to partner with him.<ref name="cvanhasselt"/><ref name="bmclean"/> Rogers ultimately joined with Margolese, Marc Belzberg of First City Financial and [[Telemedia]] founder Philippe de Gaspé Beaubien to form Cantel,<ref name="cvanhasselt"/> which Margolese named after Canadian Telecom.<ref>Van Hasselt, ''High Wire Act: Ted Rogers and the Empire That Debt Built'', chapter 12, p. 223.</ref> In 1984, the group was granted Canada’s national cellular license.<ref name="cvanhasselt"/> Cantel launched service on July 1, 1985.<ref name="imarlow1">Iain Marlow, [https://www.theglobeandmail.com/report-on-business/a-phone-so-big-it-came-with-its-own-luggage/article1389639/ “A phone so big it came with its own luggage,”] ''[[The Globe and Mail]]'', July 2, 2010.</ref> In 1986, Ted Rogers purchased a controlling stake in Cantel, which was at the time Canada's only national supplier of cellular telephone service.<ref>Brian Banks, [https://news.google.com/newspapers?nid=2194&dat=19860604&id=p9EyAAAAIBAJ&sjid=oO8FAAAAIBAJ&pg=1110,946157 “Cantel buy gets Rogers into telecommunications,”] ''[[Ottawa Citizen]]'', June 4, 1986.</ref> Over the next four years, Rogers bought out his partners, becoming the sole owner of Cantel.<ref>[http://www.fundinguniverse.com/company-histories/rogers-communications-inc-history/ “Rogers Communications Inc. History,”] fundinguniverse.com. Accessed May 12, 2003.</ref> Cantel was later renamed Cantel AT&T, Rogers Cantel AT&T and Rogers AT&T Wireless; in December 2003, the company became known by its current name, Rogers Wireless,<ref name="cvanhasselt"/> which led to Rogers purchasing [[AT&T]]’s 34% stake in the company for $1.8 billion the following year.<ref>[https://www.wsj.com/articles/SB109452253655010891 “AT&T Wireless Moves to Sell Stake in Rogers Communications,”] ''[[Wall Street Journal]]'', September 7, 2004.</ref><ref name="globemilestones">[https://www.theglobeandmail.com/report-on-business/a-look-at-wireless-milestones/article1386378/ “A look at wireless milestones,”] ''The Globe and Mail'', July 2, 2010.</ref> ===Spectrum purchases=== Through [[spectrum auction]]s, Rogers has made the following purchases of [[Electromagnetic spectrum|spectrum]]: {| class="wikitable sortable" |+Spectrum purchased by Rogers |- ! Auction !! Licenses won !! Total price !! Total population covered !! Registered as !! {{Refh}} |- | PCS - 2 GHz (2001) || 23 || $393,520,000 || 28,556,783 || Rogers Wireless Inc. || <ref>{{cite web|url=http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf05388.html|title=License Winners, 2 GHz PCS Auction}}</ref> |- | 2300 & 3500 MHz (2004) || 33 || $5,912,965 || 16,221,004 || Rogers Wireless Inc. || <ref>{{cite web|url=http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf09475.html|title=License Winners, 2300 & 3500 MHz Auction (2004)}}</ref> |- | 2300 & 3500 MHz (residual, 2004-2005) || 49 || $4,906,765 || 6,654,716 || Rogers Wireless Inc. || <ref>{{cite web|url=http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf09475.html|title=License Winners, 2300 & 3500 MHz Auction (residual, 2004-2005)}}</ref> |- | AWS-1 (2008) || 59 || $999,367,000 || 30,007,094 || Rogers || <ref>{{cite web|url=http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf09002.html|title=License Winners, AWS-1 Auction (2008)}}</ref> |- | 700 MHz (2014) || 22 || $3,291,738,000 || 33,368,700 || Rogers || <ref>{{cite web|url=http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf11086.html|title=License Winners, 700 MHz Auction (2014)|date=7 October 2015}}</ref> |- | 2500 MHz (2015) || 41 || $24,086,270 || 11,637,606 || Rogers Communications Partnership || <ref>{{cite web|url=http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf11030.html|title=License Winners, 2500-2690 MHz Auction (2015)|date=7 May 2015}}</ref><ref>{{Cite web|last=Government of Canada|first=Innovation|date=2015-06-25|title=Auction of Spectrum Licences for Broadband Radio Service (BRS) — 2500 MHz Band - Spectrum management and telecommunications|url=https://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/h_sf10939.html|access-date=2021-08-18|website=www.ic.gc.ca}}</ref> |- | 600 MHz (2019) || 52 || $1,725,006,000 || 35,150,715 || Rogers || <ref>{{cite web|url=https://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf11499.html|title=600 MHz Auction — Final Results|date=10 April 2019}}</ref> |- | 3500 MHz (2021) || 325<ref name="Encumbered">Plus 509 transitioned licenses</ref> || $3,325,600,269 || 34,955,719 || Rogers Communications Canada Inc. || <ref>{{cite web|url=https://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf11722.html|title=3500 MHz Auction — Final Results}}</ref> |- | 2500 & 3500 MHz (residual, 2023) || 6 || $2,669,510 || 487,007 || Rogers Communications Canada Inc. || <ref>{{cite web|url=https://ised-isde.canada.ca/site/spectrum-management-telecommunications/en/spectrum-allocation/auction-residual-spectrum-licences/auction-residual-spectrum-licences-600-mhz-2500-mhz-and-3500-mhz-bands-provisional-results|title=Auction of Residual Spectrum Licences in the 600 MHz, 2500 MHz and 3500 MHz Bands — Final Results}}</ref> |- | 3800 MHz (2023) || 860 || $474,766,132 || 35,063,601 || Rogers Communications Canada Inc. || <ref>{{cite web|url=https://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf11722.html|title=3800 MHz Auction — Provisional Results}}</ref> |- | 3500/3800 MHz (residual, 2024) || 1 || $6,000 || 12,480 || Rogers Communications Canada Inc. || <ref>{{cite web|url=https://ised-isde.canada.ca/site/spectrum-management-telecommunications/en/spectrum-allocation/2024-auction-residual-spectrum-licences-provisional-results#R|title=2024 Auction of Residual Spectrum Licences - Provisional Results}}</ref> |} ==Networks== Rogers operates [[GSM]], [[UMTS]], [[LTE (telecommunication)|LTE]], and [[5G NR]] networks in all of Canada's provinces and offers roaming in Canada's territories.<ref name="coverage">[http://www.rogers.com/web/content/wireless_network?setLanguage=en&cm_sp=Consumer-_-Network_1110_Eng-_-Network_ClaimImage “Coverage to the max,”] rogers.com. Accessed May 21, 2013.</ref> ===AMPS=== Rogers previously operated an [[Advanced Mobile Phone System|AMPS]]/[[D-AMPS]] network in the 850 MHz and 1900 MHz bands in Canada.<ref>{{cite web |title=2003 Annual Report |url=https://www.rogers.com/cms/investor_relations/pdfs/annual/Rogers_Wireless_Annual_Report_2003_en.pdf |website=Rogers |access-date=13 March 2022 |page=13}}</ref> The network was shut down on May 31, 2007.<ref name="AMPS Shut Down">{{cite web |title=Majority of Rogers' Remaining TDMA and Analogue Subscribers Already Moved to GSM |url=https://about.rogers.com/news-ideas/majority-of-rogers-remaining-tdma-and-analogue-subscribers-already-moved-to-gsm/ |website=Rogers |access-date=12 March 2022}}</ref> ===GSM=== Since 2002, the company's 2G [[GSM]] network with [[Enhanced Data Rates for GSM Evolution|EDGE]] has operated in Canada.<ref name="globemilestones"/><ref name="coverage"/> It provides compatibility for GSM-based devices, including those frequently used by international travelers. However, this technology is limited to speeds up to 236 kilobits per second, which is only about four times the speed of [[dial-up Internet access|dial-up]]. The 1900 MHz [[Personal Communications Service|PCS]] network was shut down on June 7, 2021. 850 MHz was retired on December 31, 2021, for business class IoT devices.<ref name=":1">{{Cite web|title=IoT Network Updates {{!}} Rogers for Business|url=https://www.rogers.com/r4b/business/support/iot-network-updates|access-date=2020-10-30|website=www.rogers.com|language=en}}</ref><ref name=1900MHz>{{cite web|url=https://www.fido.ca/support/mobility/changes-to-our-mobile-network#divSection_8|title=Will 9-1-1 work on impacted devices after June 7, 2021?|website=fido.ca|access-date=16 June 2022}}</ref> Other devices can still connect to the 850MHz 2G GSM network in existing markets as of September 2023.<ref name=2G-23>{{cite web|title=2G and 3G Shutdowns Continue|url=https://blog.telegeography.com/2g-and-3g-shutdowns-continue|publisher=TeleGeography|date=15 Feb 2023|access-date=5 May 2023}}</ref><ref name="Bands">{{cite web|title=Will my unlocked mobile device work with the Rogers network?|url=https://www.rogers.com/customer/small-business/support/article/will-my-unlocked-mobile-device-work-with-the-rogers-network|website=[[Rogers Communications|Rogers]]|publisher=Rogers for Business|access-date=5 May 2023}}</ref> ===UMTS=== In 2006, Rogers became the first Canadian carrier to operate a 3G [[UMTS]]/HSPA network,<ref>{{cite web |title=Roger that: Rogers gets up to speed with HSDPA |url=https://www.commsupdate.com/articles/2006/02/14/roger-that-rogers-gets-up-to-speed-with-hsdpa/ |website=TeleGeography |access-date=16 February 2022}}</ref> which was upgraded to [[Evolved HSPA|HSPA+]] in 2009.<ref>Ian Hardy, [http://mobilesyrup.com/2009/08/03/rogers-hspa-network-announcement-bell-is-not-concerned-and-does-not-have-any-substance/ “Rogers HSPA+ announcement: ‘Bell is not concerned’,”] Mobile Syrup, August 3, 2009.</ref><ref>[http://www.telegeography.com/products/commsupdate/articles/2007/10/17/rogers-expands-hspa-coverage/ “Rogers expands HSPA coverage,”] TeleGeography, October 17, 2007.</ref> Enhancements included download speeds of up to a theoretical 21 Mbit/s.<ref>[https://www.cbc.ca/news/science/bell-s-new-cellphone-network-launches-wednesday-1.790252 “Bell’s new cellphone network launches Wednesday,”] [[CBC News]], November 2, 2009.</ref> Further enhancements increased the download speeds up to a theoretical 42 Mbit/s.<ref>{{cite web |title=Rogers |url=https://www.itworldcanada.com/article/rogers-lte-service-for-toronto-four-weeks-away/44844 |website=IT World Canada News |access-date=16 February 2022}}</ref> Rogers' UMTS network coverage is in all Canadian provinces and operating on 850 MHz but is in none of the territories. It is impossible to travel between the Pacific and Atlantic coasts in Canada without encountering a gap in cellular coverage as there are areas lacking cellular coverage in both British Columbia and Ontario.<ref>{{cite web|url=http://www.rogers.com/coverage|title=Wireless Network Coverage - Keeping You Connected - Rogers|website=www.rogers.com}}</ref> The 1900 MHz PCS network was shut down on June 7, 2021<ref name=1900MHz/> and the 850 MHz network will remain active until at least December 31, 2025.<ref name=":0">{{cite web|date=2020-07-15|title=Important Notice Regarding Upcoming 2G/3G Changes on the Rogers Network|url=https://bsav.ca/important-notice-regarding-upcoming-2g-3g-changes-on-the-rogers-network/|access-date=2020-10-24|website=Bulwark|language=en-US}}</ref> ===LTE=== In July 2011, Rogers was the first Canadian telecom operator to launch a commercial [[LTE (telecommunication)|long-term evolution (LTE)]] network.<ref name="imarlow2">Iain Marlow, [https://www.theglobeandmail.com/globe-investor/rogers-powers-up-lte-wireless-network/article586008/ “Rogers powers up LTE wireless network,”] ''The Globe and Mail'', July 7, 2011.</ref> In May 2013, Rogers deployed LTE service on its 2600 MHz spectrum in some markets, which the company began marketing as '''LTE Max'''. LTE Max is available in a fraction of Rogers' LTE coverage area.<ref name="coverage"/> On April 17, 2014, Rogers launched LTE service on its 700 MHz spectrum.<ref>{{cite web |url=http://about.rogers.com/About/Media_Relations/News/14-04-17/Rogers_flips_the_switch_on_700_MHz_spectrum_to_deliver_the_ultimate_video_experience_to_customers.aspx |title=Rogers flips the switch on 700 MHz spectrum to deliver the ultimate video experience to customers |publisher=Rogers |date=2014-04-17 |access-date=2014-04-17}}</ref> Rogers has not announced its goals for expanding LTE coverage across Canada, but announced plans in June 2014 to have LTE coverage expanded to 98.3% of the population of British Columbia by the end of 2016.<ref>{{cite web|url=https://vancouversun.com/technology/Rogers+expand+wireless+networks+northern/9933766/story.html|title=Rogers to expand wireless networks in northern B.C.|first= Brian|last=Morton}}</ref> According to Rogers, as of December 31, 2016, its LTE coverage reached 95% of the Canadian population.<ref>{{cite web|url=http://netstorage-ion.rogers.com/downloads/IR/pdf/quarterly-results/Rogers-2016-Q4-Results-Release.pdf|title=Rogers Investors Relations|website=Rogers Investor Relations}}</ref> On March 31, 2015, Rogers Wireless launched [[VoLTE|voice over LTE (VoLTE)]],<ref>{{cite web|url=http://mobilesyrup.com/2015/03/31/rogers-voice-over-lte/|title=Rogers launches Voice Over LTE: What it is, and how it affects you - MobileSyrup|date=31 March 2015}}</ref> the first carrier in Canada to offer this service. Cat-6 [[LTE-Advanced]] has been available since January 2015, through carrier aggregation of band 4 and band 7, with a maximum download speed of 225 Mbit/s.<ref>{{cite web|url=http://mobilesyrup.com/2014/10/24/rogers-lte-advanced/|title=Rogers launches LTE-Advanced features with new carrier aggregation support - MobileSyrup|date=24 October 2014}}</ref> ===5G NR=== Rogers launched its [[5G NR|5G network]] in January 2020 and uses [https://www.loxcel.com/news-2020.html#2020-Feb-03 Block I from the 2500Mhz Frequency Block Plan]. The company stated that rollout will expand to use its further reaching 600 MHz spectrum later in the year for improved 5G coverage.<ref name="5G">{{cite web|url=https://about.rogers.com/2020/01/15/rogers-starts-rollout-canadas-first-5g-network-joins-global-5g-forum-2/|title=Rogers Starts Rollout of Canada's First 5G Network and Joins Global 5G Forum|date=15 January 2020}}</ref> As of December 16, 2020, Rogers offers both [[5G NR#Deployment modes|NSA mode]] and [[5G NR#Deployment modes|SA modes]] in select markets.<ref>{{Cite web|date=2020-12-16|title=Rogers begins rolling out 5G standalone core network in four cities|url=https://mobilesyrup.com/2020/12/16/rogers-begins-rolling-out-5g-standalone-core-network-four-cities/|access-date=2021-01-03|website=MobileSyrup|language=en}}</ref> Rogers was the first Canadian carrier to offer 5G service.<ref>{{cite news|date=15 January 2020|title=Rogers officially activates Canada's first 5G network, but customers will have to wait to use it|newspaper=Financial Post|url=https://business.financialpost.com/technology/rogers-officially-activates-canadas-first-5g-network-but-customers-cant-use-it-yet|last1=McLeod|first1=James}}</ref> Rogers partnered with Swedish Telecom giant [[Ericsson]] to launch its 5G wireless technology.<ref>{{cite news|url=http://business.financialpost.com/telecom/rogers-ericsson-to-test-5g-technology-in-toronto-ottawa|title=Rogers, Ericsson to test 5G technology in Toronto, Ottawa|newspaper=Financial Post|date=16 April 2018|last1=Jackson|first1=Emily}}</ref> Today, Rogers's 5G network is live in more than 160 communities across Canada, including Calgary, Toronto, Vancouver, Ottawa, and Montreal.<ref name="5G"/> ===Radio frequency summary=== {{further|GSM frequency bands|UMTS frequency bands|LTE frequency bands|5G NR frequency bands}} The following is a list of known frequencies that Rogers employs in Canada: {| class="wikitable sortable" |+Frequencies used on the Rogers Network |- ! Frequency range !! Band number !! Protocol !! Class !! Status !! Notes |- | rowspan="2" | '''850''' MHz CLR || rowspan="2" | 5 || [[GSM]]/[[GPRS]]/[[EDGE (telecommunication)|EDGE]] || [[2G]] || rowspan="2" | Active<ref name=2G-23/><ref name=Bands/><ref name=Bands2>{{cite web|url=https://www.rogers.com/support/mobility/bring-your-own-device#divSection_1|title=Check compatibility|website=[[Rogers Communications|Rogers]]|access-date=5 May 2023}}</ref><ref name=Bands3>{{cite web|url=https://www.fido.ca/support/mobility/changes-to-our-mobile-network#divSection_4|title=What frequency does a device need to be compatible with your network?|website=[[Fido Solutions|Fido]]|access-date=5 May 2023}}</ref> || Maintaining for international roaming and compatibility with older devices. Shut down planned, but date is yet to be announced. |- | [[UMTS]]/[[High Speed Packet Access|HSPA]]/[[HSPA+]] || [[3G]] || Network to remain active until at least December 31, 2025.<ref name=":0"/> |- | '''600''' MHz DD || 71 || rowspan="7" | [[LTE (telecommunication)|LTE]]/[[LTE-A]]/[[LTE-A Pro]] || rowspan="7" | [[4G]] || Active / Being Deployed<ref name="DSS LTE 600">{{cite web|url=https://www.rcrwireless.com/20200903/5g/rogers-launches-5g-50-towns-cities-across-canada|title=Rogers launches 5G in 50 towns and cities across Canada|date=3 September 2020}}</ref><ref name=Bands/><ref name=Bands2/> || Being used alongside NR via DSS.<ref name="DSS LTE 600"/><ref name=Bands/><ref name=Bands2/> |- | '''700''' MHz Lower SMH A/B/C || 12/17 || rowspan=6" | Active<ref name=Bands/><ref name=Bands2/><ref name=Bands3/> || Additional LTE band for building penetration and rural coverage in select markets. Also being used to provide [[LTE Advanced]] coverage.<ref name=LTEA/> |- | '''850''' MHz CLR || 5 || Used to provide [[LTE Advanced]] coverage in select markets. |- | '''1.7/2.1''' GHz [[Advanced Wireless Services|AWS]] || 4/66 || Main LTE band providing complete coverage. Also being used to provide [[LTE Advanced]] coverage.<ref name=LTEA>{{cite web|url=https://about.rogers.com/2014/10/24/rogers-customers-will-be-the-first-in-canada-to-experience-lte-advanced/|title=Rogers customers will be the first in Canada to experience LTE-Advanced|date=October 24, 2014}}</ref><ref name=Bands/> |- |'''1.9''' GHz [[Personal Communications Service|PCS]] |2/25 |Used to provide [[LTE Advanced]] coverage in select markets. |- | '''2.6''' GHz IMT-E || 7/38 || Additional LTE band for more bandwidth in select markets. Also used to provide [[LTE Advanced]] coverage in select markets. |- |'''5.2''' GHz U-NII |46 | [[License Assisted Access|License assisted access]] (LAA). Additional capacity in select cities.<ref>{{cite web |last1=Longwell |first1=Ali |title=Rogers and Ericsson Kickstart Plan to Spread 5G Across Canada |url=https://www.sdxcentral.com/articles/news/rogers-ericsson-plan-5g-across-canada/2018/04/ |website=sdxcentral |access-date=28 September 2021}}</ref> |- |'''600''' MHz DD || n71 | rowspan="4" |[[5G NR|NR]] | rowspan="4" |[[5G]] | rowspan="4" |Active / Being Deployed<ref name="5G" /><ref name="Bands" /><ref name="Bands2" />|| SA (standalone) mode since Dec. 2020; in use with Dynamic Spectrum Sharing (DSS)<ref name="5G_DD_AWS">{{cite web|date=14 October 2020|title=Rogers doubles 5G cities/towns to 130; launches Dynamic Spectrum Sharing|url=https://www.commsupdate.com/articles/2020/10/14/rogers-doubles-5g-citiestowns-to-130-launches-dynamic-spectrum-sharing/}}</ref> |- |'''1.7/2.1''' GHz Extended AWS || n66 || SA (standalone) mode since Dec. 2020; in use with Dynamic Spectrum Sharing (DSS)<ref name="5G_DD_AWS" /> |- | '''2.5''' GHz [[Multichannel Multipoint Distribution Service|BRS]]|| n41 || SA (standalone) mode since Dec. 2020<ref name="Bands" /> |- |'''3.5''' GHz C-Band || n78 || Spectrum acquired in 2021 auction.<ref>{{Cite web|title=Canada raises $7.2B in 3.5 GHz auction for 5G|url=https://www.fiercewireless.com/operators/canada-raises-7-2b-3-5-ghz-auction-for-5g|access-date=2021-08-18|website=FierceWireless|date=2 August 2021|language=en}}</ref> Active since June 2022.<ref>{{Cite web|title=Bell, Rogers Launch Fast Mid-Band 5G in Canada|url=https://www.pcmag.com/news/bell-rogers-launch-fast-mid-band-5g-in-canada|access-date=16 June 2022|website=[[PCMag]]|date=15 June 2022|language=en}}</ref> |} ==Products== Rogers Wireless carries [[feature phone]]s, and [[smartphone]]s that support either [[Android OS]] or [[iOS]]. ==On Demand Mobile== Customers with select smartphones, [[Tablet computer|tablets]], computers, [[LG Smart TV]]s, [[Xbox 360]] and [[Xbox One]] gaming systems can use the Rogers On Demand mobile service, which was renamed Rogers Live before its current incarnation, Rogers Anyplace TV. Rogers Anyplace TV offers TV shows, movies and sports on demand.<ref>[http://www.rogersondemand.com/about/programming “Programming,”] rogersondemand.com. Accessed May 21, 2013.</ref><ref>[http://www.newswire.ca/en/story/1149083/rogers-anyplace-tv-app-enhances-smart-tv-entertainment-experience “Rogers Anyplace TV app enhances Smart TV entertainment experience,”] [[CNW Group]], April 19, 2013.</ref><ref>Ian Hardy, [http://mobilesyrup.com/2011/09/09/rogers-to-release-a-rogers-on-demand-app-for-tablets/ “Rogers to release a Rogers on Demand app for tablets,”] Mobile Syrup, September 9, 2011.</ref> ==Subsidiaries== ===Fido=== {{main|Fido Solutions}} In 2004, Rogers bought Canada’s first and, at the time, only other GSM provider, Fido, along with Fido’s partner, [[Sprint Canada]], for a total of $1.4 billion. At the time, Fido had nearly 1.3 million customers.<ref>John Shmuel, [http://business.financialpost.com/2013/05/18/the-short-history-of-telecom-startups-in-canada/?__lsa=d21c-71f6 “The short history of telecom startups in Canada,”] ''Financial Post'', May 18, 2013.</ref> In 2008, Fido was rebranded as a discount [[mobile virtual network operator]] with a new logo and cheaper plans.<ref>Sean Cooper, [https://www.engadget.com/2008/11/04/fidos-rebrand-complete-yellow-figures-prominently/ “Fido’s rebrand complete, yellow figures prominently,”] [[Engadget]], November 4, 2008.</ref> ===Chatr=== {{main|Chatr}} Rogers launched the Chatr Mobile brand in mid-2010 in response to the emergence of new phone carriers [[Mobilicity]], [[Public Mobile]], and [[Freedom Mobile]] (previously Wind Mobile) to directly compete with the new carriers in their coverage areas. Chatr became a cheaper option than Fido, making Fido more of a mid-range offering.<ref name="jgray">Jeff Gray, [https://www.theglobeandmail.com/report-on-business/industry-news/the-law-page/rogers-violated-false-advertising-rules-with-fewest-dropped-call-claims-court-hears/article11897567/ “Rogers violated false-advertising rules with ‘fewest dropped-call’ claims, court hears,”] ''The Globe and Mail'', May 13, 2013.</ref><ref>Ian Hardy, [http://mobilesyrup.com/2012/05/07/rogers-re-branding-all-chatr-wireless-kiosks-in-montreal-to-fido/ “Rogers re-branding all Chatr Wireless kiosks in Montreal to Fido,”] Mobile Syrup, May 7, 2012.</ref> ==Retail presence== [[File:Rogers 302 - Flagship interior 2023.jpg|thumb|200px|right|Rogers Retail shop in Yonge Street, Downtown Toronto]] [[File:Affichage des télépĥones prépayés Rogers et Fido chez Zellers.jpg|thumb|200px|right|Fido and Rogers phones at [[Zellers]]]] Rogers has its own corporate retail stores, known as Rogers Plus, and also allows third parties to become exclusive dealers. [[Best Buy]] and [[Walmart Canada|Walmart]] stores in Canada provide Fido products along with prepaid and postpaid services. Additionally, [[Loblaw Companies]] stores sell prepaid [[feature phone]]s and top-up vouchers. Loblaw stores have a special booth, called The Mobile Shop, where the phones are displayed. ===Former retailers=== While [[Shoppers Drug Mart]] carried only Rogers Wireless prepaid phones at one time, the stores temporarily partnered with Rogers. As a result, Shoppers stores added both prepaid and postpaid products and services for Rogers and its two other brands, [[Fido Solutions|Fido]] and [[Chatr]]. As of March 2011, however, Shoppers stores ended their partnership. They only sell prepaid top-up vouchers for these providers. ==Criticism== ===Misdirected phone charges=== In 2005, Rogers lost a court case against an Osgoode Hall Law School university professor, Susan Drummond, over a $12,000 charge for overseas calls that was placed on her bill after the phone was stolen, for which the company insisted she pay. Following the case becoming public knowledge, Ted Rogers issued a formal apology and cancelled the charges. Drummond filed a lawsuit, for which she was then also paid punitive and compensatory damages.<ref>{{cite news|url=https://www.thestar.com/news/2007/02/24/mom_gets_cell_firms_number.html|title=Mom gets cell firm's number - The Star|newspaper=The Toronto Star|date=24 February 2007}}</ref> Drummond and her partner Harry Gefen published further on the case in an [[SSHRC]] funded research project, and for which she and her partner were cited by ''Time'' magazine as "heroes of the year" in 2007.<ref>{{cite book |url=https://books.google.com/books?id=Wt8ulI7RV9oC&pg=PT607 |page=607 |title=High Wire Act: Ted Rogers and the Empire that Debt Built |author=Caroline Van Hasselt |publisher=John Wiley & Sons |year=2010|isbn=9780470739747 }}</ref> During her research, Drummond showed that the phones of Rogers executives had been cloned by members of [[Hezbollah]] and used to make thousands of overseas phone calls in 1997 and 1998.<ref>{{cite news|url=https://www.theglobeandmail.com/news/national/12000-bill-forgiven-rogers-will-come-to-tea/article18255476/|title=$12,000 bill forgiven, Rogers will come to tea|newspaper=The Globe and Mail|date=19 December 2005|last1=Cheney|first1=Peter}}</ref><ref>{{cite web|url=http://www.cbc.ca/news/canada/cellphone-security-fraud-leaves-customer-with-big-bill-1.541317|title=Cellphone security fraud leaves customer with big bill - CBC News}}</ref><ref>{{cite web |url=https://www.theregister.co.uk/2005/12/19/terror_phone_clone_scam/|title=Terror Phone Clone Scam|publisher=The Register |date=December 19, 2005}}</ref> It also turned up information that Rogers had been allowing phones that they were alerted had potentially fraudulent call patterns to continue to remain functional despite the warning.<ref>{{cite news|url=https://www.theglobeandmail.com/technology/how-a-terror-group-cloned-ted-rogers-cellphone/article1132108/|title=How a terror group cloned Ted Rogers' cellphone|newspaper=The Globe and Mail|date=17 December 2005|last1=Cheney|first1=Peter}}</ref> ===Text messaging charges=== On July 7, 2009, Rogers Wireless began charging a nominal fee for incoming text messages to customers without a text messaging plan. The change was similar to policies of charging for incoming text message that were adopted in August 2008 by [[Bell Mobility]] and [[Telus Mobility]].<ref>[http://www.tmcnet.com/usubmit/2009/05/05/4164728.htm “Rogers Wireless to charge for incoming text messages for user not in plans,”] tmcnet.com, May 5, 2009.</ref> Some users complained that Rogers had unilaterally changed the terms of their contracts. The company maintained that changes to services and fees are permitted in the "terms of service" document.<ref>Kathy Tomlinson, [https://web.archive.org/web/20121107012926/http://www.cbc.ca/news/story/2009/12/14/bc-rogerstexting.html “Rogers charges for ‘free’ text messages,”] CBC News, December 15, 2009.</ref> ===Government Regulatory Recovery Fee=== {{main|System access fee}} Rogers has been criticized for its Government Regulatory Recovery Fee (GRRF), formerly known as the System Access Fee (SAF). The fee ranges between $1.93 to $3.35 per month. On July 4, 2012, Rogers announced it would no longer be charging a separate GRRF fee to new customers, instead raising the price of the Monthly Service Charge. The bills of existing customers would remain the same.<ref>Ian Hardy, [http://mobilesyrup.com/2012/07/04/rogers-says-new-customers-will-not-pay-the-grrf-but-charges-will-be-rolled-into-the-monthly-service-fee/ “Rogers says new customers will not pay the GRRF, but charges will be rolled into the Monthly Service Fee,”] Mobile Syrup, July 4, 2012.</ref> An $18 billion class action lawsuit against: [[Bell Canada|Bell]], Rogers, and [[Telus Communications|Telus]], originally filed in a [[Saskatchewan]] court in 2004 regarding these hidden fees, is still pending.<ref>Jamie Sturgeon, [http://business.financialpost.com/2012/06/28/canadas-telecom-giants-face-19-billion-class-action-suit-over-system-access-fees/?__lsa=3512-105e “Canada’s telecom giants face $18-billion class action suit over system access fees,”] ''Financial Post'', June 28, 2012.</ref> ===Anticompetitive tactics=== {{See also|Chatr#Controversy}} Rogers launched the [[Chatr]] brand with low-end feature phones and pricing plans similar to that of new entrants such as [[Wind Mobile]], [[Mobilicity]] and [[Public Mobile]]. Chatr was criticized for being a [[fighter brand]] created by Rogers. The brand's "fewer dropped calls" claim was disputed by the [[Competition Bureau]].<ref name="jgray"/> In 2013, the [[Ontario Superior Court of Justice]] ruled that Chatr's advertising of fewer dropped calls, in connection with its 2010 launch, was fair and accurate.<ref>[http://www.cbc.ca/news/business/ruling-backing-rogers-s-dropped-call-ads-for-chatr-questioned-1.1386678 "Ruling backing Rogers's dropped-call ads for Chatr questioned,"] CBC News, August 21, 2013.</ref> ==See also== *[[Fido Solutions]] *[[Chatr]] *[[Mobilicity]] *[[List of Canadian mobile phone companies]] ==References== {{reflist|2}} * https://1vjoxz2ghhkclty8c1wjich1-wpengine.netdna-ssl.com/wp-content/uploads/2018/03/Rogers_Annual_Report_2017_Bookmarked.pdf ==External links== *{{Official website|https://www.rogers.com/wireless}} {{Rogers Communications}} {{Canadian mobile phone companies}} [[Category:Rogers Communications]] [[Category:Companies based in Toronto]] [[Category:Mobile phone companies of Canada]]
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