Editing Telecommunications in Jersey

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{{Use dmy dates|date=September 2023}}

The '''services of communication in [[Jersey]]''' comprise Internet, telephone, broadcasting and postal services, which allow islanders to contact people and receive information.

== Internet ==
As of 2018, three companies provide fixed-line services to the island -

* [[JT Group Limited|Jersey Telecom]] (JT), who operate island's fixed-line network;
* [[Sure (company)|Sure]], whose services are based on wholesale access to JT's infrastructure; and
* [[Newtel Solutions|Newtel]], who focus on business customers and also use JT's infrastructure.<ref name=":0">Oxera (January 2018). [https://www.gov.je/SiteCollectionDocuments/Government%20and%20administration/R%20A%20telecoms%20strategy%20for%20Jersey%20Oxera%20December%202017%2020180105%20TH.pdf A telecoms strategy for Jersey]. ''Government of Jersey (gov.je)'' [Accessed: 27 February 2022].</ref>{{Rp|pages=11–2}}

As all services are based on JT's infrastructure, there is limited competition. Nevertheless, islanders enjoy average fixed broadband download speeds which outstrip the UK and other small countries.<ref name=":0" /> As of 2021, Jersey has the highest broadband speeds of any country in the world, with an average rate of 274.27&nbsp;Mbit/s, compared with Liechtenstein, which only had speeds of 211.26&nbsp;Mbit/s, and the global average of just 9.10&nbsp;Mbit/s.<ref>{{Cite web |date=2021-09-17 |title=Island claims top spot in global broadband speed |url=https://jerseyeveningpost.com/news/2021/09/17/island-claims-top-spot-in-global-broadband-speed/ |access-date=2022-02-27 |website=Jersey Evening Post |language=en-GB}}</ref><ref>{{Cite web |title=Worldwide Broadband Speed League 2021 |url=https://www.cable.co.uk/broadband/speed/worldwide-speed-league/ |access-date=2022-02-27 |website=Cable.co.uk |language=en}}</ref>

JT has dominance over the broadband sector, with 68% broadband market share in 2015, however this is declining relative to the competition. In terms of value for money on high-speed internet services, Jersey broadband consumers pay lower prices than nations like Bermuda, but higher prices than in the UK or the Isle of Man, but for lower-speed services islanders pay far lower prices than other small islands (and less than UK consumers).<ref name=":0" />
{| class="wikitable"
|+Jersey broadband services market share<ref name=":0" />
!
!2012
!2016
|-
|JT
|78%
|68%
|-
|Sure
|13%
|27%
|-
|Newtel
|9%
|5%
|}
Internet connectivity to the rest of the world is provided by undersea cables linked to Guernsey, the UK and France. In 2016, a ship – believed to be the King Arthur owned by Mediterranea di Navigazione – dragging its anchor on the seabed in the English Channel cut the three main internet cables to Jersey and Guersey. As a result, all communications traffic had to travel via cables to France.<ref>{{Cite news |date=2016-11-29 |title=Ship's anchor severs Jersey's undersea internet cables |language=en-GB |publisher=BBC News |url=https://www.bbc.com/news/world-europe-jersey-38141230 |access-date=2022-02-27}}</ref>

== Mobile telephones ==
Jersey is part of the UK's [[Telephone numbers in the United Kingdom|National Telephone Numbering Plan]], which means the island shares the UK's international dialling code +44.<ref name=":1">{{Cite web |title=01534 {{!}} Jersey Area Code {{!}} The Phone Book from BT |url=https://www.thephonebook.bt.com/DiallingCodes/DiallingCodeSearch/?AreaIdentifier=Jersey&SearchType=1&InternationalCodeId=0 |access-date=2022-02-27 |website=thephonebook.bt.com}}</ref>

4G license operators in the island are obligated to provide a 2&nbsp;Mbit/s download speed to 95% of the island population 90% of the time. In 2016, the island had 95% 4G coverage and higher average mobile data speeds than (7 major cities in) the UK.<ref name=":0" />

In 2020, JT retains the majority mobile market share of 52%, compared with 24% for Airtel-Vodafone and 23% for Sure, the island's other mobile operators.<ref name=":2">GCRA; JCRA (2020). [https://www.gov.je/SiteCollectionDocuments/Government%20and%20administration/R%20Telecoms%202020%2020210712%20SJ.pdf Telecommunications Statistics and Market Report 2020]. ''Statistics Jersey (gov.je)'' [Accessed: 27 February 2022].</ref> In 2020, there were 124,262 mobile subscriptions, of which 2,845 were mobile only.<ref name=":2" />

Mobile data prices are lower in Jersey than other similarly sized countries, such as Bermuda and Malta, but slightly higher than the major operators in the UK.<ref name=":0" /> In 2020, the following mobile usage statistics were recorded: 202.0 million mobile minutes, 48.3 million SMS messages and 9.56 million GB of data used.

== Landline telephones ==
Jersey is part of the UK's [[Telephone numbers in the United Kingdom|National Telephone Numbering Plan]], which means the island shares the UK's international dialling code +44. Landline telephone numbers have the area code (0)1534.<ref name=":1" />

== Postal service ==
{{Main|Jersey Post}}

==Future==
The [[Government of Jersey]] has a telecommunications development strategy called ''A telecoms strategy for Jersey''.<ref name=":0" />

==Telephony==
===Addressing===
[[Jersey]] is incorporated into the [[UK National Telephone Numbering Plan]], using the following area codes:
* [[Jersey Telecom|JT Global]] (formerly [[Jersey Telecom]]<ref>{{cite web |title=Our history |url=https://www.jtglobal.com/global/our-history/ |website=JT Global |language=en-UK |access-date=2021-03-08 }}</ref>):
** <code>+44 1534</code><ref name="ofcom-number"/>{{citation needed|date=May 2013}} for [[land-line]]s
** <code>+44 7797</code><ref name="ofcom-number"/>{{citation needed|date=May 2013}} for [[Mobile phone|mobile]]s
* [[Sure (company)|Sure]] ([[Batelco]]):
** <code>+44 7700</code><ref name="ofcom-number"/>{{citation needed|date=May 2013}} for mobiles
* [[Airtel-Vodafone]]:
** <code>+44 7829</code><ref name="ofcom-number">{{cite web |url=https://www.ofcom.org.uk/phones-and-broadband/phone-numbers/numbering-data/ |title=Download numbering data |publisher=Ofcom |date=2024-03-13 |url-status=live |archive-url=https://web.archive.org/web/20240616122230/https://www.ofcom.org.uk/phones-and-broadband/phone-numbers/numbering-data/ |archive-date=2024-06-16 }}</ref>{{citation needed|date=May 2013}} for mobiles

====Fixed line====
Fixed [[Public Switched Telephone Network|PSTN]] lines in use; approx 57,700 (2009).{{citation needed|date=May 2013}}

====Mobile cellular====
* [[Jersey Telecom|JT Group Limited]]
* [[Sure (company)|Sure]]
* [[Airtel-Vodafone]]

With over 120 [[mobile phone mast]]s, in 2012,<ref>{{cite web |url=https://www.gov.je/news/2006/pages/mobile%20base%20stations%20and%20masts.aspx |title=Mobile phone base stations and masts |publisher=States of Jersey |date=26 July 2012 |access-date=2016-02-01 }}</ref> spread across its {{convert|119|km2|0|abbr=on}} area, the island has a phone mast density almost five times that of the United Kingdom as a whole but similar to any urban area.

===Telephony system and infrastructure===
====Domestic====
Jersey Telecom:
* [[System X (telephony)|System X]] supplied by [[Marconi Communications]].<ref>{{cite web |title=System X Restoration & preservation project |url=https://www.communicationsmuseum.org.uk/systemx/ |website=The Communications Museum Trust |access-date=3 October 2020}}</ref>
* Marconi [[Softswitch]] and [[UTStarcom]] SoftSwitch.<ref>{{cite news |title=Jersey Telecom deploys Marconi SoftSwitch and Access Hub |url=https://www.lightwaveonline.com/fttx/fttn-c/article/16657446/jersey-telecom-deploys-marconi-softswitch-and-access-hub |access-date=3 October 2020 |work=Lightwave |date=8 July 2003}}</ref>

====Connectivity====
* 4 [[submarine communication cable]]s.<ref name="network-topology">[https://www.jtglobal.com/Global/Website%20Assets/Business/33717_Pi_NetMap_BusLit_Jan12_V2.pdf Network Topology Map]</ref>
* 2 [[microwave]] links.<ref name="network-topology"/>

==Mass media==
===Radio===
Digital [[DAB+]] broadcasts started in Jersey on 1 August 2021.<ref>{{cite web| url = https://radiotoday.co.uk/2021/08/channel-islands-digital-radio-launches-with-an-all-dab-line-up/| title = Channel Islands digital radio launches with an all DAB+ line-up – RadioToday}}</ref>

====Radio broadcast stations====
*[[BBC Radio Jersey]] 88·8[[Megahertz|MHz]] [[Frequency Modulation|FM]], 1026[[Kilohertz|kHz]]&nbsp;[[Medium Wave|MW]] [[Amplitude modulation|AM]], DAB+ and [https://www.bbc.co.uk/jersey/ bbc.co.uk/jersey].
*[[Channel 103]] 103·7&nbsp;MHz FM, DAB+ and [http://www.channel103.com/ channel103.com].
*Radio Lions, a closed-circuit [[hospital radio]] station launched by the Jersey Lions Club in 1975.
*Radio Force 7, a former [[Saint-Malo]] radio station, pioneered bilingual broadcasting aimed at the Channel Islands from January 1988 to the early 1990s.
*[[Contact 94]]. Former radio station (5 September 1988 to 29 November 1991) broadcasting to the island from [[Normandy]].

====Radio receiver adoption and usage====
Not available

===Television===
====Television broadcast stations====
* [[ITV Channel Television]].
* Sub Opt from [[BBC One]] of [[Spotlight (BBC News)|Spotlight]] [[Channel Islands]].

====Cable television====
* [[Newtel Solutions]]

====Satellite television====
* [[BSkyB]]

====Television set adoption and usage====
Not available

===Internet service providers (ISPs)===
* [[Jersey Telecom|JT Group Limited]] which owns most of the telecommunications infrastructure in Jersey
* [[Newtel Solutions]]
* [[Sure (company)|Sure]]
* [[Airtel-Vodafone]] ([[3G]] data only)

==See also==
* [[Frémont Point Transmitter]]

==References==
{{reflist}}

==External links==
* [http://www.prx205.org/docs/Rediffusion%20Jersey.pdf A History of Radio and Television Relay Services in Jersey]

{{Jersey topics}}
{{Telecommunications industry in the United Kingdom}}
{{Telecommunications in Europe}}
{{Telecommunications}}

{{DEFAULTSORT:Telecommunications in Jersey}}
[[Category:Telecommunications in Jersey| ]]