EBay

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File:EBayTorontoOffice.JPG

eBay office in Toronto, Canada

eBay Inc. (Template:IPAc-en Template:Respell, often stylized as ebay) is an American multinational e-commerce company based in San Jose, California, that allows users to buy or view items via retail sales through online marketplaces and websites in 190 markets worldwide. Sales occur either via online auctions or "buy it now" instant sales, and the company charges commissions to sellers upon sales. eBay was founded by Pierre Omidyar in September 1995. It has 132 million yearly active buyers worldwide and handled $73 billion in transactions in 2023, 48% of which were in the United States. In 2023, the company had a take rate (revenue as a percentage of volume) of 13.81%.<ref name=10K/> The company is listed on the Nasdaq Global Select Market and is a component of the S&P 500 and formerly the Nasdaq-100.

eBay can be used by individuals, companies and governments to purchase and sell almost any legal, non-controversial item. eBay's auctions use a Vickrey auction (sealed-bid) proxy bid system. Buyers and sellers may rate and review each other after each transaction, resulting in a reputation system. The eBay service is accessible via websites and mobile apps. Software developers can create applications that integrate with eBay through the eBay API. Merchants can also earn commissions from affiliate marketing programs by eBay.

HistoryEdit

File:Pomidyarji.jpg

Pierre Omidyar, founder and chairman of eBay

1990sEdit

eBay was founded as AuctionWeb in California on September 3, 1995, by French-born Iranian-American computer programmer Pierre Omidyar as a hobby to make some extra money.<ref name=scale>Template:Cite magazine</ref> One of the first items sold on AuctionWeb was a broken laser pointer for $14.83. Astonished, Omidyar contacted the winning bidder to ask if he understood that the laser pointer was broken; the buyer explained: "I'm a collector of broken laser pointers."<ref>Template:Cite news</ref>

In February 1996, Omidyar's internet service provider informed him that he would need to upgrade to a business account due to the high web traffic of his website. The monthly price increase from $30 to $250 prompted Omidyar to start charging eBay users and also obtain support from his mothers family (his grandfather, General Mahmud Mir-Djalali was the "father" of Iran's Defense Industries).Template:Sfn The website made $1,000 in its first month, which was more than it cost to run, and $2,500 in its second month.<ref name=scale/> Chris Agarpao was eBay's first employee; he processed mailed check payments.<ref name=streethistory>Template:Cite news</ref>

Jeffrey Skoll was hired as the first president of the company in early 1996.<ref name=streethistory/> In November 1996, the company launched online auctions for airline seats, hotel rooms, cruise berths and other travel-related products in partnership with Electronic Travel Auctions. By that time, the company had hosted more than 200,000 auctions since its founding 14 months earlier.<ref>Template:Cite news</ref>

The company changed the name of its service from AuctionWeb to eBay in September 1997, after Echo Bay Technology Group, Omidyar's consulting firm. The echobay.com domain name was already registered by Echo Bay Mines, a gold mining company, so Omidyar shortened it to eBay.com. In 1997, the company received $6.7 million in venture capital funding from Benchmark.<ref name=history/>

The frequently repeated story that eBay was founded to help Omidyar's fiancée trade Pez candy dispensers was fabricated in 1997 by public relations manager Mary Lou Song to give the media a human-interest story and to generate publicity with toy collectors.<ref name=streethistory/> The most purchased and sold items on the website were Beanie Babies, the most difficult toys to find in retail stores, accounting for 10% of all listings in 1997. Ty, the manufacturer, had set up a website whereby people could trade used Beanie Babies. However, it was overwhelmed with unsortable listings. With a user-friendly interface, eBay became popular with collectors.<ref>Template:Cite news</ref>

Meg Whitman was appointed president and CEO in March 1998. At the time, the company had 30 employees, 500,000 users, and revenues of $4.7 million in the United States.<ref name="history">Template:Cite news</ref> In July 1998, eBay acquired Jump, the developer and operator of Up4Sale, an advertising-supported auction website which at the time had 27,000 separate auctions and 50,000 registered members.<ref>Template:Cite news</ref>

File:EBay former logo.svg

Former eBay logo (1999–2012)

In September 1998, during the dot-com bubble, eBay became a public company via an initial public offering led by CFO Gary F. Bengier, opening on NASDAQ under the stock ticker EBAY.<ref>Template:Cite news</ref> Upon the initial public offering, which was priced at $18 per share and closed for trading on its first day at $53 per share, both Omidyar and Skoll became billionaires.<ref>Template:Cite news</ref> In the risk factors section of the annual report filed with the U.S. Securities and Exchange Commission in 1998, Omidyar noted eBay's dependence on the continued strength of the Beanie Babies market.<ref>Template:Cite news</ref>

2000sEdit

In June 2000, eBay acquired Half.com for $312 million in stock.<ref>Template:Cite news</ref><ref>Template:Cite news</ref> In 2000, eBay partnered with Escrow.com to handle escrow for purchases and sales of motor vehicles, later expanded to other transaction types.<ref>Template:Cite news</ref> By year-end, it had 22.5 million registered users and 79.4 million auctions per quarter.<ref>Template:Cite news</ref>

In January 2001, eBay acquired a majority stake in Internet Auction Co. Ltd, operator of the largest internet auction website in South Korea.<ref>Template:Cite news</ref> In February 2002, eBay acquired iBazar, a French online auction site founded in 1998, for approximately $112 million in stock.<ref>Template:Cite news</ref><ref name="history" /> eBay entered the Chinese market in 2002 and shut down its Chinese site in 2007 due to competition from local rival Taobao.<ref>Template:Cite news</ref><ref>Template:Cite news</ref>

In February 2002, eBay exited Japan due to competition from Yahoo! Japan and began operations in Taiwan with the acquisition of NeoCom Technology for $9.5 million.<ref>Template:Cite news</ref><ref>Template:Cite news</ref> In June 2006, eBay turned over its operations in Taiwan to a joint venture partner.<ref>Template:Cite news</ref>

File:PayPal San Jose Headquarters.jpg

PayPal San Jose Headquarters

eBay acquired PayPal on October 3, 2002 for $1.4 billion.<ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref> It phased out its Billpoint payment service in January 2003.<ref>Template:Cite news</ref>

On May 28, 2003, in the case of eBay Inc. v. MercExchange, L.L.C., which had implications for the treatment of business method patents, a United States district court jury found eBay guilty of willful patent infringement and ordered the company to pay $35 million in damages after MercExchange accused eBay of infringing on three patents, one of which is used in eBay's "Buy It Now" feature. The decision was appealed to the United States Court of Appeals for the Federal Circuit (CAFC). The CAFC affirmed the judgment of willful infringement, and reversed the lower court and granted a permanent injunction. eBay appealed the permanent injunction to the Supreme Court of the United States, which on May 15, 2006 found an injunction is not required nor automatic in this or any patent case where guilt has been established. The case was sent back to the Virginia district court for consideration of the injunction and a trial on another MercExchange patent.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref>

In 2003, eBay sought to develop its e-commerce business in China, acquiring the country's leading online auction platform (EachNet) and reaching an 85% market share.<ref name=":Liu">Template:Cite book</ref>Template:Rp Within four years, the development of Alibaba's Taobao resulted in eBay's market share in China decreasing to 7.7%.<ref name=":Liu" />Template:Rp

In August 2004, eBay acquired 25% of the classified advertising website Craigslist for $32 million.<ref>Template:Cite news</ref><ref>Template:Cite news</ref> Former disgruntled Craigslist executive Phillip Knowlton was the seller.<ref>Template:Cite news</ref> In December 2004, eBay acquired Rent.com for $415 million.<ref>Template:Cite news</ref>

In March 2005, eBay launched Kijiji, a classified advertising website, in international markets.<ref>Template:Cite news</ref> It launched in the United States in July 2007.<ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite magazine</ref> In May 2005, eBay acquired Gumtree, a classified advertising website in the United Kingdom.<ref>Template:Cite news</ref> In October 2005, eBay Inc. acquired Skype Technologies for $2.6 billion.<ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref>

ProStores was an e-commerce website hosting company owned by eBay. Formerly known as Kurant StoreSense, ProStores was acquired by eBay Inc. by the end of 2005 changing the name to ProStores by eBay.<ref name="RussellPeragine2010">Template:Cite book</ref> ProStores' feature set included simple wizard-driven website, e-commerce capabilities, site design tools and e-business management. Smaller merchants could also manage the entire process of posting and selling products on eBay using the ProStores interface. It also offered inventory management, supplier communication and integration with Quickbooks and Dreamweaver. eBay announced on July 1, 2014 that support for the platform would end February 1, 2015.<ref name="szpXh">{{#invoke:citation/CS1|citation |CitationClass=web }}</ref> In February 2006, Intuit launched a web-based version of ItsDeductible, a donation tracking service, using data from eBay to help users assign a market value to the items they donate.<ref>Template:Cite news</ref>

File:Ebay express.png

eBay Express logo

In April 2006, eBay launched eBay Express, a site that was designed to work like a standard Internet shopping site, with fixed prices and no bidding involved. The website had 10 million items listed upon its launch.<ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref> The site was shut down in October 2008.<ref>Template:Cite news</ref> In January 2007, eBay acquired StubHub, an online marketplace for ticket resale, for $310 million.<ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref> In January 2008, Meg Whitman resigned as president and CEO of eBay to enter politics, and was replaced with John Donahoe. Whitman remained on the board of directors and continued to advise Donahoe through 2008.<ref>Template:Cite news</ref>

In April 2008, eBay sued Craigslist, claiming that in January 2008, Craigslist took actions that "unfairly diluted eBay's economic interest by more than 10%", making eBay lose its seat on the board of directors of Craigslist.<ref>Template:Cite news</ref> Craigslist countersued in May 2008 alleging that eBay used its board seat to gain insider information about Craigslist that was used to compete against the company.<ref>Template:Cite news</ref> In September 2010, Delaware Judge William B. Chandler III ruled that the actions of Craigslist were unlawful and that the actions were taken by Craigslist founders Jim Buckmaster and Craig Newmark had "breached their fiduciary duty of loyalty", and restored eBay's stake in the company to 28.4% from a diluted level of 24.85%.<ref name=ruling/> However, the judge dismissed eBay's objection to a staggered board provision, citing that Craigslist has the right to protect its own trade secrets.<ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref name=ruling>Template:Cite news</ref>

In May 2008, eBay announced the opening of a building on the company's North Campus in San Jose, California, the first ground-up structure in the city to be built to LEED Gold standards. The building, the first the company had built in its 13-year existence, uses an array of 3,248 solar panels, spanning Template:Convert, and providing 650 kilowatts of power, 15–18% of the company's total energy requirements, reducing carbon dioxide usage by 37 million pounds over 30 years. The building also has energy-efficient lighting and water system and most waste is recycled.<ref>Template:Cite news</ref>

In April 2009, eBay agreed to acquire a controlling stake in G-Market, a South Korean online retailer, for $413 million.<ref>Template:Cite news</ref><ref>Template:Cite news</ref> In May 2009, eBay launched the Selling Manager Applications program (SM Apps). The program allows approved developers to integrate their applications directly into the eBay.com interface.<ref>Template:Cite news</ref>

In November 2009, eBay sold a 70% stake in Skype to a consortium led by Silver Lake Partners and Marc Andreessen at a $2.75 billion valuation, while retaining a 30% minority ownership interest in Skype, after failing to integrate Skype into the company's online marketplace.<ref>Template:Cite magazine</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref> Microsoft acquired the entire company for $8.5 billion in May 2011.<ref>Template:Cite news</ref>

2010sEdit

In June 2011, eBay acquired GSI Commerce for $2.4 billion.<ref>Template:Cite news</ref> In June 2013, it was renamed eBay Enterprise.<ref>Template:Cite news</ref> In May 2012, RentPath, then known as Primedia, acquired Rent.com from eBay for approximately $415 million.<ref>Template:Cite press release</ref><ref>Template:Cite news</ref> In September 2012, eBay introduced a new logo using a thinner variation of the Univers typeface. It replaced the thicker Univers logo.<ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref>

In October 2012, eBay launched an international shipping partnership with Pitney Bowes whereby a seller of an item to be shipped internationally can send the item to a Pitney Bowes facility in their home country, which then forwards it to the international buyer, taking care of all international shipping requirements.<ref>Template:Cite press release</ref> The company also launched a partnership with FedEx to offer discounted shipping options to sellers.<ref>Template:Cite news</ref>

In November 2012, eBay was charged in the High-Tech Employee Antitrust Litigation, accused by the United States Department of Justice of entering into non-solicitation agreements with other technology companies involving highly skilled employees.<ref>Template:Cite news</ref> The litigation was settled in May 2014, with eBay required to end anti-competitive practices.<ref>Template:Cite press release</ref>

On September 30, 2014, eBay announced it would spin off PayPal into a separate publicly traded company, a demand made nine months prior by activist hedge fund magnate Carl Icahn.<ref>Template:Cite news</ref><ref>Template:Cite news</ref> The spinoff was completed on July 18, 2015. eBay's then chief executive, John Donahoe, stepped down from that role.<ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref>

In January 2015, eBay acquired Vivanuncios, a classified advertising website in Mexico.<ref>Template:Cite press release</ref> In June 2015, eBay sold its stake in Craigslist back to the company, ending the litigation.<ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref> In August 2015, eBay sold a portion of its stake in Snapdeal.<ref>Template:Cite news</ref><ref>Template:Cite news</ref> In September 2015, Propay and Skrill were eliminated as payment methods on the eBay website, citing low usage.<ref>Template:Cite news</ref>

Flipkart and eBay entered into a strategic partnership in July 2017 under which eBay acquired a 5.44% stake in Flipkart in exchange for the contribution of its India business unit valued at $211 million and a $514 million cash investment in Flipkart. Flipkart launched a program to allow its sellers to sell to customers globally in partnership with eBay. eBay reported a gain of $167 million on the sale of its India operations.<ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref> In May 2018, eBay sold its stake in Flipkart to Walmart and relaunched its operations in India.<ref>Template:Cite news</ref> In August 2017, eBay shut Half.com.<ref>Template:Cite news</ref> In October 2017, eBay released image retrieval capability allowing users to find listings on the site that match an item depicted in a photo, using artificial intelligence and machine learning technologies.<ref>Template:Cite news</ref><ref>Template:Cite news</ref>

On January 31, 2018, eBay announced that it would replace PayPal as its primary payments provider with Netherlands-based start-up Adyen, resulting in lower costs and more control of merchants.<ref>Template:Cite news</ref> In May 2018, eBay acquired the Japanese e-commerce platform Qoo10 for $573 million.<ref>Template:Cite news</ref><ref>Template:Cite press release</ref> In July 2018, eBay announced support for Apple Pay as well as a partnership with Square for seller financing loans of up to $100,000.<ref>Template:Cite news</ref><ref>Template:Cite news</ref> In September 2018, in response to the YouTube headquarters shooting, eBay announced plans to install a security fence around the perimeter of its San Jose headquarters to protect employees.<ref>Template:Cite news</ref>

In March 2019, the company paid its first dividend following investor pressure to improve shareholder return.<ref>Template:Cite news</ref> On July 31, 2019, the company acquired a 5.59% stake in Paytm Mall.<ref>Template:Cite news</ref><ref>Template:Cite news</ref> In September 2019, facing pressure from activist shareholder Elliott Investment Management, Devin Wenig resigned as CEO. Scott Schenkel, senior vice president and chief financial officer since 2015, was appointed as the interim CEO.<ref>Template:Cite news</ref><ref>Template:Cite news</ref> In November 2019, eBay agreed to sell StubHub to Viagogo for $4.05 billion in cash; the sale was completed in February 2020.<ref>Template:Cite news</ref><ref>Template:Cite press release</ref><ref>Template:Cite news</ref>

2020sEdit

In April 2020, Jamie Iannone became the CEO of the company.<ref>Template:Cite news</ref> In June 2020, Fred D. Anderson and Thomas J. Tierney resigned from the board of directors of the company; both had been directors since 2003.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref> In July 2020, eBay sold its classifieds business to Adevinta for $2.5 billion in cash and 540 million shares of Adevinta. To gain regulatory approval, Gumtree was further divested. eBay sold its shares in Adevinta in 2023, when that company was acquired by private equity firms.<ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref>

In September 2020, Pierre Omidyar resigned from the board of directors, after resigning as chairman in 2015.<ref>Template:Cite news</ref> In November 2021, eBay sold its South Korean business to Emart for $3 billion.<ref>Template:Cite press release</ref><ref>Template:Cite news</ref>

In May 2022, eBay acquired a stake in Funko and became the preferred secondary marketplace for Funko.<ref>Template:Cite press release</ref> In June 2022, the company acquired KnownOrigin, a marketplace for non-fungible tokens.<ref>Template:Cite press release</ref><ref>Template:Cite news</ref> In August 2022, the company acquired the myFitment group of companies, specializing in online sales of automotive and powersports parts and accessories.<ref>Template:Cite press release</ref> In October 2022, the company acquired TCGPlayer, a marketplace for collectible card games, for up to $295 million.<ref>Template:Cite press release</ref><ref>Template:Cite news</ref>

In July 2023, the company acquired Certiligo, a provider of artificial intelligence–powered digital IDs and authentication for apparel and fashion goods.<ref>Template:Cite news</ref><ref>Template:Cite news</ref>

In January 2024, the company announced plans to lay off 9% of its workforce after hiring outpaced growth projections.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref>

Financial historyEdit

Year	Revenue in mil. USD$	Net income in mil. USD$	Total assets in mil. USD$	Price per share in USD$	Employees
citation	CitationClass=web }}</ref>	4,552	1,082	11,789	15.65	11,600
citation	CitationClass=web }}</ref>	5,970	1,126	13,494	13.00	13,200
citation	CitationClass=web }}</ref>	7,672	348	15,366	13.25	15,500
citation	CitationClass=web }}</ref>	8,541	1,779	15,592	9.58	16,200
citation	CitationClass=web }}</ref>	8,727	2,389	18,408	7.29	16,400
citation	CitationClass=web }}</ref>	9,156	1,801	22,004	9.68	17,700
citation	CitationClass=web }}</ref>	11,652	3,229	27,320	12.28	27,770
citation	CitationClass=web }}</ref>	14,072	2,609	37,074	16.61	31,500
citation	CitationClass=web }}</ref>	16,047	2,856	41,488	21.03	33,500
citation	CitationClass=web }}</ref>	8,790	46	45,132	21.01	34,600
citation	CitationClass=web }}</ref>	8,592	1,725	17,755	25.00	11,600
citation	CitationClass=web }}</ref>	8,979	7,266	23,847	27.08	12,600
citation	CitationClass=web }}</ref>	9,567	(1,016)	25,981	35.06	14,100
citation	CitationClass=web }}</ref>	10,746	2,530	22,819	34.31	14,000
citation	CitationClass=web }}</ref>	10,800	1,792	18,174	35.50	13,300
citation	CitationClass=web }}</ref>	8,894	5,667	19,310	36.45	12,700
2021<ref name=10K/>	10,420	13,608	26,626	34.43	10,800
2022<ref name=10K/>	9,790	(1,270)	20,850	34.34	11,600

Philanthropy and charity auctionsEdit

Using MissionFish as an arbiter, eBay allows sellers to donate a portion of their auction proceeds to a charity of the seller's choice and charges discounted fees for charity auctions.<ref>Template:Cite news</ref>

High-profile charity auctions facilitated via eBay include the "Power Lunch" with investor Warren Buffett for 8 people at the Smith & Wollensky restaurant in New York City, with all of the proceeds going to the Glide Foundation. Auctions were held annually in 21 years between 2000 and 2022, with no auctions in 2020 and 2021 due to the COVID-19 pandemic. In total, auctions on eBay for lunch with Buffett raised $53.2 million for the Glide Foundation, with winning bids ranging from $2 million to as high as $19 million for the final auction in 2022.<ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref> In May 2024, a charity auction for lunch with Marc Benioff, CEO of Salesforce, raised $200,000 plus an additional donation of $1.5 million for the Glide Foundation.<ref>Template:Cite news</ref>

Also benefitting charity, a letter sent to Mark P. Mays, CEO of Clear Channel Communications by Senator Harry Reid and forty other Democratic senators, complaining about comments made by conservative talk show host Rush Limbaugh, sold for $2,100,100, with all of the proceeds going to the Marine Corps-Law Enforcement Foundation, benefiting the education of children of men and women who have died serving in the armed forces. The winning bid was matched by Limbaugh.<ref>Template:Cite news</ref>

In 2022, more than $163 million was raised for charities via the platform.<ref name=10K/>

Stalking scandalEdit

{{#invoke:Labelled list hatnote|labelledList|Main article|Main articles|Main page|Main pages}} In June 2020, five employees were terminated and were subject to charges of cyberstalking after they were accused of targeting Ina and David Steiner, the editors and publishers of EcommerceBytes, a newsletter that eBay executives viewed as critical of the company. In addition to sending harassing messages and doxing, the defendants "ordered anonymous and disturbing deliveries to the victims' home, including a preserved fetal pig, a bloody pig Halloween mask, a funeral wreath, a book on surviving the loss of a spouse, and pornography". The defendants also vandalized the couple's home in Natick, Massachusetts.<ref>Template:Cite press release</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite press release</ref> The conspirators pleaded guilty and most were sentenced to prison terms.<ref>Template:Cite press release</ref> Wenig, the company's CEO at the time of the harassment campaign, who was frequently targeted by the newsletter, was found by investigators to not have any knowledge about the harassment activities and was not charged. He left the company in September 2019 with a $57 million severance package.<ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref> Steve Wymer, chief communication officer, who had ties with local politicians, was fired "for cause" for alleged involvement but was not charged and was hired by the local chapter of the Boys & Girls Clubs of America.<ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite press release</ref>

Criticisms and controversiesEdit

FraudEdit

Fraud committed by sellers includes selling counterfeit merchandise / bootleg recordings, shill bidding (undisclosed vendor bidding that is used to artificially inflate the price of a certain item by either the seller under an alternate account or another person in collusion with the seller), receiving payment and not shipping merchandise, shipping items other than those described, giving a deliberately misleading description or photo, knowingly and deliberately shipping faulty merchandise, denying warranty exchange after pre-agreeing to return merchandise authorization of defective on arrival merchandise, knowingly fencing (selling stolen goods), misrepresenting the cost of shipping, using bulk shipping prices to knowingly mask much higher costing, individual return shipping, and using pseudo-accounts to make high nonpaying bids on similar items that competitors are selling. eBay has been criticized for not doing enough to combat shill bidding. There are techniques such as auction sniping, which let buyers avoid shill bidders.<ref>Template:Cite news</ref><ref>Template:Cite news</ref>

Fraud committed by buyers includes filing a false shipping damage claim with the shipping company, friendly fraud (receiving merchandise and claiming otherwise), returning items other than received, removing parts from an item and returning it for a refund, sending a forged payment-service e-mail that states that he or she has made a payment to the seller's account as proof of payment, making a low bid then using pseudo-accounts to make high nonpaying bids in an attempt at gaining a low second chance offer price, damaging a non-refundable item to get a refund by claiming that the seller sent the item already damaged (in cases of buyer's remorse), and a package redirection scam, in which the return package is filled with garbage and sent to the wrong address.<ref>Template:Cite news</ref><ref>Template:Cite news</ref>

In 2004, Tiffany & Co. filed a lawsuit against eBay claiming that over 70% of the Tiffany silver jewelry offered for sale on eBay was fake and that eBay profited from the sales of counterfeit Tiffany items that infringed on its trademark.<ref>Template:Cite news</ref> On July 14, 2008, a Federal District Court judge ruled that eBay does not have a legal responsibility to monitor users selling counterfeit items.<ref>Template:Cite news</ref> In 2010, the Second Circuit affirmed this decision in Tiffany (NJ) Inc. v. eBay Inc.<ref>Template:Cite news</ref>

In June 2008, a court in Paris awarded damages of €40 million to LVMH over eBay auctions of counterfeit bags, perfumes, and other items sold by non-authorized retailers and entered a permanent injunction against eBay auctions of LVMH perfumes, whether counterfeit or not. eBay banned such items from its site.<ref>Template:Cite news</ref><ref>Template:Cite news</ref> Also that month, a court in Troyes, France, awarded eBay to pay luxury goods maker Hermès €20,000 due to the sale of two counterfeit bags on eBay in 2006. The court also ordered eBay to post the ruling on the home page of eBay's French website for three months.<ref>Template:Cite news</ref>

Items stolen from the British MuseumEdit

Items stolen from the British Museum in 2013 were auctioned on eBay in 2016. The museum reported that several items of jewelry made of gold, semi-precious stones, and glass, dating from between 1,500 BC and the 19th centuryTemplate:NbspAD, were among those missing. One piece of ancient Roman jewelry made from onyx – valued between £25,000 and £50,000, or US$32,000 and US$63,000 – was listed on eBay with a minimum price of £40 (US$50) in 2016. There were no bids made for the treasure. The police are investigating this case.<ref>Template:Cite news</ref> The company said that it is supports local police in investigations and removes listings containing stolen property.<ref>Template:Cite news</ref>

Dr. Seuss booksEdit

In 2021, the estate of Dr. Seuss requested from eBay, and the company complied, to ban the sale of six Dr. Seuss books due to concerns that some images contained therein were racially insensitive. This led to backlash from followers of right-wing politics and ignited a surge of interest in the discontinued books.<ref>Template:Cite news</ref><ref>Template:Cite news</ref><ref>Template:Cite news</ref>

Sale of illegal itemsEdit

In September 2023, the United States Department of Justice sued eBay, accusing it of violating the Clean Air Act and other environmental laws by allowing the sale of several illegal products, including devices that defeat automobile pollution controls, restricted-use pesticides, and paint and coating removal products containing methylene chloride.<ref>Template:Cite news</ref>