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Sales force management system
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{{short description|Automation software systems}} {{Multiple issues| {{more citations needed|date=July 2011}} {{More footnotes|date=July 2011}} }} '''Salesforce management systems''' (also '''sales force automation systems''' ('''SFA''')) are [[information system]]s used in [[customer relationship management]] (CRM) [[marketing]] and [[management]] that help automate some [[sales]] and [[sales force management]] functions. They are often combined with a [[marketing information system]], in which case they are often called [[CRM system]]s. ==See also== * {{annotated link|Comparison of CRM systems}} **{{annotated link|Comparison of mobile CRM systems}} * {{annotated link|Information technology management}} * {{annotated link|Predictive analytics}} * {{annotated link|Sales Management Systems}} ==References== {{Reflist}} ==Sources== *{{Cite journal|url=https://www.tandfonline.com/doi/abs/10.1080/1051712X.2011.574252?src=recsys&journalCode=wbbm20=|doi = 10.1080/1051712X.2011.574252|title = Customer Relationship Management (CRM)'s Impact on B to B Sales Professionals' Collaboration and Sales Performance|year = 2011|last1 = Rodriguez|first1 = Michael|last2 = Honeycutt|first2 = Earl D.|journal = Journal of Business-To-Business Marketing|volume = 18|issue = 4|pages = 335β356|s2cid = 167515127|url-access = subscription}} * {{cite web | title=Sales Management Best Practices: Six Essential Processes | website=Sales & Marketing Management | date=2010-07-31 | url=https://salesandmarketing.com/sales-management-best-practices-six-essential-processes/ | ref={{sfnref | Sales & Marketing Management | 2010}} |first1=Jason|last1=Jordan| access-date=2024-03-12}} * {{cite book | last = Darmon | first = RenΓ© Y. | title = Introduction to the Dynamic Sales Force Management Process | year = 2007 | publisher = Cambridge University Press | isbn = 978-0-521-84834-3 }} * {{cite book | last1 = Haag | first1 = Stephen | first2 = Maeve | last2 = Cummings | first3 = Donald J. | last3 = McCubbrey | first4 = Alain | last4 = Pinsonneault | first5 = Richard | last5 = Donovan | title = Management Information Systems for the Information Age | edition = Third Canadian | year = 2006 | publisher = McGraw-Hill Ryerson | location = Canada | isbn = 0-07-095569-7 | pages = [https://archive.org/details/managementinform0000unse_n7i0/page/50 50 & 176β177] | url = https://archive.org/details/managementinform0000unse_n7i0/page/50 }} [[Category:Customer relationship management]] [[Category:Information systems]] [[Category:Personal selling]]
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