Business process automation

Template:Short description Template:Redirect Template:Multiple issues Business process automation (BPA), also known as business automation, refers to the technology-enabled automation of business processes.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref>

DeploymentEdit

BPA toolsets vary in capability, but due to the fast adoption of artificial intelligence, there is a trend towards the use of artificial intelligence technologies that can understand natural language and unstructured datasets, interact with human beings, and adapt to new types of problems without too much human-guided training or interventions.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref>Template:Self-published source

Business process management implementationEdit

A business process management system differs from BPA. However, it is possible to implement automation based on a BPM implementation. The methods to achieve this vary, from writing custom application code to using specialist BPA tools.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref>Template:Self-published source

Robotic process automationEdit

{{#invoke:Labelled list hatnote|labelledList|Main article|Main articles|Main page|Main pages}} Robotic process automation (RPA) involves the deployment of attended or unattended software agents in an organization's environment. These software agents, or robots, are programmed to perform pre-defined structured and repetitive sets of business tasks or processes. Robotic process automation is designed to streamline workflows by delegating repetitive tasks to software agents, allowing human workers to focus on more complex and strategic activities.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref>Template:Self-published source

BPA providers typically focus on different industry sectors, but the underlying approach is generally similar in that they aim to provide the shortest route to automation by interacting with the user interface rather than modifying the application code or database behind it.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref>

Use of artificial intelligenceEdit

Artificial intelligence software robots are used to handle unstructured data sets (like images, texts, audios) and are often deployed after implementing robotic process automation. They can, for instance, generate an automatic transcript from a video. The combination of automation and artificial intelligence (AI) enables autonomy for the robots, along with the capability to perform cognitive tasks.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref>Template:Self-published source At this stage, the robot can learn and improve processes by analyzing and adapting them.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref>

ReferencesEdit

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